User license management
How to automatically reinstate revoked licenses of users
Objective This article explains how to automatically reinstate user licenses that were previously revoked in ADSelfService Plus. Administrators often revoke licenses for users who are inactive, locked out, or have not logged in for an extended ...
How to remove not enrolled users to save license costs in ADSelfService Plus
Objective ADSelfService Plus licenses are assigned to users upon enrollment. However, if users never enroll, their licenses remain occupied unnecessarily. Below are scenarios where a non-enrolled user may occupy a license: A user logs into the ...
How to free up unused ADSelfService Plus licenses
Objective As employees enter and leave an organization, stale user accounts may accumulate in Active Directory. Removing these accounts from ADSelfService Plus reclaims their assigned licenses, allowing them to be reassigned to active users. The ...
ADSelfService Plus valid user identification
The following user categories can be considered valid in ADSelfService Plus licensing. All users who have enrolled with ADSelfService Plus. All non-enrolled users who have logged in to the product, once or more, to enroll or to update their contact ...