How to automatically reinstate revoked licenses of users
Objective
This article explains how to automatically reinstate user licenses that were previously revoked in ADSelfService Plus. Administrators often revoke licenses for users who are inactive, locked out, or have not logged in for an extended period. When these users return—such as after a leave, password reset, or account unlock—manually restoring their licenses can be time-consuming and prone to error, especially in large environments.
Automating the reinstatement process ensures timely access for users and reduces administrative effort.
Prerequisite
- Administrative access to the ADSelfService Plus portal
Steps to follow
- Log in to ADSelfService Plus portal using administrator credentials.
- Navigate to Admin > License Management > Restrict Users.
- Click the Schedule to Restrict/Unrestrict button at the top-right corner.
- In the Unrestrict tab, select the domain for which you want to configure automatic reinstatement.
- Check the box labeled Enable scheduler to unrestrict users.
- Choose the specific types of users you want to be automatically unrestricted.
- Click Save.
How to reach support
New to ADSelfService Plus?
Related Articles
How to remove stale licenses from ADSelfService Plus
The existing ADSelfService Plus license count can often be exhausted by non-enrolled, and stale account including inactive, account disabled, account expired, and deleted users. You can restrict these users from accessing ADSelfService Plus and in ...How to free up unused ADSelfService Plus licenses
Objective As employees enter and leave an organization, stale user accounts may accumulate in Active Directory. Removing these accounts from ADSelfService Plus reclaims their assigned licenses, allowing them to be reassigned to active users. The ...How to automatically enroll new users for self-password reset with CSV files?
With a multitude of users, ensuring them to enroll for password expiry notifications can be a cumbersome process. Despite the reminders, when the user fails to enroll, the administrator’s intervention becomes mandatory. With ADSelfService Plus' Auto ...Bulk disenrollment of users in ADSelfService Plus
ADSelfService Plus offers administrators the convenience of performing bulk disenrollment of users. This feature allows them to manage user’s licenses effectively and also not be pushed to the extent of disenrolling users one at a time. ...Removing non-enrolled users to save up on license cost
A license will be assigned to every user after successful authentication into ADSelfService Plus regardless of the users' enrollment status. Below are the possible scenarios when a non-enrolled user takes up a license: 1. A user logs into the ...