ADSelfService Plus valid user identification
The following user categories can be considered valid in ADSelfService Plus licensing.
- All users who have enrolled with ADSelfService Plus.
- All non-enrolled users who have logged in to the product, once or more, to enroll or to update their contact information.
- Any user with a 'Technician' status.
New to ADSelfService Plus?
Related Articles
Troubleshooting Guide for Common Errors in ADSelfService Plus End User Portal
Permission denied. Please contact your administrator. Cause: There are two reasons why this error could occur: End users trying to access any of the self-service features in ADSelfService Plus such as password reset or directory self-update need to ...
Configuring high availability in ADSelfService Plus
ADSelfService Plus utilizes automatic failover to support high availability in case of system and product failures. Essentially, this means that when the ADSelfService Plus service on one machine fails, another instance of ADSelfService Plus running ...
ADSelfService Plus product startup issues
What do you need to know before troubleshooting You need to have administrator access to ADSelfService Plus. When you experience an error with ADSelfService Plus, check if these prerequisites are satisfied: Install ADSelfService Plus as a service ...
Multi-factor authentication techniques in ADSelfService Plus
Let's take a look into the various authentication methods supported by ADSelfService Plus for enterprise multi-factor authentication (MFA). Why should you use MFA? Authentication based solely on usernames and passwords is no longer considered secure. ...
How to prevent concurrent logins for a user in ADSelfService Plus
Solution Concurrent logins can lead to the use of valid credentials by illegitimate personnel at the same time as the legitimate user to authenticate to the network. This could lead to multiple security issues within the organization like misuse of ...