[Community Digest] ServiceDesk Plus - December 2020

[Community Digest] ServiceDesk Plus - December 2020




To all our esteemed community users, we wholeheartedly thank you for all your support and valuable interactions in 2020. In this New Year 2021, we wish you Prosperity and Good health!


Here is the monthly rewind for December 2020!

 

Version and Build releases:  

We had 3 build releases  

  • 11135 (Released on 31 December 2020)
  • 11134 (Released on 18 December 2020)
  • 11133 (Released on 04 December 2020) check the ReadMe article for more details 

 

Behavior Changes and enhancements introduced with these service packs:

  • An alert message stating a maximum number of assets that can be added via barcode generation is displayed under Assets >> Barcode >> Barcode Generation >> Generate barcodes and add assets.
  • Password is not mandatory anymore while importing users via CSV files.
  • IP address field is added as a column to the Mapping Document generated after printing barcodes under Assets >> Barcode >> Barcode Generation >> Barcode Generation for existing Assets.

KB Articles:  

Tips & Tricks ] QuickLinks within ServiceDesk Plus 

Term of the Day ] AIX

Term of the Day ] Bespoke Software

Term of the Day ] Canonical Name

Term of the Day ] ERP

[ Term of the Day ] On-Line Analytical Processing

Term of the Day ] Data Lake

Term of the Day ] WHOIS Service

Term of the Day ] DKIM

Term of the Day ] Wireless Security Protocols

Term of the Day ] Distributed File System

Term of the Day ] Backlink

Term of the Day ] Hamming Code

Term of the Day ] NAT64

Term of the Day ] Knowledge Error Data Base

Term of the Day ] Risk Assessment Framework

Term of the Day ] Release Management

Term of the Day ] Cyberveillance

Term of the Day ] Data Center Infrastructure Management

Term of the Day ] Intranet

Keep an eye on our Community Digest page for the monthly updates on ServiceDesk Plus product news. 


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