The Client Side Extension (CSE)
I am evaluating Desktop Central but can't figure how to install the CSE. I see no way to push them out or manually install them anywhere. I have defined the SOM but nothing is happening. Thanks Chris
Server Keeps Restarting
Hi All I have just downloaded and installed this cool looking product and i find that the server side of it keeps restarting itself this could be a problem at my end but i thought i would ask if anyone else is having this problem my config is W2k3 server i have opmanager and service desk plus also running on the same server. Cheers
SOM configuration problems
Hi, I'm just trying Desktop Central on my Active Directory and I've some problems configuring SOM. First of all, Desktop Central seems to work with only one account "administrator" but with my french server this account is named "administrateur". To avoid this problem I made a copy of "administrateur" account that I named "administrator". This account seems to be valid but a bit later in configuration process I've got this error : "Error 1103 : Group Policy Object (GPO) creation failed GPO Creation
Desktop Central now available for $245!!!!
Adventnet Inc., the leading provider of affordable network and system management software for enterprises, equipment vendors, and service providers, announced a new price point for Desktop Central, its new web-based remote windows desktop management software. Starting at $245 for managing 50 desktops, Desktop Central will be highly helpful and affordable for all small business units that want manage their desktops easily and save administrator's time and resources. This 50 desktops version has all
Release of Service Pack 1 for ManageEngine Desktop Central
We are glad to release Service Pack 1 for Desktop Central, the Remote Windows Desktop Administration Software. SP1 addresses Enhanced Features * Configuration based reports have been enhanced with more details. * Provision to remember view settings like the page size, sort order etc. across logins. * Overall usability is enhanced for the product. Bug Fixes * Provision to change the admin credential alone in Scope Of Management (SOM) settings page. * Issues in Active Directory reports with large number
Domain name
Hi I'm trying to use desktop central on a home network. During configuration I'm asked for a domain name - but I don't have one - I have a workgroup name but configuration won't accept it. Is there a way round this? Thanks :?:
Not populating AD Group Policy
Hello, I have downloaded and installed Desktop Central. But it is not working correctly. It will create a GP object, but that object will be empty. For a test, I created a Logon disclaimer, when I looked at the GP object, it was not defined. Also, it always says "Ready to Execute" but it new completes. Tareef
Evaluation Contest !
Hi, Desktop Central has announced "Evaluate and Win T Shirt" contest. For more details please refer, Product home page :- http://www.desktopcentral.com Product Blog :- http://blogs.desktopcentral.com Thanks Mathi
Scope of Management - Technology and Guidelines
Scope of Management - Technology and Guidelines Scope of Management (SoM) is the gateway to Desktop Central product and to Desktop Management. Here is a brief technology overview and guidelines, which will make SoM much simpler. The Technology Desktop Central, leverages Active Directory and Group Policy Object (GPO) technologies to push configurations to the desktops. What is GPO? Group Policy Object (GPO) is a collection of settings which resides in Active Directory that determines the looks and
maybe problem with another languages
Is there any problems with another OS languages (Russian) ? Agent intalled only on localhost, message sends everywhere in the domain but another functions doesnt work (all the workstations - winXP SP2 Rus)... DCOM checked on host machine... Thx
OpManager - Switch Port Threshold
Hi Can OpManager be configured with traffic thresholds on switches? Can OpManager, if the traffic exceeds the threshold set, disable the selected port(s) and report to the administrator? Is this feature available in the current version - or are there plans to include that in a version in the near future? Thanks K Y Iyer
Desktop Central - Change Local Administrator Password
Hi Can Desktop Central be used to bulk change the local administrator password for all desktops in a domain - Active Directory? We have this as a big and painful administrative task at the moment. And, does Desktop Central have any remote desktop feature - where the administrator can take control of a user's desktop for support purposes? Are any of the feature a part of the current release or are planned for a near future release? Thanks Iyer
Managing multiple sites with SBS2003 installed
We currently manage the networks of our customers. A lot of these customers have a SBS2003 server installed in their network. Is it possible to manage these domains from a single Desktop Central installation?
Domain Admin?
Do I really need to be a full domain admin for Desktop Central to work? I'm the admin for a small dept in a big edu switching from NDS to AD. I'm an admin for my dept's OU, but that's it. Will it work? I'm not actually switched yet, but I have a server and a few workstations on ad to play with. When I tried, it didn't accept my admin username as a domain admin. I didn't think until later to put "domain\college\department" for a domain to bring it to my level. Can I use this product? How can I over
create shortcut in subfolder of startmenu is it possible ?
Hi, is it possible to create a shortcut in a subfolder of startmenu ie startmenu\office2003\word.lnk regards Mike
Scope of Management in Desktop Central - What is it?
Hi, I've downloaded desktopcentral. After the installation it takes me to the wizard with Scope of Management page immediately. what is it and how do it go through that? cheers Tim Carey
Announcement: ManageEngine Desktop Central 3 Released
ManageEngine Desktop Central 3 Released We are pleased to announce the General Availability of ManageEngine Desktop Central 3. Download | Live Demo | Read More About Desktop Central 3 ManageEngine Desktop Central is a web-based Windows Desktop Management Software that enables remote management of desktops and laptops with its remote desktop configuration options and software installations. It leverages the Windows Active Directory and Group Policy Objects of the Windows 2000/2003 Domains to perform
Space Disk C Server
HI. Can i delete the files into this folder for have more free space on disk C: ? C:\ManageEngine\DesktopCentral_Server\webapps\DesktopCentral\store
Question on Patch Deployment Behavior with Reboot
Hi everyone, I’ve noticed a difference in behavior when deploying patches that require a reboot compared to WSUS, and I’d like to know if anyone else has experienced this. In WSUS, when a patch requires reboot, the patch can remain pending even after
Log360 UEBA latest release - New Association anomaly report and IP restriction
We’re excited to announce that ManageEngine Log360 UEBA's latest build 4080 is now live! What's new in this release? Features New association-based anomaly report: Log360 UEBA can now detect anomalies based on new association. This feature helps you detect
Upcoming enhancements in software,CI,integration,CMDB,release,integration and zia in ServiceDesk Plus Cloud.
Dear Users, We are elated to announce the upcoming enhancements in software,CI,integration,CMDB,release,integration and zia in ServiceDesk Plus Cloud.Below is a brief run-through of the same. Features Software Manufacturers Technicians with SDAdmin or
Leased laptops
We lease our laptops from Dell and I create a contract in ServiceDesk to be notified when the lease is about to expire. A few updates back ServiceDesk removed the column for Service tags when you add assets to associate to the contract. We use the agent
Login Issue - Changing UPN and Email Addressess - SSO
We have our login setup with Azure SSO. We are in the process of changing our email addresses and AD account UPN. In Endpoint Central, do we need to recreate our user accounts or is there a way to update those user accounts with the new info so they can
Asset Acknowledgement on on-prem SDP
Hello all, I'd like to know if and when Asset Acknowledgement is going to be implemented in on-prem SDP. The function is available on SDP Cloud, but I can't see it on the Roadmap for SDP on-prem. Thanks in advance!
[Security advisory] Authenticated user privilege escalation vulnerability via insecure regex in URL paths in ServiceDesk Plus On-premises and AssetExplorer On-premises
Hello, This security advisory addresses the privilege escalation vulnerability via insecure regex in URL paths in ServiceDesk Plus which has been identified and rectified. We strongly urge all customers to upgrade to the latest version of ServiceDesk
Error REQ:2002
When try to upgrade ServiceDesk Plus free version 15100 to version 15120 shows this error: "REQ:2002: Unable to initiate migration due to inconsistent data found during validation in request descriptions, attachments notifications, and resolutions. Please
Upgrade Failure from Version 14.9 to 15.1 – Error REQ:2001
Hello, I've 5 instances of service desk 3 of them I've already update successful, but in one when i try to update from version 14.9 to 15.1 I receive the error REQ:2001: Unable to initiate migration because of inconsistent data in 6 trash requests
Error Update from 13000 to 14205
Apr 20, 2025 6:48:56 PM [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : Problem during installation of patch {0}org.json.JSONException: Unterminated string at 1000 [character 1001 line 1] at org.json.JSONTokener.syntaxError(JSONTokener.java:507)
Exception while head logo
If I go to admin, portal settings, customize header: Can't update the logo.
Adding Proxmox in OpManager
Hi, I just want to know if there's a way of adding servers that we deploy using Proxmox VE. I do not see the option except for VMWare, Xen, Nutanix and Hyper V under Virtualization. Is Proxmox even supported?
Free webinar: Cut ticket noise and fix issues faster with ServiceDesk Plus + Endpoint Central
Hey there, It’s common for IT teams to face the same issues day after day: password resets, patch requests, and those never-ending ‘my app won’t open’ tickets. The good news is there’s a way to eliminate a lot of those repeat tickets before they hit your
Free webinar: Cut ticket noise and fix issues faster with ServiceDesk Plus + Endpoint Central
Hey there, It’s common for IT teams to face the same issues day after day: password resets, patch requests, and those never-ending ‘my app won’t open’ tickets. The good news is there’s a way to eliminate a lot of those repeat tickets before they hit your
Upgrade Failure from Version 15100 to 15120 – Error REQ:2002
During the upgrade process from version 15100 to 15120, the system encountered an error and the migration could not be initiated. The following error message appeared: "REQ:2002: Unable to initiate migration due to inconsistent data found during validation
Add a note in SDP after a fieldchange
Hi, I want to automatically add a note after changing a field. For example : When I chose the category to "Software A", then a note is added with the text : "go to : https://softwareA.com/" Best regards, Mark Flothmann
Create a Workflow to Save Malicious IPs from Fortinet in a Text File
I am looking for assistance in creating a workflow in Log360 that extracts malicious IPs detected by the Fortinet firewall and saves them in a text file at a specific network location. Workflow Requirements: Data Source: Alerts generated by the Fortinet
Export items information
Is there any way to export categories, subcategories and items?
Upgrading to latest version
I am currently running version 15.100 and am trying to upgrade to 15.120 and received an error: REQ:2002: Unable to initiate migration due to inconsistent data found during validation in request descriptions, attachments notifications, and resolutions.
Upgrade Fails with Postgres Migration error 14600-14840
Hi I'm trying to run an upgrade from 14600 to 14840, it gets 8% of the way through and fails with the message "Upgrade failed due to a Postgres migration error. However, you can continue to use the previous version of the application without any manual
Issue with line breaks / text shifting
Good morning all, our version is v14.9 Build 14970 - free version We’ve been experiencing an issue for some time now where the entered text "jumps up" automatically when replying to or creating a ticket. An example: If I try to reply to a ticket and want
"Connection to Server Failed. Error 400 error." when accessing ADSelfService Plus desktop site.
Currently I am experiencing "Connection to Server Failed. Error 400 error." only when I access the desktop site. The mobile site runs normally. The topology is as follows: User -> Reverse Proxy (NGINX) -> ADSelfService Plus Server. I have installed the
Next Page