Renaming non-IT assets.
Hi, I need your support on renaming non-IT assets. So, I need to change more than 1000 asset names, which I cannot change the asset name with the asset edit function. For this reason, I have to re-add the assets with new names and make corrections in
How to update SSL certificate automatically, e.g. through Key Manager Plus or some Windows ACME client (for let's encrypt)
I'm using SDP 14.1 Build 14105 and trying to make it use a let's encrypt certificate, which will require automatic renewal once installed. I thought that using Key Manager Plus would be a good idea, as both products come from the same company and should
Google fixes a zero-day vulnerability in its Chrome 112.0.5615.121 Stable Channel update
Hey folks, Chrome Stable Channel has been updated to 112.0.5615.121 for Windows. This update comes with 2 security fixes and combats a zero-day vulnerability that is being exploited in the wild. CVE ID Vulnerability Severity CVE-2023-2033 Type Confusion
Google fixes a zero-day vulnerability in its Chrome 112.0.5615.121 Stable Channel update
Hey folks, Chrome Stable Channel has been updated to 112.0.5615.121 for Windows. This update comes with 2 security fixes and combats a zero-day vulnerability that is being exploited in the wild. CVE ID Vulnerability Severity CVE-2023-2033 Type Confusion
Google fixes a zero-day vulnerability in its Chrome 112.0.5615.121 Stable Channel update
Hey folks, Chrome Stable Channel has been updated to 112.0.5615.121 for Windows. This update comes with 2 security fixes and combats a zero-day vulnerability that is being exploited in the wild. CVE ID Vulnerability Severity CVE-2023-2033 Type Confusion
Error uploading package
hi. We are trying to update windows 10 to version 20H2, but we have problems with the package "Dependency Patch for Windows 10 (20H2) - October 2020 Update (x64)". It is not downloaded to the server automatically and we cannot upload it manually from
Latest release version 14201
Hi All my hopes and dreams have been crushed. No fix for this in latest release? Was hoping this was near the top of the 'to-do' list: https://pitstop.manageengine.com/portal/en/community/topic/latest-version-reply-forward-template-now-doesnt-allow I'm
Looking to start fresh
Hello, I have an active license with ADAudit Plus, but I am looking to wipe the databae and start fresh. A lot of changes have been made for file servers and the current data in there is no longer needed. How can I wipe the Database and start fresh without
Error Code :10000
Hi I wanna to run Exchange Reporter Plus Console Ver 4.5 But to step Loading Application Layer ....... Stopped. Please Help Me! C:\ManageEngine\Exchange Reporter PlusNew\Exchange Reporter Plus\bin>run.bat ===============================================================================
The format of the string xxxx of the @@REQUESTER=xxxx@@ command
Hello. Specify the format of the string xxxx in the @@REQUESTER=xxxx@@ command. Sincerely. Igor Stepanenko.
Category export query
Since there isn't an option to export the categorization list, can someone give me a SQL query to output the categories, subcategories and items with their correct hierarchy?
integrate a Bluetooth low energy scanner in the agent
Is it possible to integrate a Bluetooth low energy scanner in the agent? We have the clients on all our PC's, and all our items in the asset list, it would be handy if we could check when, where and by who a BLE-tag has been scanned through the soft
Domain Admin User Account
We are in the beginning stages of setting up Patch Manager Plus for our domain environment. We are setting up a distribution server to download all updates centrally too and are being told that we need to have a user setup on the domain with "Domain Admin"
Upcoming enchancements in Contract
Dear users, We are elated to announce the upcoming enhancements in contracts .Below is a brief run-through of the same: Enhancements Contract Indefinite Contract Validity Term You can now set an indefinite validity term for contracts. To set an indefinite
[Analytics Plus webinar] How analytics-driven IT service management improves employee productivity
Hello folks, We're back with an insightful new webinar on how analytics-driven IT service management can improve employee productivity . Date and time: April 27, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? When faced with a plethora of
[Analytics Plus webinar] How analytics-driven IT service management improves employee productivity
Hello folks, We're back with an insightful new webinar on how analytics-driven IT service management can improve employee productivity . Date and time: April 27, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? When faced with a plethora of
[Analytics Plus webinar] How analytics-driven IT service management improves employee productivity
Hello folks, We're back with an insightful new webinar on how analytics-driven IT service management can improve employee productivity . Date and time: April 27, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? When faced with a plethora of
[Free webinar] How analytics-driven IT service management improves employee productivity
Hello folks, We're back with an insightful new webinar on how analytics-driven IT service management can improve employee productivity. Date and time: April 27, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? When faced with a plethora of
Deploy Immediately, Reboot.
I'd like ME to download the updates, update the computer then reboot to continue the patching. I can't see to find a way to do this. Anyone? Thanks.
Reoccurring Tickets and Change Management
We have a few tasks that are reoccurring and would like to see if it is possible to set up something as a solution. 1. A ticket template that is automatically opened and assigned to a specific technician every 90 days. 2. In Change Management is there
Patch Manager Plus Error: 1906441222
Estimados, al tratar de actualizar un servidor Windows me arroja un error code: 1906441222. A que se debe. Quedo atento a su respuesta.
ServiceDesk Plus Lost ESM Directory Access
All, Does anyone know how I can recover admin access to the ESM Directory. Every admin account that had access lost it. We are in the process of installing and configuring and no one had been in it for 2 weeks. Logged in last week and I don't have access.
Scheduled Reports
Hi all In Manage Engine, I create Schedule Reports, but the reports mask the server hostnames with *****. How can I solve this? Thanks!
query to list incident templates
running 14005 on MSSQL I found this thread Admin Report - Department List, Requester List ,Technician List, Incident Template List, Service Template List (manageengine.com) to be able to list all of our Incident Templates. However, management wants to
Workflow to run powershell script to delete files on remote drive
We used to have Orion run this on a remote server where the PS was located. It used the notification information for $Server (hostname) and $ Drive$ to delete files on a 3rd server that had the full drive. When I attempt to create a workflow, it appears
Connect with us at ManageEngine North America User Conference!
After a long wait of three years, the ManageEngine User Conference is back in North America, and we are super excited to meet our customers! The conference will take place in May in Chicago and Toronto, and in October in Dallas and Orlando. Chicago User
Connect with us at ManageEngine North America User Conference!
After a long wait of three years, the ManageEngine User Conference is back in North America, and we are super excited to meet our customers! The conference will take place in May in Chicago and Toronto, and in October in Dallas and Orlando. Chicago User
Connect with us at ManageEngine North America User Conference!
After a long wait of three years, the ManageEngine User Conference is back in North America, and we are super excited to meet our customers! The conference will take place in May in Chicago and Toronto, and in October in Dallas and Orlando. Chicago User
Connect with us at ManageEngine North America User Conference!
After a long wait of three years, the ManageEngine User Conference is back in North America, and we are super excited to meet our customers! The conference will take place in May in Chicago and Toronto, and in October in Dallas and Orlando. Chicago User
Patch Tuesday updates - April 2023
Hey folks, Here's a list of the updates released this Patch Tuesday: New Security Bulletins : 2023-04 Security Only Quality Update for Windows Server 2008 Systems (KB5025273) (ESU) (CVE-2023-28252) 2023-04 Security Only Quality Update for Windows Server
Patch Tuesday updates - April 2023
Hey folks, Here's a list of the updates released this Patch Tuesday: New Security Bulletins : 2023-04 Security Only Quality Update for Windows Server 2008 Systems (KB5025273) (ESU) (CVE-2023-28252) 2023-04 Security Only Quality Update for Windows Server
Patch Tuesday updates - April 2023
Hey folks, Here's a list of the updates released this Patch Tuesday: New Security Bulletins : 2023-04 Security Only Quality Update for Windows Server 2008 Systems (KB5025273) (ESU) (CVE-2023-28252) 2023-04 Security Only Quality Update for Windows Server
Add IT-Assets with CMDB API
Good day, i need to add multiple IT Assets through the CMDB API with the PowerShell Invoke-RestMethod. I'm currently trying to connect and add very basic workstation $url = "https://XXX.XXX.XXX.XXX/api/cmdb/ci/" [xml]$input_data = Get-Content -Path 'c:\Scripts\workstation.xml'
automatically sending recommendations to all cab members without change initiator initiating
hello i have this issue, when a change is accepted all members of the cab get notified to recommend without change managers initiating to them how can I reset it to make only the change initiator choose who thy want to send the notification to for recommendation?
Asset Explorer - Endpoint Central Integration - Asset data of computers greyed out
Hi, I have installed Asset Explorer 6.9 Build 6990 and Endpoint Central 11 Build 11.2.2307.2 both on the same Windows 10 x64 VM. I have generated both API integration keys and both sides say API status is OK but when I go to: Endpoint Central --> admin
How i can deactivate dynamic daylight saving time (dst) in manageengine sdp?
my system time is correct but with same time zone my sdp shows incorrect time. for example my system time is 3 am but manage engine is 4 am.
Mark technician as a VIP currently?
Hello! I am trying to mark one of our technicians as a VIP user, but the only details I could find are all outdated and don't work on the current version. How do I mark a technician as a VIP?
CMDB or CI Metrics
Hello, just like in Surveys. Can you help me identifying the CMDB tabas and maybe some easy metrics that can be retrieved from Analytics Plus? Regards
SDP API VBA script "input_data" format
Hi, I've been banging my head against the wall for a few days now trying to get a VBA script to add a new request with a certain template. I keep getting below error: {"response_status":{"status_code":4000,"messages":[{"status_code":4001,"field":"input_data","type":"failed","message":"Value
Using API with MSXML2.ServerXMLHTTP in VBA
Hi I am trying to use the API to create a request via the API and the MSXML2.ServerXMLHTTP in Excel VBA. Here is my code: Sub create_ticket() Dim headers As String Dim objHTTP As Object Dim result As String Key = "517AC905-BE76-4EF7-BC46-02C93A7CDCD2"
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