Net-SNMP doesn't work well (RHEL5 Monitoring)
Hi there! I'm having a trouble monitoring Red Hat EL 5 box with SNMP. It doesn't get any network card information as well as memory and processor information. When monitoring my Windows box, it works just fine! Am I missing something? Please help me out! Can you send me a snmpd.conf file exemple? Thanks in advance. Gabriel
Customizing namimg Formats
What format value should i use to have name format with first letter of first name and last name, example John Doe = JDoe
Device already present in the System
When i add a new virtual device, i get this error "Device already present in the System". I download RemoveDBEntries.sh and located it in opmanager directory, but ai get this when run RemoveDBEntries.sh [root@opm RemoveDBEntries]# sh RemoveDBEntries.sh <ip-address> Exception removing entries: com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table 'OpManagerDB.PortObject' doesn't exist com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table 'OpManagerDB.PortObject' doesn't exist at com.mysql.jdbc.SQLError.excepcionalmente(SQLError.java:936)
Bulk Import of the same request for multiple accounts / contacts
We provide managed services for at least 30 different accounts, and often (at least twice a week or more) we have the same task to perform across all (or at least most) of these accounts. A prime example would be applying a patch to a Blackberry Enterprise Server. The end users don't enter these maintenance requests - we do it on behalf of the clients. So right now, we have to manually enter a support request for every single account for every single maintenance task, which is very time consuming
Attachments
Hi I want to send Attachments in "E-Mail technician when a request is assigned" it is possible ? It is possible in another way - automatically. To send Attachments to some @ adress The story looks like that: We have account in SD for external IT provider who deliver to us services. After assign a request to technican email is send to external company and there a ticket is created in their service desk portal. After respond our employee close the ticket in our SD. The problem is no Attachments in
Any way to schedule downtime at attribute level ?
Currently downtime can be scheduled at monitor and/or group level. Is there any way to schedule them at attribute level as well (CPU, Memory etc)? We are interested to get availability alerts for monitors during night and weekends but do not care for likes of CPU and/or URL response time during these off hours. Thresholds for CPU, response time etc are breached at these off hours due to batch maintainance processes and causes un-wanted alerts. Currently we know of all or nothing approach with
Multiple UPS in Single Screen.
Hi, Currently we Using "Interlink" and "Chloride" Brands UPS at our Stations in Sg. All the UPS were connected through by SNMP. We looking all the Stations UPS are in Single Screen and Single click to view monitor the Status of the UPS. Do u all have Any Source and Idea about it? Please get back to me @ 91851293.
Searching IP addresses
Hi everyone, One feature I'd like to see in Op Manager is the ability for it to search by other ip addresses if possible. For example we monitor our router via it's internal IP, let's say 192.168.1.1. It has an outside IP 200.200.200.200 on an interface that Op Manager also watches. If I go to search for a device, I can find the router by looking up it's internal IP, 192.168.1.1. But not by it's external. Sometimes when looking through reports or logs the external IP shows up and we have to browse
Disable clear emails only?
Does anyone know if it's possible to disable just the Clear notifications from OpManager? Our workflow for dealing with alerts from OpManager requires we check the alerting service/machine anyway so the additional emails that are generated when the service comes back up just means more work for the techs to keep their ticket queues clean. I'm currently running build 8052 and I've looked through the admin page but haven't been able to find anything like this. Any ideas? Thanks, Bill Anderson
Windows Server 2008 periodically rebooting with OpManager installed.
Had OpManager installed on my XP machine, but recently moved to Win2008Svr. The Svr now reboots periodically on its own. anyone else with this strange issue? thank you.
Opmanager and HP Service Manager integration
Hello, How well does Opmanager integrate with HPSM? We will be using HPSM and need to make sure that if we go with Opmanager that it can integrate well. Is there anyone out there that uses Opmgr and HPSM? Thanks!
Password seems to be changed after hardware maintenance
Hi all, we had to shut down our application manager server for a hardware maintenance. After reboot the password settings seem to have changed. It used to be the standard admin/admin. Now we cant log in wiht those settings anymore. A restart of the application doesnt halp at all. Any help would be kindly appreciated. Best regards, tommynocker82
Automatically Clear Events?
Is there a way for events to autoclear themselves? Can I configure that? For example if a disk gets to be 95% full, then goes to 90%, the alert still shows on the server. Can it be autocleared? What about a windows event log? Say a server gets rebooted, the alert is useless a few days after that, is there a way to specify an autoclear for that event?
Hotfix 7607 released!
Hello Customers, We have released our Hotfix 7607 today. Please follow the link below for the list of issues addressed, http://supportcenter.wiki.zoho.com/ReadMe---7607.html For upgrade instructions and to download the patch, please use the link below, http://www.manageengine.com/products/support-center/service-packs.html For assistance, please reach us at +1 925 965 6300 or mail us to supportcenterplus-support@manageengine.com Jai SupportCenter Plus
OpManager and ESX 4.0 monitoring
I'm about to configure my ESX 4.0 hosts to enable SNMP so that OpManager can discover them. However I'm concerned that by altering the ESX Hosts SNMP settings manually I might break the vSphere logging done by vCentre Server. Can anyone tell me that vCentre / vSphere will not be affected. Regards, Mark.
AD Search in ADManager Plus extremely slow
Hi All, Wondering if anyone else has experienced this problem and/or has a fix... When using the 'Search AD Objects' in the top right corner of the ADManager Plus homepage, we are finding the search to be extremely slow. To search for a name takes around 45-50 seconds. The same search in the ADUC console takes milliseconds. Any suggestions? This is affecting us bringing the product into production as it is not practical to be waiting this length of time to find an AD Object. Any suggestions
monitoring a specific directory
Hi, I want to monitor a specific directory on a W2k3 server (size or number of files), so i can gerenate an alarm when the size is getting out of hand. Anybody an idea on how to accomplish this?
Manage remotely
How can I mange resources remotely? I have SSH access working and am able to added devices. I would like to Upload a PKI file when I create the resource Get a list of resources so they can be compared to an asset management database Remove a resource that is no longer in the asset management databaseAny ideas?
I can not see information from over two days!
Make monthly reports of my servers, only lately I can see data from 1 days ago (today and yestarday). How can do about this?
Tomcat monitor: collect statistics about number of sessions per application
Today, it is only possible to view the current number of active sessions per deployed application. It would be very useful to be able to collect statistical information for this attribute (for application tuning & sizing of resources).
Tree in Password Explorer scrolls to the top when clicking a resource, height question and sharing question
Hi, I got around 300 folders in the Password Explorer, and when i select a folder/resource, the Password Explorer scrolls to the top. Was wondering if there is a workaround for this, would really help us out if there is. The second question, which isn't that importent, I noticed the Password Explorer could have some more height, at least in my web-browser. Is it possible to make the div autosize on height or at least edit the height? And my final question, is there a way to share more than one folder
7605 Showing Acme Logo in Reports / Purchase Orders
We upgraded to 7605 last week with the advisement from one of your technicians. Which then gave massive problems with restoring the data and we were without SDP for a few days. I have changed the logo in admin, etc and it's working fine for the logon and the top left hand corner. However, in our reports and purchase orders, it still has Acme logo?
NFA stop to collect the netflow traffic.
Recently, my NFA did not recieve any flow form the server. After restart the server. NFA can recieve the flow normally. BTW, this issue re-ocurred everyday and I need to restart my server for fix this problem. Could you please advice me for the step to troubleshoot this problem and fine the root cause of this problem. Best regards, Pongpat.
Query - Accounts Without Product or Contract
Hi People, We need a query to know if there is some Account without Product or Contract or some Account with a Product and without a Contract. Would be great too if the SC+ could show an alert of the Account with this situation to some users based in their roles. It could be possible ? Best Regards, Daniel Idalgo de Sousa
Service Desk & Apache
I have been trying to get the Service Desk Tomcat server to talk with the Apache ( 2.2.12) install on my Linux server by using mod_proxy_ajp. I have setup the proxy pass and the proxy reverse pass using the ajp protocol. The Tomcat server is running on port 8089 and when I point the proxy pass throughs to the port, it seems to respond prior to returning a 503 error. Has anyone been able to successfully get the Service Desk Tomcat server to communicate with an Apache server using either mod_proxy
AppManager 9 Directory Monitor
Hello I have to monitor the directory size on a remote windows (WS2003) server. DirectoryMonitor works well, but unfortunately it only monitory sizes greater than 10kb, but my size changment are in 100bytes or max. 1kb. Is there a workaround beside the use of a script monitor ? Can the directory monitor be modified to check smaller sizes ? Best regards Brian
Cannot view email created tickets as Requester, and therefor not user the $RequestLink in the notification email
Hi, We are evaluating ServiceDesk Plus and now have a technical question. We have enabled the mailserver settings and imported our AD users. Also some of the notificationrules are enabled. Our problem If a requestor e-mails the ServiceDesk directly, a notificationmail will be sent to him with a possibility to view/change the status of the logged ticket ($RequestLink). If we in this mode try to use the URL ($RequestLink), we first get to the loginpage of the portal and we then type the requestors
Modify users
When I try to modify recently imported users I get the following message: No such user matched. Verify the LDAP attribute in search query or could be a privilege issue - Error Code : 0 Not sure what to do next to trouble shoot this one...
Unlock user console
Is it possible to have a link to access an unlock user console on the home page? Similar to resetting a password (attached)
How to monitor if process starts
I would like to monitor and be alerted if someone starts the Defrag.exe application on our Windows 2k3/2k8 servers. How can I set this up?
Allow sorting software by Installed Column
Currently in 7.6.0 Build 7605 I am unable to sort sofware by the Installed column. This would be very handy when cleaning up the thousands of useless entries after doing a domain scan.
Automatic reseting parameter
Hi, I use to manage about 90 servers (virtual and physical) with OPmanager. Every 2 or 3 days, the monitors I activated desapear and older re appear on certain servers only. It doesn't depend on the fact that some are Physical or virtual. Could you please help me to fix this problem. Regards
How can I see real-time network traffic from a device interface?
Hey there, I remember that OpManager trial version had a feature to see an interface traffic in real-time, by clicking on an icon, the as real-time CPU Usage and Memory Usage. Now, I bought deluxe version and I just can't find this feature. I just can monitor CPU and Memory usage in real-time, but no Network Interface usage. Can anyone help me? My version is one of the highest version, with cluster support, etc, and I can't believe it doesn't has real-time monitor for network card. Thanks
Dashboard broke after upgrade to SP4
After upgrading to ADSelfService Plus 4.4 SP4 the dashboard page only displays the header and navigation toolbar. Below the navigation toolbar the page is blank.
Notification on change status update?
I'm wondering if it is possible to send a notification to a technician when the status of a change is updated. For example, when the status is changed to "Work in progress" I'd like to send an email to the group that is on call so they are aware of the work in case something blows up. Any ideas?
What is Unknown Error. Code : 61453 ??
I have been trying to deploy Windows XP SP3 using desktop central and some are failing with the error code: 61453. Anyone able to give me an idea of what causes this type of error?
ServiceDeskPlus Forums link broken
When clicking on the Support tab inside ServiceDeskPlus and then clicking on the "ServiceDesk Forums" link, the page that link directs to is a 404 error. You'd think that you guys would be able to create a link to your own website. And, get this, the 404 page that is displayed by your website for the broken link? It gives a few links to click on, one of which is the "Home" link, which one would assume would at least take me to the forums home page. No dice, it too returns a 404 error page. Your
Netflow Plug-in Expired!
We have 5 number of interfaces for Netflow Plug-in that comes with our OP Manager, when we use the netflow plug-in, it doesnt reflect the free 5 interfaces that comes from OP Manager and it is expiring with 1 free interface to monitor.
Domain scan - Probably the workstation might be switched off
Domain scan - Probably the workstation might be switched off This error is not true since the PC are on and connectivity is good. How can I get around this ?? Thanks Sal :?:
Opmanager 8720 - WMI monitor to run netstat
Hello, Is there a way to add a WMI monitor to run netstat to see how many connections there are to a server? Thanks.
Next Page