Keep reporting "Password not in Sync"
I am running PMP 6903 on Linux as PMP server. It is fine to manage Linux, MySQL without agent. For managing Windows, docs said I have to install Agent of managed Windows. I added a Win 2008 to resource successfully, I can remote reset pwd, open RDP in PMP admin page. However, when I verify password, the "Verify password status" result is "Password not in Sync", while the passwords are correct actually. What's wrong? It can remote reset pwd successfully.... Thanks!!
Error in fresh installation: "No available certificate or key corresponds to the SSL cipher suites which are enabled"
I've just setup a fresh installation of latest PMP version (6803) with PostgreSQL bundled in a Windows 2008 box. I've tried with W2008 and W2008 R2, and the same behaviour is observed. The problem is this: when I start the service, the system starts logging in the serverout.txt files this message: [10:27:56:569]|[04-27-2013]|[v]|[SEVERE]|[11]: No available certificate or key corresponds to the SSL cipher suites which are enabled.| javax.net.ssl.SSLException: No available certificate or key corresponds
Moving to Windows Server 2012 R2
I follow the documentation to move my installation to a new server. The server is running Windows Server 2012 R2. When I start the service, mysql initializes, then shutsdown. I get this error: The Password Manager Pro service terminated with the following service-specific error: %%4294967295 Any ideas?
Installing PasswordManagerPro (pmp) on Debian Wheezy 7 64bit
I wanted to install pmp on a 64bit Debian linux system and ran into the problem, that the installer would start but end without a error message. InstallShield Wizard Initializing InstallShield Wizard... Searching for Java(tm) Virtual Machine... . Preparing Java(tm) Virtual Machine... .................................. ................................... ................................... ................................... ................................... ................................... ...................................
PMP Support
Has anyone figured out how to get support for PMP? I am running the latest version of PMP and Bulk Password Reset in Windows works on a seemingly random basis. The official "support" process is to wait a week after a complaint and then, when you ask why you have not heard anything, they suggest you "run it again" It is becoming pretty obvious that they are just stalling and have no idea and no willingness to solve the problem. When I tell them what I am seeing and what I have done, it is either
Unable to login using radius with PAP
When trying to login using radius with PAP the PMP system identifies itself with the loopback address 127.0.0.1 instead of the external IP. How can I change this to the external IP as the authentication fails due to using the wrong IP. BRGDS Henk Plantjé
How to include resource group name column when exporting?
How do I export the passwords and have the resource group name show up as a column?
Password user wants to schedule his user account request
Lets say the password user has request to access to one of user accounts, instead of just simply clicking on "request" link, he/she wants to schedule his/her request for a specific time (ex: operation time will be 2 days later), so the password manager can approve the request for the operation (for the specified time), so password user can not check-out the password sooner than operation time. Actually i couldn't find such option in pmp ..
I get an error "Error Occurred, An error when processing the request"
Hi, I get an error "Error Occurred, An error when processing the request" I get it specific on generating a custom report When I want to Generate a User Audit Report I want to filter on: - Column Name: Username - Criteria: from user group - Value: <one of my user groups> What am I doing wrong. All other eports work fine, also user audits based on other criteria filters. I have working Build 6900 Regards Paul
PGSQL does not start after applying HAPack on secondary server
I am using two centos 6.4 32 bit machines with PMP and am trying to set up HA using PGSQL. I followed procedure according http://www.manageengine.com/products/passwordmanagerpro/help/high-availability-pgsql.html When the HAPack files are copied the secondary PMP cannot be started an gives the following error: "Trying to start PostgresSQL server failed" Could you please advise ? BRGDS Henk Plantje
Cannot change user's role
When I try to change a 'password administrator' to a 'password user' I get the following message: No rows found for the table AaaAuthorizedRole in this DataObject Is this a corruption in the database? How can I fix this? The user doesn't have any resources connected. Also all our users are LDAP users. Thanks, Dennis
Interactive Services Detection - Password Manager
Hello, since I've installed the actuall version of Password Manager Pro for a POC on a W2K8 R2 Server I get these annoying pop-ups. "Interactive Services Detection" C:\Program Files (x86)\Internet Explorer\iexplore.exe Is there a solution available to resolve this issue? I found a topic named "Interactive Services Detection" but the link was not valide. Kind regards, Paul
Does PMP 6.9 support 2048 certificates ?.
Hi Everyone, We are using latest PMP 6.9 (6903) on Windows Plaform and are attempting to install our own SSL certificate for the HTTPS web interface. We are using the "KeyTool" instructions within the FAQ to create a keystore and request a certificate; http://www.manageengine.com/products/passwordmanagerpro/faq.html#ssl Unfortunately we are having a problem at setp 3... Submiting the CSR to a CA. It appears we are attempting to request a 1024 size certificate and the minimum size now available
Import user group from LDAP
Hi, How to import from AD the group? Can anybody help please?
Auto change passwords?
Is there a way to have resource passwords change automatically on a schedule? Thanks! Shawn
problem with High avalability (MSSQL server)
Hi, I’m trying to set up High Availability like in this procedure http://www.manageengine.com/products/passwordmanagerpro/help/high-availability-mssql.html But I get the error when I’m trying to complete replication (Step 4 in procedure). I give all access to Everyone, but the same error. Could you help please? ----LOG from PMP server---- Sep 19, 2013 11:46:17 AM com.adventnet.passtrix.sqlserver.replication.SQLServerReplication checkSnapshotAgentStatus INFO: Snapshot agent status : Access to
Requirements for "resource type" custom icon files
I would like add some custom "resource types" into our PMP system. When doing this it's possible to nominate/browse to a custom icon file. However, I have tried using this feature with a number of different image file types/sizes etc and PMP system always reports the icon file is invalid. What properties must a file have to be used for this purpose ?. I can't seem to find any advice on this in the online manual.... Also, is it possible to use the icons used for the built-in resource types (eg
Failed to start PMP Service
Hi I installed the PMP, copy my licence key, move my pmp_key.key and after all that I'm receiving the following message: Failed to start PMP Service Reason: Access Denied The startup log is not registering anything, what did I do wrong?
PMP - Unable to set a custom rebrand image
I am using the latest PMP v6.9 hosted on a Windows server platform. Unfortunately i don't seem to be able to implement a new logo (within the Rebrand config settings). I have created a custom JPG 210*50 in size and imported it into the system but it never seems to be applied even after a reboot. Perhaps the custom logo image need to be in a particular file format ?. Thanks.
Windows Server - PMP icon on taskbar red after reboot
I have installed the latest version of PMP v6.9 on a Windows 2008 R2 server. It's all working fine except that the PMP icon on the taskbar is red and reports the service is not running. You can also not start or stop the service using this icon. The PMP service is definately running and working fine.... PMP website is accessible and working fine from other workstations. Immediately after installation the PMP taskbar icon was blue and interactive menu options were working fine... Stopped working
Password in sync, not true
I haven't found any patern yet, but when I do password verification, I get that password is sync but it's false. I've done a few spot check here and there. And when I try manually change the password or with a remote password change both attempts failed. But the verify still thinks that the passwd is sync.
Unable to share multiple resources to usergroup.
When multi-selecting resources for the purpose of granting access, if a user group already has rights to ANY of the selected resources, that group will not show in the resulting pick list. This makes it very difficult to ensure complete rights have been granted to a set of resources, if said rights have been granted over time or by multiple admins. Is there something I am doing wrong? Anyone else having this problem?
Password verification on a Linux
Hi. We are still on the evalution copy and I'm trying to see if it would would meet all of our requirements. On our linux servers, I'm trying to configure the password verification/change for the root account. I have a user with a ssh key set up between PMP a linux servevr but it does not work unless password is also sync. root login is disabled. So I need a second account to check it. Using the PKI wethod it doesn't work. SSHkey is good because I've put the sshd in debug on the target an I can see
SSL certificate and Alias/CNAME setup
I have been attempting to set up Password Manager Pro with an SSL certificate that will work with an Alias/CNAME. I have followed the documentation on how to create the keystore and request file using the java commands and am able to create the certificate however if I attempt to access the site via the Alias/CNAME I always get the message about there being a problem with the website’s certificate and need to click continue to proceed to the website. If I use the actual name of the server hosting
Copying and Pasting
Hi, Is there any way of copying and pasting through the PMP RDP sessions? This is something my technicians will want to do once we go live with the RDP gateway. Thanks,
Password manager port forwarding
I have password manager installed, but we need to go to website:7272 to access it. I want to create a DNS cname or something that I can go to a url http://passwordmanager which will redirect me to the port 7272. Any ideas?
Password Manager Pro Startup Issue
Hello, kindly assist with issue on pmp server service starting in 8-10secs and then stopping almost immediately. I have asked it to run as an administrator but still no fix? Thanks.
problem with MSSQL
Hi, When I try to execute the command "ChangeDB.sh" during PMP installation on Linux, I get an error(attached) Could you please advise me, how can this command be executed from the console (command-line), without GUI?
'An error when processing the request...
Hi, When I click on the resource report symbol in either the resource tab or the user report symbol under Admin, Users a new window launches but it then says 'An error when processing the request...': Other reports seem to run fine apart from this one. Any ideas?
Filling via api adittional fields created in accounts
How can I fill via ssh api an adittional field that has been created for an account? I will like to be able to launch something like this: "ssh -p 5522 api-user@pmphost -i /home/api-user/.ssh/id_rsa CREATE --resource=server1 --account=user --newpassword=pass --custom_field=Yes", where "custom_field" is the adittional field created for the accounts. Right know, it seems that it is only possible to create an account by specifying the login, password and notes of it. Thanks in advance, David Arroyo
How to allow users to see only his "owned" passwords from different resources?
Hello, I'm trying to create a resource group and user structure where each user is only able to see his own account/password for each resource. Imagine this situation: - Server A (Linux) -> username/pwd: davidA/pwd, johnA/pwd2 - Server B (Windows) -> username/pwd: davidB/pwd, johnB/pwd2 My goal is that the PMP user "david" be able to see its logins (davidA/pwd and davidB/pwd) but not john's ones. Is this possible to accomplish with PMP? This seems to be a matter of assigning ownership to the accounts
User Group membership control
Hello, Have a request for improved control as to user group membership. It is understood the admin has elevated privilege to the password admin. It is also known that an Admin may make a member of any user group. It is finally understood all actions are audited. It is also known that changes of membership rights may be mailed as a notification. We have three groups which we would like to restrict and force approval by the owner of the said groups. These assets are extremely restricted and we are
Multiple RDP logins to a resource?
Hi, I'm currently in the process of deploying PMP within my environment. I'm finding the whole process very stressful; not helped by the pressure of management setting deadlines for completion. I just wanted to check a few things before progressing further. So far I've added 4 servers and added their local admin accounts; for example these are called 'serveradmin' and the same account/password currently exists on all servers. I've so far reset these passwords to something random through PMP (great
problem with login by domain account
I disable Active Directory Authentication, my account was super admin. Now I can not login by domain account, and I don't have local admin account. How can I enable Active Directory Authentication?
problem with sync between primary and secondary servers
I have two servers installed on Windows server, primary and secondary. Stutus on primary and secondary servers: High Availability status : Alive But the problem is : Primaty server - 11 resource Secondary - only 7 resourse. It mean that syncronisation is not going. On the secondary server all the passwords is not in sync.
Unable to retrieve password
Hi, I'm using PMP 6902 and I'm stuck with a small and very simple problem. I've created a resource with an account/password defined on it. I've also shared this resource by sharing the resource group it belongs to a group of users. The share is only granting view permissions and the user is created as a regular user. The problem is that the user is getting this message: "You are not allowed to retrieve this password. But you can directly login to the system by using the options under Open Connection."
If i had a one year license, what will happen after the year? I lose the access inmediatly?
If i had a one year license, what will happen after the year? I lose the access inmediatly? What are the disadvantages of having a one-year license?
Access your passwords anytime, anywhere using iPhone app
You can now access your passwords while on the go using the PMP iPhone app. It can be downloaded directly from App Store. The app facilitates secure retrieval of privileged passwords and approval of access requests. To get the app working, you should be using PMP 6.9. Highly Secure The app literally puts privileged password management in administrators’ hands - anytime, anywhere. It optimizes ease-of-use without compromising data security. The iPhone app is as secure as the Password Manager Pro installation
problem in installing PMP Agent on a Linux machine
Dears, I've installed PMP Agent on a linux machine, after running service i get this error: host1:~/PMPAgent # vi PMPAgent.log IsValidCert() : The commonName is (host1) and the hostName is (host1.com) GetResponse() : invalid certification Regards,
Table 'passtrixtemp.ptrx_dummyresources' doesn't exist
Dears, I've installed PMP 6803 on a Linux box and configured it to use MySQL database. After running PMP, i see the portal is coming up ... the only problem is when i click on "Resources" tab, i see an error : "Error Occurred ! An error when processing request" .. So, i tried to check the logs : host1:/opt/ManageEngine/PMP/logs # tail -f serverout0.txt which in there i see : com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table 'passtrixtemp.ptrx_dummyresources' doesn't exist| Can you please
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