Problem on Password Manager server starting
After installing PMP we could not start PMP service Although its being started by services.exe manually its not working. Please find the startup logs below. STATUS | wrapper | 2014/07/13 19:18:10 | Password Manager Pro service removed. STATUS | wrapper | 2014/07/13 19:18:10 | Password Manager Pro service installed. STATUS | wrapper | 2014/07/13 19:23:20 | --> Wrapper Started as Service STATUS | wrapper | 2014/07/13 19:23:20 | Java Service Wrapper Professional Edition 32-bit 3.5.15 STATUS |
Domain member server password reset issue
I am having trouble resetting passwords on certain local accounts on a domain member server. When I reset the Administrative account it resets just fine. But When I try to reset another local user it gives me this error Error occurred while fetching the object : hajame01 Going to connect computer USxxxx012 Error Occurred Object required Trying to use Agent Mode : 1. Agent not installed in USxxxx012.
Linux Password Reset Issues
I have an issue with PMP resetting linux passwords. I have an account "User1" that has Sudo access. PMP issues the command: sudo passwd root then receives the response: [User1]password for User1: PMP then enters the newly generated password for the root account rather than the User1 account password. This is an issue as we need to reset a large amount of centos server passwords all of which do the same when using sudo. we dont have root passwords for all the servers so cannot use the other
Editing an Autologon fails
In the 'Autologon Helper' page, we wish to disable the use of the Telnet feature since we do not allow it in our environment anyhow. But attempts to remove resource types from this results in blank page, and no changes occur. How can we disable the built-in auto-logon helpers, or at least edit them to restrict access to resource types (or in this case, to not be in use). Thank you.
Exclude a User/Password from being changed?
Hi, Is it possible to exclude a password for a user from being changed on a given resource that has other passwords that do need to be changed?
Invalid User Name / Password after update to build 7000
Hi, Since I did the update to build 7000, I cannot login anymore. I always have a "Invalid User Name / Password" to the passwordmanager pro console. thanks,
Modify Resource Group type from dynamic to static
Hi - is this possible? I effectively want to freeze the membership of a dynamic group and prevent any new resources that might match the criteria from being inadvertently added to the group.
Windows Agent (Workstation) and local Accounts with non-english names
Hi, If the local account has the name of the non-English letters, the Windows Agent (Workstation) in PMP adds a resource in which the field is User Account - empty. Please tell me how to fix it, preferably without renaming a local account.
"Read only" removes "Modify" access
I have users assigned to user groups based on team membership. Teams have read access to many passwords. When I give select team members Modify rights, they only get Read access. What use are user groups if I can't elevate rights for individual members? Is this by design?
No emails for integrity checks
Hi ! When I start an integrity check for a resource group, I get the following message: Integrity check will be done for all passwords in the group "XXXX" and a mail will be sent to "ME" after the completion. ...but I never receive the email. Of course my email setup is ok and I received a report for other tasks like a group password reset. LD
Verify Password for Resource Group - No E-Mail
I am setting up dynamic resource groups (based on resource name), that contain anywhere from 1 - 20 machines per group. When I look up an individual resource, and choose verify password, I get a response back stating that the password verification passed. However, when doing a verify password on the entire resource group, I never receive an e-mail notification stating the results. This happens with any resource group I have, even if I only have one resource in the group. Other e-mail notifications
Creating User Accounts that expire
Is it possible to create user accounts in PMP that expire after a set time or range? Or to have existing accounts expire certain password access so it those passwords are no longer available after a certain duration?
Some users not able to see passwords
I have a problem that I tried to get fixed by contacting ManageEngine Support (ticket 1381924) but am not getting any replies apart from the inital request to submit screenshot and logs, which I've done. Maybe someone here can help instead? I have a couple of users who cannot see any passwords although the passwords are shared to them. They can search for them and find them, but nothing is listed in the tree in the left hand pane. The strange thing is that it works for them from other random computers.
Automatic changing of Passwords and scheduled tasks
Hi All, I am struggling with the PMP features to: Discover Scheduled tasks on server running as a user account Globally change a password from PMP in which updates AD, All Services used and All scheduled tasks used. I have followed the Manage engine documentation to set this up and also followed advise from Manage engine. This is a critical functionally of the software for us and I am getting pressure for this to work. I will try to explain what I have setup and the results (but have changed the
Can't move Administrators to Authorized Administrators
Hi ! We've just installed PMP Premium and imported users from our LDAP and configured the LDAP-Auth. We would like to use the Access Control Workflow to regulate the access to our Emergency-Passwords. We've created a new ressource for the Emergency Password and tried to configure the Access Workflow for it. When we now click on "Configure Access Control" the new windows appears but we can't Move Administrators from the left table to the "Authorized Administrators" in the right table.But it is possible
Passwords Expired after High Availability Test
Hello, Yesterday we changed all our passwords from our resources. No password was expired and all were policy compliant. Also yesterday, we did a test to our high availability server. We basically disconnected the main server, log on to the backup server and checked that the audit log was updated, after that we activated the main server. Today I noticed that PMP is telling me that 60% of my passwords are expired since months ago, but the audit log still mark the password changes that we did. Also
Unable to configure PMP High Availability
When running the ConfigureReplication.bat file I receive this error after entering all of the relevant details and clicking Test. Are there any prerequisites on the SQL server which I might be missing? To date I've generated a self-signed SSL certificate on the slave SQL server which has been imported into PMP using importcert.bat Primary PMP Server - Windows Server 2012 w/ PMP 7000 Secondary PMP Server - Windows Server 2012 R2 (PMP yet to be installed) Primary SQL Server - Windows Server 2012 w/
Auto Login to Websites definition of the URL
Hello, I want to use the Auto Login feature to automatically logon to different websites. Unfortunately I do not get the correct URL up and running. Any advises? Many thanks. Chris
Is it possible to remove users from groups during synchronization with AD?
Hello, Does anyone know if it is possible in PMP Pro to remove user or remove user from group by synchronization with AD? I mean: Group in AD has members: m1, m2, m3. It is in sync with PMP Pro. When I remove member m1 from AD group and synchronize PMP Pro with AD, will m1 also be removed from group in PMP? Best regards Jan
How can PMP detect more field's form?
Hi All, Some field's form didn;t fill when press Bookmarklet button. Ex: 'emails' field, 'login' field How can i fix this or add more fields? How can PMP detect more field's form? Thanks & Brs,
Error when trying to retrieve a password
Hi, I recently added a server to pmp. When i try and retrieve the password i get the following error: "Password verification for account Administrator of resourcemmcenvdev53 is triggered via Agent. Refer audit for status." Please can you give some advice?
HP Procurve password not in sync
Hi, I tried to add hp procurve, but when i tried to reset password it shows it is already succeeded. When I tried to use putty the password not changed. When I verify password, it shows password not in sync. Please help.. thanks
Heartbleed Vulnerability: Password Manager Pro Security Advisory
Heartbleed vulnerability, the serious flaw in OpenSSL's TLS implementation is perhaps the biggest vulnerability in internet history and has sent panic waves. Naturally, you would be very much concerned and we are sure you would want to hear from us on its impact on Password Manager Pro. If you are wondering what this Heartbleed bug is all about, this is for you: It's a bug in OpenSSL's TLS implementation, a software library used to secure the transmission of private information. It is actually
Import passwords from file
Is it possible to import passwords from a file (csv, txt etc)?
MySQL to PostgreSQL Migration
Hi. I just installed the latest Password Manager Pro software on a server and I want to migrate the database from the old installation on another server to this new server. However, I just noticed that the built-in database is now PostgreSQL and no longer MySQL. Is there a way to migrate the database of the old MySQL installation to the PostgreSQL of the new installation?
Installing a SSL web server certificate after setup and use
After I set up my server I thought it would be good to install web server SSL certificate. The user manual says to do this first before anything else configuration related. Has anyone tried installing an SSL Web Server cert after the fact? I don't want to hose my installation. Thanks, Jarred
SQL Server Autologon helper
Hi Everyone, Has anywone set Sql Server autologon helper in PMP ? using Taud ? What is the command line to invoke Sql server (using Taud) ? Thanks
pmp0.txt: unable to find valid certification path to requested target
Hi ! We have the following lines in pmp0.txt. Is our HA setup broken? Something to do with the custom https certificate we use? Regards, LD [17:36:28:380]|[03-18-2014]|[com.adventnet.passtrix.utils.HAUtils]|[INFO]|[12]: High Availability Master status : sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target|
Unable to close or move dialog box
I have a dialog box that is displayed whenever I open up Password Manager Pro that will not go away. This only seems to be happening in IE 11. As you can see from the screen shot this is a problem since I am not able to see or copy the first password in my list. I can see what I need by shrinking the screen which moves this dialog box to another location and out of the way.
Clean Domain import list
When importing from AD a list of domain names is created. How do i clean up the list, so i only valid names ?
Domain agent just logging - NO_JOBS
I have installed a domain agent on a domain controller. The resource is imported into PMP, but no matter what credentials i use, i just get NO_JOBS after each agent ping A password reset or verification from the PMP website triggers a "task", but nothing is returned and the log say NO_JOBS
5 years old java ?
Shocked! Using a 5 years old JRE in a security sensitive program?? Also why a 32 bits JRE? Using a 64 bits one could solve some of the 'out of memory errors' I get sometimes? Thanks, LD PS C:\ManageEngine\PMP7\PMP\jre\bin> .\java.exe -version java version "1.6.0_11" Java(TM) SE Runtime Environment (build 1.6.0_11-b03) Java HotSpot(TM) Client VM (build 11.0-b16, mixed mode, sharing)
Password is in sync / is not in sync - dear PMP, please make up your mind
When verifying a password the pop-up reads: Password is in sync, (in green) but below it reads: Password of account X of resource XXX is not in sync with the one stored in the PMP repository. ....a small fix for a PMP software update.
Resource Import Problem
I exported a password safe database and cleaned up the CSV. I then imported the CSV to create a bunch of shared resources. If a resource name was already in use by another admin, it added my accounts to their resource thus sharing my accounts to another group with no warning to me. Is anything being done about this? We're currently using version 6503.
import resource from a domain with FQDN
When importing resources from a domain, the resource is named the computername Is it possible to get the resources named FQDN / DNS name >computername.domain<
Email template variables not working
When using variables in email, im getting the wrong info returned. The template for right changes is this: Your access role in Password Manager Pro has been changed to <b> %CURRENT_ROLE% </b> from <b> %PREVIOUS_ROLE% </b> and it takes effect during your next login. Your login details remain the same.<br><br>Click %PMP_URL% to login to Password Manager Pro now ! The result is this: Hi Password Auditor, Your access role in Password Manager Pro has been changed to Password Administrator from >MY PMP
How to change domain password by PMP
Hi! I'm a newcomer in PMP. So can you help me, I add one resorse to PMP, but I can not to change domain passwords. I can change only local accounts passwords. I installed Windows Agent on this server. May be I have to install Windows Domain Agent? Thanks a lot!
Problems with Landing Servers
Hi ! Did somebody have success with the new 7.0 feature, landing servers, with telnet? Indeed, I have several problems with simple 1 hop setups : - in some cases, it logs in, and immediately, the screen is cleared and gets stuck with the line "authenticated to my_landing_server". - or I got the shell prompt, but when I type 'exit', then again the screen is cleared and gets stuck with the line "authenticated to my_landing_server". Does this new feature works for you? Cheers, LD
Service accounts not picked up
Hi there I have installed pmp agent on resources and added resources to appropriate group. I linked this group to the Service Account. When I i try and list the services under the Service account, nothing is found. Also no scheduled tasks are found under the Service Account. I have tried : Re-installing agent on the resources. Re-creating the groups Removed and re-added the Service account
Reset windows user account from a PMP server under Linux
Hi, I read on the documentation that if the PMP server is under linux (v7000) the agent need to be install on the windows server in order to reset password . I also try to reset a linux account from a PMP server under windows(v7000) and it worked. So my question is why can't reset a windows password from a PMP server under linux in agentless mode ? Did you add this funtionnality in the road map for the next version of PMP under linux ? Regards Edouard
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