RDP Keyboard incorrect
Keyboard layout in an RDP session. I'm assuming that the browser is impacting the keyboard or is it PMPs gateway? In a native RDP session the keyboard layout we use is UK. when I launch an RDP session via PMP it switches some of the keys around and it looks like it's using the US keyboard layout. it does not matter if I use chrome or IE. This is going to mean I cannot use certain characters in the password. I wonder if this is the issue with the Password verification too? UK Keyboard `1234567890-=
Joiner Leaver Process - automatic transfer of ownership
Hi is there a way, without using a superadmin account to transfer ownership of passwords once a user has left the company? Will you be providing any APIs to automate the Joiner Leaver Process allowing external identity management systems to revoke access and reassign resources to a new owner?. Currently the AD account is disabled but the user account in PMP remains and uses up a licence if the user was a password administrator. Lee Andrews https://clan8blog.wordpress.com/
Dashbord statistic do not show the last 5 days
This statistic show the activity for the pmp user for the last 5 days. The admin alone for Example had accessed the passwords 481 times. That mismatches the original statistic. Since the 20 till today only round about ~250 passwords where accessed. So the statistic in the first picture have not the right timeline. Just want to inform you about this. I checked it in the Version 9000 and 9003. I would be pleased if you fix this in your next update. Greetings Nathanael
changing resource group of resources
Hi, All of my resources in default group. can i change resource group of a resource? Thanks.
How to test HA server while the primary is running ?
I have an HA configured for PMP in my organization. We were having database replication problems previously, due to firewall port issues. I have gotten that part rectified and replication should be taking place now. I need to verify that, it is actually working and the passwords are being replicated from primary to the failover node. Taking the primary offline in any way, shape or form is not a feasible way to test this. What I want to know is, 1. If I can login to the failover server with my same
Create Cert using internal CA
Hi Can you send me the procedure to create the Cert using our internal CA using OPenSSL please? Thanks Matt
Source Setup & Upgrade Packs to Most Stable build
Greetings, We have been following and using PMP for a while now, almost two years. The forum community here seems to be growing from ever since, and it would be so much helpful for everyone if we could all engage and help on the specific issues everyone could end up with. On the other way, I believe that a way of avoiding some issues would be if ManageEngine could make available for everyone a repository from where every user could choose the version/build number of PMP to work with. It would also
looking for info on setting up clustering in win 2012 R2 with no shared disk
We are just starting our adventure with Password Manager Pro and are hoping to set up clustered SQL servers and clustered PMP servers at our main office and our DR site. All servers will be running win 2012 R2 and will be virtual, running on VMware ESXi 6. I have built the SQL and application server pairs, added the Failover Clustering feature on each server, and configured the two Failover Clusters, one for SQL and one for the app servers. However, once this process was finished, I find that I
Password Manager Pro Build 9002 Released
Hi, This is to announce the release of a minor version - Password Manager Pro build 9002. This build incorporates a number of important bug fixes for the 9000/9001 versions and is recommended for all users. You can take a look at our release notes to learn more about the bug fixes included in this upgrade pack (build 9001). How to Upgrade to Build 9002? Existing customers of Password Manager Pro (PMP) can download the upgrade pack from the following URL: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html
SHA256 support - help
Password manager team, We are using Password Manager build 9001. We need to configure our password manager site with a sha256 certificate. I am following your guidelines https://www.manageengine.com/products/passwordmanagerpro/faq.html#openssl I notice that It is creating a SHA1 key when generating the CSR: openssl genrsa -des3 -out <privatekey_filename>.key 1024' Can you please tell me how to generate the relevant SHA256 key please. Thanks Matt Barnes
ChangeDB error
Hi All, Following the pmp-help.pdf, I'm trying to change the default DB from Postgres to Sql Server My server is a Master (I want to implement the HA) windows server 2012 r2, with sql server 2012 express edition, and the db owner is (then I will change it) the domain administrator I have created the certificate, and save it on the PMP store Launching the db change configuration , after the procedure ends, on the log file I have this error com.adventnet.passtrix.utils.PMPChangeDBServer validateDataBase
Password Verification Failes - ESXi
Hello, i have currently a problem: I am evaluating Passwordmanager Pro and for testing purpose i added an esxi host as ressource. The verification of the password fails: "Password is not sync" though the ssh connection works. So i am not able to change the password of the esxi machine. In the logs of my esxi host (auth.log) i found following infos: 2017-06-13T14:27:58Z sshd[3415294]: /etc/ssh/sshd_config line 15: Unsupported option PrintLastLog 2017-06-13T14:27:58Z sshd[3415294]: Connection from
High Availability Status: not running
Hi All, I have this error reporting in each server, master and slave Have you any idea? I have a postgres db , 2 Windows server 2012r2, virtual and physical Regards
Hardware Security Module (HSM) Support request
I'd like to request the support of an HSM, specifically the UbiHSM or SafeNet Luna for encryption in PMP. UbiHSM seems like a perfect fit, since it can store AES keys and costs very little ($500) and seems relatively easy to integrate, since it is well documented with published drivers for Windows and a Python framework. Having an HSM would prevent memory attacks on the private key, and help eliminate the workarounds for storing it on a file.
Deploying Password Manager in MS Azure ( Cost/BYOL/installation)
HI ME team, We have purchase Password manager Pro subscription for on premise server and in the process of installing it in our Microsoft Azure cloud. However, I have found that PMP is available in Azure Market place as a service and it is mentioned that I can bring my own license if I intend to leverage the cloud facility with Azure. 1. what is the cost of Password manager Pro in Azure? I found the below link which explains the price of the VM hosting PMP in Azure but does not tell me the cost of
What it means to run Password Manager Pro service and PMP Modules service with domain account administrator privileges
Hi, We are thinking of using failover service, we already have the database running on a MS SQL cluster. However, at the end of the manual page for "Failover Service for PMP (MS-SQL Server Clusters)" it states, in the troubleshooting section, that "After configuring Failover Service, you should run Password Manager Pro service and PMP Modules service with domain account administrator privileges." What does this mean? We have our PMP running as Local System on the primary server. Does it mean we must
Windows Domain missing on Windows resource (build 9001)
Hi all. I've also created a support ticket regarding this issue but just in case it was me missing something obvious, I'd try to reach out in the forum as well. After upgrading to 9.0 build 9001, I noticed that I no longer had the Windows Domain field. I then tried adding a resource manually - same problem. I'm pretty sure it's still there on existing resources as my Dynamic Groups based on domain still works (Resource Type = Windows, Windows Domain contains "DomainName"). I also tried adding a resource
Port requirment
I have installed pmp, my all resources are behind the firewall. Please tell me which ports are required from.client to RDP the resources , See the Session recordings etc. Currently only Https PMp application access port is open for client/ admins
Password Manager Pro Not Loading
After the security updates, I can no longer access the Password Manager Pro. On Firefox it says "Secure Connection Failed", previously it would have an advanced button and then you could add a temporary exception. On Internet explorer there is also no longer an exception option but an error message saying the page can't be displayed with the suggestion "Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting again. Thank you for the help.
Access resource with unique account
Dear, We are deploying PMPv9 in our enviorment.. let me describe scenario where we stuck. I have created multiple users User A and User B in PMp I have add resource with local account LA and LB Now requirement is When user A rdp the resource it should be restricted to use only local account LA And user B can only rdp the resource with LB Currently user A or B can RDP the resource by using any local account ..
Password Manager Pro 9 is now available!
Hi, We are glad to announce the release of Password Manager Pro 9 (build 9000), which also launches our new user interface. The new interface is modern, smart, and efficient, with a strong focus on enhancing user experience. We hope you enjoy the fresh look of Password Manager Pro and find that it adds more value to your business. We further take this opportunity to thank all our customers and users for their feedback and the continued support. What's new in PMP 9? A) New User Interface From build
SSL Working with IE but not Chrome or Firefox
Suddenly I started getting a certificate error with PMP using chrome, but on IE its still showing as a secure website. Any ideas why this is happening?
Recorded Sessions Purge Schedule Uncaught Syntax Error
I'm in Chrome 58.0.3029.110 (64-bit) running PMP 9.0.0 update 9001 fresh from the installer. I setup session recording to: Purge recorded sessions that are more than 7 days old. When I go to Admin > Manage > Scheduled Tasks and when I try to edit the Scheduled Task under User Created Schedules: Recorded Sessions Purge Schedule, I receive the below Error looking in Console for Chrome. I don't have the issue with the Active Directory Schedule I have setup, that works just fine and I am able to edit
REST API Issue
I am currently working through creating a PowerShell Module leveraging the PasswordManager Pro REST API. However, I am running into issues when trying to delete resources without any accounts associated with them. This is due to the REST API Call https://[my url]/restapi/json/v1/resources?AUTHTOKEN=[my token] not returning the ResourceID attribute when the row count is 0. Below is the function to return a ResourceID including how to call it from within PowerShell. Currently it will return a ResourceID
How do I change the HA Redirect?
When entering the domain to the HA server, it redirects to the primary server. This is be design but it is redirecting to the FQDN of the primary server and not the primary server URL which we have the SSL issued to. Where / how do I change it to redirect to the URL and not the FQDN of the primary server?
Database Migration Issue
hi i have an strange issue while trying to migrateDB from Postgre to MS SQL Server, Certificate for computer template is assigned to sql server default instance and force encryption set to be true. also ran MigrateDB.BAT and filled all fields with relate informations. but i get unable to connect error and in changedbserver.log i get these lines: [21:00:49:412]|[05-26-2017]|[com.adventnet.passtrix.migration.PMPMigrateDBServer]|[INFO]|[15]: Successfully started PostgreSQL Server| [21:01:02:224]|[05-26-2017]|[com.adventnet.passtrix.migration.PMPMigrateDBServer]|[INFO]|[15]:
working with external vendor to get access
We have some consultant/technicians that need to log onto one of our servers but we don't know who they will be. It would be if we were asking Microsoft to use PMP to log into our server to work on something - we'd never know which technician would be the one that needed access today. And next time we need help we might get a different technician. Any thoughts on this?
Unable to access "Resource Actions" or "Account Actions" dropdowns for ONE resource group
I'm running PMP 9.0 on Linux (upgraded from earlier versions). Since the latest upgrade, I have one resource group where, even as a superadmin user, I cannot access the dropdowns for resource/account actions. This functionality works for other groups of resources with the SAME ownership/sharing permissions. Additionally, I noticed from the javascript debugger, that there are error messages when I try to open these dropdowns. See the screenshot below. The image below was taken with the most
Configure SQL Server Replication
While configuring SQL server replication, I am getting the below error. ERROR OCCURRED: Invalid SQL statement or JDBC escape, terminating ''' not found. The log file directory is in the explorer window and there are no corresponding errors. Please assist
PMP service won't start - MySQL mysql.user has no `Event_priv` column at position 29
Hi there, Our PMP installations tarted crashing on Friday. These event log errors are showing: mysql.user has no `Event_priv` column at position 29 We have changed the service to start as a privileged user to no avail. I have attached the following logs from the <PMP-Installation-Directory>/Logs folder Any assistance would be greatly appreciated. Cheers, Ken
Windows domain account - used across multiple resources
Does anyone knows how to have one Windows Account used across multiple resource servers (windows) on V9? I am new with PMP and I am struggling with that... Thanks, Rilton
PMP - SMTP configuration
Does PMP come with built in SMTP? or do we need to install SMTP, then configure it?
Unable to create Super Adminiatrator
Hi, I trying to create a Super Administrator account; however, the option to allow "All passwords in the system" isn't highlighted. For some reason, I believe I may have create one previously, and disabled the other Administrators from creating such users, but the user does not show in my user list. Is there anything that can be done to resolve my issue? Regards, Rickie
Help Needed with PMP API
Hi All, We are using password manager pro in our organization to store passwords of our web applications. Our typical scenario : Scenario 1: Say for each app x we create a resource x and then add accounts with passwords to the resource. We then share those resources with the required resource groups ( namely A1, A2 etc.) Scenario 2 : Add new accounts to existing resource. Other Scenarios : Reset / Retrieve password for a account of a resource, delete resource and/or accounts. Is there a way to automate
PMP FIPS configuration
I have been tasked with setting up PMP with FIPS enabled. Everything has gone smoothy up to step 8 in the Fips guide, I have updated the java.security but when I try to run importCert.bat I get the following error. c:\ManageEngine\PMP\bin>importCert.bat sql.fqdn.cer keytool error: java.security.KeyStoreException: JKS not found java.security.KeyStoreException: JKS not found at java.security.KeyStore.getInstance(KeyStore.java:851) at sun.security.tools.keytool.Main.doCommands(Main.java:769)
Error running HASetup.bat
Hi I recently upgraded Password manager Pro to Build 9000 and is trying to configure HA, the upgrade went well but when trying to run HASetup.bat in command window on the primary I always get "PMP server is running. Stop the server and try again." the service is stopped and I have checked in Task manager and there is no process running from the PMP directory. does someone know what could cause this? BR Ingvar
Limitation on the number of character for a password
G'day folks I'm new to Password Manager Pro and currently trying to get a grip of setting up some resources and putting in some complicated passwords. I have come across a 14+ characters password in my list and given that it prompts you a warning of "Maximum allowed length is 14". My question is why are we being limited to 14 character? Is there a configuration that I can tweak to set this to a higher value? Some clarification, guidance or assistance on the matter is greatly appreciated. Regards,
Password Manager Pro V9000 RDP using Domain Account Issue
I'm currently running a trial/evaluation copy of v9000 to learn it. I've noticed where if I use RDP Using Domain Account under Remote Connection from the All My Passwords view, the connection doesn't work: I am not able to see the account associated with the Machine using RDP using Domain Account. I setup a WindowsDomain account and able to select that Resource under RDP using Domain Account. It opens in a new window and after about 3 seconds the window just closes.
PMP 9.0 User Account @ symbol replaced with @
After upgrading to PMP 9.0 (Build 9000) I have noticed those Resources with User Account's that contain an @ symbol are being replaced with @ when being copied to the clipboard. For example, if one of my Resources User accounts is a@b.com when copied to the clipboard the resulting text is a@b.com. Is there a hotfix to resolve this problem? Thanks!
How to query the database from windows command line ?
Our toast user addition process is when we add user to an existing AD group, user becomes a toast user and gets autheticated by the AD server when he/she needs to login. User deletion on the other hand is manual. It is a one way street for AD. Being the admin for a very large corporation, I am getting emails about newly departed employees daily, to review and if necessary delete them from Toast. Line count of the said list exceed 100 in some days. Although the number of users to be delete is too
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