SSH, Credential Details and OpManager
How does OpManager execute SSH commands? I see under "Add Credential" that OpManager has a "Login Prompt". None of our systems use a login prompt (SSH), or Linux in general, normally an ssh connection passes the username with the connection (ssh dingbatca@linux_server) When testing this, I found this in my logs, on my Linux server. "Did not receive identification string from 192.168.1.192" This states to me that OpManager is not passing a username with the ssh connection. What am I doing wrong?
Alert Message for event LOG
Alert is showing message like this ID=5145 Source=Microsoft-Windows- Security-Auditing Type=4 Message=A network share object was checked to see whether client can be granted desired access.Subject: Security ID: S-1-5-21-2425007541-2752481645-3698813382-2 Account Name: owais.ahmad Account Domain: CDOCS Logon ID: 0x98488006Network Information: Object Type: File Source Address: 10.10.10.205 Source Port: 53106Share Information: Share Name: \*C$ Share Path:
Problems with auto scanning devices
Hi support Team, I need to ask you an information about my customer configuration. The auto-scan does not seem to work correctly, for example: same devices are counting more than once and a 48-port switch with 60 interfaces ... How can I solve this issue? Thanks and Regards, Ryo
Can a new ticket be created from an OpManager alarm on demand rather than automatically?
Hi, my client wants to be able to select an alarm and then choose to log a ticket in ServiceDesk. Whilst I know I can integrate Opmanager and Servicedesk and provide a notification profile tolog tickets automatically is there a way to just log a ticket on demand from OpManager? Thanks
WAN Links by Utilization Report Without Weekends and Only 8am-5pm
I love the WAN Links by Utilization report! However I would like to have the time window be 8am - 5pm and have the ability to exclude the weekend so that the calculations only consider data captured 8am - 5pm Monday through Friday. This way if I choose "Last 30 days" the average bandwidth utilization would only include the average of all data points over the last 30 days that are collected during our normal operation. Can anyone tell me if this is possible somehow?
Best way to get value of performance monitor via REST api?
In OpManager 11 what is the best way to get the last polled value of a single performance monitor? I'm looking at using getAssociatedMonitors call and parsing out what I need, i.e. the time and value. Is there a better way to do this? I did look at getGraphData but it wasn't clear to me what the x values represented. They look to be timestamps, but I'm not sure what offset they are using (it doesn't appear to be the epoch).
Excluding days from availability report
Hi, We are looking to have an availability report but with custom time per day ( i did this) and custom days per week "excluded weekends days" (i am not able to do it). Is there a way to do that in opmanager? We need to generate an availability report in monthly bases excluding the weekends, also a yearly report, and we might also exclude public holidays. we are running build 9410. Thanks
Create 3D Rack
Hi, How I can create a 3D rack to add a widget? Can not find function Add Widget Regards Rubén
OpManager on Ipad and Iphone
Hi, I dowload the application on your web-site for Iphone and Ipad. I did all the information which is below on the web-site But I have that kind of warn for Ipad "Login Failed Internal Server Error while processing this request" For the Iphone “This operation is blocked in Central Center Server” I tried to loging in with worng user name or password and I saw warning about it. And I can use Password Manager on Iphone there is no problem for the server sertting, I guess. What I miss? Thank you
Custom script to count connected wireless users
Hi, we are monitoring an Aerohive 330 and want to create a script that counts the current users connected to the device. This vendor doesn´t have this SNMP variable in their devices, but there is an OID that could give the IP list of connected clients. So we need help to build a script that polls this OID with snmp, and "count" the IPs in the response so we can get an integer number and have a graphic with the user count connected during the day. IS this possible creating a script monitor? We are
VBS Script (template) not Polling Remote Computer Correcty
I created a script to poll a server's uptime in minutes using VBS and WMI. The problem seems to be the strComputer = "." command it ends up polling the Opmanager server's uptime. If I put the device variable or the specific server name it throws errors errors like: Microsoft VBScript runtime error: Permission denied: 'GetObject' (on a w2003 machine) , (null): 0x80041003 (on W2008 or w2000). The command line is: cscript //nologo ${FileName}.vbs ${DeviceName} ${UserName} ${Password} svchost.exe
How to copy Tabs configuration among users and among servers?
Hi, If i customize OpManager (11200) tabs configuration for a user, I'd like to be able to also copy that configuration to other ones. Furthermore, since i have many probes, I'd like to have a way to have the same configuration on all probes for the same user. How can I accomplish that? Thank you
Need Help loading comtech CDM570L MIB
Hello, i have been trying to load a comtech CDM570L MIB in the OPmanager using the MIB Browser, but i keep getting error messages saying Error parsing MIB:fw10874-3e-new.mibException while loading MIB:IMPORTS failed: Could not find the file : C:/MANAGE~1/OPMANA~1/./mibs/ComtechEFData however when i use another MIB browser, it works fine. please help me.
Opmanager 10 Hardware Monitoring
Hi I see this video http://www.manageengine.com/network-monitoring/help/userguide/hardware_health_monitor.html about Hardware Health an Hardware Reporting new features in opmanager 10, but i can't see anyway to add Disk Array Monitor. Only this options it's show in all servers.
Is there a way to create a business view inside a business view?
Is there a way to create a business view inside a business view? I have multiple locations like 40. I want to have only 5 main business views then inside that, a business view specific location and inside that all my cisco equipment per location.
Edit printer category
Hello, I would like to know how I can edit the printer category to add some monitors ? I create 4 monitors in "Canon Printer" template. I want to create the same monitors in "HP-Printer" template but I can't do this because the name of the monitor is already use. And if I add a new monitor in "HP-Printer", I don't see my custom monitor that I created for "Canon Printer". Help me please :) Regards, Delatte K.
Juniper ssg520m
why there is not ssg520m in deice Type ?
Oputils admin password reset
Hi, I downloaded a copy of oputils to test it, I changed the admin account password but it seems I forgot this password, is there a way to reset it. Since I have made the configuration and don't want to reconfigure it.
REST api getPerformanceMonitorDetails
Hi, Using OpManage 11 build 11200. I'm trying to use the REST api to get the value of a single performance monitor, but the getPerformanceMonitorDetails api doesn't appear to be available (it is documented in the OpManager REST API) as OpManager responds with "The specified URL in incorrect." Questions a) is this the correct API call to use to get the value of a single performance monitor, and b) if not, what should I use?
OpManager Insfractructure Snapshot
Hi, I create New Insfractructure View but now I can't delete any of them which are my creations. Secondly, when I take a look any of them there is a null page What can we do? Thank you
APC 7960 switched rack pdu
I am trying to monitor several AP7960. When I discover them, they are type APC AP7830. The only interface is 'lance'. I created a template and queried the device - which returned... .1.3.6.1.4.1.apc.products.system.masterSwitch.masterSwitchrPDU but if I rediscover the device - it returns to AP7830. I only want to monitor current, I have added .1.3.6.1.4.1.318.1.1.12.3.5.1.1.4 under system OID, and under Monitors (which is correct?) Even though I don't think it is needed, I tried OID for each a
SMS configure if Opmanager is install on Virtual Machine
We had install Windows 2008 R2 as per recommended by Manage Engine but we did on our VMware infrasture Now if we want to connect Mobile to send sms it is picking up. What would be best practice to use this Feature
Severity on REST response
Hi, I'm using the following to receive new alarms: http://<server>/api/xml/alarm/listAlarms?apiKey=<APIKEY>&fromTime=2014-04-16 11:52:41&toTime=2014-04-16 12:05:49 I'm expecting that the severity should be a numeric or string value but I receive an image link. This started happening after an upgrade from 9.2 to 11. How can this be? The response I get: <alarm displayName="<IP>" message="Memory Utilization is 98%, threshold value for this monitor is 97%" severity="<img src='/images/devices/status5.gif'> Clear"
TOPO: Cannot get object from Database, name is null
Hi, Im getting the following message almost every seconds. What is causing this? Does this give any clue where is the bottleneck? TOPO: Cannot get object from Database, name is null TOPO: Cannot get Ifc from Database, name is null TOPO: Cannot get object from Database, name is null MAP: Unable to process Property Update notification for 192.168.0.5. No ManagedMapObject found. TOPO: Cannot get object from Database, name is null MAP: Unable to process Property Update notification for 192.168.0.5. No
Strange printer status in printer map view
Hello, I've just install trial ver. Opmanager and and added the printer (hp laserjet 2015n)to the monitoring system. And i have strange status in the printer map view (above the printer) 2e 20 d0 a0 d0 90 d0 a1 d0 a5 2e. Could you please help with this ?
Export Visio
Hi, I want to ask a question about OpManager Export Visio. I can create a Business View and add device then I choose Export Visio. After that my questions are started. I have the visio.xml file. When I opened that, it connet to internet but I see just codes which is in the attachment. I want to have and see it as business view then print out. Is that possible. Thank you
Workflows - Restarting a service on high CPU usage
Here I am again, Well today I'm trying to create a workflow that restarts the Printer Spooler service when spoolsv.exe has a CPU usage over 80%. Any help on this? Thanks in advance, Niko
Buffer Cache Hit Ratio monitor not responding
Greetings, The Buffer Cache Hit Ratio simply doesn't respond. All the other monitors however, do work. Can anyone help me out? Thanks in advance, Niko
Custom report about alarms
Hello, How can i create a schedulable report (or a request) to see : - how many alarms have been cleared by wich technician by status (display : category, date, source, site name) - how many alarms have been acknowledged by wich technician by status (display : category, date, source, site name)
Configuring SMS alerts
Hi, is there a way to use web services to send SMS instead of using GSM Modem in OpManager? one example is to use the web services for sending SMS using OpManager Alerts by this site's service: http://www.magfa.com/Pages.asp?pgName=SMS thanks
Unable to load MIB
Hi, I am unable to load the attached MIB. The MIB browser said that there are some errors and it cannot parsing the MIB properly. This is a Datum M-500 Satellite Modem. The module was based on Linux. -rus
Event log question
Is there a limit to how event log rules can be monitored per domain controller? We're trying to monitor for event ID 529 and 644 on our DCs but don't see the emails coming through when the accounts get locked out. We are successfully using event rules for when accounts are disabled.
MS Win Server 2012 R2 Compatability with OpMan?
I am experiencing some issues with Server 2012 R2 in OpManager... to my knowledge I have the latest version - just updated this morning. I cannot find any posts on whether 2012 R2 is officially supported - It is NOT an option in the OS selection dropdown box. Is it just me, or is 2012 R2 not working yet? All my virtual 2012 R2 servers are being incorrectly detected as 2003 physical servers, and the program wont let me change it manually. Any thoughts or ideas? Thanks, Boris
Problems since upgrading to 11200
Hi, Last week I upgraded to v11200. Since then I don't seem to be getting as many alerts as I did previously. I would normally see around 30 alerts each morning but now I only have a few. Another problem is that for one server we have automation configured to restart a service when it fails, this no longer seems to happen. There seems to be large gaps in alerting for example if I look at my disk space, I don't seem to get any readings after 14:00 in the afternoon, until around 21:00. Regards, Edit:
OpManager 11.2 Bugs
1. Memory Use is out of control, I am getting 19 messages an hour that Java has ran out of memory, I have over 60 probes so I want to turn off the restart and notification, I also want it to go back to using just 1GB or RAM like it did before 11.2 instead of draining every last bit of RAM from a server 2. NMSOUT* is filling up my hard drives some days at 20 GB a day, today that crashed my Probe for my Primary Data Center and it no longer works because of a "licensing issue" 3. Frequent "OpManager
Increase SSL Security
I know OpManager and ServiceDeskPlus are not subject to Heartbleed. However I'm stuck rekeying everything since we used wildcard certificates. During this I'm looking to improve the SSL security of all of web based systems. Couple of questions: 1) How can i disable weak ciphers? 2) How can we add support for TLS 1.2 (Guessing this may be a limitation of outdated java) 3) How can we enable HTTP Strict Transport Security 4) How can i disable Client Side Renegotiation 5) How can I enable support for Secure
OpManager Service doesn't start automatically after the server restart
Hello, We are running a trial edition of OpManager. The OpManager Service doesn't start automatically after the server restart. Please help us in resolving the issue. Best Regards, V. Saravanan.
OpManager not hurt by Heartbleed
You do not have to worry about the Heartbleed security flaw when using OpManager. OpManager is not affected by heartbleed. OpManager uses a self-signed SSL certificate for HTTPS mode of accessibility, these SSL certificates were created using java keytool and not OpenSSL. We also recommend customers to use java keytool to implement their domain SSL certificate. We tested an OpManager installation just to confirm we are not affected. To verify your OpManager installation, use http://filippo.io/Heartbleed/
SNMP TRAPS
Hi We have a tool named ServerView and I would like to know if it is possible to integrate ServerView software with our monitoring software (OpManager), so that the ServerView send SNMP TRAPS for OpManager generate alarms exist. If exist this possibility, you would know inform what better way to do this integration? Regards,
OpManager Device Up-Down
Hi, I have false alarm for device up-down. I did that steps which is written on the forum. -------------------------------------------------- Solution 1: 1. Edit the file \\OpManager\\conf\\Ping.properties 2. Remove the "#" against "timeout=1" and Change the timeout value to 4. This setting will make OpManager to wait for 4 seconds, if the device did not respond. 3. If you wish to change the number of packets sent to check the availability of the device, remove the "#" against "count=" specify the
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