Some schedule reports blank after 11300 upgrade
Hello, I upgraded opmanager during September into build 11300 first day of each month I have several schedule reports for Windows services availability of 9 business views. This month... blank .xls files for each reports. Strange thing is that other schedule reports (performance reposts for CPU, Memory, server availability...) are correct. I tried to generate on demand reports for one server for windows service availability and I got the "No data available" pop up... But if I click on the service
Business View and multiple link
Hi, i try to connect 2 devices with multiple link, but it isn't possible. I try to use ctrl key but doesn't work. example : switch a with 8 interfaces, two of these connected to another switch. There is no way to do this ? thk so much
Stable version
A good a bug free 2014. When will there be a STABLE version from opmanger? Today i installed a fresh copie of opmanager with all the pluginin's. CMDB not working, oputils unstable etc. etc. When will the process of making a template work 100%. Jef
VMWare cluster monitoring
Hi there, Would you please confirm if the VMware monitoring supports managing the guests from vcenter, or each host needs to be added and discovered to OpManager. This is a cluster of hosts normally managed from vCenter. Running ESXi 5.1. I read the documentation found http://www.manageengine.com/network-monitoring/help/userguide/vmware_monitoring.html but I could not tell if we need a user on each host and discover individually, or we can use a user on vCenter and discover, that would pull all the
What Port Does the Server Receive SNMP Traps On?
Hello-- We just deployed a new Symantec anti-virus solution in our environment and it has the option of sending SNMP traps to a management server for things like outbreaks, etc. In the Symantec configuration it has a field for specifying the port number of the SNMP management server in addition to the IP address. This is the first "device" we've associated with OpManager so far that has asked to specify a port number, so I'm wondering which port number we should use? The default port number in Symantec
Integration OPManager with DeviceExpert on different server
I try to integrate OpManager with DeviceExpert on different server. I set server name, port (6060), protocol settings (https), import SSL certificate from DeviceExpert (de.cer) on local folder of opmanager and set authentication detail, but when i test connection this is the error : "Unable to fetch values from DeviceExpert, The server might not be running or the network traffic may be too high." How can i fix it ? thk
Unable to fetch values from ServiceDesk Plus running on http://IP
Hi, I am trying to integrate OpManager with ServiceDesk plus, but I am getting the errror message "Unable to fetch values from ServiceDesk Plus" all the time. I am using my account (as technician in ServiceDesk) under Authentication Details in OpManager (Add-On/Product Integration). What am I doing wrong?
Ream value not working correctly when trying to setup Free Disk Space in GB monitor
Since most of the monitors want a value to go below a certain level to rearm, monitoring for free disk space is the opposite. If free space gets low, that is bad. The value to rearm should be higher than the thresholds. But for some reason, I am unable to get it to allow me to put in a higher value than the thresholds. I am not given the to set the rearm using the condition to = or >=. I have tried Firefox, IE, and Chrome. None are permitting me to change that. I did see where I have a server being
CPU Utilization widget
Hello, I'm trying to configure CPU utilization monitoring for Juniper SRX 110. I've added device template and CPU utilization monitor. And on the Snapshot of the device I can see this information under Performance Monitors, but CPU Utilization widget on the Snapshot still shows "No Data Available" Is there any way to fix it? Thanks, Best regards, Roman
Op Manager Build In MIB Browser
Hi All , I having some issue with MIB Browser on Op Manager , after i uploaded the mib i will no able to browser the mib on Op Manager and will show below . Error parsing MIB:FORTINET-FORTIGATE-MIB.mib Exception while loading MIB:IMPORTS failed: Could not find the file : C:/MANAGE~1/OPMANA~1/./mibs/INET-ADDRESS-MIB Thanks ~~
Backup configfiles and/or full APM as plugin in OpManager
Hi the community, I installed for test purpose the APM plugins on a OpManager server v11300. I put in place some config backup and full backup for OpManager part. What I didn't find till now is : When I backup Opmanager (full or config file) does it backup also the APM plugin part ? do I have to create another JOB scheduled to backup APM my Config : OpManager v11300 running on PGSQL (embedded database) with APM installed as a Plugin....
Cant login in android app and iphone app with AD account
We cant login in android app and iphone app with AD account. Login with local "admin" account work correctly. We tried to tape login as DOMAIN\User User@domain and other... but it is not working. As a result of testing, it was found that the local login works if the password does not have special characters such as *, #, and so on, and if the special characters in the password are present, then an error message that the username or password is not correct. Try the password "admin" part correctly,
APM & OpManager best practice?
Hello, are there any recommendations for using OpManager with the APM plugin? I see a lot of overlapping features. Should Exchange and SQL be monitored in OpManager or in APM? Or both? Should APM be allowed to import data from OpManager in the Admin/Add-On setting? What are the implications? How much data will be duplicated? Will APM alerts show up in OpManager, or is APM a better choice for the main view? Thanks for any input.
Alert Mass Configuration
Hello-- We're on build #11300. I'm trying to refine which events generate an Alarm in a way that I can apply my custom configuration to multiple devices at once, and can't seem to find where I can do that. Q: As an example, if I want to permanently turn all SQL Alarms off for all of my SQL servers, how would I do that? Q: If I want to turn off any alarm from being generated permanently from all devices, how do I do that? Q: Also, how do I set a notification email to stop sending notifications after
How To Apply OpManager AMS
Hello, we recently renew our OpManager AMS, our vendor send us the new XML file but we dont know how to apply it. We have 11100 versión and we are trying to update to 11300 but AMS is required. BR
NCM Plug-in and OpManager Enterprise Install?
The install guide does not say, does the Network Change and Configuration Management plugin get installed on the central server or the probe? I have both running on the same box and the installer is prompting for a location to install.... The Netflow and switch-port mapper plugins both install into probe automatically without prompting.
Cisco Switch Serial Number
Hi, i try to discover a switch Cisco Catalyst WS-C3560-8PC-S, i use a device template "Cisco Catalyst 3750 Series" but on Hardware Details i don't find information, can you help me understand why ??? Model SW Version SW Image WS-C3560-8PC 12.2(53)SE2 C3560-IPSERVICESK9-M Thk
Custom Monitor ALLOT
Hi I have configured a custom monitor that test an ALLOT PIPE. I have tested the SNMP with the following command from the server: snmpwalk -v 3 -u MD5 -a MD5 -A MD5UserAuthPassword12 -l authNoPriv 172.24.133.75 .iso.3.6.1.4.1.2603.5.4.2.1.10.7.0.0.48 And so the answer is: iso.3.6.1.4.1.2603.5.4.2.1.10.7.0.0.48 = Counter64: 28061 That works fine. But when I test the monitor within the Opmanager probe I've got results that aren't good (usually 0 but others) The Opmanager is running on Linux. Thanks
EXtreme networks EAPS monitoring..
Hi! Has anybody had any success of monitoring Extreme NEtwork Switches EAPS in opmanager?
Can OpManager detect certain text in a log file and alert on it?
Can OpManager detect certain text in a log file and alert on it? Specifically, I have a Tomcat instance running on Linux, and occasionally it starts logging "out of memory" errors in a log file. Is there any way I can get OpManager to monitor the log file and alert when it sees the text "out of memory"?
Cannot clean some monitorings on a MSSQL server
Dear support, the story is : I monitor a MSSQL server with X MSSQL instances using the MSSQL plugin. 2 MSSQL instances have been removed from this server. So I deleted the monitoring of these 2 instances,... BUT the servers is still raising alarm of "MSSQL - XXXXX service is down", even if these two monitoring have been removed. I tried to use Remove DB entries tool and readd the device : Not OK,.. I tried to remove the windows services in Admin panel and readd it (as the monitoring is still used
.MIB FILES
Hi!! I have a question about .mib files. I entry in MIB Browser and load a file .mib about DataDomain (from EMC). I discover this DataDomain but this Hardware isn´t well categorized. I look in the list and i don´t find the type DataDomain. This happens with all others .mib files that i load. What do these files do?
Thresholds are saved to other monitor in the same template after saving
Hi, Few days ago i have installed from zero the 11300 on a new server - Windows 2012. I have created 11 new Custom monitors for Cisco equipment and added them to an existing (out of the box template): Cisco Catalyst 3750 Series. I have added 2 devices and all was running fine. I have used some of those monitors on another template also. After some time (1-2 hours) I discovered I have put a wrong threshold for one of the monitors into the template of 3750 switches. I have edit the template, correct
Need Advice on Unstable ME OpManager Service
Hello-- We are running OpManager build 11300 with a Central Administration and 4 Probes. *Each probe is on a dedicated VM server with ample allocated resources. The central admin, and 3 of the 4 probes run without problem, however, one probe "Probe 2" has a service problem every day. Basically, the web gui just spins, I remote into the server and try to stop the ManagedEngine OpManager Probe service, and eventually get an error that the service would not stop in a timely manner. I end up having the
Hyper-V orphaned VMs
Gents, Rediscovery works very strange. Ip address was changed on VM. Now I see two VMs with the same name. See the attached screenshot. 1 and 2 are the same. But I can't delete 1 or change its ip address. I can delete 2, but I suppose it will delete all my custom settings and monitors. 2 is the real running VM. Would be nice if you can merge VMs with the same name. Or administrators can delete any orphaned VMs. Thanks
Where can I read the description of the database structure opmanager.
Where can I read the description of the database structure opmanager. I need to extract information from the database opmanager. Thank you.
Removing windows service from monitoring
Is it possible to remove specific services from being monitored by the windows service monitor? Im using the 30 trial version 11. I'm getting alerts that that the windows search and sql browser services are down. Which they are but they aren't needed on our SQL Servers.
Alert on FTP file age
Hello, We are looking at using opmanager to replace our existing monitoring software but I need to be able to check the file age of a file on a FTP server and if the file is greater than 30 mins to create an alert. Has anybody created a custom script to do something like this? Thanks Greg
Exchange services with false alarms
Hi, today i made a upgrade to opmanager to the last avaliable version with hope that problems with ms exchange will be corrected but with no luck. Is possible help me with this issue. OS: windows 2003R2 64 enterprise sp2 Exchange: 2007rtm As is possible see, some services (information store, system atendant) is ok by opmanager but is only.
OpManager - Automation of routine tasks
I came across this OpManager review which says that automation features allow admins to automate routine tasks, including parts of the troubleshooting process. What other tasks can you automate with OpManager? Thanks!
Report Disk usage Report over a year from all Server
Hello I like to have a report all server disk usage over one year. how is the growing of datas? Thank you for your help Patrick
OpManager won't upgrade to 11300
Hello All, I use OpManager at work, and to ensure things go well I also have a lab environment using the free 10 device version. I am practicing migrating the instance from one server to another. My old instance is on build 11000 and the new is on 11300, I know they need to be the same to do the backup/restore process so I'm trying to upgrade the 11000 version to the newest build. I downloaded the patch from OpManager, killed the services, opened the upgrade manager, pointed it at the upgrade file
Business View Device Font Size
Is there any increase font size ( greater than 18 ) in the devices of Business View? I need a larger font for best viewing .. thanks
Unable to save/open pdf report from OPmanager
Hi All, I am trying generate report for some servers for memory utilization and tried to save in pdf format but it is not opening and giving Error: the document is damaged and cannot be repaired. Adobe Reader could not open because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). Please help me out on this issue
Two questions about OpManager...
I have two (hopefully) simple questions about using OpMananger: 1. I have created Hyper-V hosts in the Virtualization tab, but they don't show up there or in the Servers tab. Why can I not see these devices? 2. How do I add a network device? I go to the Network tab, but I don't see anywhere to add a new device. Thanks in advance.
Memory of process showing as KB instead of MB
In my process monitor, the memory usage of my Java Tomcat process is showing as KB instead of MB. How can I fix this? The OS is Oracle Linux 6.4. Using OpManager 10 build 11100. Thanks, Martin
Printer Messages as alert
I want the printer messages to be added to the OpManager and to have an alert when an issue occur, i.e tray is open, paper is empty. I used the OID 1.3.6.1.2.1.43.18.1.1.8 but still i need to configure alerts,
View History Process Monitor
Hi, In the new interface OpManager is not possible to view the history of the process monitor . It would be great to add is a function attached screenshot. Regards Ruben
How to monitor background processes (jobs) in SAP
Good day, I wonder if anyone of you has monitored jobs from SAP, to see if it has been canceled, held, throughout its course, this need for a plug-in or I can monitor as a log or via snmp? Thanks for your answers and help.
Oputils6->7 upgrade .. Support won't answer email
I do not understand why an upgrade file is not available for download like it is for every other product ?? We have to contact support? Great I did that .. twice, no response. Really glad I'm paying for support on this product ..
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