SNMP Problem ?
Hello, We are using OPMANAGER 6.0 Free version and we have installed it on a Windows XP machine. We are monitoring WINDOWS NT 4.0 servers. On several servers it works other doesn't work. We have 1 server that can't get any SNMP information at all but when we do a SNMP Query in de MIB browser it get's the information. But when we add for example the CPU Utilization Resource MOnitor it can't even connect to the SNMP Service. What is the problem ??? we have checked the server and rebooted it but it
custom monitor
Hi, I am trying to setup a custom monitor on a server. I added the OID for the parameter, but is not gathering the data. Is it required to add the actual MIB file or just the OID? JEM
Custom telnet monitor
Probably a basic question but .... it is possible to create a custom "telnet" based monitor? I want to test for a process on a Solaris box. I see where custom SNMP monitors can be created but nothing for telnet based monitors. Thanks in advance.
network map
Hi at all, I'm inserting my network'router in OpManager 6.0 and I'm having a problem with the view of their link: they are very tangled in!!! I'have to insert more than 80 routers and layer 3 switch! Is it possible to arrange a patch to fix this problem? Thanks :(
Windows Service false alarm
I set up serveral Windows Service Monitors to my Windows Servers to monitor some services. All are up and running, but OpManager show me that one or more services are not up (for example Eventlog and lanmanserver). But they really are up. For other Windows services on the same device the monitor works correct. When I use "Add monitor" and then "Click [here...] to discover services from device." the Windows Services Eventlog and lanmanserver are showing correct as started.
Trial to Free Version and Keep Database and Config Settings
My intention was to install the free version, but it appears I installed the trial version or free version with trial components like AD monitoring. Now, it seems the trial version has expired. How can I install the free version and keep the configuration and data I setup with the trial version?
WHICH POTLET PRODUCT THE OPMANGER IS USING?
hello: I wonder which portlet product the opmanager is using? and which MCV framework, structs or shale is used? Thanks a lot, shemy
False Alarms for Services.
I've been getting a lot of false alarms for services recently. I've set it up so that I don't get notified till a device misses three polls, but there is no such option available to set a number of missed polls for services. I think this would be very useful. I hate waking up at 2 a.m. only to discover that the service is fine and for some reason just didn't respond to a poll. David.
Defragmentation
Hi All, Just wondering, We are having problems with Opmanager where the drive requires a routine defragmentation of the drive containing the database. Is there a good defrag program that Opmanager users can recommend that can keep the drive in good working order, without the need to stop all services to run Windows own defrag. ? The main issue is that the Hard disk is getting "Hammered" and thus prevents the database from being updated and causes slow performance when browsing from a remote pc. On
Arcserve
Hello, just wondering what folders/directories including MySQL I need to backup using Arcserve. This will happen remotely. Do I need to stop any services etc? Adrian.
customer portel
Hi, Anyone has experience to customize the customer interface? I'm interested in the ability to change - logo, - tabs (e.g. redirect the help to my helpdesk instead of AdventNet), - view (e.g. home page default to a customized busyness view) - customized reports. Is MSP support above functions? Thanks, Min
DBase
Hi at all, I have a problem with OpManager 6.0 (Build number 6002). I deleted a router from discovered devices but now I can't rediscover it. I have the following message: "Devices already present in the system" but this is no true!!! Could you please help me to fix this problem? Thanks Paolo
Email server monitoring Feature
Hi We are currently testing OpManager before buying the Professional Version. Is there a feature in OpManager which allows you to send mails to email servers and check whether they are up or down. Regards, Aditya
adding wap device.
hi, i just want to add our wap device. i enabled the snmp in our device and make it available over the network but opmanager doesn't get the correct details of it. could you please help us on how to add the device and to fetch the details on it i.e. traffic details and etc. I hope for your help!!!!
OPMANAGER and SQL
I am using a version 6.0 of OPMANAGER (I hape a version 5.5 that has been upgraded to 6.0) and would like to know how to change from MySQL to MSSQL. I have a MSSQL 2000. Any tips would be very welcome as my database using MySQL is not working properly. It seems that my indexes are getting a litle bit lost after the database reaches the size of 2GB. Thanks, Elton Pimentel.
interfaces of the switch
Hi, I just confused of how the OpManager monitor the switch. our switch (3com Superstack) has only 24 ports/interface on it but in OpManager, it shows 30 + ports/interface. why it happen and how to solve it? Please help!
Chinese version online demo
Netflow and Opstor have provided chinese online-demo.It's very fine. I suggest OpManager can provide chinese online demo too. Chinese online demo is important for Chinese customer.
License still not applying
I have tried the fix, but license still doesn't seem to apply properly. This is a brand new (ie. downloaded today) OPUtils install. I have only installed the fix and my build is 3223, I am hoping that is correct. Any help would be greatly appreciated, I have already sent in the support files.
Asset detail not showing HD upgrade
Hi, I'm using Opmanager 6.0 One of my servers is showing 100% disk utilization. The reason for this is that we added extra HD capacity to the server but Opmanager doesn't reflect the change so actual disk usage exceeds HD capacity discovered at the very beginning. In OpManager version 5.6 the way to update asset details was through the java client on the server. On version 6.0 there is no java client, so how do I update asset detail? Wouldn't it be better to have this updated automatically when rediscover
Missing WMI Resource Monitor?
WMI is suspicicously absent? the first is a prior build-the second image is 6004 (notice the 2nd from the top how wmi dissappears
OpManager and LinuxMonitor
how to integrate Opmanager and LinuxManager... :(
How to monitor traffic?
Hello, We've had OpManager running for a week or so and now we have some baseline traffic graphs on our servers and switches. Today I went to setup some traffic notifications and I'm totally confused. - I would have liked to setup the monitors on the switch, but while you can view the traffic by port (at the bottom of the switch page) you can't seem to add an alarm/threshold. - If I choose "Interface Tx Traffic" under the traffic monitors of the switch it seems to show all the interfaces. If I setup
OpManager as a Linux service
Hey all. OpManager script keeps needing X Windows running in order to start, so I launch an X session and start it in the background. Closing my X session kills OpManager process. Any ideas? Thanks
move opmanager to a new server
I know it's possible-but the search can't seem to find any documentation on it. What folders do I need to copy to move opmanager to another computer? Opmanager is already installed on the second server.
Opmanager MSP issues
I will try to keep the list as short as possible. 1.) where is MSSQL backend database support? 2.) As you tell a probe to discover a network and it finds a router, it queries the routers interfaces for thier network and subnet mask to allow for this network to later be activated and autodiscovered. Where do I find this discovered NEW network to tell it to autodiscover. This is bad because when i goto Autodiscover that unmanaged hidden network, it tells me that it cannot add the network because it
CPU/Memory/Disk Dial on snapshot page
Hi, I'm using build 6002. The CPU/Memory/Disk Dial on snapshot page always show "Data not available". But when I use the "Edit" -> "Test Monitor" function to retrive the data manually. It's work every time. How to fix this problem? Tks. Sam.
Cisco switch 3750 and too many ports
Hi! Customer is using cisco 3750 switch and there are 3 times 28 ports visible in OpManager. Names are: GigabitEthernet1/0/28 GigabitEthernet2/0/28 GigabitEthernet3/0/28 The othe thing is, that there is no data about trafic on this devices. Any hints to make it work? Majkl
Cisco Catalyst 6509IOS
I have 4 identical 6509's in anycast, 3 of them show the 'interfaces' section when their in the router infrastructure view. The other one I have to move to switches to see all the ports? Any ideas?
Trap processor not working
Hi, I am evaluating OpManager (v 6003). I'm getting unsolicited traps from a custom agent. I want them to be show has an alarm so I used the Trap Processor. After that, I'm not getting unsolicited traps from the agent, but I'm not receiving alarm either . What wrong? Thanks for your support.
enhancement request - availability reports
Hi Is it possible for the following enhancement request to be considered... When clicking into a servers availability, you get a today, yesterday, last 7 days etc view of availability, which takes into account the services monitored on the server. What would be nice to have would be the following.. 1) Show all monitored services on the server (eg ports, nt services) in this screen with relevant breakdown of up/downtime. Right now it just shows that the server was down for X minutes, but doesnt tell
Added Windows Service Monitor not showing green light
Hi, I have added the OpManager services on my OpManager server to be monitored and the green rectangle is not showing on my server map. All my other servers show the rectangle. Any ideas? Adrian.
Polling time
Hi I am currently trying out the software. I want to check the status of all our servers. But I dont want them to be pinged together affecting network trafic. I know that you can change polling interval but I want polling interval to remain same. I want to carry out polling at different times for different servers. Exactly what I want is this: Polling interval: 5 mins. But each server polling to be conducted at different times. Is this possible in opmanager. Any help will be appreciated. Thanks,
SNMP Trap Processor
Hi, I have configured OpManager to monitor approximately 400 Aruba access points via snmp. The problem I am having is with the SNMP Trap Processor. By default the severity for the wlsxAccessPointIsUp trap is critical instead of clear. This is resulting in the alarm not getting cleared after an AP becomes available. If I manually change the severity status to clear for the wlsxAccessPointIsUp trap, OpManager stops receiving or maybe displaying this type of traps. Is there a way to fix this problem?
MIB Issue (URGENT)
I am currently testing OpManager, our company would like to use this mainly for SNMP management to start with, but we need to ensure it will accept our third party MIB file before we can purchase the professional version. I have loaded the MIB into OpManager, the file loads successfully, the traps can be seen in the MIB browser, however when I attempt to load traps from the MIB using the SNMP Trap Processors page, I get the following error message: No traps are defined in NICE-MIB-II.mib However,
Cisco Router not showing Null0 interface
Hello, I have 2 Cisco 3640's in HSRP. In Opmanager, on one of the Ciscos I can see Null0) as an interface, on the other, I cannot. I also receive the following alarm: AuthenticationFailure : .1.3.6.1.4.1.9.2.1.5.0: null on the router that OpManager does not see the Null0 interface. Any ideas? Adrian.
PDA and OpManager
Hi! We are implementing OpMagager for one of our customers and he wants to have some some data also available on PDA (640x480). What are possibilities? M
MIBS
Hi, Can I put the devices mibs in subfolders under the /OpManager/mibs folder. The reason I want to do so is to be able to identify in the future which mibs belongs to which device and be able to update them or simply remove them. Thank you Ramzi
how to use OpManager with system-wide tomcat and apache?
how to use OpManager with system-wide tomcat and apache?
server cpu / memory / disk utilization never change
Hello, We installed OpManager V6 and we're monitoring a switch and 1/2 dozen Linux boxes (all CentOS V4). On the dashboard for each server we see the graphics for CPU Utilizaiton, Memory Utilization and Disk Utilization. For the CPU and Memory the value for each server have been absolutely constant for 3 days now. We know (at least) that the CPU utilization will change during the day (when cron's run etc). Can we get some info on how to debug this? Thanks, Frank
Customizing Interface - Opmanager
Hi, 1. How do I go about customizing the interface - like replacing logos and other images etc... on the splash page and subsequent pages. 2. If I want to remove few tabs and Links (Like Support Tab, Help Link etc..) ... how do I go about customizing it? 3. If I want to add "Add Notes" capability for a Read-Only user, how do I go about doing it? Thanks.
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