Upgrade from Build 7100 to 7101 not possible
Hello, at the "About" dialog-windows on OpManager it shows "Build: 7100". I've downloaded the newly released service pack that updates OpManager to Build 7101 and follwed the installation instructions ( make Update of database, etc). The UpdateManager tells me then that i cannot install the Service-Pack, because it is not compatible with our OpManager Version !? any Ideas? Greetings Jenson
Monitor cisco IPsec connection
Hi, Can anyone point me in the right direction to monitor IPsec sessions on a cisco pix with opmanager? Regards JvJ
Disk I/O data collection
Hi I am using OpManager and have added the following monitors: IO Batch Writes IO Outstanding Reads IO Outstanding Writes IO Page Reads I have specified the threshold and rearm alerts and the monitors do show "normal" However when I click on the monitor to view a report it shows "no data available" How can I generate a report on the IO data? so i can work out the averages over a week? Thanks Joe
Server 2008 Compatible?
I'm rolling out some 2008 Servers and want to migrate OpManager 7.0 to one of those servers. Is OpManager 7.0 compatible with Windows Server 2008 Standard?
Move a Server Between Probes
I like to move a server from one probe to other probe without losing the server history can i do it if possible how that can be done..
Cisco 6500 Interface Description
Is there a way to make the interface description display the real interface description listed in the Cisco 6500 switch? Looks like it defaults to the interface index number and dome sort of description (or interface type) but the description displayed isn't the real interface description. I found the thread below which I believe is similar to mine but the thread didn't make a lot of sense... <Sorry, I can't post the link> Is there a way to get OpManager to display the REAL interface description?
I found that failed WMI.
Dear support-teams. I found that failed WMI at "click here to change". but, I successed snmp I want WMI. I want solution. Thank you in advance. Ko Young Suk Telemant Corp., Korea.
Need more custom links
Hi, On the snapshot-page it is possible to add custom links e.g. to open a browser with the IP-Adressof the device. However, I have some devices, that I have to open via telnet or a rdp-session for the servers or via VNC or something like that. Is it possible to open another program instead of opening a webbrowser? And if so, how? Greetings Juergen
create and save custom reports
Hi All, I would like to create a custom report and use that for all of our customers. When i click on custom report I can create such a report, but I can't save it. What i would like to achieve is that this custom report is made monthly for every customer automatically and mailed to this customer. I know it is possible to automatically generate a report and mail it to the customer, but not with a custom report. Can anyone help me ?
Maps Infra structure view not available
Hi all, We are experiencing a problem with Servers Infra Structure view under MAPS. The error message is: No Infra Structure View found with this name. We tried to recreate it, without success. No we have 2 records with the name "Servers", but both are not working. We installed SP1. Atached maps.conf file, maybe it helps you.
Email Messages Bytes/Sec and email size
Hello, I have OpManager 7 and I need to know the size of the emails sent by Exchange. I have found the Message Bytes/sec under Message Transfer Agent Monitor but it does not shows any data it is the same with the TCP/IP Receive Bytes/sec and TCP/IP Transmit Bytes/sec monitors. Am I doing something wrong or OpManager cannot provide that information? Regards, Manuel
At-a-Glance Report ByteSec In and OUT problem
Hello, In OPManager, the At-a-Glance Report, the two graphic report Byte/Sec In and Byte/Sec Out goes never far as 200K. If i see a small used interface, the graphic is automaticaly adjusted. But with normal used interface, i cant see the graph with my real traffic because of the 200K Byte/sec limitation of this graphic. Any idee to resolve this problem ?
OpManager Customer Monitor Mail
I am trying to monitor my postfix queue through opmanager have gotten as far as getting the mail queues to output in an snmp walk but I can't figure out which mib I have to use to get this into op manager or if I can just use the OID to import this data in. I am using op manager 6. I am trying to get this into op manager so it can monitor the queues. I am having trouble adding this as a custom monitor because I am unsure what MIB it needs to be mapped to. Any help would be greatly appriciated. mail:/etc/snmp
Trying to execute OpManager on MSSQL 2005 with non-sysadmin
Hello, I installed OpManager 7.0 Professional with MSSQL 2005 database backend, by means of "sa" user. Later, I checked the installation was fine, and then I tried to change database user, in file "database_params.conf". I created in SQL 2005 a new SQL login, called "opmanager", and made it db_owner of OpManagerDB database. Then, I restart the application and doesn't work well. Wrapper.log shows the line "Process : DBServer [ FAILED ]" and stderrXX.log shows the line "17:22:54:491 PM ##### PROBLEM
Remote Devices
Hi, I just started evaluating OpManager and can't seem to add a remote device (server). I can add local devices just fine. What's the trick? Fred
Cannot start StartOpmanagerClient.sh in LINUX
Hi! I restarted my LINUX server today. I encounter problem in starting the ./StartOpManagerClient.sh and receive the error below. Can someone advise? ******************************************* root@ABNMSSV1 : /abacus/AdventNet/ME/OpManager/bin # ./StartOpManagerClient.sh ******************** WARNING ****************** Environment variable DISPLAY is not set. This is required to show the client UI. *********************************************** Enter value for DISPLAY variable
Linux CPU Utilisation
Hi, Does OpManager only report the User CPU % by default on Linux machines? The OID I'm using is .1.3.6.1.4.1.2021.11.9.0. We recently had an issue were a server's init process stuck at 99% (according to top), causing the server to cease functioning on certain levels. Although the System CPU Utilisation was ~70%, OpManager only saw the User CPU Utilisation which was ~8% so didn't raise an alert. Can you please tell me how to get the system to also monitor System CPU %? Or would it be better practise
Customize dashboard design
Hello all, Currently there are only four different types of reports on Dashboard such as Availability Distributions. Availability Statistics. Average Avalibality Top-N Least Available, It would be better if we could add other custom reports on this dashboard, Going to reports tab and selecting individual report, generating report is bit tedious. Is there any posibility to display the various reports of reports tab on the dashboard? Also, Please try to make Opmanager more customizable. Thanks sNkr
APC UPS monitor stops collecting
I have had this problem from 7 to 7 sp1. Only some monitors fail. Fixed it last time by setting all to 5min rather than 15min. When I manually poll stats come straight back. Get this in log "09:47:46:561 TOPO: Removed childrenKeys from the object 10.0.3.3 since the object is not a Container object" but get it for other devices. (do repairdb all the time)
Guestions about Switces
Hi, have a few questions... I wanna buy some new switches but before i do that i just wanna know if OpManager supports "D-Link", "SMC", Netgear" Switches? soo long they support SNMP they are possible to monitor: -Traffic each ports -Status each ports and get the overview of the switch panel in the front with green and red lights for the status? I just ask since you only have Cisco, and 3Com names everywhere...
Opmanager 7100 - not collecting Memory and disk data
Helo to all, I�m having a problem on opmanager 7100, it is not collecting data for Memory and disk on all of my linux and windows servers. CPU works fine. For example on a windows server when testing memory it says that "The Monitor did not respond to the test request " Monitor Name Win-MemoryUtilization Protocol SNMP OID .1.3.6.1.2.1.25.5.1.1.2 For disk: Monitor Name DiskUtilization Protocol SNMP OID .1.3.6.1.2.1.25.2.3.1.6 SNMP is enabled, and CPU works fine, when on mib browser it could not find
Removing default Infrastructure views?
Is there a way in Op7 to remove some of the default infrastructure views? We aren't monitoring UPSes, Printers or desktops from Op7 so those views are just cluttering the front page.
Cannot clearn Alarms for SQL Cache Hit Ratio (build 7101)
I am unable to clear or delete alarms from my SQL server on the "Cache Hit Ratio". When I select the alarms and click delete or clear I just get a blank screen. I'd tried removing the alert, which keeps new alarms from being generated but I still can't clear out the old ones. This is on a fresh install, downloaded yesterday - build 7101.
Event Log Rules - Windows Server 2008
I need to add a new event log rule, that will look for an event on a windows 2008 server. however, in server2008 Event Viewer, MS has separated events from the traditional Application, Security, and System which still exists but they've added Custom Views\Server Roles\ and the event I want/need to alert on is under Server Roles.. How can I set this up? tia, Randy
Loading error CITRIX Netscaler 8.0 MIB (NS-MIB-smiv2.mib)
Hi, I've got the following error in MIB Browser Error parsing MIB:NS-MIB-smiv2.mib Exception while loading MIB:IMPORTS failed: Could not open file C:/PROGRA~1/ADVENT~1/ME/OPMANA~1/OPMANA~1/./mibs/IPV6-TC It's the original CITRIX Netscaler 8.0 MIB. Nele
Unable to monitor Unix Servers
Good day. I am unable to get the monitoring tools working on a Solaris 9 Unix Server. I have verified that the SNMP community string is named correctly. Also I am able to monitor Solaris 10 Unix Servers. They are on the same network, thus this is not a case of a switch/router blocking SNMP traffic I ran Mibbrowser and the information is provided below. snmpInPkts.0:355 snmpOutPkts.0:356 snmpInBadVersions.0:0 snmpInBadCommunityNames.0:4 snmpInBadCommunityUses.0:0 snmpInASNParseErrs.0:0 snmpInTooBigs.0:0
Duplicate Interfaces since upgrade to version 7
Since our upgrade to OpMan 7, we've seen a number of devices (servers and switches) that have duplicate interfaces. They show the same Index number and description, and sometimes one will show the Tx stats, and the other will show the Rx stats. Rediscovering the Interfaces does not remove the duplicates. If we manually remove the 2 duplicated interfaces, and rediscover, only one gets added back. We've customized the display names on the switches (some have hundreds of ports), so I'd rather not have
Monitoring directory
Can OpManager v7 monitor a directory on a network and determine if (one or more) files are placed in that directory. Two requirements 1. We have an application that writes errorfiles to a directory and we need to trigger an event as soon as a file is placed there. 2. Our second application writes files to a directory that are then emailed - however we need to monitor the number of files and trigger when the file count exceeds a threshold. Currently we monitor these two directories using a XP-CMD
Resource monitors are showing 0% while monitored using CLI
Hi, OpManager shows 0% utilization for the resource monitors like CPU/Memory/Disk utlization in the Unix IBM Servers. Monitors are added but the graphics show 0%. I have added more monitors and these show information Thanks I.-Delgado
How to Change the Trap Message
Hi All, I'm Using Opmanager Version 6, Can you please help me how to modify the trap recieved. On the ALERT: .1.3.6.1.4.1.9.9.368.1.15.10.0: Service Transition - Service:Web1 State:alive .1.3.6.1.4.1.9.9.368.4.7 Test Content Switch SW Version 08.10.1.06 with SNMPv1/v2c Agent Router 192.168.3.122 configuration changed I want to modify to make it more easily read like: Service Transition - Service:Web1 State:alive IFF-SLB1-24-121 192.168.3.122 configuration changed Thanks, Aries
How to create a report limited to business hours only?
I'm trying to reach support, but your email returns this message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. User Unknown : [sarun@zohocorp. com] And your phone number deposits me into a voicemail box after multiple tries. Can someone please correct this? My question for support is: I'm trying to create a report that shows me server availability for the last 6 months,
Add process monitor
Is possible add several device a process monitor by mean of "Quick Configuration Wizard" menu? This option will be available in next updates? Thanks, Jose.
Top 3 processes in memory threshold email are incorrect
Example: Title Attention - the-server-name Message Message: Memory Utilization is 98%, threshold value for this monitor is 95%: Top 3 Processes:-services.exe - 1%;System Idle Process - 0%;System - 0% Device: the-server-name Mem usage is 98%, but the the top 3 processes only total 1% Is this a bug? I've also seen this with cpu threshold emails.
Maps sorting lost when Refreshing
Hi ! Here's a little "bug" I want to submit. Doing Maps -> Switch -> Sort By -> Device type, I get what I want, however, when the browser auto-refreshes, the chosen sorting is not kept and return to default sorting, can it be fixed ? Thanks ! Rapha�l LEMIEUX
issues changing backend from mysql to ms sql
Hi, I am having problems changng opmanager 6 backend from mysql to ms sql. I am on windows and have installed MS SQL server locally. The error i get when trying to connect is shown in the screen shot. I have checked MS SQL and it seems to be running ok. Any help would be appreciated Regards JC
OpManager SP1 version is it 7100 or 7101?
Service Pack download site says that the latest version is 7101 updated on 5th May, but the actual download updates the product to 7100? Is the download link correct on the download site? I downloaded the file AdventNet_ManageEngine_OpManager_7_0_SP-3_0_0.ppm Please let me know. Regards Samad
how to get full list of devices in opmanager
Hi Support, Would you be able to write a quick sql select query that will produce a list containing: 1 Device Name & IP 2 Vendor 3 Category 4 Device Type I am re-installing OpManager from scratch due to speed issues in which we cannot resolve and need a base reference on the devices I need to add back in.
Problems witch link availability report
Hi, When I run In the section Reports->Routers-> the report "All Interfaces Availability Report", this reports shows columns that say "Device Name", "total down time" and "Up time percentaje", now in the column "Device Name" not shows the device name, only the name of the interface. In the same report but in the version 6.0 appear four columns "Device Name" "Name interface/port" "total down time" and "Up time percentaje". There was any way to modify the report in the version 7 to display the four
Monitoring NTLM URLs
I was under the impression that we were able to monitor URLs that use NTLM authentication. It does not appear to work at the moment and OpManager 7 (build 7010) reports that the host is unavailable (to which it is certainly not). The logs show the following: 12:56:00:189 ServerOut: http://myserver Host Unavailable Bug in authorization handling: server refused the given info 10 times 12:56:00:189 ServerOut: http://myserver Response for url http://myserver is Failed to read headers: java.net.ProtocolException:
Memory monitor and alarm repoting high utilization
We have the default memory utilization performance monitor set up to alarm at > 70% and rearm at 60%. The problem we have is that the alarm and memory monitor is constently reporting 95% or more memory usage. When I clear the alarm, and get a new alarm reporting 99% memory utilization, I log into the server and open task manager. Task manager is reporting: 1.5GB physical memory 541MB available pagefile usage is 665MB - the total size is 4096MB so its only using a small amount. Why is Opmanager reporting
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