ManageEngine Pitstop | Community and Support forums

• Reporting and Device Downtime

  I am trying to get a report with all the devices that are critical (aka down) and how long they have been down for. However, when I add downtime to device report the data is not showing accurate, but I can go view all the alarms for the device and I get

• Infrastructure Engineer

    Infrastructure Engineer                        Infrastructure Engineer's roles include being responsible for designing, building, implementing and maintaining the IT infrastructure using the latest technology.  https://www.fieldengineer.com/skills

• Build No 125638 - June 21, 2022

  Hi ALL! OpManager: Around 165 new device templates have now been added for proper classification of devices during Network Discovery. OpManager: Around 271 new SNMP performance monitors are now added. OpManager: A few default performance monitors are

• Connect with us at ManageEngine Australia User Conference!

                                                                                           We're thrilled to invite you to our User Conferences in Australia. We'll bring you multiple in-depth product presentations on all aspects of IT management, as well

• AES192 hash algorithm

  Hello I installed OP Manager to check the software, but there's no (AES192) on the Credential SNMP v3 for discover my device use AES 192 hash algorithm.? how can solve this?

• MIBs for Traps generated by OpManager

  Hello, we are utilizing OpManager's Trap Profile (notification) feature to inform another system about SNMP Traps received by OpManager. Those (notification) traps sent by OpManager all use the same OID -> 1.3.6.1.4.1.2162.100.5.1.2.1 However the receiver

• [Announcement] Free OpManager Training series starting from June 28, 2022

  Greetings from ManageEngine!   Our free, four-part webinar series will help you simplify network performance monitoring with ease.    Register to enroll in all four parts scheduled for June 28, and July 5, 12, & 19 in two different time zones (6am GMT

• OpManager Enterprise - Type of connection between Central and Probe

  Hello everybody, what type of connection is needed to allow the central to communicate with the probe? Is any internet connection sufficient or must the two private networks communicate with each other, for example via VPN or a layer 2 extension? Central>>>internet

• Data not available.

  Most of device packet loss Data not available. on opmanager. kindly help with this.

• Security Patching for log4j for OpManager

  Security Patching for log4j for OpManager As it says above - doesn't seem that there's official statements from ManageEngine yet. https://pitstop.manageengine.com/portal/en/community/topic/log4j-cve-2021-44228-query-manage-engine-service-desk-plus

• mobile login

   Hi, When I try to open the mobile login page (http://server_ip:80/mobileLogin.do) I get an error page: HTTP Status 400 - Invalid path /normal/HomeDetails was requested type Status report message Invalid path /normal/HomeDetails was requested description The request sent by the client was syntactically incorrect (Invalid path /normal/HomeDetails was requested). Apache Tomcat/6.0.16 Any ideas why this could be? This error comes with my PC and Nokia mobile. 

• Upgrade to the Latest version

  Dear Team, We are currently using OPManage version Build number 12.5.405 can we directly Upgrade to the latest version 12.5.612

• OpUtils - Stopping support for 32 bit installations

  Dear Users, Please be informed that 32 bit installations will no longer be available for ManageEngine OpUtils. Support will be stopped for all 32 bit installations by September 30,2022. We request all users with 32 bit builds to migrate to our 64 bit

• Opmanager Plus Updates Forcing DB Backup even when opting out in GUI.

  Long story short, like all of the servers in our domain, our opmanager server has a 2 hour desktop session limit imposed by our security team. All sessions are logged off after two hours. The issue we are facing is that when we perform opmanager updates,

• OpManager 12.5.604 - no "Authentication" and SAML sections under "General Settings"

  Hi, ManageEngine Community! Release notes for OpManager 12.5.604 (https://www.manageengine.com/network-monitoring/help/read-me.html?servicePacks) are stating that SAML 2.0 capabilities have been introduced, and that there should be the "Authentication"

• [Online training] IP address management and rogue device detection with OpUtils

  Hello there! OpUtils is back with another season of IP address and rogue device management free training. In this in-depth training, we will be exploring the how, what, and why of seamless IP address management, switch port mapping, and rogue device detection

• Manageengine service not starting

  What can cause manageengine to not start after restarting the service? does anyone have any idea?

• Supported Operating systems list for OpManager & OpUtils installation

  Dear Users, Please be informed that from July 31st onwards, OpManager & OpUtils application will not support these operating systems (and the older versions below it) for its installation.  Windows 7 Windows 8 Windows Server 2008 CentOS 6 RedHat 6 Mandriva

• [Free webinar] How to measure the ROI of IT operations

  Hello folks, We're happy to bring you our latest webinar on measuring the ROI of IT operations.  Date and time: June 2, 2022 2pm AEST | 10am GMT | 10am PST Why attend this webinar? IT is the cornerstone of an organization. IT helps keep business services

• VMware Snapshots

  Hi, Is there a way to alert on VMware snapshots. Specifically we would like an alert when a VM has snapshot older than 7 days? Regards, Nathan

• CheckSum mismatch was detected during the last scan.

  I planning to deploy the OpManager to my client. So newly install the OpManager version 12.5.631 on Windows 2022. After install and have not any configure, the OpManager daily prompt the alarm message. File Integrity : CheckSum mismatch was detected during

• Configlet execution order

  Is there a way to have the configlet sequentially to a list of devices?  My specific goal is to have a configlet to shut down a stack of switches in a particular order.  If the script hits the switch at the top of the stack before all of the others get

• Info from the DB

  Hello, Can we somehow retrieve (query) from the database, information on whether a URL is unmanaged. We had a situation where someone accidentally unmanaged the URL instead of the server, and we were not able to get the real URL availability. Also, can

• Batch Update [To Email Address] in [Notification Profiles]

  In OpManager, I have created multi Notification Profiles. recently, a new staff jion my company, and I need to add his email, in more than one Notification Profile in To Email Address field, how can I batch add email ?

• File Integrity : New files were found during the last scan.Please Click here to view Details

  Hello, Our OPManager is apparently working fine, but displays this message "File Integrity : New files were found during the last scan.Please Click here to view Details" If i follow the link it says "You are not authorized to view this page" The version

• Apache Log4j for OpUtils Product

  I have searched, but can only find information regarding OpManager. I run OpUtils, is this program vulnerable this Log4j bug?

• Configuring OpMan to alert which port starts a broadcast storm.

  Hello all, I'm a Net Admin at a company with 8x Juniper closet switches, and 27x Juniper compact switches that my team and I manage on a daily basis. We use OpMan in our environment for most of our networked infrastructure. Recently, we've been having

• Live discussion with IDC's Stephen. Learn how to get Digital transformation right.

  With so many enterprises competing in the digital transformation race, we surveyed over 350 CIOs and CTOs to understand the transformation journey of global organizations. We found that 54% of businesses are looking to spend the majority of their IT budget

• Add/Remove users from Central

  Hi, After update to 12.5.476 version we have a problem with user management only on Central. We cannot create/change/delete users, as in the previous version, with a domain users account (Administrator role). We can only achieve this with a dedicated

• SNMPv3 (Traps) + Palo Alto Firewall

  Hello, I'm trying so utilize OpManagers 'Forward Trap' function with SNMPv3. Trap Forwading works fine when using SNMPv2, but when trying to achieve the same using SNMPv3 I run into problems: PA-820 is set up accordingly and I can see incoming SNMP traps

• Dell hardware monitoring via idrac....

  Is there anyone monitoring their Dell HW through idrac and and a device template ? Who has a more sophisticate device template ?in mine only few monitors are available s we developed a custom one but it is still not very detailed.. Thanks

• Cisco switch C1000-8P-2G-L Template

  Hi ALL! I have Cisco switch C1000-8P-2G-L. Switch and i need to monitoring it... Who can share Device Template for this device ?? Thanks

• Cisco C921 4P device template

  Dear all can you provide us the cisco C921 4P router device template? Opmanager is wrongly discovering the named device and categorising it as a wireless controler, I've searched your template library but didn't find anything, not even anything for C900

• Agent Installations

  I'm currently in the process of rolling out OpManager, Desktop Central as well as other ManageEngine products. If I currently have a Desktop Central agent deployed on a server do I also need to install the agent for OpManager as well or are they one in

• Thunderbird to Outlook

  Mozilla Thunderbird is a freeware email client used by users across the globe. But it comes with two types of file saving options: MBOX and Maildir. In this case, moving the data from Thunderbird to another email client like MS Outlook becomes a necessary

• Firewall realtime traffic is not visible sometimes

  Firewall real-time traffic is not shown in the dashboard sometimes and even rediscovering that particular firewall doesn't fix the issue. And we need to restart the OPmanager service, which then fixes the issue. But it is not quite practical to do this

• IPMI monitoring for Lenovo and Cisco servers

  i would like to be able to monitor IPMI for Lenovo and Cisco servers. could this functionality be added.

• [Announcement] Free OpManager Training series starting from April 5, 2022

  Greetings from ManageEngine!   Our free, four-part webinar series will help you optimize network performance and resolve emerging network faults seamlessly.   Register to enroll in all four parts. Sessions are scheduled for April 5, 12, 19, and 26 in

• File Replication Services for Server 2012r2 false alarms

  I am having issues trying to locate a way to override the two below mentioned alarms. Basically these are services that i do not need to watch for this particular server build out and would like to just remove the monitoring of the services.        I

• [Webinar] OpManager MSP launches NCM add-ons for enhanced client network and compliance management.

  OpManager MSP has extended its Network configuration and management capabilities with the NCM add-on. With this feature, you can tackle clients' network configuration and compliance management woes with ease. Join the free webinar on 7th April and learn

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• [Webinar invite] How to avoid IP address conflicts in your network

  Hello there!   Tired of troubleshooting end-user complaints about IP address conflicts? Often, you and your team are only alerted about this issue when an end user reports it or when it cascades into a major network issue. Here's how you can avoid this

• [Free e-book] 5 best practices for optimizing IP address management

  Hey, IT pros!   It's time to take a break from your hectic day.   Grab a cup of coffee and a free copy of this e-book on 5 best practices for optimizing IP address management.   Fretting over manual IP management tasks and data inconsistencies? Learn

• [Announcement] Free OpManager Training series starting from September 13, 2022

  OpManager Free Training Season 4 Greetings from ManageEngine!   Our free, four-part webinar series will help you determine the root cause of your network issues quickly and reduce MTTR. Register to enroll in all four parts. Sessions are scheduled for

• [Free training] Save your organization from the hassles of IP address management

  ManageEngine OpUtils is back with another season of one-day free training to help you tackle your network resource management challenges. Join our next session as we discuss how OpUtils helps you save your organization from the hassles of IP address management.

• [Announcement] Free OpManager Training series starting from June 28, 2022

  Greetings from ManageEngine!   Our free, four-part webinar series will help you simplify network performance monitoring with ease.    Register to enroll in all four parts scheduled for June 28, and July 5, 12, & 19 in two different time zones (6am GMT

• Most Discussed Topics

• Advance Report: Unable to export/download through operator user

  Hi Team, We have been created few customized reports through advance report option and given access to few operator users. The operator users can able view the reports but unable to export/download the reports. Please assist. Thanks Mostafiz

• Delete multiple service down alarms because service is being uninstalled everywhere?

  Is there somewhere I can delete the monitoring of certain services in bulk, without removing the monitor entirely for that service (in Settings-Monitors-Windows Services)? We're uninstalling a product in phases that has several services attached to it.

• SNMP polling for ifdiscardout AND ifdescription

  Hi - we're trying to pull off ifoutdiscards to track by interface. This is straightforward enough using a monitor, but only gives us the ifindex. How could we get OpManager to present ifoutdiscards along with the relevant interface name? Thank you.

• How to Find 100% Business Class Flights When Aeroplan Booking?

  Hi I am looking to do a flight to Thailand in 2023 from Calgary and I am hoping to use all my areoplan points and fly business class but when I do some test searches in 2022 (can't do searches in 2023 yet) I see tons of flights where you might be only