Scipt error when deleting alarms
Do they know that when you have your page size set to display 125 alarms and you try to delete them all, that the page comes up with a script error. However, when you set the page size back to 100, it work fine.
Scipt error when deleting alarms
Do they know that when you have your page size set to display 125 alarms and you try to delete them all, that the page comes up with a script error. However, when you set the page size back to 100, it work fine.
Opmanager java client not install
few time i try to uninstall and reinstall back the Opmanager but still cannot see the java client, how to install java client
Devices Not Showing Up In Map
I have several business views that contain objects in OpManger. Some of the maps properly display the sub-object (routers switches), but some say '15 items' but appear to contain nothing; i.e. no router icons are present. I am running build 5604.
Network Speed
I have about 25 machines running Redhat 9 and they are all showing the network connection at 10 Mbps. I am positive they are 1Gbps or 100Mbps at the least. Is there something in the snmp.conf file I need to change to have them start showing the correct connecton speed in Opmanager?
How to create groups in OpManager
Dear Support. I want to create a group for several server so i can get a report based on that group. Is this possible on the current version. Thanks
Monitoring APC UPS and Alerting
Hello, Purchased OPMANAGER under the asumption that the software will monitor our APC UPS devices at remote sites and alert us via text message or email when a UPS loses AC power and switches over to battery power. I am able to get my UPD setup and they are being monitored, but they do not report when AC power is lost and batteries kick in.. How can I get this to work correctly. Thanks, Jhottle
How to send mails from opmanager with high priority?
Hi, is it possible to send notification mails from opmanager with high priority? the high-priority-flag would be used to exucute a special action on a blackberry handheld. thanks, martin
Monitoring Secure Devices
Hi Have a number of servers that are located in a secure LAN and want to be able to monitor the avaliable services (FTP,HTTP,SMTP etc). The monitoring server is not able to ping these servers as this is blocked by the firewall. When I try to add these devices to OpManager I get "Device not Found". Is there a way around this? Thanks Jim
OPmanager not responding
I have recently upgraded to Opmanager 5.6 and after having a problem with the JVM enviornment variable I am now expierencing random opmanager crashes that only a reboot can fix. Seems like it is a problem opening the socket to the service. Anyone else having this problem? Doug
Business View Link name change not working.
I'm trying to create a global business view to project on the wall for our NOC. I pretty much have what I need, except that I'd like to be able to rename the links in between the shortcuts on the business view. I right-click on the link>properties> and then change the name, this is all fine and good. But out of the 7 links, whenever I change it for one ie. Limerick_Dublin change to Limerick. It only changes one of the link names, the same one each time no matter which link I try to rename. Thanks,
Alerts for UPS switching to Battery Power
Hello, Purchased OPMANAGER under the asumption that the software will monitor our APC UPS devices at remote sites and alert us via text message or email when a UPS loses AC power and switches over to battery power. I am able to get my UPD setup and they are being monitored, but they do not report when AC power is lost and batteries kick in.. How can I get this to work correctly. Thanks, Jhottle
Problem adding Traffic Monitor
I get the error message "Graph already exists." when I try to ad the "Interface Tx Traffic" monitor though the traffic monitor is not in the list. bye Marcel
Unable toapply a Threhold to Custom Monitor
Hi, I am trying to apply a Threshold limit to a Custom Monitos/MIB that i uploaded. The data collection from the MIB work fine But i am unable to apply a thresholdto it so i then can trigger an e-mail. It lets me go in and adjust the Threshold values and i can apply these. but when i go back into the Custom Monitor the Threshold i not enabled and is uUnTicked. When i do the same procedure on a montior of say Device Responce time then the threshold is ok Any Ideas
Fault is not working and exception in nmserr
Hi, I'm running the Free edition of OpManager 5.6. 1. The Network Events/All Alarms are not showing any events/alarms. 2. Got the below exception in nmerr.txt 16:09:44:690 ALERT: AlertObject not present in database in LockAndGetTheObject 217.2.109.95_OpManager 16:09:52:221 POLL: Problem in writing the Poll Object configuration data in to the db at: com.adventnet.nms.store.NmsStorageException: Invalid argument value, message from server: "Duplicate entry 'CPUUtilization' for key 1" at com.adventnet.management.transaction.ConnectionPool.executeUpdate(ConnectionPool.java:1791)
How to monitor comcast modem
Does anyone know how to monitor a comcast Internet connection using the Motorolla cable modem? Thanks,
Exchange Service Monitor
I have an SBS 2003 box which is being looked after by OpManager but I keep getting an alarm to tell me that the Exchange Service is down. It's working perfectly fine (well to my knowledge anyway). Why may I be getting this alarm?
MIB Loading
I just recieved a .zip file with over 60+ MIB .txt files from my IP/SAN vendor (Left Hand Networks). I spent almost 2 hours loading in each individual .txt file using the MIB browser (which I might add is unbelievably frustrating since I can't seem to find a way to mass load in these mibs - AND - you have to load them in in the right order). I have multiple questions: 1. Is there an easier way to load in the MIBS. 2. Why did they all become 'unloaded' when we restarted OPManager? 3. How do I know
Extracting data
Is there away to extract the data stored by opmanager (i.e. the values of bandwidth utilization etc) for processing by other tools for example excel or MATLAB Thanks juntappu
Monitoring device that has no IP
Please i will need to monitor some devices in my network , though they are not IP based. How do i do this? Example of this is satellite modems . Is it possible to do this? If yes How?. Thanks. Fox
URL Business View - Unable to customize, no option to SAVE
Wanted to sort my ever-growing number of URL monitors. The URL business view does not offer the option to SAVE.
Evaluation
I am considering the purchase of several of your packages for monitoring and reporting network and system health. I am impressed with the information available and utility of the programs. However, I am finding that the programs are not reliable and the responses from technical support seem inappropriate. Recent Issues: Opsmanager resource managers do not report memory, cpu or disk utilization in the graphs provided. "Data not available" is all that is displayed. Yes, it has the correct community
Csutom monitors
I am trying to monitor statistics for from CISCO CE560 ( caching engines ) and Nortel Load balancing switches. I tried adding the MIB but encountered an error. Does the MIB need to be in a specific format or can the mib downloaded from the CISCO site work without any modification. The mib is CISCO-CONTENT-ENGINE.MIB. With custom monitors I am able to monitor counters like totalhttprequests. However this is an ever increasing value and is not a five minute average. Can custom monitors subtract the
Desktop Alarms
I have what I think is a daft question but I'm unsure of how to do it. I have generic alarms installed but I'd like to alter ones for desktops. My office is not open 24 hours and most people switch their desktops off at night. I'd like to stop monitoring desktops between say 18:00 and 07:00 so that I don't come in to a large amount of alarms as they are automatically generating ServiceDesk incidents thus causing me work which I don't need to do (as well as putting my stats out somewhat). Thanx
Trying to monitor Cisco PIX 501's and get mixed results
I have several remote locations using 501 firewalls. Some of them give me this error when OpManager trys to scan them: Trouble Oct 13,2005 11:21:15 AM AuthenticationFailure : null Please help me to fix. These were working for a while. I had to delete the network they were part of in OpManager and readd it. Since then, they won't show stats. John
Active Directory Account Lockout
Hi Support, I have a customer who are evaluating the product and they currently having a problem of Active Directory account lockout. This doesnt happen to specific ID. The issues is resolved when the stop the OpManager Services and when they restart the OpManager Services another set of users account will get locked. Please advice me on the above. thankx
Cisco 2948G graphic
Hello, Need help with Cisco 2948G switch. the graphic that comes with OpManager shows the ports, but they are not reflecting the correct number. Ports atcive are not reflective of the correct port number. This is the switchs description: Cisco Systems, Inc. WS-C2948G-GE-TX Cisco Catalyst Operating System Software, Version 8.2(1)GLX Copyright (c) 1995-2003 by Cisco Systems, Inc. Anyone have any ideas, I selected 2948G swirch.
Error Parsing to load Nokia MIB
Hi, I got this message: "Error parsing MIB:NOKIA-IPSO-SYSTEM-MIB" I tried to modify the file without success, If somebody can help me. Thanks all for your help. PS: I need this MIB to monitor a few firewalls type IP330
Where to set Business View
Where / How to set Business View on Demo OpManager Software? Please assist me.. Fanky
Report export function to Excel or import data from Excel
I try to get a report in excel or word about the server I monitor. Is it possible to get the data from the database direct into excel? Is it possible to query the data from a application? Would it be possible to have a export function to excel? Regards Frank
sms alerts sporadic
We are having an issue with the sms alerts only working occasionally. There seems to be no pattern. We currently have identical alerts to be sent via both email and sms...
Compaq MIBs aren't importing properly
I keep getting this error when trying to load mibs to find out when a harddrive in a raid configuration fails. IMPORTS failed: Could not open file C:/Program Files/AdventNet/ME/OpManager/./mibs/CPQHOST-MIB I'm attaching the mibs I was trying to import. I'm particularly interested in cpqida.mib as this is the mib that has the monitor I'm looking for.
Time out error
While using OpManager the admin user id keeps timing out and sending the screen back to the log on prompt? This is smoetimes happening while I'm working in the screens, other times when I go back to the screen from somewhere else? Thanks
Opmanager port still in use after a scheduled restart
I scheduled restart of my server where opmanager is installed every sunday. The monday, Opmanager doesn't start because the web port is still in use, it seems like when i restart my server, the port being used by opmanager is being locked. To solve this problem, each monday, i have to change the port so i can run opmanager any idea please ???
Custom Graphs
Hello: Is there any documentation for different properties used in Custom Graph that we can use? There as so many different properties like type, timeavg, $delta_time etc in custom graph that is being used in OpManager_GraphInfo.xml. Also, in type parameter there are like node, multiplenode, Interface, etc categories and many times we are not sure what to use when?? Only information we get is from forum posts. We use custom graph a lot and would be really helpful if there is documented info on this,
Can you backup opmanager while running?
Under the documentation, it states You can schedule backup at required interval using a cron job. Does this mean that I can just schedule backupdb.bat /sh to run every night and it will do a full backup?? Thanks, Mark
Can Opmanager store it's data in a relational DB?
Can you configure Opmanager to store it's data in a SQL compliant database. MSSQL, MySQL, Oracle, Ect.
opmanager hung on windows 2003
Hi, I got a problem of running opmanager 5.6 free edition on windows 2003 server... the process was failed to start after installation, disappeared half way without any error message. I found one thread in this forum to say that I need to run a script to clear database entries, I did that, but still no use. In fact, I am just using the free edition, there is no auto discovery involved. Can anybody please tell me what else could go wrong? Thanks! Jiang
Error exporting to PDF
When I export from any of the availability reports to PDF, I get the header text but no graphs in the generated file. It works properly in other reports. I just recognized that these are the only reports where you are using pictures for the gauge bars. Could you resolve this please?
Exchange Service showing as down
Hi All, I have OpManager (build 5503) monitoring 2 of my exchange 5.5 servers, one of them is always showing that the exchange service is offline. Any suggestions?
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