OPManager 7 Change Computer
Ok, im trying to move opmanager from a lab computer to a real server and im not able to do it, here's what im doin: labpc: run the backupdb.bat script Result: the backup runs just fine. serverpc: install opmanager apply the patch to version 7004 (same as labpc) apply licence run restoredb.bat script result: NOTHING!! Is there somekind of step that im missing?
create monitor "Free Disk Space in MB" only for on
Hi, I'd like add a monitor "Free Disk Space in MB" to a template but only for volume c:\ . Currently when I add this monitor, it is create for each volume. It's possible to create only for volume c:\ ? Thank you
OpManager MSP -Questions
Hi, At the moment we use Kaseya for our MSP solutions, which involve an agent on every pc/server/laptop, which was great for helping mobile workers. My question is how can this be done with opmanger? Also with Kaseya we were able to give a link for remote support using vnc on an ad hock basis. How can I do this with opmanager? Ticketing- When a user try�s and submit a support request using http://xxxxxxxxx:8080/scp/SolutionsHome.sd, they click submit and then they get redirected to the login screen
Multiple Links In Business Vies
Hi, I have some devices (i.e Firewalls) that use several unbound ethernet connections into our core switch. When I try to add these into the OP Manager business view I get the alert "these devices are already linked" How can I monitor each connection link? If this is not available will an enhancement be released? Regards Mark Brosnan
IBM AS400 (iSeries)
How can I configure an AS400 System in OPM7. I've seen there is a template for AS400. but I dont know how to configure it that OPM7 can get some infromations from the AS/400 (iSeries) System. Thanks for your help. Mike
2 of 6 Domain Controller monitors not working.
Hi, I have 6 DomainControllers which all are part of the same Domain and as far as I can tell, they are all setup in the same way. However, the AD monitor on 2 of the servers won't work, They show N/A on most of the data. The servers that work also have problems viewing some data like: PDC Emulator NA Infrastructure Master NA RID Master NA Domain Naming Master NA Schema Master NA I have attached 2 screenshots of one DC that almost works (sec-dc) and one that does not work at all. (pri-dc) I should
Cisco Temperature Performance Monitors
I have multiple 6500 Cisco switches. I added the Temperature monitor in the Admin -> Device Templates. Once the monitor was added, all the temperature monitors specific to the switch was added. How do I modify each individual Threshold temperature, such as VTT 1 outlet, EARL Outlet, asic-1, etc., so that it is reflected in all the switches of the same type?
OpManger 6 Security Features
Good-day all -- We need to certify OpManager security features and since the version 7 upgrade is not yet available we need to do this for 6. Could you please provide a list of OpManager 6 security features? Thanks.
change snmp port
Hello how change i change the listen port 162 to 163 for example is there an option where i can change this
I can't typing in russian
I can't typing in russian inside opmanager 7 and netflow 6. Please help me.
Vendor
Hi. I've just started adding devices, and I've got a question about the "Vendor" field. I've got HP Proliant servers running on Windows 2003. Suggestions on what to put in the vendor field, Microsoft or HP? Icemainn
Business View in a Business View
Is it possible to display a business view inside a business view? For example we have business views based on our office locations. We want to have 1 large map of the US that links to the other business views. That way from the top level we can see if there are any devices down at any of our locations. Thanks, e-
All Servers Disk Report Problem.
Since early in version 6 there has been an issue with the All Servers Disk Report. It shows all the drives but does not show them in any particular order when the report is emailed. This makes it extremely difficult to read the report. I was told this problem would be fixed in a hotfix for v. 6 but it hasn't, nor has it been corrected with the release of 7. Wanted to make you aware of it again. David.
Firewall reports
Hi, I'd like to be able to do some reports based on devices in the firewall category. Specifically, I'd like Top-N reports on Interface TX/RX, active connections, device response time, and availability. Can I get these by messing with the ReportsIndex.xml file? many thanks, alec
Opmanager Upgrade 6.0 to 7.0
Hi We are using OpManager 6.0 Build 6011. Can I install version 7.0 over it and hope for a smooth upgrade? Thanks Iyer
Upgrade from MSP 6003 to ... ???
1) Where I can find an upgrade pack MSP 6004 for download ? I found only MSP 6016. 2) May I directly upgrade MSP 6003 to 6016 ??? Or I need to upgrade step -by-step (every update pack from oldest to newest version)? Thank You.
How to test tcp port when ping not allowed ?
Hello, I'm testing opmanager now. My problem : The ping ( icmp protocol) is not allowed on my network due to firewall restrictions. So OpManager detects all my servers down ! How to force opmanager to test only on tcp port for services which has been detected on the discovery ? ( SMTP, POP....) Thanks for answers. Christophe Dumonet, from France.
Monitoring XENSource
Hello, does someone has any experience with monitoring XENsource. regards Sjoerd
URL monitor - alert only if available
We have a web content filter that I'd like to ensure is blocking inappropriate websites, so I'd like to configure a URL monitor to only alert if a given URL is available. Is there any way to achieve this? thanks! Also - the OpManager Knowledge Base found at http://support.opmanager.com/sd/SolutionsHome.sd is broken and has been for over a week. Attempting to do a search returns: HTTP Status 404 - /sd/showTopicDetails.do --------------------------------------------------------------------------------
Create a Trap for the Unknown
Is it possible to create a generic trap which basically will allow OpManager to send alerts for traps which may not be specifically known by it? I'm running into the issue where if OpManager doesn't specifically have the trap in the "SNMP Trap Processors" section, it won't even acknowledge it when it fires. I was wondering if there was a way to create a 'unknown' trap which could go at the end of the trap.parsers file so all unknown traps would trigger. Thanks!
Exchange Mailbox Store N/A
Hi, we are useing OPmanager V 7. We have split our database for Exchange into 4 parts. How can we monitor the size of the database?
Missed Polls
Every now and then we get a device that misses a poll, but the device does not actually go down. How can we configure OpManager to not register the device as being down unless it misses consecutive polls?
VMware
Has anyone successfully created device templates for ESX? I am trying to import MIBs from ESX but I keep getting errors. The latest: Error parsing MIB:VMWARE-VMINFO-MIB Exception while loading MIB:Could not parse the file C:/PROGRA~1/ADVENT~1/ME/OPMANA~1/./mibs/VMWARE-VMINFO-MIB Encountered "\u00ff" at line 1, column 1. Was expecting a ModuleName and that should be in upper case or atleast in proper case Some MIBs I can import but even then the data does not come back as expected. This is my first
opmanager 7 upgrade
When do you guys expect the upgrade from 6 -->7 to be out?
Add Business View Name to Notification Message
Im using Op Manager 7 build 7004, and i have more than 100 business views (100 diferent locations). My problem is that all the names of my devices are the same, they are just in different locations, and when i get a notification about an alarm, i have no clue where it happened. Eg.: all my routers are called "cisco router", but one is in Business View A (location A) and another on Business View B (location B). If one router generates a notification, i get the following info: "Cisco Router is Offline"
Problem when running a Discovery on a subnet Version 7
Hi all, when I run the discovery for a complate subnet range, Opmanager just does nothing for hours, however when I do it for address range less then 20 it working fine. Is that a limitation of the demo version ?, I have not seen it documented anywhere.
Using v6 license with v7
Hi, I'd like to rebuild my OpManager 6 installtion from scratch with v7, but v7 won't swallow my v6 licence - it says "License Failed: ERROR CODE : 500". Is it possible to do this? Or do I have to wait for the v6->v7 migration pack? many thanks, alec
Flaky Cisco Interface monitors
I have setup SNMP v2 monitors on a dozen or so Cisco routers. On two of these routers I cannot seem to get reliable traffic reports on multiple interfaces. I have a Cisco 7206 an 7140 (both classified as Cisco 7000 series devices) with a half dozen or so active interfaces on each. On both 2 or 3 of the interfaces seem to work fine. However several others will show "NA" in the snapshot page. I have deleted an re-added these a couple times and it seems to be semi-random which interfaces have trouble.
Server stuck in Critical status
I have a Windows 2003 domain controller device that had a critical alarm. I opened the alarm from the Snapshot page for the server, cleared it, and closed out. Now the server still shows a critical status but the "Recent Alarms" section of the snapshot page it just has the red circle-X icon, with no text or hyperlink to go to an alarm. Choosing "Show Alarms" does not show any alarms for the server and choosing "Update Status" does not fix this. Does anyone know how I can get this server out of it's
Internet is down but OPManager doesn't recognise this.
We have a site that is currently experiencing internet problems. It appears as though the ADSL connection has gone down. Thankfully our frame relay link allows me to continue monitoring the PIX however OPManager is not showing any faults. The PIX is monitored and the external IP address is recognised in the interface however because the PIX doesn't see the interface as being down then OPManager is not showing any problems. I can't find anyway to monitor for when the external IP is not reachable thus
Demo Problems
Made a post yesterday as guest and it still has not been posted! So I registered to try and get this resolved. I am testing your software and I fiond it to be rather buggy! Rather than regurgitate what I have already posted, please activate my post from yesterday. Then name on the post was hhgregg. Summary of issues... Discovery not functioning properly, Negative CPU usage, 845% LSASS CPU Usage (new just this morning). My main issue right now is mass moving all my devices from Desktops to Servers
Service Monitoring Scheduling
It's possible to monitoring Server Services in a specific time frame. For example between 8:00am and 6:00pm should be monitored and between 6:00pm and 8:00am no Alarms or no escalations to the pager. Otherwise how can i configure escalations of specific operational Critical Services.
OpManager7 stuck at Configuration completed when restart
OpManager won't restart again. Lost all views. Restarted OpManager. Shut everything down and did a repairdb and still won't restart. This is the second time this has happened, but on a completely different brand of server.
Active Direcotory values mostly N/A
I am attempting to setup the demo to monitor my two Windows 20003 domain controllers. However most of the counters graphs on the snapshot page show up as "N/A" 99% of the time. I say 99% because once or twice I've opened the page and they've all be populated, every single one. The rest of the time the only two counters I see populated are "AD Store Free" and "AD Store Total". It is this way on both AD controllers. I have searched this on the forums, and before any asks: Yes, all the monitors have
Is version 6 still available for download?
Does anyone know if OpManager version 6 is still available for download? I had demo'd it about 6 months ago during the research phase of or net admin project, and then I downloaded version 7 last night as we began the pilot phase of implementation. Since installing version 7 I have had many problems with devices monitors showing "NA" even when data is collected as well as not collecting data at all. I don't recalling having these sorts of problems when I was testing version 6 a few months ago so
Deactivate alerts
Hello, I�d like to know if is possible deactivate particular alerts. For example, deactivate particular alerts concerning to printers. This alerts are deactivate in Opmanager device configuration, but is still on alert list. Thanks.
HTML/Plain text email formatting
I've disabled the HTML option under the admin->notification rules section. But reps are still given the option to compose replies or forwards with HTML by default. This changes the templates we have configured for these sections. How do I force plan text for all email including reply, forward & solution entries?
OpManager MSP -Ticket/Helpdesk question
Hi, I�m currently trying out Opmanager msp. What is the url for the customer helpdesk request form and when they submit the request will it create a logon for them?
Change Category Simultaneously to Several Unknown Devices
I have OpManager 7004 installed and i have several branches that have the same cisco 1800 router and the discovery found them but didnt categorize them correctly, they are categorized under "desktop - unknown". If i manually categorize them as cisco 1700 router, it works... the problem is that i have more than 100 routers scanned and doing this change one by one is a marathon! Is there a way that i can assign categories to multiple devices automaticaly? Thanks in advanced, Marcio
MSP Edition 6004 CPU Usage Monitor
One of my managed devices a Windows 2000 SP4 box reports 98% CPU usage all of the time. The value never changes, and the actual value is much less then that. Any ideas on how to correct this? Other monitors on that device work correctly.
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