OpManager MSP -Questions
Hi,
At the moment we use Kaseya for our MSP solutions, which involve an agent on every pc/server/laptop, which was great for helping mobile workers. My question is how can this be done with opmanger?
Also with Kaseya we were able to give a link for remote support using vnc on an ad hock basis. How can I do this with opmanager?
Ticketing- When a user try�s and submit a support request using http://xxxxxxxxx:8080/scp/SolutionsHome.sd, they click submit and then they get redirected to the login screen and the helpdesk does not receive the ticket
At the moment we use Kaseya for our MSP solutions, which involve an agent on every pc/server/laptop, which was great for helping mobile workers. My question is how can this be done with opmanger?
Also with Kaseya we were able to give a link for remote support using vnc on an ad hock basis. How can I do this with opmanager?
Ticketing- When a user try�s and submit a support request using http://xxxxxxxxx:8080/scp/SolutionsHome.sd, they click submit and then they get redirected to the login screen and the helpdesk does not receive the ticket