MSP Rebranding Guide
Here's a tiny document that talks about re-branding MSP edition. With MSP edition 6001 you can modify the following components in the UI - Logo in the login page - Logo in the user interface - The about page - you can write your own about us page - The support page - " - The Jump to option - you can remove the jumpto option if you want We are planning to add the following in future - Copyright info login page - Copyright info in UI Dev
Infrastructure Views - Desktop
Hi, I have add some computer into the Infrastructure Views - Desktop. But I cannot monitor the service port. Is it possible to have this monitor in desktop group? Because those are Win2000 or XP. I don't want to move it to server group. Sam.
Mibs Problems
I am working with d-link devices and I have problem with their mibs because a lot of them have error parsing. Can somebody help me? thank you!
Business Views do not appear under second user account?
OpManager 6.0 (Build 002) Hi, could you help me please? I created a new business view. When I set up a new user account R/O and restrict it only for this new business view and than log on under this account, I can not see anything on the Dashboard. Just blank page with a search field. Also when I was creating one of my views, one of them, probably was not saved properly because I can not see it in the Java Client and also on the Dashboard (all under admin account), but when I set up a new user this
Switch Link Speed In OpManager
HI, we are using Nortel Switches.Baystack 450 Switches. after adding the switch with IP address it shows Link Speed 2,000 Mbps on Fiber Port. It shows ethernet port speed 200Mbps instead 100Mbps. But if I telnet the switch & check this , it shows Speed of Fiber port 1000 Mbps & ethernet port speed 100 Mbps. So what do i need to do to rectify this problem. How can I see the top talkers on LAN ? Please reply on above issue. Regards Prakash Patel Network Services Unit
Domain User Permissions
Hi I was wondering to monitor custom windows service monitors do I have to use a domain admin account? Thanks in advance.
Java MapMaker
Hi.. For the java MapMaker, Create new business view, popup window will display new name for the business view and the list of all the managed devices. Is there a new feature that can filter the device based on customer. It will be a good idea to put this features, because let say if i got more than 1000 devices, so it will be difficult for me to add the device in the business view for each customer because the list of devices mix with other customer. I got about 50 customer..
Windows Services "Switching"
Is there any way for OpManager to distinguish when a service has "switched" to another server. For example, we have a MSSQL cluster with 2 nodes. there are 2 instances of the databases, each with its own Windows Service (for example: MSSQL$DB1 and MSSQL$DB2). Normally, DB1 runs on server1 and DB2 runs on server2. Let's say that server1 fails (either automatically or manually) and the DB1 gets moved to server2. I would like OpManager to notify me that the change has occurred and that the service is
Problem loading MIBs
Hello! I�m working with a lot of D_link devices, but when I try to load the Mibs of D-link the most of them have parsing error. I don�t know what i can do becasue i compiled this mibs in other program and there were no problem. Can somebody help me. Thank you!
Problem loading MIBs
Hello! I�m working with a lot of D_link devices, but when I try to load the Mibs of D-link the most of them have parsing error. I don�t know what i can do becasue i compiled this mibs in other program and there were no problem. Can somebody help me. Thank you!
Is it possible to save OpManager 6 reports in CSV format?
We want to know how set up CSV Format for OpManager 6 Reporting.
Problems Starting Up OpManager Server
Hi All, I have successfully installed OpManager on a fedora Core 5 platform, Unfortunaly i cant start the OpManager server (port 8060). But httpd /mysqld is started and running. I get the bellow; bin]# ./StartOpManagerServer.sh ^[[Ainside addon check This OpManager has been licensed to Evaluation User. Starting AdventNet ManageEngine Server Modules, please wait Process : StartTelnetClient [ Started ] Process : OpManagerStatusProcess [ Started ] Process : AuthMgr [ Started ] Process : DataMgmtRPI
Configure interface
Hi.. Just want clarify, what are the differences between manages and notify in configure interfaces for the device/router. Which one related to alarm?
SD+/Netflor integration
I can't get the integration piece of OpManager to work with SD+ or Netflow Analyzer. I've tried it with the fqdn, ip address, netbios name, multiple different logins, etc. SD+ has AD auth. turned on. Netflow is just using the admin account. Please let me know what to check on to get this working. Thanks, Neil
how to move opmanager from one server to another?
Hi there, I'd like to find out what is the proper procedure to move opmanager from one server to another (i.e. all configs & databases). Do you use the dabasebackup script and then restore it to the new server? Thanks
OPmanager won't shutdown
I tried to shutdown OPmanager running ./ShutDownOpManager.sh from /opt/Adventnet/ME/opmanager/bin and nothing was shut down. I stopped mySQL and restarted it with ./mysqladmin shutdown from opmanager/mysql/bin and restarted it with bin/startMySQL.sh and now can't log in to the web interface. It asks for username/password then reloads the login page. Any ideas? Thanks, Kyle Echols
Monitor free space, % utilisation of disk drives only
Hello, I would like to monitor free disk space and/or % utilization of all my server's disk drives. I have many servers (> 100) to configure, so I used the "Quick Configuration wizard" to add the monitor -> "Resource Monitors" -> "SNMP based Resource Monitors" -> "Partition Details of the Device (%)". The problem is that this monitor also report "Virtual Memory", "Physical Memory", CD-Roms letters utilization. Is there a way to monitor only disk drives (custom monitor, ...) Thank you
SNMP MIB Import for cisco devices
Hello there, i have a demo version installed to test the OPManager and now i want to import snmp mibs for cisco devices because the graph for cpu utilisation and backplane utilisation aren�t visible. There are about six different device types in our network here. I have now downloaded some mibs from the cisco web site which look like this: OLD-CISCO-MEMORY-MIB.my . When i try to load these mibs using the mib browser i get the following erro messager: Error parsing MIB: I have read that i have to
Apache ProxyPass
Hi there. I would like to know if is it possible to do something like this : - i have the opmanager running in port , let's say , 9090 - i have a web server (apache) running in the same host , listening in port 80 - i would like to have a url like http://server:80/opmanager , instead of having http://server:9090 I believe that this could be accomplished using proxypass in the Apache, but so far i could't have working. Can someone point me out some tips? Thanks, Bruno
Opmanager consumes all available CPU resources
Has any one come across the Java process in Opmanager consuming all available CPU resources. This has brought my server to an absolute standstill making the product very cumbersome to use.
mib definition not updated
Hi, I have a mib file located at ~\OpManager\mibs directory, and previously it has 3 traps . Recently, I defined more traps, but it seems opManager is not able to refresh it. In trap processor, whenever I tried "load trap from MIB", it always shows the old traps. I have also tried start/stop opManager, but still doesn't work. Is there a way that I can let opManager to refresh its cache and reload the new MIB? Thanks! - Jiang -
the specification about the monitoring by telnet / ssh
Hi, I want to know the specification about the monitoring by telnet /ssh. When using telnet/ssh, is the connection with the monitored device established and cut every time OpM is polling ? Does the zombie process never remain at that time ? Regards, Jiro
OpManager installing on Cent OS-64-bit
I have install the Cent OS 64-bit. Installing OpManager on that machine but it gives error such as ------------------------------------------------------------------------------------------------------------------- Process : StartTelnetClientFE [ Started ] Process : TopoFE [ Started ] Verifying connection with web server ... Failed to establish connection with web server. Gracefully shutting down OpManager. Trying to Shutdown OpManager Schedulers Stopped successfully All Shut Down Observers Notified
opmanager not acepting IP for discovery
just installed opmanager and it's asking for the networks to discover.... I put in our primary network, 192.168.1.1 with subnet 255.255.255.0 and it don't accept it... secondary network 192.168.2.1 subnet 255.255.255.0 - does not accept.... tertiary network 192.168.3.1 (managed switches, stops people trying to mess if they can't see them ;) ) subnet 255.255.255.0 doesn't accept their ether.... Any ideas?
Opmanager speed
Hi, I've been running opmanager for just over a week now and its pretty much fully populated and i'm now experiencing serious performance problems. The system its running on is a 512mb Xeon 3GHZ with a small 80GB mirrored array and whenever you do requests its running at 100% CPU for quite a long time and now certain reports are timing out and are no longer available. The port reports for switches ( top error lists etc) now sit processing at 100% for a bout 2-3 minutes before IE gives up. Listing
DMS automatic startup for debian
Hi, I have just recently install the ManageEngine_OpManager_MSP.bin for linux onto a Debian system. After playing around trying to get it started (apache kept breaking) I have it working and working fine. The only problem now is that I would like to start it from the rc2.d. In the forums we have a couple of examples of using the opmanager.txt file, but this dates to 2005 so is not relevant for dms. How do I get startdms.sh to fork to the background? Geordy
resource monitor display NA ,but it used to work .
i am using opmanager 6.0 ,which was updated from 5.5. and it works well for long time,but i found lots of resource monitor doesn't work,and if i delete the server ,and add it again , it can display well. but the history will lost! what can i do? thanks!
Correct <type></type> values for existing resour
I'm trying to create Custom Monitors which are copies of existing Resource Monitors. I know I have to change the <type></type> values for them in the opmanager_graphInfo.xml file, but I don't know what the correct types are for the following monitors: Monitor Name: CPUUtilization Protocol: SNMP OID: .1.3.6.1.2.1.25.3.3.1.2 Units: Percentage Monitor Name: MemoryUtilization Protocol: SNMP OID: .1.3.6.1.2.1.25.5.1.1.2 Units: Percentage Monitor Name: PartitionWiseDiskDetails (C Drive) Protocol: SNMP
In Correct Alarms raised for Thresholds
I have set some thresholds for Disk Usage at 90 (90%) but Op Manager is not working out the percentage correctly for any of our disk volumes using SNMP. Should we be using actual MB as the unit measure ? If so that would mean we would have to manually change all these if we ever increase the capacity of our disk volumes. please advise. regards - glen
Opmanager MSP - Router not shown in Central, just in Probe
Hi, I used opmanager MSP trial version, add router manually from central and assign to customer A. All cisco router, about 60 successfully added and appear in central and probe. I got one problem, one cisco router just appear in probe, not in central. I already deleted the router from probe and add manually from central, same problem. So i would like to know, is there any database problem or other problems? any sugestion? Fyi i installed central and probe on same server.
OpManager MSP
Hi, We have a requirement for OpManager MSP edition, we would like to offer it to our clients who have broadband connections that only support DynamicDNS. Our Broadband connection also only support DynamicDNS. Will OpManager MSP work in this environment, and how can we get it to work ? We may also have to redirect to another http port due to having only 1 external IP address. Many Thanks Iain South Africa
Problems initialiazing Opmanager as a probe
I am having issues starting up opmanager as a probe on Windows 2003 and Windows XP. Basically, It freezes during "Verifying connection with Web Server" Can somebody please help me with this?
problem with collecting data after turning server off
Hi! I am using OpManager 6.0 free edition for monitoring 2 Cisco routers and 4 3com switches. It was working fine until recently. Due to power installation maintenace in our building, we had to shut down all the servers, among them server with OpManager. After turning it on, OpManager started succsessfully, and I could access by web interface. But when I try to view traffic on any of the interfaces, router or switch, I have graphics only till the moment the server was turned off and the rest is blank.
Disabling Autodiscovery
Hi Is there any way we can disable autodiscovery of networks as we only want to include servers only and autodiscovery collects all workstations also which we wan't to avoid..Any suggesstions.. Rajnish
Adding New Device Types
To whom would we send requests for adding new device types into the available dropdown list? I would be fine adding them myself if I knew the place and all the mib or whatever info that needs to go along with it. Here are some we are interested in to begin with: Cisco ASA 5520 (this is a fairly new firewall, vpn concentrator appliance) Cisco Catalyst 4948 (there are diff models, but i assume they could all fall) Dell-specific tag information for servers?? Anyway, I was just wondering how you get
Can't disable or delete Trap Processor
Hi, I have just created one Trap Processor which I can't delete or disable any more. Others are fine. I just have problem with this one. Could you please help me to remove it from the list? Thank you in advance. This is the name of trap processor: CDR partition 90% full Maybe the problem is in the % sign in the name?? Br, Ivo
Reports No Data Available
Hi, on the Routers register we only have selected 4 fields to monitor in only one interface. These field monitors are : RX Traffic RX Utilization TX Traffic TX Utilization .... and the Report Router by RX, TX Traffic and Utilization says "No Data Available". Any idea ? Thanks Miquel
Scheduled downtime counts against availability?
The User Guide says that Scheduled Downtime prevents alerts from firing, but it does not say that unavailability during Scheduled Donwtime is ignored. We have a weekly maintenance window where we expect to have periods of downtime as we restart application services for backups, take monthly MS patches, etc. Can you add a check box to a Donwtime Schedule to say something like, "Ignore Any Periods of Unavailability While this Schedule is Running"? You cannot get accurate availablilty numbers if you
SNMP configuration for LOTUS NOTES
hi, ca i ask how to configure or step by step procedure of enabling the snmp in loutsnotes? Thanks for your help!!
Loading java client
Hi, This might sound like a silly question but where is the java (non web) client for Opmanager 6? I was going to create a custom business view but it says you cant do that via the web client and need the java client. I cant see a link to launch that anywhere. thanks, Matt
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