[Virtual MeetUp] Free Training on features released in version 11.1 :Part 2
We are excited to announce that the registrations are open for the next Virtual Meetup which will take place on Thursday, 18th February 2021. As a continuation of the last meetup, we will be having training and demonstrations on some of the major features
[Virtual Meetup] The Top 30+ New and Enhanced Features of ServiceDesk Plus : Part 1
Warmest thoughts and best wishes for a wonderful Christmas and a Happy New Year. Stay safe and healthy! We are glad to invite you all for our 2nd session of Virtual meetup, which is scheduled on 13th January 2021, registrations are open now. Kindly pick
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 95.0.1020.30 update
Hello everyone, Microsoft Edge for business chromium has been updated to 95.0.1020.30 for Windows, macOS, and Linux. This update comes with fixes for 17 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 95.0.1020.30 update
Hello everyone, Microsoft Edge for business chromium has been updated to 95.0.1020.30 for Windows, macOS, and Linux. This update comes with fixes for 17 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 95.0.1020.30 update
Hello everyone, Microsoft Edge for business chromium has been updated to 95.0.1020.30 for Windows, macOS, and Linux. This update comes with fixes for 17 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
[Virtual MeetUp] Free Training On ITAM - Part-2: Unified Agent in ServiceDesk Plus
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 9th session of Virtual meetup, which is scheduled for 19th August 2021, registrations are open now. Kindly pick a suitable time zone and register today.
Google fixes high-severity security vulnerabilities in Chrome 95.0.4638.54 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.54 for Windows, macOS, and Linux. This update comes with fixes for 19 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes high-severity security vulnerabilities in Chrome 95.0.4638.54 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.54 for Windows, macOS, and Linux. This update comes with fixes for 19 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes high-severity security vulnerabilities in Chrome 95.0.4638.54 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.54 for Windows, macOS, and Linux. This update comes with fixes for 19 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
[Virtual MeetUp] Free Training On IT Asset Management
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 8th session of Virtual meetup, which is scheduled for 15th July 2021, registrations are open now. Kindly pick a suitable time zone and register today.
SQL Cookbook for ServiceDesk Plus - Chapter 1 - SQL basics
SQL Basics: SELECT wo.WORKORDERID AS "Request ID",
wo.TITLE AS "Subject",
aau.FIRST_NAME AS "Requester",
ti.FIRST_NAME AS "Technician",
cd.CATEGORYNAME AS "Category",
std.STATUSNAME AS "Request Status" FROM WorkOrder wo
LEFT JOIN SDUser sdu ON wo.REQUESTERID=sdu.USERID
LEFT JOIN AaaUser aau ON sdu.USERID=aau.USER_ID
LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID
LEFT JOIN CategoryDefinition cd ON wos.CATEGORYID=cd.CATEGORYID
LEFT JOIN SDUser td
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
You may know from experience that applying new security patches causes a spike in incident volume. But do you know what's the correlation factor between security patch updates and incident volume? Likewise, do you know the correlation between technician
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
You may know from experience that applying new security patches causes a spike in incident volume. But do you know what's the correlation factor between security patch updates and incident volume? Likewise, do you know the correlation between technician
Important: Static IP Addresses for Mail Communication (Mail Fetching & Mail Sending) specific to US Data Center
Dear Customers, This announcement is regarding the IP whitelisting for those organizations using their mail server, configured in ServiceDesk Plus Cloud application for mail communication to & fro i.e Mail Fetching and Mail Sending to & from ServiceDesk Plus Cloud accessed through https://sdpondemand.manageengine.com/ i.e served from US data center. As part of improvements to the systems and infrastructure, we have introduced 4 new IP addresses to be whitelisted and we request our customers to make
Upgrade to the latest version of the Closed Network tool
Hello everyone, We have updated Vulnerability Manager Plus' Closed Network tool with a few fixes and enhancements. Please check out and download the latest Closed Network tool version here (Link available under the Download and Setup the tool section).
Upgrade to the latest version of the Closed Network tool
Hello everyone, We have updated Desktop Central's Closed Network tool with a few fixes and enhancements. Please check out and download the latest Closed Network tool version here (Link available under the Download and Setup the tool section). We
Please upgrade to the latest version of Secure Gateway Server
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few issue fixes and enhancements. Please Download the latest Secure Gateway Server here. You can check the list of updates for the build update on this readme page.
CVE-2021-40449 actively exploited zero-day patched in October 2021 Patch Tuesday
Hello everyone, Microsoft Patch Tuesday October 2021 comes with fixes for 81 vulnerabilities (including Microsoft Edge for chromium updates), of which 4 are zero-day vulnerabilities. Of the 4 zero-days, one is actively exploited and the other 3 are publicly
CVE-2021-40449 actively exploited zero-day patched in October 2021 Patch Tuesday
Hello everyone, Microsoft Patch Tuesday October 2021 comes with fixes for 81 vulnerabilities (including Microsoft Edge for chromium updates), of which 4 are zero-day vulnerabilities. Of the 4 zero-days, one is actively exploited and the other 3 are publicly
CVE-2021-40449 actively exploited zero-day patched in October 2021 Patch Tuesday
Hello everyone, Microsoft Patch Tuesday October 2021 comes with fixes for 81 vulnerabilities (including Microsoft Edge for chromium updates), of which 4 are zero-day vulnerabilities. Of the 4 zero-days, one is actively exploited and the other 3 are publicly
October 2021 Patch Tuesday updates
Hello everyone, Here's the list of supported updates released this Patch Tuesday New Security Bulletins : 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB5006671) (ESU) 2021-10 Cumulative Security Update for Internet Explorer
October 2021 Patch Tuesday updates
Hello everyone, Here's the list of supported updates released this Patch Tuesday New Security Bulletins : 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB5006671) (ESU) 2021-10 Cumulative Security Update for Internet Explorer
October 2021 Patch Tuesday updates
Hello everyone, Here's the list of supported updates released this Patch Tuesday New Security Bulletins : 2021-10 Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB5006671) (ESU) 2021-10 Cumulative Security Update for Internet Explorer
[Online training] Analytics Plus virtual classroom training sessions for experts
Analytics Plus' virtual classroom training session for experts offers an in-depth understanding of Analytics Plus' features and reporting capabilities. During the session, we'll discuss advanced analytics concepts including building data models and preparing
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 94.0.992.47 update
Hello everyone, Microsoft Edge for business chromium has been updated to 94.0.992.47 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 94.0.992.47 update
Hello everyone, Microsoft Edge for business chromium has been updated to 94.0.992.47 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 94.0.992.47 update
Hello everyone, Microsoft Edge for business chromium has been updated to 94.0.992.47 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
[QUIZ- 6] : ITAM :Unified Agent in ServiceDesk Plus
We are excited to bring our quiz activity for the recently held virtual meetup session on ITAM: Unified Agent in ServiceDesk Plus . You can check out the session's recording and take the quiz to brush up on the topics covered. Here is the activity for
[Free webinar] What's new in Analytics Plus in Q3, 2021?
In the previous quarter, we launched a gamut of interesting features and updates such as AI-driven insights, blended analytics, scenario planning, and more. To learn more about the latest updates and features in Analytics Plus, sign up for our free webinar
[Webinar] Want to obtain a 360-degree view of your application based IT infrastructure? Here’s how you do it!
When a business application goes down, the results can be catastrophic. System outages can result in lost productivity, brand reputation damage, data leaks, and a breach of service level agreements.
Zero-day (CVE-2021-41773) vulnerability in Apache HTTP Server - Desktop Central not vulnerable
Hello everyone, A zero-day has been discovered in Apache HTTP Server. This vulnerability is tracked as CVE-2021-41773 and allows attackers to perform directory traversal attacks. This vulnerability is being exploited in the wild. Vulnerability details:
Google fixes high-severity security vulnerabilities in Chrome 94.0.4606.81 stable channel update
Hello everyone, Chrome stable channel has been updated to 94.0.4606.81 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes high-severity security vulnerabilities in Chrome 94.0.4606.81 stable channel update
Hello everyone, Chrome stable channel has been updated to 94.0.4606.81 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Google fixes high-severity security vulnerabilities in Chrome 94.0.4606.81 stable channel update
Hello everyone, Chrome stable channel has been updated to 94.0.4606.81 for Windows, macOS, and Linux. This update comes with fixes for 4 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
[Virtual MeetUp] Free Training on New Features Released in Version 11.3
We hope you and your family are staying healthy and safe! We are glad to invite you all for our 10th session of Virtual meetup, which is scheduled for 23rd September 2021, registrations are open now. Kindly pick a suitable time zone and register today.
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
Data-driven IT management is key to propelling your IT forward, achieving cost and process efficiency, and ensuring seamless operations. The challenge lies in bringing IT data from several applications into a single console for analysis. Analytics Plus,
Mozilla releases security updates for Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2
Hello everyone,Mozilla has fixed several high severity security vulnerabilities in Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox ESR 91.2,
Mozilla releases security updates for Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2
Hello everyone,Mozilla has fixed several high severity security vulnerabilities in Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox ESR 91.2,
Mozilla releases security updates for Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 93, Firefox ESR 78.15, and Firefox ESR 91.2. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox ESR 91.2,
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