You may know from experience that applying new security patches causes a spike in incident volume. But do you know what's the correlation factor between security patch updates and incident volume? Likewise, do you know the correlation between technician workload and security update schedules?
Without in-depth analysis of data from ServiceDesk Plus, Desktop Central and OpManager, such correlations are impossible to find. Which is why we've put together a webinar to show you can understand such correlations and make informed decisions to secure your endpoints, reduce incident volume, and better manage your service desk. Join us for a free webinar on November 9, 2021, where we discuss how to,
- Build a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
- Correlate endpoint security, help desk, and incident data
- Measure the true impact of security lapses on other IT departments
- Analyze how to improve service desk management to provide better services to end users
Date and time:
November 9, 2021
10am GMT | 10am PST8PDT | 2pm AEST