Applications Manager 9.4 released; includes support for Microsoft Hyper-V
ManageEngine Applications Manager 9.4 is now available for download on our website. The highlight of this release is out-of-the-box support for monitoring performance of Microsoft Hyper-V servers and their guest virtual machines. Applications Manager already supports VMware monitoring, which means you can now track the performance of your VMware and Hyper-V servers from the same management console. The other highlights of release 9.4 are: Server process templates/Windows service templates: A pre-defined,
Contracts Module - Enhancements & Issues
Dear All, Now that the 7005 is out, we are back on feature enhancements. Previously, based on your suggestions, we improved the reporting module & it has come out well with lot of issues getting fixed. I would like to do the same for the Contracts module. Contracts module, as you all know, is an integral part of any customer support software. We have a couple of suggestions for enhancements of the same. And therefore, I would like to invite suggestions for enhancements to the Contract Module, the
Hotfix 8722 Released
Hi Everybody, Wishing you a Merry Christmas and a Prosperous New Year on behalf of OpManager Team. While you are enjoying your vacation, we finally have the much anticipated HotFix 8722 release. Once again we slipped the release dates but we compensated it with more fixes and nice enhancements. Here is the list in detail. Feature Enhancements: Support for adding non ping-able device is included now. Support for scheduling downtime for consecutive days is provided in Monthly Day-wise option. WAN
NetFlow Analyzer Enterprise Edition 7.5 Released
Hi All, We are happy to announce the release of NetFlow Analyzer Enterprise edition version 7.5 BUILD 7500. Below are the list of features available in the new release: Feature list : 1. Site-to-Site Traffic Monitoring in IP Groups 2. Single click email reporting 3. CSV export for reports in GUI 4. Option to assign Interface Groups to Users 5. Enhanced search option under License Management 6. Alert Profile Configuration for Operator accounts 7. Global SNMP setting for Routers
OpManager NCM Plug-in 5450 Released
Hi, We are glad to announce the release of OpManager NCM Plug-in build 5450. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of NCM Plug-in 5450 New Features & Enhancements Provision for viewing the configuration versions of all/any device(s) by specifying a custom date range Provision to mark configuration changes as authorized/unauthorized in bulk New Device Models: Cisco Nexus 7000 10-Slot Switch (N7K-C7010) Cisco Nexus 5010
Hotfix 8006 Released !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / enhancements addressed in this hotfix ( 8006 ) release. Issues fixed in 8006 (Released on: 22nd December, 2010) SD-35077: Unable to associate a service request to a change from change details page. SD-35237: Performance issues addressed in "Request list view page", "My Schedule page" and "Technician Availability
DeviceExpert Build 5520 Released!
Hi, We are glad to announce the release of DeviceExpert build 5520. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5520 New Features & Enhancements Option to specify a particular IP or all IP addresses of an interface to bind TFTP, SSH and SCP servers when DeviceExpert is running in multi-homed machines. Same option is provided for transferring configuration files also. Provision to generate filtered reports
ManageEngine Free SQL Health Monitor Release
We take immense pleasure in announcing the release of ManageEngine Free SQL Health Monitor. The tool provides complete solution for SQL Monitoring. The ManageEngine SQL Health Monitoring tool monitors the important parameters of MS SQL database. The tool helps to monitors the MS SQL 2005 server and MS SQL 2008 servers. The tool fetches comprehensive data about the SQL database servers and present them as a visually elegant graphs and reports. Using the tool, the administrator can also monitor the
ManageEngine Free SQL Health Monitor Release
We take immense pleasure in announcing the release of ManageEngine Free SQL Health Monitor. The tool provide a complete solution for SQL Monitoring.The ManageEngine SQL Health Monitoring tool monitors the important parameters of MS SQL database. The tool helps to monitors the MS SQL 2005 server and MS SQL 2008 servers. The tool fetches comprehensive data about the SQL database servers and present them as a visually elegant graphs and reports. Using the tool, the administrator can also monitor the
SupportCenter Plus Hotfix 7609 released!
Dear Customers, Hotfix 7609 released today. This build is more focused on correcting the database errors for a trouble-free upgrade to Version 7.7. For more information visit, http://www.manageengine.com/products/support-center/service-packs.html Jai SupportCenter Plus
ManageEngine - Free Ping Tool 2.0 Release
We take immense pleasure in announcing the Release of ManageEngine Free Ping Tool 2.0. The Features are : TraceRoute : The traceroute helps to find the full trace path of the server⁄host internally and externally. Tool also shows Round trip time, Number of hops it takes to reach remote destination. These parameter are presented in a neat graphical view. Email Option : Administrator can send email from this tool about the snap shots of the ping , Traceroute details. Save Option : Take
HotFix 8721 for Service pack 8.7 is Released.
Hi, Its our pleasure to announce the release of HotFix 8721 for SP 8.7. Though it got delayed due to some unavoidable reasons, it has got fixes for many reported problems with few enhancements too. Here is the detailed list. Feature Enhancements: The Downtime Scheduler now has an option to schedule a downtime on a monthly basis Monitoring of Exchange 2010 is now supported The notification criteria for the Printer and UPS includes variables like paper jam, low toner, low battery etc. The threshold
Hotfix 8004 Released
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / enhancements addressed in this hotfix ( 8004 ) release. Issues fixed in 8004 SD-34474 : When a requester replies to a request through Self Service Portal and if the notification is enabled for the technician, then the description sent in the notification is that of the original request and not the latest
Fix for issues related Graphs in Desktop Central.
Hi Team Greetings. Recently we found some issues related Graphs shown for the status update with some exception like shown below /jsp/configurations/common/configurationDetails.jsp] com.adventnet.sym.webclient.configurations.<someclassname> Please follow the steps to resolve this issue. The fix for this would be available in the upcoming release which would be sent through Desktop Central Newsletter. 1. Stop Desktop Central Server service (Services.msc or Start -> Programs -> ManageEngine Desktop
Release Updates 2010
Hi All, Since the post "Release Updates" has almost 114 updates/replies, we are moving to an year-based release updates post. We plan to track the release updates for the year 2010 in this forum. Note : Please subscribe to this new post as there would be no more updates to the old post. Regards, Arun SupportCenter Plus
SupportCenter Plus 7.7 released
Dear Customers, We are glad to announce the release of SupportCenter Plus 7.7. Please download the build 7700 from the following link to upgrade to this version. http://www.manageengine.com/products/support-center/service-packs.html Here is the instructions to upgrade http://www.manageengine.com/products/support-center/faq.html#upgradeservice Here is the link to track the list of issues fixed and the features available in this release https://supportcenter.wiki.zoho.com/Read-Me-7700.html Please contact
Hotfix 8003 Released
Dear Users,Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / enhancements addressed in this hotfix ( 8003 ) release. Issues fixed in 8003 (Released on: 16th November, 2010) SD-34250: When a requester replies to a request through email and if the notification is enabled for the technician, then, the description sent in the notification is that of the original request
Cisco WAAS reporting in NetFlow Analyzer - Feature Pack Available
Hi, We have had some inquiries on including Cisco WAAS reports in NetFlow Analyzer in the near past. Considering user demands, our development team has worked on this feature and it is now available as an Early Access. NetFlow Analyzer can report on the WAAS compression stats for each WAE application and allow this to be compared with NetFlow Analyzer's in-depth application and conversations report. Anyone interested in trying this feature, feel free to email us at netflowanalyzer-support@manageengine.com
SDP 8.0 released
Dear Users, We are glad to announce the release of ManageEngine ServiceDesk Plus 8.0 SDP 8.0 can be downloaded from http://manageengine.adventnet.com/products/service-desk/download.html Existing SDP customers can move to the latest 8.0 version by applying the migration pack available at http://www.manageengine.com/products/service-desk/91677414/ManageEngine_ServiceDesk_Plus_7_6_0_SP-2_0_0.ppm Existing customers, kindly note, that upgrade to 8.0 can be done only over 7611. Customers in earlier builds
NetFlow Analyzer Enterprise Edition - Widget Dashboard available from BUILD 7400
Hi All, We have released NetFlow Analyzer Enterprise edition BUILD 7400. This BUILD introduces the Widget based Dashboard in our Enterprise edition. The following are the list of widgets available in the dashboard: * Top IP groups based on the %utilization by the IN or OUT (whichever is higher) traffic * Top interfaces based on the %utilization of the IN or OUT (whichever is higher) interface * Top conversations based on the amount of traffic * Top applications * Top QoS *
Hotfix 8002 Released
Dear Users, An Hotfix upgrade over 8000 has been released and is available for download. Following are the list of issues that gets addressed / fixed in this hotfix upgrade . Issues fixed in 8002 (Released on: 8th November, 2010) SD-34203: Duplicate requesters being created when a request is raised through email is fixed. This issue will occur when the case of the E-mail Id changes, irrespective of the number of requesters(Only a part of this issue got addressed 8001. So the issue ID remains the
Hotfix ( 8001) over SDP 8000 released
Users, Hotfix (8001) over SDP 8000 got released. The issues fixed in the hotfix are : SD-34203: Duplicate requesters being created when a request is raised through email is fixed. When the user's mail id is configured as Example@test.com and when the user send's a mail to SDP with from address as example@test.com, then a new requester will be created instead of using the existing one.This issue will occur for customers who have more than 1000 requesters. SD-34201: In Mssql set up, approvals sent
ManageEngine Password Manager Pro 6.3 Released
Hi, We are glad to announce the release of Password Manager Pro 6.3 (build 6300). We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of Password Manager Pro 6.3 PhoneFactor Authentication ManageEngine has partnered with PhoneFactor, the leading provider of phone-based two-factor authentication for two-factor security for Password Manager Pro. Smart Card Authentication If you have a smart card authentication system in your environment
Two New editions Of SupportCenter Plus
Dear Customers, As you would be aware that SupportCenter 7.7 is planned for release this month. And with the 7.7 release, we plan to introduce the Enterprise & the Unlimited editions of SupportCenter Plus in addition to the already available Standard and Professional editions. Below is the table that provides the list of features in each edition (list also includes upcoming features of 7.7 - Dashboards & API ) : Standard Edition Professional Edition Enterprise Edition Unlimited Edition
NetFlow Analyzer 8.6 (Build No: 8600) Available
Folks, We are happy to announce the immediate availability of NetFlow Analyzer build 8600. It is our immediate release after we had integrated ASAM (Advance Security Analytics Module) in BUILD 8500. We have taken a lot of effort to bring out most of the feature requests in this update and planning to accommodate more in the forth coming updates. We welcome your valuable feedbacks and suggestions always. NFA 8600 Major Features : http://www.manageengine.com/products/netflow/netflow-analyzer-new-features.html
Applications Manager 9.3 released, includes Amazon Cloud Infrastructure Monitoring
Applications Manager release 9.3 is now available for download on our website. The highlight of this release is out-of-the-box support for monitoring Amazon Web services (AWS). This feature helps IT administrators monitor the health and performance of Amazon EC2 and RDS instances as well as attached EBS volumes, as well as gain visibility into resource utilization in the cloud. Other highlights of this release include Availability and Downtime Trend Report which compares the availability of the monitor
OpManager NetFlow Plug-in (8500) now supports Advanced Security Analytics Module
Hi All, We are glad to release the new build for OpManager NetFlow plug-in which now supports Advanced Security Analytics Module. Advanced Security Analytics Module (ASAM) is a network flow based security analytics tool that helps in detecting network intrusions, using the state-of-the-art 'Continuous Stream Mining Engine™' technology, and classifying the intrusions to tackle network security threats in real time. CLICK HERE to know more about Advanced Security Analytics Module. CLICK HERE to download
DeviceExpert Build 5510 Released!
Hi, We are glad to announce the release of DeviceExpert build 5510. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5510 New Features & Enhancements Provision to start and stop TFTP server While starting the TFTP server, provision to choose a specific IP or all IP addresses to bind Export configuration feature enhanced with option to maintain all versions Support for launching DeviceExpert web-interface in
NetFlow Analyzer Enterprise edition - SNMP V3 support available
Hi All, SNMP V3 support is now available in NetFlow Analyzer Enterprise edition. This feature can be availed in your current Enterprise edition install by upgrading to the latest version,which is BUILD 7300. Please fill the form in the below link to request the service pack for upgrade: http://www.manageengine.com/products/netflow/distributed-monitoring/service-packs.html For full installation binaries of NetFlow Analyzer Enterprise edition, visit the below link: http://www.manageengine.com/products/netflow/distributed-monitoring/download.html
ManageEngine® Firewall Analyzer 7 Released
ManageEngine® Firewall Analyzer 7 Released We are glad to announce the release of ManageEngine® Firewall Analyzer 7 (GA) Distributed Edition and Standalone Edition Download Standalone Edition Distributed Edition Read More What's new in this release? 7.0.0 - Build 7000 Distributed Edition GA release of Firewall Analyzer Distributed Edition. New Features - Admin Server The general features available in this release include, Collector server failure notification Display name option for Collector server
NetFlow Analyzer 8 Available
Hello, We are happy to announce the immediate availability of NetFlow Analyzer 8 Professional and Professional Plus editions. Below are the new features and bug fixes added in NetFlow Analyzer 8. Features: IPSLA (VoIP Performance Monitor) SNMP V3 support Flexible NetFlow - NBAR Reporting V9 Sampling Support for Cisco ASA - NSEL Reporting CBQoS Child Policy and Match Statements Report PDF Option in CBQoS Geo Locations reports of IP Addresses Single Click Scheduling For all Reports Network Layout
Hotfix 7611 Released
Dear Users, An Hotfix upgrade over 7600 has been released and is available for download. Following are the list of issues that gets addressed / fixed in this hotfix upgrade . Issues fixed in 7611 SD-30877 : NumberformatException occurred while fetching the memory details of the Linux machine hardware has been fixed. SD-30439 : Unable to scan the Vista / later Operating System installed in non english version has been fixed. Hotfix can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html
ManageEngine - Free Windows Health Monitor Tool
We take immense pleasure in announcing the release of ManageEngine Free Windows Health Monitor Tool. ManageEngine Windows Health Monitor tool provides exclusive windows network monitoring, as a desktop tool. It shows the actual resource utilization of the windows servers like CPU utilization and memory utilization , disk utilization , Disk I/O , Network Rx and Tx details and the tool presents Physical Hardware details like Disk details, Processor details and Memory details and more. It shows the
DeviceExpert Build 5500 Released!
Hi, We are glad to announce the release of DeviceExpert build 5500. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5500 New Features & Enhancements Support for MSSQL back-end Provision for creating scheduled tasks for Device Discovery Support for additional Syslog message formats for real time change detection for Cisco and Enterasys devices New Device Models Sphereon 4500 Fibre Channel Switch Juniper EX4200
ServicePack 7513 Released
Hi, ManageEngine ServiceDesk Plus -MSP has released its latest service pack 7513 and is available for Download Now. We have introduced couple of salient features which was most requested, please find those feature description & fixed issues information below. Enhancements made SLA based on first response time. Along with resolution based SLA we have introduced one level escalation for first response time management. API for ServiceDesk Plus - MSPApplication Programming Interface (API)
Hotfix 7607 released!
Hello Customers, We have released our Hotfix 7607 today. Please follow the link below for the list of issues addressed, http://supportcenter.wiki.zoho.com/ReadMe---7607.html For upgrade instructions and to download the patch, please use the link below, http://www.manageengine.com/products/support-center/service-packs.html For assistance, please reach us at +1 925 965 6300 or mail us to supportcenterplus-support@manageengine.com Jai SupportCenter Plus
Hotfix 7610 released
Dear Users, An Hotfix upgrade over 7600 has been released and is available for download. Following are the list of issues that gets addressed / fixed in this hotfix upgrade . Issues fixed in 7610 SD-25177 : Login Credentials where passed through the URL when the Pass-through Authentication is enabled and the user tries to login as different user issue fixed. SD-29143 : NullPointer Exception while dissociating a technician from a site, When 'None' is selected as a value of a condition under business
Applications Manager 9.2 released!
Applications Manager release 9.2 is now available for download on our website. The highlights of this release include brand new capabilities such as support for monitoring VMWare, Memcached and PostgreSQL servers as well as enhancements to other features. Here is a quick glance at what version 9.2 offers: Virtualization Monitoring: Out-of-the-box support for monitoring the availability and performance of VMware ESX/ESXi host servers and their guest virtual machine instances. Applications Manager
ManageEngine - HyperV Performance Monitor Free Tool
Dear All, We take immense pleasure in announcing the release of ManageEngine HyperV Performance Monitor Free Tool. Hyper-V, is the Microsoft's solution of server virtualization technology. HyperV performance monitoring tool helps administrators to monitor the system parameters of VM installed in a HyperV host (Windows 2008 R2) . This tool monitors performance parameters of the host machine as well as the performance metrics of the VM running in the host using the Microsoft Hypervisor technology using
NetFlow Analyzer 8.5 - Advanced Security Analytics Module Available
Folks, We are happy to announce the immediate availability of NetFlow Analyzer 8.5 GA with Advanced Security Analytics Module. We thank all our beta players for their feedbacks. It helped a lot to improve ASAM and re-prioritize our road map. We support both Windows and Linux builds. Below is the link to download NetFlow Analyzer 8.5 with ASAM module. http://www.manageengine.com/products/netflow/download.html Existing customers please fill this form to get the service pack with 30 day free evaluation
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