Version 7.9. released
Dear Customers, Today we have released our latest version 7.9. Please find the list of features and issues fixed in this version https://supportcenter.wiki.zoho.com/Read-Me-7900.html Here you can download the product installation files and patches for existing customers Product Download http://www.manageengine.com/products/support-center/download.html Patch http://www.manageengine.com/products/support-center/service-packs.html Regards, Arun SupportCenter Plus
8015 Hotfix Released
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / changes addressed in this hotfix ( 8015 ) release. [ Please be informed that 8014 hotfix is an internal release and not uploaded in our website.] http://www.manageengine.com/products/service-desk/readme-8.0.html#8.7 Please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp
DeviceExpert Build 5570 Released
Hi, We are glad to announce the release of DeviceExpert build 5570. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5570 New Features and Enhancements Compliance Reports: Compliance Reports under 'Custom Reports' have been enhanced with the option to generate reports for specific rule, rule group or policy. Option for scheduling the reports is also available NTLM v2 Support: Earlier, Single SignOn worked
NetFlow Plug-In BUILD 9000 Released - New features, bug fixes and upgrade information
Dear users, We have released NetFlow Plug-In BUILD 9000 with some great features and enhancements. Some of the new features are: Capacity Planning Reports Wide Area Application Services (WAAS) reporting Pre and Post NATed IP Address information in Cisco ASA (firewall) reports IPV6 Address format support in reporting Automatic CBQoS policy reports for the first 20 routers Geo location in PDF and CSV Standard Deviation calculation in Traffic Reports Interface performance dashboard Custom URL widget
SupportCenter Plus Hotfix 7901 released
Dear Customers, Today we have released our latest Hotfix 7901 Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Issue related to 7.9. version is fixed in this Hotfix https://supportcenter.wiki.zoho.com/Read-Me-7901.html Regards, Arun SupportCenter Plus
Hyper-V monitoring: Preview release
Hi All, We are pleased to announce the availability of OpManager HyperV Monitoring preview release . To cater the growing needs of virtualized environment, we released our enhanced VMware monitoring recently. In addition to it, we have been working on HyperV monitoring module for quite sometime and it has come out in good shape. Please fill this form if you are interested in testing this preview release and sending your valuable feedback and suggestions. You will be getting a mail with the download
Webinar - "Plugging network security holes using NetFlow" Registrations open!
We are very happy to open the registrations for the upcoming Webinar titled: “Plugging network security holes using NetFlow”. Network security is becoming a primary concern in today’s enterprise networks. Traditional intrusion detection systems are just not enough in today’s scenario where attackers have enough means to surpass traditional firewalls. A security compromise on the network not just means losing credibility in the minds of the users(customers, employees etc.), it also leads to lost business
OpManager v8.7 now supports VMware vSphere monitoring
Hi Everyone, We are pleased to announce the general availability of OpManager 8.7. Key features added in this release are: Agent-less discovery and monitoring of VMware infrastructure leveraging VMware APIs Support for ESX4.0, ESX4i , ESX 3.5, ESX 3.5i Out-of-the-box reports and monitors for over 70 deep VMware performance metrics such as CPU Wait/ Ready, Memory Balloon/ Shared/ Swapped/ Overhead, Disk Read Speed/ Write Speed/ Read requests/ Write requests/ Bus Resets and Network Usage parameters
ASA NetFlow - Incorrect Interface Indices Bug fixed in new ASA IOS
Hi All, Users monitoring Cisco ASA for NetFlow reports might have come across issues where the interface stats reported did not match with the actual interface. This was found to be caused by a bug in Cisco ASA IOS. The detail of the bug was updated to us by one of our esteemed customer: There is currently a ASA bug (ID:CSCtb63825) that will give you inaccurate information. The ASA doesn't use IfTable to store interface names. So NFA may report data for an interface that is actually sourced from
ManageEngine - Free Process Traffic Monitor Tool Release.
We take immense pleasure in announcing the release of ManageEngine Free Process-Traffic Monitor Tool. "ManageEngine Free Process Traffic Monitor" tool, allows you to monitor traffic usage of a Windows server continuously. Tool populates incoming and outgoing traffic usage (of the machine / server / individual interfaces ) details in a elegant graphs and reports. The tool lists all the port occupying processes in the given machine and also provides performance metrics of the above processes. Key
Hotfix 8013 Released
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / changes addressed in this hotfix ( 8013 ) release. http://www.manageengine.com/products/service-desk/readme-8.0.html#8.7 Please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp Thanks & Regards, Srikrishnan ServiceDesk Plus.
NetFlow Analyzer Enterprise Edition 7.6 Release
Dear Users, We have released Version 7.6 BUILD 7600 of ManageEngine NetFlow Analyzer Enterprise edition. Check the list of features, issues fixed and know issues below: Major Features List 1. IPv6 Basic support - IPv6 conversations can now be seen in raw NetFlow data. 2. Option to enable / disable Raw collection per router/collector - increases overall product performance. 3. Utilization threshold violation alerts with reports. 4. File load status - Lets users see the number
ManageEngine - Free SharePoint Health Monitor Tool Release
We take immense pleasure in announcing the release of ManageEngine Free SharePoint Health Monitor Tool. The ManageEngine "Free SharePoint Health Monitor" tool monitors the important parameters of SharePoint environments such as SharePoint site, IIS server and MS SQL server. The tool helps to monitor the SharePoint 2010 server and SharePoint 2007 server. Key benefits : Monitors SharePoint 2010 Server Monitors SharePoint 2007 Server Monitors IIS Server and Web Directories Monitors MS SQL Servers Environment
Voice Quality monitoring in NetFlow Analyzer - Vote if you need it
Dear users, With VoIP taking over corporate communications in the last few years, we were wondering how important Voice Quality monitoring is to you. Voice Quality monitoring unlike Cisco IPSLA based VoIP reporting, analyzes the actual voice calls (via packet sniffing or CDR) and reports on the QoS stats per call along with call flow details. This module should help you with active & attempted calls tracking, call volume reporting, VoIP QoS summaries, per call stats, find reason for call failures,
SupportCenter Plus hotfix 7804 released
Dear Customers, Today we have released our latest Hotfix 7804 Search issue is fixed in this Hotfix.(When you search for a solution in the solutions list view, it will be redirected to a blank page) Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Regards, Arun SupportCenter Plus
Service Pack 8.8 released
Hello Everybody, We are very happy to announce the release of Service Pack 8.8, Build: 8810. Here is the detailed list of feature enhancements made and the issues fixed. Feature Enhancements 1. VMware ESX/ESXi version 4.1 is now supported. 2. View the domain controller dashboard in VM snapshot page. 3. Apply warning and error thresholds across multiple ESX hosts and VMs using Device templates. 4. NFS datastore reports are added for ESX v 4.1. Generate reports such as Disk
SupportCenter Plus Hotfix 7803 released
Dear Customers, Today we have released our latest patch 7803. Performance & Security related issues are fixed in this release. Here you can download the patch http://www.manageengine.com/products/support-center/service-packs.html If you have any issues mail us at supportcenterplus-support@manageengine.com or contact our support at +1 408-352-9115 Regards, Arun SupportCenter Plus
SupportCenter Plus Build 7801 released!
SupportCenter Plus build 7801 is available for upgrade in the link below, http://www.manageengine.com/products/support-center/service-packs.html Please find the list enhancements provided in the link below, https://supportcenter.wiki.zoho.com/Read-Me-7801.html For any assistance upgrading, please do call us at +1 925 965 6886 or mail us to supportcenterplus-support@manageengine.com Jai Anand K SupportCenter Plus
NetFlow Analyzer 9 BUILD 9000 - New Version Release
Dear Users, We are happy to announce the release of NetFlow Analyzer 9 (BUILD 9000). Version 9, a major release, has some excellent features like Cisco IPSLA based WAN RTT monitoring, IPv6 support and Cisco WAAS reporting. Check the below link to view the complete list of features: http://www.manageengine.com/products/netflow/netflow-analyzer-new-features.html We have also come out with a 64 bit version of the product. EXISTING CUSTOMERS : Fill THIS FORM to request for the service pack to upgrade
DeviceExpert Build 5560 Released!
Hi, We are glad to announce the release of DeviceExpert build 5560. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5560 New Features & Enhancements Out-of-the-box policies to check configurations for compliance to SOX and HIPAA regulations Home Page Dashboard Enhancements Dashboard now depicts the top five configuration changes in summary view Summary of the devices whose configurations were backed up and
SupportCenter Plus Version 7.8 released!
Dear Customers, Please find the new enhancements of the version 7.8 using the link below, http://www.manageengine.com/products/support-center/whats-new.html To download and upgrade, http://www.manageengine.com/products/support-center/service-packs.html For any other queries about this version, please do call us at +1 925 965 6886 or mail us your query to supportcenterplus-support@manageeengine.com Jai SupportCenter Plus
ASA NetFlow- Service pack Available for NetFlow Analyzer Version 7.5
Hello All, Thank you very much for you continued support and inputs. We thank you all our community folks who helped us with the ASA packet capture. Preliminary support for ASA-NSEL(NetFlow Secure Event Logging) is available in the form of patch. This patch can be applied on the latest version NetFlow Analyzer 7.5 (Build 7600). Kindly check the build number by clicking on "About Link" at the top right corner of the user interface. If your build number is NetFlow Analyzer 7.5 (Build 7600), kindly
Want new features to be included in the next release of Firewall Analyzer?
Hi esteemed customers, We want the product to address the real world requirements, the challenges security administrator is facing in the day to day life to keep the network secured. Here is an opportunity to get your ideas implemented in the product. Use this URL to pour in ideas/requirements. https://forums.manageengine.com/firewall-analyzer/type/ideas Warm regards, Ragavan S Marketing Analyst
ServiceDesk Plus 8011 RELEASED !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / changes addressed in this hotfix ( 8011 ) release. Please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp README for Version 8.0 Performance/Changes in 8011 (Released on: 25th April, 2011) Request In requests list view,
ServiceDesk Plus 8010 RELEASED !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp Following are the list of issues / enhancements addressed in this hotfix ( 8010 ) release. Enhancements in 8010: Home SDF-36468 : Based on globalconfig table entry, PendingApprovals in the Home tab will
ManageEngine® Firewall Analyzer 7.1 Released
ManageEngine ® Firewall Analyzer 7.1 Released We are glad to announce the release of ManageEngine ® Firewall Analyzer 7.1 (GA) Distributed Edition and Standalone Edition Download Standalone Edition Distributed Edition Read More What's new in this release? Build 7001 - Distributed Edition GA release of Firewall Analyzer Distributed Edition. New Features - Admin Server The general features available in this release include, Provision to give Collector Name during installation Build 7001 Standalone
ManageEngine - Free Exchange Health Monitor 2.0 Release
We take immense pleasure in announcing the Release of ManageEngine Free Exchange Health Monitor 2.0 The new features in this release are: The tool monitors Exchange 2010 along with Exchange 2007 and Exchange 2003 Servers. For Exchange 2010,additional parameters such as MailBox/RPC details and Client Access Server Details can be monitored with additional transport parameters and default parameters such as cpu,memory,disk parameters mailbox parameters POP/IMAP parameters Memory parameters can be monitored
Upgrade to 7704
Hi, Customers who are in the version 7.7 (7702,7703) please upgrade your server to 7704 build. As mentioned earlier , once you delete a sub account, it will delete all the contacts in the system. Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html regards, arun
Hotfix 8009 Released !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / enhancements addressed in this hotfix ( 8009 ) release. Issues fixed in 8009: 1. SD-36985 : Reply from mail client is not getting added as conversation when To and CC contains same Email Address has been fixed. 2. SD-36381 : Technician cache was not getting updated while changing Requester as a Technician
ManageEngine - Free VM Configuration Tool Release
We take immense pleasure in announcing the release of ManageEngine Free VM Configuration Tool. This tool will monitor & manage VMware ESX- Virtual Servers (VM) from remote. ManageEngine Free VM Configuration Tool provides an exclusive configuration solution for VMware ESX server. Using the free tool, the administrator can increase or decrease the RAM capacity, or allocate more number of virtual processor(s) for the VM, or execute 'power operations' on the Virtual servers like 'power On' the VM ,
SupportCenter Plus Hotfix 7704 released
Dear Customers, Hotfix 7704 released today.This release fixes the problem "Contacts getting deleted, when a sub account is deleted".People who use Sub Account feature, please upgrade to this build. Please follow the link below for the list of issues addressed, http://www.manageengine.com/products/support-center/sp-readme-7_6.html For upgrade instructions and to download the patch, please use the link below, http://www.manageengine.com/products/support-center/service-packs.html Thank You Regards,
Applications Manager Training (Best Practices & Tips) for $299 at the User Conference
You may be aware by now about the ManageEngine User Conference to be held in New York and San Francisco. Get Applications Manager Training (Best Practices & Tips) for $299 at the User Conference in New York or San Francisco. You can also talk to the product experts and other users at the show. You can now get ManageEngine Applications Manager Training(Best Practices & Tips) for $299 at the User Conference. Register now. Each registration for $299 includes: Entry for the ManageEngine User Conference
ManageEngine - Free Hyper V Configuration Tool
Dear All, We take immense pleasure to announce the release of ManageEngine Free Hyper V Configuration Tool. ManageEngine Free Hyper V Configuration Tool provides an exclusive configuration solution for Hyper-V server, a Virtual Machine, running on Windows 2008 R2. Using the free tool, the administrator can increase or decrease the RAM capacity, or allocate more number of CPU processor for each VM, or execute "power operations on the Virtual servers like 'power-on' the VM's, suspend the VM's, "Power
Hotfix 8008 Released !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / enhancements addressed in this hotfix ( 8008 ) release. New features in 8008 SDF-30571 : If a technician replies for a request from his notification email(from his mail client), and included the requester email in the to/cc list, then that reply will be considered as response for the request. And if it is
Hotfix 8723 Released
We are glad to announce the release of Hotfix 8723 for OpManager 8.7. Here is the detailed list which has many fixes and few enhancements too. Feature Enhancements Community page enhanced to reflect industry benchmarks for resource performance. An option is included to configure subject for the email-based SMS profile Provision to add STM files besides .edb in Exchange Mail and public store A new report to reflect total bytes transferred is included in the Reports tab. You can now specify match
Timesheet Module - Need Inputs
Hi All, Thanks to all the customers for keeping this forums content-rich & informative. We appreciate your contribution towards that. The purpose of this post today is to draw your inputs for the new "Timesheet" module that we are building. I understand that time sheets are core to most businesses and the ability to manage them better would make things a little easier. Features that would be available are : * Billable & Non-billable time entries * Approval Process for time entries (optional) * Ability
ManageEngine User Conference NewYork(March 22nd - 23rd, 2011)\San Francisco(March 29th - 30th, 2011)
We are happy to announce our next big event in the US - ManageEngine User Conference 2011 - in New York and San Francisco. Two days of power-packed product sessions, training, and more. ManageEngine User Conference New York City March 22nd - 23rd, 2011 | San Francisco March 29th - 30th, 2011 Don’t miss the first ManageEngine User Conference. Two days of power-packed product sessions, certification trainings, and practical lessons from the leaders in IT. Network with peers and product managers. Get
Report Module - Enhancements & Issues
Hi All, Of late we have been getting a lot of queries regarding the Reporting module. And therefore we thought it would be useful for everybody to discuss these issues on a common thread. Please post your suggestions/queries regarding the reporting module here. Regards, Vinu Sreedharan
List of enhancements / issues that is getting fixed in 8008
Dear Users, Following are the list of enhancements / issues fix we are planning for the upcoming hotfix release. And the tentative time frame for the release is by end of this week. Thanks for your understanding, Regards, Srikrishnan ServiceDesk Plus. New feature in 8008 SDF-30571 : If a technician replies for a request from his notification email(from his mail client), and included the requester email in the to/cc list, then that reply will be considered as response for the request. And if it is
DeviceExpert Build 5550 Released!
Hi, We are glad to announce the release of DeviceExpert build 5550. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5550 New Features & Enhancements Provision to add custom columns to depict any desired additional information about devices in device properties. Custom columns can be added from Admin ---> Custom Column tab Provision to pick desired attributes alone from the hardware inventory and create custom
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