Hotfix 7910 released
Dear Customers, We have released our new Hotfix 7910 Please download the service pack from the following link http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of issues fixed and the new features included in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7910 Thank You. Regards, Arun SupportCenter Plus
Manual mode download of Java Update
Hi all, Greetings from Desktop Central Technical Support Team. A quick intermittent update on the Java download issue. Recentrly Oracle has introduced License Agreement acceptance while downloading the product. This is causing the issue with Java downloads. Desktop Central team is working on this to handle it. However, during that time you can deploy the recent Java patches as prescribed below. Step1 : Please download the executables from the URL given below http://www.oracle.com/technetwork/java/javase/downloads/jre-7u4-download-1591157.html
Post your requirements for Network Management Tools
We are currently in the requirements gathering phase for the next release of OpUtils. For the next release, we have planned to include more tools in the Network Monitoring / Management area in addition to the enhancements to the existing tools. Your input would be greatly appreciated in the following areas: 1. Tools that you would require to get the details about your network devices. 2. Enhancements to the existing tools to meet your specific needs 3. Any other additional features like scheduling,
Upgrade Pack 9101 is available now
Hi All, This upgrade pack is mainly for the problems in CLI(Telnet/SSH) based monitoring. Here are the short list of issues that are addressed. Data collection issue for CLI based monitors has been fixed Unable to apply the license if generated with unique id is resolved. Blank report generation issue for interface at-a-glance report in PDF format is now fixed. Upgrade pack is available here and it can be applied only on top of 9100 build. Gabriel Team OpManager Network Monitoring Software
Hotfix 7909 released
Dear Customers, Today we have released our new Hotfix 7909 Please download the service pack from the following link http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of issues fixed and the new features included in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7909 Thank You. Regards, Arun SupportCenter Plus
Hotfix 7908 released
Dear Customers, Today we have released our new Hotfix 7908 Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of issues fixed and the new features included in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7908 Thank You. Regards, Arun SupportCenter Plus
NFA Professional Edition - Performance tuning tips
We sometimes hear from our customers that the client response is slow and the reports are taking longer time to get generated. Database tuning: The database parameters for NetFlow Analyzer are tuned to work well with 1 GB of RAM and in cases where you are running with more RAM on 32 Bit or 64 Bit server, you can easily tune the MySQL parameters to extract better performance. This can result in SIGNIFICANT improvements in the client response. These parameters can be set in startDB.bat file present
ServiceDesk Plus Hotfix 8026 Released
Dear Users, Hotfix over 8000 is released ( 8026 ). And you can refer to the enhancement / issues fix included into this hotfix from the blow link. http://www.manageengine.com/products/service-desk/readme-8.0.html#8.7 README content : Enhancements in 8026 : Request SDF-44926 An SDP API reference implementation is provided to generate tickets in SDP via API. Custom implementations can be written to perform specific tasks and API implementation can be invoked to create tickets in SDP. An SDP server
Fix: Google Maps issue for NetFlow Analyzer
Many of you who use or installed NetFlow Analyzer BUILD 9600 must have noticed that the Google Maps feature had stopped working. This happened because NetFlow Analyzer was using Javascript API Version 2 and Google decided to deprecate this version with the introduction of Javascript API Version 3. You can view details of this from the below link: https://developers.google.com/maps/documentation/javascript/ NetFlow Analyzer BUILD 9600 now supports Javascript API Version 3 through a feature pack so
ServiceDesk Plus Hotfix 8025 Released
Dear Users, Hotfix over 8000 got released, this contains the fix for the below issue. (README) SD-44937 : Unable to add request by requester from self-service portal using the template where text additional field with default value and restriction for the requester to view alone has been fixed. Hotfix upgrade pack can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Please refer to the below link on the instruction to apply the hotfix ppm. http://www.manageengine.com/products/service-desk/service-packs.html#sp
Service Pack 9.1 Released.
Hi Everybody, We are happy to announce the release of Service Pack 9.1 (9100) for OpManager 9.0 Feature Enhancements: Major enhancements have gone into the Map Maker which includes curved lines, localized names, customized line thickness, easy drag-drop etc. The long-awaiting option to export and import device templates and share them with the community, is now available. The shared device, workflow, and script templates are listed under the RESOURCES tab in our forums. The shared template are validated
Password Manager Pro 6.5 Released
We are glad to announce the release of Password Manager Pro 6.5 (build 6502). We take this opportunity to thank all our customers and users for their feedback and the continued support. This release offers many exciting features, including HTML5-powered, first-in-class remote login mechanisms, secure, offline access to passwords with auto sync to mobile devices and a host of other enhancements. Issue faced in launching PMP web-interface in Firefox 11 has also been fixed. List of New Features / Enhancements
Release Updates 2012
Dear Customers, This year Release updates will be posted in this forum. Our Product Roadmap details will be available from the following link http://www.manageengine.com/products/support-center/roadmap.html Next Hotfix Issue fixes and Enhancements can be tracked from the below link https://supportcenter.wiki.zoho.com/next---features---issues.html Regards, Arun Supportcenter Plus
Barracuda NG Firewall firmware 5.2.3 now supports IPFIX export
Barracuda announced the release of Barracuda NG Firewall firmware 5.2.3 and the good news for us is the inclusion of IPFIX support. View the announcement from Barracuda product blogs below: http://blog.barracuda.com/pmblog/index.php/2012/03/14/barracuda-ng-firewall-5-2-3-firmware-released-2/ For complete release notes on this firmware and to know about IPFIX export, check the link below: http://www.barracuda.com/ns/downloads/Other/Barracuda-NG-Firewall_ReleaseAndMigrationNotes_5-2-3.pdf ManageEngine
8024 : Hotfix Released
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Refer the below URL for the list of Issues that has been fixed in this Hotfix [8024] http://www.manageengine.com/products/service-desk/readme-8.0.html ( Kindly refresh your browser page, if the build number shown in the page is older, and the page might be served from the cache ). Also, please refer to the below link for the steps to install
Hotfix 7907 released
Dear Customers, Today we have released our new Hotfix 7907 Customers who are in 7906 are facing an issue with HTML content for all the incoming mail Requests and its fixed in this Hotfix. Here you can download the Hotfix 7907 http://www.manageengine.com/products/support-center/service-packs.html Regards, Arun SupportCenter Plus
Hotfix 8020 Released !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Refer the below URL for the list of Issues that has been went in this Hotfix [8020] http://www.manageengine.com/products/service-desk/readme-8.0.html Also, please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp Issue Fixed in 8020 (Released on: 29tht November,
Hotfix 7906 released
Dear Customers, Today we have released our new Hotfix 7906 , please upgrade your application to 7906. Features included and issues fixed list is available from the following link https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7906 Here you can download our Hotfix 7906 http://www.manageengine.com/products/support-center/service-packs.html Thank You. Regards, Arun SupportCenter Plus
ManageEngine NetFlow Analyzer 9600 released!
Team NetFlow Analyzer is glad to announce the release of NetFlow Analyzer 9600. The new features include: 1) Enhancements in Advanced Security Analytics Module * IPV6 support * Anomaly detection based on source and destination network * 'Ignore events' option for all resources 2) Multicast IP Traffic reporting * IP Multicasting allows a host to send packets to a specific group of hosts 3) Mediatrace OnDemand * Analyze media flow (TCP and RTP), on the go. * No pre configuration
API for IP Address Management
We are pleased to announce the availability of API for accessing the IP Address Manager data from OpUtils. This means you can programatically connect to the OpUtils database to fetch the details of your IP Space. The initial version will let you get the following details: Summary of all you Subnets Summary of a specific Subnet Details of all IP Addresses of a Subnet Details of a Specifc IP Address Details of a range of IP Addresses The information will be provided in an easy-to-interpret XML format.
ManageEngine - Free XenServer Health Monitor Tool Release.
We take immense pleasure in announcing the release of ManageEngine Free XenServer Health Monitor Tool 1.0. ManageEngine Free XenServer Health Monitor is a lightweight and powerful, Windows-based tool that helps administrators in monitoring the performance/health of Citrix XenServer and the virtual machine instances deployed in that server. This tool makes the job (monitoring XenServer) easy by fetching important performance metrics like CPU Usage, Memory Usage, Rx/Tx parameters and disk read/write
Free ManageEngine PingTool 2.0 - iPhone Native App Release
We take immense pleasure in announcing the release of Free ManageEngine PingTool 2.0 - iPhone Native App for Server monitoring. Highlights of Version 2.0 * Trace-route websites and servers. * Shows number of hops packet takes to reach destination server. * Gives Round trip time in a elegant graphical view. * From Host list view, you can ping servers continuously. The Free ManageEngine PingTool App is now available in the iTunes store at, http://itunes.apple.com/app/manageengine-pingtool/id460362949?mt=8
Hotfix 9011 Released
Dear All, We have released a Hotfix (build 9011) which need to be applied on only on top of 9010 build. Few customers faced some issues during upgrade and are addressed in this hotfix. They are SMS server setting configuration breakage issue is fixed. The custom TCP service monitors are now displayed properly after the upgrade. An issue in creating statsdata–<date> (to store daily raw data) table at times, is now fixed. Notification profiles related DB restoration issue has been fixed now If OpManager
Release Updates 2011
Dear Customers, This year (2011) release updates will be posted in this forum. Release Updates 2010 forum will be locked. Regards, Arun
Hotfix 7905 released
Dear Customers, We have released our new Hotfix 7905 Here to download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of issues fixed and feaftures included in this hotfix https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7905 Thank You. Regards, Arun SupportCenter Plus
ManageEngine ® Firewall Analyzer 7.2 Released
ManageEngine ® Firewall Analyzer 7.2 Released We are glad to announce the release of ManageEngine Firewall Analyzer 7.2 (GA) Download Standalone Edition Distributed Edition Read More What's new in this release? 7.2 - Build 7021 - Distributed Edition GA release of Firewall Analyzer Distributed Edition. New Features - Collector Server The general features available in this release include, Collector Server contains all the features of Firewall Analyzer Standalone Edition 7.2 - Build 7021 - Standalone
7904 Hotfix released
Dear Customers, We have released our Hotfix 7904 Here you can download the Hotfix 7904 http://www.manageengine.com/products/support-center/service-packs.html Here you can find the list of features included and issues fixed in this release https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7904 Thank You. Regards, Arun SupportCenter Plus
SDP Hotfix 8021 Released
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Refer the below URL for the list of Issues that has been went in this Hotfix [8020] http://www.manageengine.com/products/service-desk/readme-8.0.html Also, please refer to the below link for the steps to install the patch. http://www.manageengine.com/products/service-desk/service-packs.html#sp Enhancements in 8021 (Released on: 21st December,
Hotfix 8007 Released !!
Dear Users, Hotfix over 8000 has been released and can be downloaded from the below link. http://www.manageengine.com/products/service-desk/service-packs.html Following are the list of issues / enhancements addressed in this hotfix ( 8007 ) release. New features / Enhancements in 8007 : (Released on: 13th January,2011) SDF-35443: Discarding emails from non existing users. When enabled, any mail from email addresses which are not present in ServiceDesk Plus user database will be discarded and not
Technology Focus: Cisco Medianet - Monitor your media traffic
Welcome to "Technology Focus". The featured technology this month is Cisco Medianet. This IOS technology available on your Cisco devices can help in proactive monitoring and faster troubleshooting of all media related incidents thereby enhancing the overall rich media application experience. Our joint webinar with Cisco titled, "Cisco Medianet Media Monitoring – Accelerate troubleshooting and Cut costs", saw Ms. Patricia Costa, Product Manager, Cisco, discuss in detail about Cisco Medianet and its
Password Manager Pro can be configured to run in FIPS 140-2 compliant mode
The latest version (build 6403) of Password Manager Pro can be configured to run in FIPS 140-2 compliant mode. In addition, this version offers dual encryption, provision to prevent the execution of malicious code/script in the application to combat cross-site scripting. List of New Features / Enhancements include: Dual encryption of passwords and files for extra security. Sensitive data are now encrypted once in the application (AES 256-bit) and once in database PMP can now be set-up to run in FIPS
DeviceExpert build 5600 Released!
Hi, We are glad to announce the release of DeviceExpert build 5600. We take this opportunity to thank all our customers and users for their feedback and the continued support. Highlights of DeviceExpert Build 5600 New Features and Enhancements New report depicting the End-of-Sale and End-of-Life status of devices Enhancements in compliance rule definition for checking the presence or absence of a specific strings in device configurations Option to schedule custom reports and export the report as
ManageEngine Free Azure Performance Monitor Tool
Dear All, We take immense pleasure to announce the release of ManageEngine Free Azure Performance Monitor Tool. ManageEngine Azure Performance Monitor Tool, allows you to monitor performance of roles deployed in Azure environment by monitoring CPU Utilization, Memory Utilization in real time. This tool presents the resource usage in an elegant graph and reports. It also shows the important Performance Counters for the Web/Worker Roles present in a tree view. This tool also populates Event Log records
NetFlow Analyzer Enterprise Edition 7.7 - Released
Hello All, We are happy to announce the release of NetFlow Analyzer Enterprise edition version 7.7 . Here is the list of major features & enhancements that have gone into this release: Feature list: Alert Profile Option to add new alert criteria based on DSCP and IP address. Option to add Threshold type like volume,speed, and packets Schedule report Option to include business hours for weekly and monthly time period. Overall report for IP groups Mail Server settings Support for Secure SSL encryption
ManageEngine Free Syslog Forwarder Tool - Release
We take immense pleasure in announcing the release of ManageEngine Free Syslog Forwarder Tool. ManageEngine Free Syslog Forwarder Tool is a windows desktop dashboard tool which receives the syslog messages from syslog generating devices and forwards to the syslog server or collecting server. The tool act as a "Relay-server" and transports the syslog message from Device to servers effortlessly. Key Benefits : Forward syslog messages of Linux/Unix, routers and switching devices Forward syslogs to
Ask the Expert: Post your questions on NetFlow Analyzer 9.5
Welcome to Ask the Expert discussion. The current topic coincides with the release of our latest product version, NetFlow Analyzer version 9.5 BUILD 9500. Use this discussion to post questions regarding NetFlow Analyzer 9.5 - you can discuss about the new product features, existing features, issues or anything at all in your mind regarding ManageEngine NetFlow Analyzer. Your questions will be answered by our expert panel consisting of product architects and senior TAC engineers. Check this discussion
'Outlook Calendar Integration with SupportCenter Plus' Beta version
Dear Customers, We are bringing in a new feature 'Outlook Calendar Integration' in our next release. By this week, we are going to provide a beta test build for the customers. Interested customers can send us a mail to supportcenterplus-support@manageengine.com to test this feature. Note: This test build will work with Outlook 2003 and Outlook 2007, we have some issues in Outlook 2010. Once its ready with 2010 , we will update you. Thank You Regards, Arun SupportCenter Plus
NetFlow Analyzer 9.5 Released with a new UI & Medianet reporting(for FREE!!!!!)
ManageEngine NetFlow Analyzer version 9500 has been released. The major highlights of this release are the new UI & Cisco Medianet reporting for Free. The User Interface has been completely revamped. The new UI would help in easy navigation & it enhances user experience by leaps & bounds. Medianet reporting helps you monitor media-rich traffic in your network. The future on communication over Internet will be in the form of videos. With video traffic expected to quadruple in the next 3 years, Medianet
SupportCenter Plus Hotfix 7903 released
Dear Customers, We have released our latest hotfix 7903 Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Issues fixed and the new features included in this hotfix list is available from the below link https://supportcenter.wiki.zoho.com/ReadMe-7903.html Regards, Arun SupportCenter Plus
ManageEngine Free Windows Service Monitor Release
We take immense pleasure in announcing the release of ManageEngine Free Windows Service Monitor Tool. The ManageEngine 'Free Windows Service Monitor' monitors the Exchange, MSSQL, MySQL, Wmi, Telnet, DHCP, SharePoint Services along with 3 other custom services.This tool can monitor 3 Windows Servers simultaneously. Key Benefits Monitors Services of Windows XP, Windows Vista, Windows 7 servers. Shows Details of Windows Server 2003 and 2008 Services Customizable Windows Service Monitoring Graphical
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