Error 403 when downloading Feature Pack Update
Dear Support We are setting up EC Cloud and deploying patches using Self Service Portal. We deploy updates and users are able to download and install. But with Feature Pack we got the error : Problem while downloading the patch. HTTP Error: 403. We tried
Speed Up Patching
HI There, We currently use Desktop Manager to patch both user workstations and our servers. For workstations we have an automatic patch configuration, but for servers we do it manually as we have a very specific window to complete the patching. I've noticed that the jobs take a very long time to complete and frequently servers are in the yet to apply status when there is really no need for this. What I'd like is for all of the servers I select for a configuration to start applying patches at the
Post Deploymetn Task Slowness
Is there any way to speed up post-deployment tasks? I am experiencing extreme slowness.
Security group issue
When defining a target using security groups, I have noticed that only users in that group are used. The configuration ignores nested groups. Is that a known issue? Do we just have to list every group separately?
Patches will not download after update
Patches will not download after update for on prem EPC Patch Management. We checked out the cleanup setting and the path threw an error when I tried to add email notifications for patch downloads. It said that path is on their blacklist??? We cannot change
After updating to 11.3.2428.16, cannot patch systems (cannot select anything for targeting)
Pretty much the question. I installed the most recent update, and afterwards none of my patching is working. I cannot create new deployments, modify existing deployments, or select any target systems. The notification section is glitch as well.
!!Resolved!! - Manage Engine Dedicated Development Team and Fast Response Time
-=SEE UPDATES TO THESE ISSUES IN MY REPLY BELOW=- Original Subject: Problem: Checksum Errors, Failed File Signatures, bizarre license practices. Honestly, I hope this finds those Systems Administrators currently evaluating whether they should purchase
HTTP Repository to pull agent
Hi, Is there any HTTP repository or any other way within EC to pull the agent? We have an automated system which is distributing EC agent on some machines,but we have to do manual effort when a new agent version is released. This is to due to get always
Unable to StartEndpoint central
Hi Team, I have endpoint central installed. I cannot start the endpoint central. 1. Service is not starting, it used to start previously 2. Every time i start the server keep getting server has stopped message. How to do i fix this issue? I have attached
How to target configuration to users on specific desktops only?
I need to copy a file into the "C:\user\appdata\roaming" folder every time they log into their virtual desktop. I tried creating a Computer "File and Folder Operation", and I set the target the Computer OU, but it doesn't get applied when users log in.
Vulnerability age matrix
under the threats and vulnerabilities dashboard. The Vulnerability age matrix starts at >30 days is there anywhere in the system I can change this to to >14 days
powershell command on client
want to install the japanese language pack on a client using the powershell command "Install-Language ja-JP". i wasnt able to find a way just to run a powerhsell command just a script so i created a file/script with that command and setup in self service
Regarding the adaptation of the EC application server's operating system to Linux
EndPoint Central currently only supports deployment on Windows operating systems. I would like to know if there is a timeline for supporting deployment on Linux operating systems. Additionally, regarding the PGSQL database, is independent deployment
Software Deployment over WAN/Internet
Dear guys We successfully installed Endpoint Central with Agent to a test client for software deployment. We are able to deploy software packages. As soon we take out the test client of the LAN, having it on WAN/Internet only (without remote office/distribution
Vulnerability Age Matrix changing parameters
On the threats dashboard the Vulnerability Age Matrix starts at >30 is there any way of changes these to e.g. >14 which is the cyberE requirement?
MDM - How to backup and restore data, when devices are being Supervised
Hello, the instructions for backing up and restoring managed iPhones don't work for me. I think the instructions should be a bit more detailed. Who can help me? Link to manageengine how to
Self-Service Portal - Run Installer EXE as Administrator?
I am attempting to add an Office installation package to self-service portal, but it is failing to install on a non-administrator account on Windows 10, with the error "The requested operation requires elevation". Is there any way to run the installer as an administrator in the self-service settings or through OCT? Thanks
[Zero-day] Microsoft's October 2024 Patch Tuesday fixes 5 zero-day vulnerabilities
Hello folks, This is to notify you that 5 zero-day vulnerabilities have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. Vulnerable Component Impact CVE ID Microsoft Management Console Remote code execution CVE-2024-43572
Patch Tuesday Updates: October 2024
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2024-10 Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems (KB5044320) (ESU) (CVE-2024-43572) (CVE-2024-43583)
How do I delete "custom services"?
I added a custom service to a configuration I created, but I cannot see where I can manage the custom service e.g. delete and edit them Where do I go to find them?
Is it possible to administer windows components using EndPoint Central
Hello team!. A customer is asking if it is possible to control (activate/deactivate, install/uninstall) windows components. With windows 11 O.S. some features include Xbox app.. and this customer does not want to have this feature available inside their
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If you are running Endpoint Central versions between 11.3.2401.1 and 11.3.2414.1, or versions between
NIS2: The new rules of Cybersecurity. Are you compliant?
Securing your business requires more than just compliance or cybersecurity—it’s about bridging the gap between both! Think of it this way: locking your doors won’t help if you leave the key under the mat. 🛡️Compliance alone won’t stop cyberattacks. Cybersecurity
Agent connection when moving hard drive to a new machine.
When moving a hard drive to a new machine for a hardware refresh, we notice that the agent connection doesn't seem to resume when the new machine is running, even though the name has not changed. We did notice that sometimes it does resume when moving
is there a way to add a post deployment command
Hi, I need to do a command as part of a post deployment process. is there a way of doing this?
EC latest version
Hello, Our on-premise Endpoint Central version is 11.3.2416.26. According to https://www.manageengine.com/products/desktop-central/service-packs.html, 11.3.2416.26 is the latest version. The login screen however shows a notification that there is a version
Passing error text from script to configuration
Is it possible to pass custom error text from a script to the "Remarks" field in the Execution Status tab of a configuration? Specifically, I want a powershell script with multiple error codes to tell the technician, in words, which specific process
Direct Download of patches to simplify WFH patching - Don't let bandwidth constraints hinder patching for remote machines
Hello everyone, Downloading and deploying patches to remote machines is one of the significant problems faced by IT administrators during the transit to remote work. Remote agents connecting to the server and downloading patches cause significant consumption
Notify User's to reboot based on uptime?
Part of my job is to check uptime on our users and message them to reboot their systems if they have an uptime greater than 14 days. Is there a way I can get endpoint central to do this?
Third party applications for RHEL
Hello all, I have a question regarding addition of third party software repos to Endpoint Central. I know that the native RHEL patches will need to have the active subscription to scan / patch. But how about third party ones? For example, K8, Google Chrome
DesktopCentral MSP Agent trying to reach Notification Server on the wrong port
Hello, I am trying to install a Desktop Central MSP Agent on my computer, so I downloaded it from the Web interface while selecting the appropriate client Then I ran the setup.bat installation, and everything went great However, I couldn't find my computer
Servicepack Installation Error - 11.3.2416.25
We are trying to install the latest service pack (11.3.2416.25) to resolve the Bug Fix: #1 issue. When I begin installation I shortly receive the following message: Installation Error: Upgrade Details:
Rapid7 Mac Install
Manage Engine, trying to deploy Rapid7 through software deployment and keep getting failures. Anybody ever been able to install successfully?
Why is it taking 2-4 hours to run a service pack update?
Why is it taking 2-4 hours to run a service pack update? It seems every service pack takes longer and longer to install. I dread even running them because I lose a whole day.
Manually Generate Active Directory Scan Report
I receive monthly Active Directory Scan Reports. I want to know, how can I manually run this report to give me information for a specific period?
Patching EndpointCentral server
Hi, Wondering on if someone can direct me to the best practice on how to patch the endpoint central server itself? Do I add an agent the server or will it show up in SoM without an agent? Regards, Bryden
Service Pack Installation - 11.3.2416.25
We are receiving an error message when trying to apply service pack 11.3.2416.25. Upgrade Details: I see the value (unique_id=d6082) in the fixes_id.properties file. I'm not wanting to remove the entry until the service pack can be checked to confirm
Service Pack 11.3.2428.10
For the past week I've been having issues with PC's going offline, no idea why, So yesterday I installed service pack 11.3.2428.10,, same issue but now I have no local office etc, can't do nothing. This morning I went to see if a fix is avail and low
Inventory registry value via Desktop Central?
Is it possible to get an inventory on what computers have a specific value in a registry key via Desktop Central?
Bulk Updating
I have 620 systems that I need to update multiple fields on. Is there a way to use a CSV file to bulk update existing records? I see the option to select a few systems and hit bulk update, but in my case, I have a value that is different for each system
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