remote connect fails for 1 device
I can't use remote connect for one of my network computers, I got the message (Connecton failed for "10.10.10.10 - PC-NAME" combination). but patch and inventory scaning works fine!! I tried to remove PC and uninstall/reinstall agent but no luck.. Regards, Omar
Adobe Update file is .msp - how to install using Desktop Central
The adobe update file for 7.11 is in a .msp format. I would like to use DeskTop Central to deploy, can you please provide instructions on how to accomplish this task? Is this feature going to be added? Thanks Sue Treece
Window Patching
A bunch of our PCs are flagged as "highly vulnerable" due to an Office 2003 patch. I try to deploy this patch to those "highly vulnerable" PCs and I get the "Not Applicable" notice that the patch doesn't go with the PC. What gives? Is there any way to either, ignore a patch when calculating the vulnerable graphs, or scan these computers properly so I know what patches I'm missing and what patches I am not. Currently I'm not sure I can trust this and its patch scanning mechanism.
Don't Trim Column Values In Software Package Repository
Would really like to see an option to not trim the column values in the Software Package Repository screen.
Compare Machines in AD with Installed DC Clients
Looking for an easy way to compare a list of computers that are in our Active Directory structure to those that have had the DC Agent installed successfully, failed installs, and those that haven't received the agent. What would be the easy way to do this without running tons of reports and manually sorting through each and every computer...some 700 machines. Thx!
Remote Control desn't support copy/paste (clipboard sharing)
Hello, It seems that DC's Remote Control doesn't support the copying of text from the local PC (technician's PC) to the host PC (the user's PC). This is really important as we became used to that capability with VNC, i.e. VNC shares the clipboard. When will this feature be available? Regards, LeRoy
Better USB Control
We know that DesktopCentral can block/deny USB access. It will be great if we could control different types of USB activities. For example: Be possible to create a template that deny usb pendrives and allow usb mouses and keyboards. Example 2: Be possible to create a template that allow read actions in pendrives but deny edit/create/exclude actions.
Remote Process / Service Control
From the web console, the tech should have the ability to query and control in near-realtime individual services running on a remote machine. Further more he should have the ability to query and control running processes on a remote machine.
Further Windows Update Integration
Further integration with the Windows Update database to ensure that *all* eligible updates are captured. For example there is an update for .Net 3.5 but DC is not providing it as an option. Also "optional" software and hardware updates should be included from WU.
Advertised Program Interface
It looks like the framework for might be in place ("advertise" is an option for software pushes, but I don't see the end result...). But it would be excellent if the user could right click on the Agent and click "Browse Available Software" so that the user could have some choice in which software he/she needs. Also, the Windows "Add/Remove Programs" applet has an area for "Add programs from your network...". It would be optimal for those selections to appear there as well.
On-Demand Agent Requests
It would be nice (though I realize there are security implications here) if the agents were able to listen and take commands on demand. If I needed to force push software to an end user who did not understand how to trigger an "Apply Computer Configurations" request, the end user would be stuck for awhile. Or if I have been requested to force someone off of a machine; that would need to happen quickly.
Removed Previously Installed Software
Ability to Remove software that is already on a machine. Say, for example, that I inherit a poorly managed LAN that I am to remotely manage. I need a way to get in and remove unapproved, or malicious software. I should be able to browse the Add/Remove Programs list on the remote machine and uninstall those applications. -- Or at least see the software so I could create pushes to pragmatically remove the software.
IT Consultant Partner Program for MVP / VAR / Consultants
Recently we have launched a Partner program for IT Consultants, MVP and VARs. If you are doing consulting work in Windows Networking, Active Directory and Desktop Management then this program is ideal for you. What you have to do is get the prdouct training from us and recommend our product to your clients. If any of your clients agreed to purchase our product then you will be rewared immediately. No minimum target, you will be rewared from the first deal onwards. To get more details about this program
Free Windows Tools is Released !!!
We take immense pleasure to introduce the Free Windows Tools ! The first release has 3 tools: Wake on LAN Tool - It will wake (boot) up the remote computers Shutdown / Restart Tool - It will shutdown or Restart the remote computers GPO Update Tool - It will invoke the "Gpupdate" tool for the given remote computers For more details please visit http://manageengine.adventnet.com/products/desktop-central/free-windows-tools/free-windows-tools.html Please send your feedback to support@desktopcentral.com
configuration deployment status
I tried to deploy .net 3.5 and the status shows as failed.. but remark says successful and needs a reboot.. It would help if you can have the status show up as “install running” and then “reboot required” etc..
Add location to computer details
A spot is needed on the computer details screen that would allow you to put the location of the computer. Preferably allow you to put department and the user assigned to the computer if there is one. Similar to the asset tracking in service desk plus
Improved Remote Shutdown Tool
Enable granular scheduled shutdowns. The WOL util allows scheduled jobs to run, why not shutdowns for security and configuration deployments? Would be valuable to select specific OU's and child OU's in Active Directory as well.
Group computer by IP
It would be helpful to be able to list or sort computers by IP number. For example, I have one domain with several subnets -- each location is a separate subnet. It would be helpful if I could group each location by IP - especially when rolling out new software and patches.
Added Tools and Features to Inventory View
Add all of the tools found in the tools section of desktop central directly onto the inventory view. Currently when viewing a computer in inventory, you have the connect-to or scan function. Add remote shutdown, start and restart, check-disk, defrag, etc. This way when troubleshooting a particular machine, the user can launch the tools directly from the computer inventory view.
Desktop Central support XP SP3 installation
Desktop Central supports Microsoft Windows XP Service Pack 3 installation through Patch Management. You can deploy the latest XP SP3 through Desktop Central. romanus MEDC Technical Support Team
Percentage complete on configurations
As a computer runs the installation, it would be helpful to know how much of has been completed on each workstation.
Live feedback of agent status & pinging stations
The problem that I have come across is that something can happen to an agent but I have no way of knowing. It would be great if the agent can run as a background service on each client and report back its status. It would also be helpful to know whether the station is currently up/down. If a new computer is under my SoM but doesn't have an agent installed, DC should automatically install the agent.
import existing GPO security policies
one issue I see with security policy screen is it might over ride existing stable policies linked and created by GPMC to a GPO. if the policy could be imported then controlled here it might avoid conflicts.
Renaming Active Configurations
Renaming an active configuration without having to re-deploy and losing the installation history
Desktop Central Inventory
I would like to see the following features added to the Desktop Central Inventory report: 1) With each computer name the current user logged account should be displayed as well. 2) To be able obtain a complete report for all listed computers including hardware and software features, instead of just for one computer.
Expand Templates or Add more Templates
Desktop centrals templates seem to be based on Group Policy just made easier via the interface on Desktop Central. It would be nice if you could expand desktop central to include more of the Group Policy configurations without loosing the "Desktop Centric" focus of Desktop Central and not step on any of the "functionality" of any existing Adventnet product.
some integration with SDP
allow Desktop Central to be tied to Service Desk Plus. instead of having two software databases and PC/server/asset inventory DB's use one where updates are reflected in both apps. Both DB's don't display the same info. etc. there are other areas where they could integrate. For instance if you deploy an Enterprise app via Desktop Central Deployment utility maybe SDP could declinate an available license or record where its installed.
Ability to image machines
Ability to image machines or take a snapshot, if you will.