New deployment of desktop central
Can you confirm if I need to be present to deploy desktop control in a remote location, or is it possible to load the software remotely and then configure, or do I need to apply a license to each client Thanks
Shared Network printer for computers in AD Group.
Is it possible to setup a shared network printer for computers in an Active Directory Group ? We would like to assign the printers to the computers instead of users. I setup a share network printer configuration added the domain group with the computers as the target but the printers do not deploy. Steven
Custom script removed from deployment list - still being run by clients
I downloaded the Disable Flash Autoupdate script from the forum. The first version caused an error in 32 bit machines, and an error message popped up at login since I set the script to run at each login. The revised script works fine, but although I have deleted the original script from the custom script deployment task list, the clients still run it. Shouldn't the agent be updating with the current list of scripts to be run or no longer run?
Disable DC Tray Icon from Remote Desktop Sessions
Hi, I have been trying to find some information on how to disable the dcagenttrayicon.exe from Remote Desktop sessions only? I know how to disable it for all systems from Admin - Agent Setting Regards Solomon
Configuration template - turn off autoupdate for Adobe Flash
Hello, I already use the configuration templates to turn off autoupdate of Adobe Acrobat and Java. Could you provide a similar template for Adobe Flash (ActiveX and non-IE)?
Is there a disable Adobe Flash updater configuration template being worked on?
I tried to use this script (flashautoupdate.txt) but it did not work. I renamed the file to flashautoupdate.vbs, setup a custon script and deployed it. The script ran successfully according to DC. But my Flash setting is still set to Allow Adobe to install updates (recomended). Did I do something wrong? Is there a Disable Adobe Flash being worked on?
Save as New options
Hi, When in the configuration list one of the actions on a configuration is to save as new, would it be possible to add the options, with yet to apply targets, and with retry in progress targets. Thanks. Geoff.
Block Standalone EXE execution
Hi everybody, is there a way to block the execution of EXE file (standalone program, no installed ones) regardless the path? Example: VLC standalone (http://get.videolan.org/vlc/2.1.0/win32/vlc-2.1.0-win32.zip) Thanks
Folder ownership chanage
Is it possible to change the ownership of particular folder using the permission management option in desktop central?. I am able to change security permission of a folder, but unable to find any option for changing the folder ownership. Regards Jobin
SelfEnroll a device with AD authentication
Hi The self enrollment with AD authentication had an issue when i tried to use it: the device is enrolled with a profile that i deleted from MDM I tried to restart the server and clear the histoy and cache of Safari but everytime it load the old profile in the Ipad installed profile DesktopCentral Version: Desktop Central Component Version Details Desktop Central Server 8.0.2.69 Desktop Central Windows Agent 8.2.68.W Desktop Central Mac Agent 8.2.60.M MDM Android Agent 8.2.60.A Desktop Central DS
Need to overwrite an shortcut when deploying a new one
Hello, I need to change the target of a desktop shortcut. It looks like there is an option to overwrite shortcut, but I cannot find where to set this option for an internet shortcut. Any help would be appreciated. Thanks! Mike
Desktop Central from Windows XP to Server 2012
I followed the instructions in the following video to move my Desktop Central install to a new server. http://www.youtube.com/watch?v=Nv6bTOlL1wc After following the directions, I was able to start up the admin console on the older server but I can't start it up for the new installation either from my desktop (http://serverip:8020) or locally (http://localhost:8020). The page says "This webpage has a redirect loop". I ran startDesktopCentral.bat and from the instructions it makes it sound like that's
Turn off Windows Defender
Has anyone built a configuration that will turn off Windows Defender?
Registry file
how do i import a .reg file
Using computer configuration - Shortcut
I am testing this configuration to place an icon on the desktop of all users for all computers in our domain. I've specified the target application both manually as well as clicking the browse button and navigating to it but it places a blank icon on the desktop that just points to the C:\ drive. I've also included the Start in Folder to no avail. The shortcut should point to a application on a network drive. Is this a known bug or am I not doing something right? We're on build 80268.
File Copy user variables
We're trying to setup a job to copy Microsoft office template files to C:/Users/userid/appdata/roaming/Microsoft/tempates and other similar folders. The default variable of "$userappdata" appears to go to Documents and Settings. With Windows 7 (and later) this doesn't work since the path is to "Users". I'm assuming this is the issue since the file copy isn't working. Is this a compatibility issue or is there a different variable or is there another way of doing this? Thanks
order of collection wizard
i have a process i want to run on our PCs. I want to first send a message box that will say we are going to update a program. then if that program is running kill the process and then copy a file that is running. If i build a collection i can choose custom script, file and folder operation and message box. It seems to always put the custom script first but i want it to be second and wait 60 seconds before it copies the file. Thanks
Licensing Information Require
Hi, If I have 30 license for Desktop central license and asset are more than 50 those include printer, scanner (local), desktop, laptop, server, switches. I would like to know do I need to purchase license for all asset those are connected to local machine eg. local printer and scanner? Is any license calculator is available for Service Desk and Desktop Central? Please revert urgent.
Question about setting up email server
Is it possible to setup the email server for email notifications if you have a pop based hosted email? Or is it only for local exchange servers? I've tried my comcast server, etc but the following when i hit ok or test email Failed to apply Mail server configuration.
Rename "admin" username for Desktop Central
Hi, I would like to know if we can rename the "admin" username in Desktop Central to someting else. I know from the application it can't be done, only the password, but in the db (MS SQL) , if i rename it, will it cause any issue ? If it's possible, where i can change it ? Thanks
Desktop Central Feature Request - email on completion of configuration
Dear Support, I have asked this by email (a few months ago) and thought I would ask again here to see what everyone else thinks. When you create an automated patch deployment you have the option for it to send you an email when it has completed. I would like the option for sending an email to be added to EVERY type of configuration. For example, if I patch a group of servers in the patch management module I would like to be emailed when it completes, with either a summary or verbose report of all
Unable to post a new ticket
Hi, I am suddenly unable to post a request after having done so for many months, all my technicians can but not me so can anyone shine some light? I have 2 machines with the same issue both running Windows 8 Pro and Internet Explorer 10, I have set IE10 to compatibility mode and removed my antivirus software (Kaspersky Internet Security) but still cant send a ticket, please help! Regards, Nick. P.S. I 'm unsure of the forum I should be posting to so please redirect me if needed.
Set photo screensaver
Hi, I could not find the configuration to set the photo screensaver with directed to a specific folder. If it was directed to My Pictures, the screensaver would appear all the user's pictures instead of company's logo. Thanks.
Changing wallpaper permanently
Hi, I managed to change the wallpaper for all the users using User Configuration. However, if the user logs in out of network the wallpaper appears blank. Is there a way to fix this? Thanks. *sorry posted in wrong section. mods can please move this? thx
Report on File or File Extensions
Is it possible to report on the existence of a specific file on a machine or a particular type of file? I have several scenarios in mind, one would be to report on the existence of a log file that is generated by a script I run at startup, the second scenario would be to report on users that have .pst files stored locally. Thanks
User administration DC8 -Role
Hello, i have one problem with defining roles for user. In User Administration i created new Role: Service_Desk and on Configuration module i gave permission Read Only. In that case my SD technician can see all configuration that i created but cant select target for deploy (Computer name or anything else) and that's problem for me. In second case for my Role: Service_Desk on Configuration module i gave permission Full control. With that permission he can delete configuration create new configurations
Installing the Agent on an external Client
Hello Community, I want to use Desktop Central in the company I am working for, but i have a few questions. How can I install the Agents on clients which are not in my network? Where i have to place the packages so that the external clients can download them? For example I want to install Software from a virtual server in the company, where Desktop Central is installed, on my home PC. Pls help Thank You eccogo
shared network printer not detecting while browsing
I have added an IP printer in one PC and shared it. But it is not getting detected while browsing for printers, however some other printers are detecting. If I add the path manually, it is giving me an error that "driver can not be installed, access denied". What could be the reason?. Regards Jobin
Feature Condition in MSI maintenance mode
Hi, I have a scenario wherein i have say 5 features in MSI (say A,B,C,D,E). First user installs say only two features (A,B) and finishes the installation, now after few days he want to install one more feature which was not installed before (say C) and remove one of the feature which was installed before (say B), so he will double click the MSI, out of modify, change, and remove he selects modify radio button, clicks next and on feature selection box he selects extra feature (C) he want to install
Adding Services Under Configuration
Hi, Under Configuration > Add Configuration > Computer Configuration > Services I was trying to add some new services that are not available by default. Beside "Service Name" there is the "Customize" option then there is the ability to browse for services. When I click "Browse" the Desktop Central reports that there are "No Computer Available". I have the Desktop Central agent installed on about 60 computers so I am not entirely sure why it is reporting this message. I should mention that we do not
Disable All USB Storage Domain User
hi i wanted disable some computer USB in domain & i selected that but unfortunatly all the computer USB Storage Disabled. So i set the policy for Enable but i does not work correctly even that's show Configure Apply successful i see regedit & it's true . i dont know what do i do ? i had to uninstall Agent for work USB help me pls
Power settings not deploying properly.
I am playing around and testing with the power scheme settings available in Desktop Central. I deployed a scheme that basically has the Shutdown button set to power off the test unit when the button is pressed, as well as when sleep button is pressed. I verified the test laptop's power settings to see if they changed. The correct scheme name was deployed and set active, but everything seems to be set to default - everything is set to "SLEEP" for the button presses. Currently using the newest build:
Deploying HOSTS files
I am wanting to push down an updated HOSTS file to our remote site computers. What would be the easiest way to achieve this? I've had no issues deploying other software and patches to these computers in the past but not sure the best way to deploy the updated HOSTS file. It would just be replacing the existing one that is currently on their system. All of these computers are Windows XP Pro SP3 systems.
Move computers remote office
we have reorganized allwe have reorganized all remote offices. If the computer is on, the change is ok, but if the computers is off can not be done this change..... You may automatically move when you contact them?
Serial Number in Macintosh
We have add our Mac lately in Desktop Central. At Intel, the service tag field, is the machine serial and serial number field is the serial of operating System. but, in Macinthosh the service tag is empty and serial number field is the serial of machine and not the operating system serial number Is this correct or a bug ??
Problem with Client Mac
I have Destkop Central Build No:80234. When I install a client Mac, I'm all steps and it´s shows the mac has been installed correctly but in the SOM, never appears in the inventory. The Mac computer has no proxy or firewall. Where are the logs on the Mac to see the problem? Thanks
Problem with deploying on Win7/8 configuration. Access denied
Hello, I have problem with deploying configuration on Hosts with Win7 and Win8 OS. Configuration deployed ok on Host with Win XP but all new hosts with W7 and W8 has error Access denied. GPO are the same on all hosts so creditional are the same. I really dont know what is the problem... I saw in forum history that can be problem in WMI and open ports on Win7. I hope that you have some solutions for problem. Regards, Sebast
User Configuration - Deploy shortcut
Hello, i need advice. I have shortcut which i need deploy to selected users desktops. My problem is that users in firm can log on more than one computer with their account. Configuration that i created, deploy shortcut first time when user is log in, but next day when user log in another computer with his account shortcut is not deployed - ( because configuration deployed first time ADME for DC i think operation is completed)... Any idea how create configuration to solve this problem. Kind regards,
Grouping templates
I would be great if you could group software deployments and collections together as a single template for deployment. We currently have a configuration that I use as a template that deploys three software packages. We then also have a collection that deploys an ico file to the PC long with two icons. It would be great if these multiple configurations could be groups together somehow so the whole thing could be grouped in one step
Add archive option to configurations
Dear Support, In list of configurations, would it be possible to add an "archive" option? Currently there is "global view" and "my view" - it would be good to have an option to archive them, and then only show what you want to mark as "live configurations". "Archiving" a configuration would have the effect of hiding it from the general global or my view, and have a separate option to view archived configurations. Still retain the ability to copy an archived config to live as a new configuration.
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