How to block DC8 admin interface
Hello! How to block Admin interface access from outside network in apache conf. Ex: I need to disable admin interface from outside access to https://externalIP:8383 and allow only from https://localhost:8383. NB! I am using only MDM service in that server. Thnx!
Password Protect desktop central Agent uninstall
Hi, Is there an option for the desktop central agent to protect uninstall by providing password even if running the vbs script that uninstalls the agent, sometimes some local administrators are using the uninstall script to uninstall the agent and this is an unacceptable way.
MDM and iOS 7.0
Is MDM compatible with the new iOS 7.0?
Remote Control Problem
Hi everybody. I'm in trouble with Remote Control java plugin: connection to a Windows desktop from a Linux machine is ok, but from a Windows machine the applet hang and doesn't let me to connect. I tried out with Firefox, Internet Explorer and Chrome browser but the problem still exists: java applet logo appears (http://www.java-forums.org/attachments/java-applets/1332d1319003525t-remove-java-loader-jsp-page-java_logo.jpg) but applet is not loaded. Windows machine java version is 7u25 and Desktop
Patch Management Improvement
Hello, Can it be made possible to select only "Security Updates" to be downloaded and installed. At the moment Desktop Central requires a "severity" to be selected as well. This will cause issues with the applications running on our servers.
windows 8 crashing
We have a windows 8 machine which frequently crashes beyond repair. Only a fresh install is possible. Once the system is rebuilt and put on the network, the DTcentral client gets installed via GPO. It crashes again. There is a error at event viewer as Unable to rotate the log files in Desktop Central Secure USB Collection. Anyone come across this ?
Stagger Inventory Scan
Is there a way to stagger the inventory scan so that it occurs at different intervals on different OUs or groups? This would be beneficial to us because some of our machines are virtual and sharing processing power.
Software Inventory on Desktop Central (sorry this is in the wrong forum, i dont have a desktop central option to choose)
Hi, We are having a strange issue, where for quite a few software procucts, multipl entrys will be generated in the software inventory for the same versions of the same software. For instance i will see "SoftwareName" detected on most machines, but then the same software will be detected as "SoftwareName [Enterprise Edition]" and "SoftwareName [Express Edition]. This is three entrys for the same software. If i investigate the user machines, i see no reference in add/remove programs to Express
software no microsoft
I need to know if there is a list of non-Microsoft software that is updated with Patch Management
error messages dcconfig.exe
Yesterday I installed the latest version ... and now.. are receiving error messages dcconfig.exe szAppName: dconfig.exe zZappVer:0.0.0.0 szModName: dcconfig.exe szModVer: 0.0.0.0 offset: 00077ee0 Display various messages per day Any solution??. It is possible to turn back??
Discovered Networks
Hi I have a problem with the Desktop Central. The problem concerns dicovered Networks. Central Desktop is installed on windows 2012 server. For some reason I can not find my network Workgroups. Strange because Windows 2012 Server sees my workgroups. Please, suggestions and help
Turn off Windows Defender
Has anyone built a configuration that will turn off Windows Defender?
Registry file
how do i import a .reg file
DirectAccess for Remote Management
Has anyone configured the use of DirectAccess with Desktop Central? My DA clients are able to contact the DC server, but I am not able to start remote sessions on demand from the DC server to the DA clients when off-net.
Better alerting.
I would like to better monitor my network with Desktop Central. I have searched today and I am unable to find how I can get desktop central to send me an alert if a computer has been off-line more than a specified time. I did see the Power Management stuff but cannot get it to report what I am needing. Also I noticed that I am getting alerts such as when the Distribution has stopped but it will not send an alert to me or I can not customize it the way I need. If I am overlooking any of this please
Initial setup best practice
Hello, We recently purchased Desktop Central and i'm in the process of setting up our initial configuration. We have multiple sites in our organization. All are connected with fast WAN links, so we do not have the need for distribution servers at this time. For organization purposes, I'm looking to set up a Remote Office for all location and associating the location subnets. Is this the best method for setting up locations or is there a better way to logically group PCs for management and
Feature request/enhancement WOL & Patching
Hi Support, I was wondering if it is possible to add the wake on lan option to the Automate Patch Deployment. If we have computers to be patched and a user has switched them off, it would be good to have the option of waking the computers up before Scan systems, download and deploy missing patches. Kind Regards, Billy Greig
Get device location
It would be very useful for us if we could interrogate the device to get its current location/last known location - if it could then show it on a google map then even better, alternatively an api call to interrogate and return lat/long so we could then plot on goggle map. This would help locate lost/stolen phones
Using computer configuration - Shortcut
I am testing this configuration to place an icon on the desktop of all users for all computers in our domain. I've specified the target application both manually as well as clicking the browse button and navigating to it but it places a blank icon on the desktop that just points to the C:\ drive. I've also included the Start in Folder to no avail. The shortcut should point to a application on a network drive. Is this a known bug or am I not doing something right? We're on build 80268.
Upgrade new version (Build 80269)
Dear all, I upgraded new version (Build 80269) for Desktop Central today as guideline below, but it’s nothing happens. Desktop Central is still an old version. Plesase help! http://www.manageengine.com/products/desktop-central/service-packs.html#instructions
Does the file C:\Windows\System32\dclibxml2.dll belong to the DesktopCentral Agent service?
I am trying to work with our Antivirus Solution provider to resolve issues that we are experiencing with their product. So far they have blamed everything under the sun, including DesktopCentral deployment tasks as the culprit. They are inquiring about a specific file, I guess was in the crash log or something for their product. C:\Windows\System32\dclibxml2.dll I've tried to look this information up on the internet, and it points to potential virus or malware. However the system that it
Blank ip address column
We are facing a problem that in some of the PC's the ip address is not appearing in the column. The scanning is completed successfuly and I can view the ip address if I go to the summary. How ever in the remote control page IP is not appearing? What wil be the reason?
Desktop Central Announces End Of Life for Old Patch Database!
Why this Announcement? Desktop Central’s Patch Management has significantly evolved in the last 2 years like introducing support for MS SQL, Mac Patch Management etc. These enhancements required a lot of internal changes in our Patch Database (DB) and have been maintaining several versions of the patch DB, so that the customers are not forced to migrate to any specific build. We are also planning to add a lot more features like patch uninstallation in the near future. It is extremely difficult
File Copy user variables
We're trying to setup a job to copy Microsoft office template files to C:/Users/userid/appdata/roaming/Microsoft/tempates and other similar folders. The default variable of "$userappdata" appears to go to Documents and Settings. With Windows 7 (and later) this doesn't work since the path is to "Users". I'm assuming this is the issue since the file copy isn't working. Is this a compatibility issue or is there a different variable or is there another way of doing this? Thanks
order of collection wizard
i have a process i want to run on our PCs. I want to first send a message box that will say we are going to update a program. then if that program is running kill the process and then copy a file that is running. If i build a collection i can choose custom script, file and folder operation and message box. It seems to always put the custom script first but i want it to be second and wait 60 seconds before it copies the file. Thanks
manage desktop clients in DMZ
I have a number of servers in my DMZ whcih are not part of my AD domain. these are webservers that are vm guests on a hyper-v host. Well i wonder if Desktop central to manage these servers? If so what are the ports we need to open for secure communication and whichdirection? Since these servers are non AD members what setting should i use for the agent? Thanks.
Feature request/enhancement: Manage DC Agent Settings by groups...
Hi, I would like to be able to have the DC Agent behave differently according to the different types of system on which it is installed. i.e. On office bound desktops I don't want users to interact with DC at all, so I don't want the agent tray icon to be displayed. However, for laptop users and servers, it would be more useful to have the agent tray icon displayed. Is this currently possible? If not then please add it as a feature request/enhancement for the product. Thanks, David.
Desktop Central Dynamic Custom Group Conditions
Hi We are using desktop central 8 build number 80261. When we create dynamic custom groups conditioning with software name we need to combine AND and OR together. Lets say; first I'm looking for two software, its enough if one of them is present, but then looking for a third one which is mandatory. (Software A (OR) Software B) AND (Software C) Can I achieve this? Best regards
Licensing Information Require
Hi, If I have 30 license for Desktop central license and asset are more than 50 those include printer, scanner (local), desktop, laptop, server, switches. I would like to know do I need to purchase license for all asset those are connected to local machine eg. local printer and scanner? Is any license calculator is available for Service Desk and Desktop Central? Please revert urgent.
how to exclude java from certain PCs
Hi, we run an oracle system here and the Java version must stay on version 6 can you tell me the best way of approving Java's lastest patch but excluding these machines from recieveing the update. thanks Russ
Inventory Report
I need to run a report that shows all of our workstations and their warranty info. I need the following columns: System Name, Remote Office, Operating system, Manufacturer, Model, Warranty info, and OU the system is located. We have our systems in OUs by department. Does anyone know a way to do this? Unfortunately, I do not know how to write a custom query. Thanks, Robert
Question about setting up email server
Is it possible to setup the email server for email notifications if you have a pop based hosted email? Or is it only for local exchange servers? I've tried my comcast server, etc but the following when i hit ok or test email Failed to apply Mail server configuration.
Use DFS as Software Repository
I'd like to utilize an existing DFS folder as the Software Repository for Software Distribution. Please let me know if this is possible.
Can't see version #'s of grouped software in Inventory
I need to group my Nitro Pro software into a group so that I can manage the license reporting feature. However, when I search for Nitro Pro installations in Inventory, it just returns 'Nitro Pro Group' and says 14 installation. When I drill down, it lists what 14 machines have it, but not the version number on each machine. 'Version' is not avail in the column selector either. I need to determine which users are not on the latest version. Seems like an oversight to me.
Wiping Exchange Data
Hello, Does ManageEngine wipe Exchange Data by removing the Exchange profile from the device or is there a way to wipe just the data that is sync'd via ActiveSync? Thank you,
Warranty Scan process questions and suggestion for future release.
Does the warranty scanning take place during the inventory scanning? If so, may I suggest that this be a seperate user scheduable task? From what I've seen, typically the most important information for warranty scan is gathered at the time that the agent is installed on the computer (it grabs the serial and model number of the computer). Typically this does not change. In my mind, the warranty scan tasks should be something that is scheduled for off prime hours, and only communicates back and forth
Inventory Process never finishes
Since patch level 80251 and after 80260 patch for Desktop Central, I am not able to get the inventory summary to finish. the only way to stop this is to restart the Desktop Central Service on the server. I've stopped all scheduled Inventory Scans and it is still doing the same thing. Is anyone else having this issue and is there a fix?
MySQL Access
Where can I find the mySQL root password and port? Try to come up with a query for a custom report on my own.
IPv6 and Wake on LAN
Using Desktop Central with Windows 7 Pro client PCs. I'm having a problem with the Wake on LAN feature. It appears that DC is detecting both the IPv4 and IPv6 addresses of the PCs, and displays them both on the WOL page. The "Broadcast address" is left blank. When trying to wake a PC the resultant error message is "IP, MAC or Broadcast entry not valid". I can manually change the IP address, deleting the IPv6 address in DC, and adding the broadcast address, and then it will wake the PC. However,
Custom Query to get system group details
Hi, I am looking for a custom Query to get system group details (users in administrator group) using Desktopcentral. Thanks in advance..
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