scheduling custom script
Hi, I want to run a custom script everyday that checks and reports the percentage of space left. I want to run this everyday but unfortunately I don't see an option to do that. Its says I can run it at logon but I don't login to every server everyday. Is there anyway to get Desktop Central to run the script at a specific time everyday or even several times throughout the day?
Desktop Central to 90003 from 80294 upgrade failing
Hi, I am trying to upgrade my version of Desktop Central to 90003 from 80294. However each time, this is what it does: Creates a backup Goes through the installation process Goes on to say uninstalling before the final message states uninstallation successful. Looking at the logs the only 'severe' messages I can see are below, although there are a few instances of these within the logs: Sep 19, 2014 3:48:11 PM [com.zoho.framework.utils.crypto.EnDecrypt] [SEVERE] : Encryption failed Sep 19, 2014
Mac Agent installation
Hi, I am having issues with the DC mac agent. I have configured and downloaded the mac agent from the SoM. I can install it onto a MacBook air and it says it is successful, however it never shows up within the inventory. Has anyone got any ideas of why this would happen? Logs can be provided if needed. Build: 80294 Thanks Adam.
How to get rid of old machines no longer in service
I have old machines that have been taken out of service still showing up in various areas of DC that need to be removed. Any tips on removing them?
ports utilization for Desktop Central MSP - Directly connections
Hi guys, I need to install Desktop Central MSP trial version for the moment and I want to connect 3 remote client with the direct connection option. Could you tell me all the correct ports to comunicate the central server with the client? I'd like to know enough if the connections must to be bidirectional. Thanks, Ryo
App Distribution
Hi all, there is any way for force remotely installation of some application? On Samsung S4/S4mini devices. I also open a support ticket on that but I got no answer. [Request ID: 14530875] Any help is appreciated. Thanks Mauro
Computers with or without antivirus
Hi all, we need to have a report to show computers without antivirus, it can be used for any other application status as well. thanks in advance
Prevent users from changing desktop
Hello, Is there a template to block users from changing the desktop? I need a template to lockdown a domain workstation, preventing users from making changes to the icons, taskbar, background, and screensaver in the desktop. Thanks.
ManageEngine User Conference 2014
We are pleased to announce exclusive user conference on IT Service Management. The user conference will be held in our head office at Pleasanton, California on November 13th and 14th of this year. What do you gain? Check out new features, developments, integrations and more Learn the common problems you might encounter and to fix them Best practices and tips on using the product from other fellow users Take the certification exam at no cost Meet the Team Meet the product experts and share your product
Build 90059 download link broken
I am currently unable to download the newest 90059 build patch from the following location: http://uploads.zohocorp.com/Internal_Useruploads/Desktop_Central/p190bt6obo1oq27nd15v54mtca40/ManageEngine_Desktop_Central_9_0_0_SP-0_59.ppm Tested with two different browsers and both attempt to connect to uploads.zohocorp.com but end up timing out. Since I didnt' see another thread addressing this, I thought I'd start a new one. Thanks, John
Deploy package with system account default
Hi guys: I have a troubles when I would like to deploy a custom package; problems - or may be missundestanding-, with option packages settings: install as "system user" or "run as user".. I've detected when I deploy a package with install option "system User", not working properly, because the package required to define previously a user... What those mean "system user", administrator user for each machine? Thanks for your support. Carlos
HOw do I get a report that lists the CPU type for a PC in DC
I know how to get the number of CPUs but can not find the type> Looking for something like: Intel i7 1.73Ghz MIke
Desktop Central - Vulnerability DB updates failing
Desktop Central - Updates to vulnerability DB fails. Desktop Central Build 90046 Since 9/9/2014 automatic and manual attempts to update the Desktop Central vulnerability database have been failing. The failure message is "Failed to Update the Vulnerability Database" The progress screen seems to show that the process is successfully: 1- Connecting to the Central Repository Server 2 - Checking for new updates 3 - Downloading patch SQL's Tried disabling Synamtec EPP agent on the Desktop Central server
Deployment of office 2010 is not successful. What is wrong?
In testing out configurations within DC, I have encountered another issue. I followed the entire steps outlined at How to Deploy MSOPP2010 without success, including the Office Customization Tool from Microsoft. Current install command: \\MyServer\Installs\Microsoft\Office2010x86\setup.exe /adminfile "\\MyServer\Microsoft\Office 2010x86\x86Deployment.msp" Upon deploying, I have rebooted the target computer, logged off/on. I have also went to the target computer, navigated to Desktop Central agent
Is it possible to restrict USB drives per user?
Good Afternoon, Is it possible to restrict USB access per user? I understand it can be accomplished per machine, however; as an administrator I would need USB connectivity available when I log in. Looking through the templates for user configuration: User Configuration ->Registry Settings ->Header Key displays the following options: A. HKEY_CLASSES_ROOT B. HKEY_CURRENT_CONFIG C. HKEY_CURRENT_USER D. HKEY_USERS\.Default The registry settings for computer configuration point to the correct location
Desktop Central service starting and stoping
Good Afternoon, We are currently experiencing an issue with Desktop Central in which the service keeps on starting and then stopping. Regards, Ben
Desktop Central exploit
Hi everyone Has anyone seen this yet? http://packetstormsecurity.com/files/128194 "This Metasploit module exploits an arbitrary file upload vulnerability in ManageEngine DesktopCentral v7 to v9 build 90054 (including the MSP versions). A malicious user can upload a JSP file into the web root without authentication, leading to arbitrary code execution as SYSTEM. Some early builds of version 7 are not exploitable as they do not ship with a bundled Java compiler." Regards Stefan
Reboot Prompts
I would find it useful if I could have a prompt to users to reboot their PC when one is required to complete an install/patch. Ideally with a customizable message and the option to say how often it will remind them.
Unknown Error. Code : -2145124329
I am getting this error when trying to patch for most of the Windows 8 users .
Inventory Issue for Mac (OSX) Agents
I was wondering if anyone else is having the same issue that I am with the Mac agent. Inventory scans seem to run just fine and from looking at the logs on the client workstation everything is scanned and successfully transmitted to the Desktop Central server however when trying to view inventory data for those workstations it seems to have a lot of problems. Specifically, for new agent installations when viewing the Inventory Details each of the tabs contain no data but the Last Scan time stamp
Desktop Central Mobile App – Requirements gathering
We are going to develop a Mobile App to perform essential device management operations from mobile device. We are currently gathering requirements to prioritize the features required to manage systems and mobile devices from the App. It would be great if you could provide us with your valuable inputs by clicking the link below: https://survey.zohopublic.com/zs/vsCNmD Your inputs will help us to understand your requirements in building an App that is most beneficial to all.
.lock
Hello, We have a file called .lock in DesktopCentral_Server>/bin folder, is this necessary to delete it before applying the hotfix build #90059 ? We had problems to applying a older hotfix, Technical Account Manager give me advise to delete ppm.lock file, but there is only a .lock file Regards, Marco
Inventory for a DLL
I have a piece of software that is implemented as a DLL. It is called out of another product and I am looking to inventory this DLL in order to know what versions each machine is running and use this information to target machines for updates. Is there a way to configure Software Inventory to pick up a DLL file? Thanks in advance for your assistance.
ME MDM App causes Samsung Galaxy Phones to be slow down dramatically and drain battery
Hi, We have received reports from several users that after installing the ME MDM app on their Samsung Phones it causes a number of performance related issues: Phone becomes super slow; Stops working all the time to the point of shut down; Random call drop outs; Battery drains rapidly - From 100% to 0% in 6 hours or less Takes a very long time to charge Has this been reported before and if so what can we do to bring the overall performance of the phone back to what it was before the app was installed?
Remote Control
Could anyone tell me if a user needs to be a local admin on their own machine to be able to use the Remote Control tool in Desktop Central?
Software Deployment Build 90045
Completed the upgrade to Desktop Central Build 90045, I then tried to use an existing software Package for IE 11 to push out the installation to 4 Win 7 desktop computers. Received Error Code 40008 and Execution Failed even though the software was installed? Additionally, when I view the software installed on these devices, it lists both an earlier version (IE8) and IE 11 are installed, though when I go to the computer itself and look at the Programs installed, it only lists IE 11. Is there something
Desktop Agent GPO
We have set up the GPO per the instructions located at http://www.manageengine.com/products/desktop-central/agent_installation_windows_gpo.html We are able to install it by hand, but the GPO startup isn't working. According to windows logs it is successful, but it never installs. Any help is greatly appreciated!!
Patch Tuesday update for September - 2014
Hi Team Here is an update on September 2014 - Patch Tuesday support - status update New Security Bulletins : MS14-052 - Cumulative Security Update for Internet Explorer (2977629) - Supported. MS14-053 - Vulnerability in .NET Framework Could Allow Denial of Service (2990931) - Supported. MS14-054 - Vulnerability in Windows Task Scheduler Could Allow Elevation of Privilege (2988948) - Supported. MS14-055 - Vulnerabilities in Microsoft Lync Server Could Allow Denial of Service (2990928) - Supported.(KB2982388,KB2982390
MSWU-975 keeps showing up as not installed
Newbie using Desktop Central for patch management. I just noticed that I pushed out the MSWU-975 patch and it installed across all of my PCs but it keeps showing up after the new scans that it has not been installed. tried rebooting a few machines but it keeps coming up. I looked on a couple of the PCs and KB 2917500 was installed multiple times. What do I have configured wrong? I have been manually running the updates and scans until I have my feet wet.
Patch Mgmt and Inventory support for new 64-bit Google Chrome browser?
I see this morning that the Win and Mac versions of Chrome v37.0.2062.94 are now detected. When I install the new 64-bit version of Chrome v37.0.2062.94 on a Win 7 SP1 workstation, then scan it for patches and assets, the 64-bit version is showing up exactly the same as the 32-bit version. There doesn't seem to be any detection of the 64-bit version. This will make it difficult to roll out the 64-bit version to our 64-bit workstations and tablets, if DesktopCentral can't tell us which ones are
Is it possible to allow Adobe Updates?
Good Morning, Our company is currently reviewing Desktop Central and I need clarification on a template. We have end users that need to use adobe acrobat, and we prefer to keep them updated automatically, without doing so manually. I found the following template to disable Adobe 10 updates as noted belowfor (32 bit and 64 bit). Action Header Key Sub-Key Data Type Value Name Value Data / Expression Write Value HKEY_LOCAL_MACHINE SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockdown REG_DWORD
Need an Idea to install large size software
Hello, I would like to ask if you have any procedure or has been dealing before with the same issue that we have in our company. We have a Central Server and aproximately 12 remote offices with aproximately five thousands computers. When we launch the installation and uninstallation of an application from Desktop Central it will copy all files and folders from Desktop Central repository to C:\Program Files\DesktopCentral_Agent\swrepository\swuploads of the client computer. Then we unzip the
Desktop Central on non domain pcs
I am wondering if anyone is using this application for PCs that are not on a domain. I have 40 locations that have 2-3 computers each that have no VPN or MPLS connection back to main network. All of our apps are cloud based or web driven. Has anyone used this product in this manner. I am looking at a all in one management platform for patching, Remote Control and software rollouts. Currently looking at Logmein Pro & Central but use several other ZOHO apps so want to give them a look as well.
Desktop Central is unable to start after Patch 90045
Hello Team, i´ve try to install the Security Patch with Build number 9_0_0_SP-0_45. During Installation i got the error, that some argument could not be read and the installation was aborting. I restart the whole Server and the Services from the Desktop Central Core Server will not be starting. Additionally, i canot install the newest Hotfix with Build number 9_0_0_SP-0_46 because i get a "unable to install update" warning and the installation is aborting. I´ve found some lines in the "dc_service_log"
Inventory > Software > Filter-by drop-downs no longer working in build 90059
I just applied the latest hotfix 90059 to our Desktop Central server last Saturday. I noticed today that when I select the Inventory tab, then select Software in the left margin and pick any of the categories (or domains or types of software) from the filters, nothing happens. Inventory > Computers and Inventory > Hardware filters work fine. Just Inventory > Software no longer responds. We have two configured administrators, and this is the case for both. I've tried using both Chrome and Firefox
Data share between DC and SDP.
I've recently implemented SDP and DC and hopefully have it all up and running as expected. It was my belief that the two synched asset data. I'm assuming then that if i go through the asset info in SDP I click on the system tab - it shows nothing. However if i go through DC then i see local users, groups, services etc. Should this be pulled across? Or am I thinking it does more than it does?
Remote Control hotkeys?
Are there any hotkeys available for Remote Control sessions? I have not been able to find information about this anywhere. Most wanted hotkeys: - "Windows" (open start menu/page) - "Windows" + D (open Desktop) - Ctrl + Shift + Esc (open Task Manager)
desktop central schedule reboot and autologin
I know there is a way to have desktop central perform a scheduled reboot of a server but is there a way to have it log on and start a few programs? thanks.
Problem importing sites from MDC to SD MSP
Hi, If the name of the site in SD MSP is a comma, the MDC area misses to the name before the comma, for example Name the site in SD MSP g. Sankt-Peterburg, Bogatyrskij prospekt d. 53, korpus 3, office 5 In MDC imported the following name: g. Sankt-Peterburg missing - Bogatyrskij prospekt d. 53, korpus 3, office 5
Mobile Device Management support for Windows Phone avaliable!
We are pleased to announce the availability of MDM support for Windows Phone. You will now be able to manage your Windows phones with features such as: Profile Configuration Asset Tracking Security Management App Management and Much More To learn more visit: Windows MDM or Download a free trial to experience it
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