Can you fix the security for your upload section: bonitas2.zohocorp.com
bonitas2.zohocorp.com That's your upload tool for customer to provide you with their very sensitive logs and maybe other data. The SSL security of that website is broken which makes the communication insecure by definition. ssllabs also rates the SSL security of your website a B, with detailed explanations why. See: https://www.ssllabs.com/ssltest/analyze.html?d=bonitas2.zohocorp.com Can you please take care of this as soon as possible and provide us with a safe means of providing you with our sensitive
How do I deploy a Scheduled Task as the local user account and not the admin account DC uses?
I want to deploy a Scheduled Task to certain users and run the task as the user currently signed on to the computer. I can deploy a Scheduled Task in DC but it runs as the DC admin account and not the local users.
Exchange Patches and Rollups
Does Desktop Central support Microsoft Exchange 2010 updates and rollups? I tried searching for "Exchange" in the Supported Patches view, but got only get results for Exchange 2013.
What's happening with CCleaner-English (5.17) patch support?
Couldn't download this patch? Thanks, Zahid
Action Log Viewer shows installed yet pc not in inventory
Upgraded to latest version. Have windows 10 computers on the network that aren't showing up in desktop central. Modified the gpo script as specified in https://www.manageengine.com/products/desktop-central/agent_installation_windows_gpo.html. Action Log viewer in Desktop Central says installed. I know for a fact the pc is on but it's not showing in inventory. What gives?
Incorrect number of monitors displayed for windows 10 computers
For Win10 computers, the second monitor is missing. For Win7 everything is correct. Has anyone noticed this and is their a solution? My asset reports are now screwed.
Desktop Central Agents (9.2.041) not installing from Group Policy after upgrade.
I am not sure if anyone else has run into this problem but I am stuck on a problem with deploying agents through Group Policy. Previously I pushed the agents through Software Installation in Group Policy with out any problems while using version 9.0. I have a folder structure setup with the software listed for the my different sites. Since upgrading to the current version (9.2.041) the agents will not deploy. I tried to run the installer from the network and locally which brings me to a prompt that
Best way to uninstall KB3035583 (GWX) with ME DC
I've already successfully deployed the Reg tweak (and dozens of other DC configurations and deployments, not a total noob) to disable the Get Windows 10 (GWX) updates, per the Microsoft KB. However, I also need to remove the entire KB3035583 since it is nagging our users still (even though it's disabled and won't allow the upgrade). I have been unable to do this, since this KB is not listed in my ME DC patches for uninstallation. I've also tried a simple one-line batch with the WUSA command that
Tools/Remote Control shows "No Domains Available" and shows no computers
Hello, When I go to "Tools/Remote Control" within DC it populates no Domains or computers. No search criteria (adding a specific IP address or computer name) to search for yields anything. This also happens when I go to "Inventory"... No data is present at all. The agent says it is installed correctly. Clicking Scan Systems/Patch Scan shows all systems and all available domains. This just started happening maybe 2-3 weeks ago. Thank you for any suggestions
Removing computers from Scheduled Wake On Lan
I added a custom group to a Scheduled Wake On Lan. There are two computers that I just need to remove from the Wake on Lan task but everytime I remove them and save the task they keep coming back.
Set default programs for all users using desktop central?
Is there a post installation script that sets a certain app as a system wide default after its been installed?
Deploy extensions/add-ons in Firefox
Does anyone know if there is a way with desktop Central that we can deploy firefox extensions? If not through Desktop Central, another way? Thank you!
How to edit information within WMI for user workstations.
Hello all, After some CSV import frustrations and a few tickets later I have learned that "Asset tags" can only be imported/updated through Windows WMI. I was wondering how I would go about editing/adding this information for client machines. Thank you for any assistance you provide.
Linux support?
I read a few posts that Linux was on the roadmap for quite some time now. Does the current Linux agent support patch management? We don't have an immediate need and it's not easy enough for me to test it just yet. Last time I tested I believe it only did inventory. Thanks.
Has anyone else seen horribly slow software deployments on DC Build 92038?
We previously pushed 100s of MB of software in 20 minutes or so on our ISP grade internet and Gb inside networks. On hotfix build 92038, software copies at around 1KB per second which is atrocious and renders the most important feature to us unusable. Has anyone else noticed this? It's not hard to monitor in the C:\Program Files (x86)\DesktopCentral_Agent\swrepository\1\swuploads folder. I can't locate any bottlenecks outside of the code, which obviously I have no visibility into. Previously,
Rendering Exception
DesktopCentral - 92041 (upgrade from 910xx)
Modify "Alert" messages
Hello, I began to activate "Alert" Configurations for several user groups, i.e.: Warn User 5 days before password expires. / Purge TEMP files. Is there a possibility to modify the text message in the Alert-Popup? For example users have reported, that these messages are confusing and they where not sure, where this came from; one had suspected a malware/virus, because of the plain look of the message box. How can I modify this? If there is no way via frontend: I saw that this is executed by wscipt.exe,
Schedule patch scans
I have several custom groups and would like to schedule each group to do an inventory scan at a different time throughout the day but I can't find a way to do this. We don't want all of our computers to scan at the same time. Is it possible to do this? Thanks, Amanda
using internal RIS-Server for MS updates instead the normal download server
Hallo, I m using DC 9 now for some weeks. Great tool and makes my admin-live easier. My question: We habe a central managed Windows RIS Server. Is there a way to use this source for updates instead of the Microsoft-Server? Ralf
How to run assetscanlock.vbs silent
Hi Support, We have a quite a few laptops that have the asset scanning locked, I have followed your document regarding the renaming the repository and running the assetscanlock.vbs file. We would like to be able to run the assetscanlock.vbs silent so as we do not have to login or get the end user to accept the prompts. Is this possible? Kind Regards, Billy.
Desktop icons for...
Hi, is it possible to have shortcuts for the following 3 functions: Desktop Central Agent Send Request to Helpdesk Self Service Portal Found this within the Self Service Portal settings on Desktop Central. There have been times where the agent on machines have disappeared or not loaded, and users are having to log out and back in again to restart Desktop Central. The Send Request to Helpdesk and Self Service Portal links on the desktop would also be handy for users to have.
Can't start Desktop Central
Can anyone help me start Desktop Central? I'm getting an Error ID 7024 in event viewer. A window also appears saying "If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1." I'm trying to run this with a Domain Admin user, so rights shouldn't be an issue. Thanks!
Remove Local Admins on PC’s
hi, is there an option to remove local administrator on pc's from desktop central ? thank you
Firefox ESR 38
We want to stay on Firefox ESR 38 because of some software that we are using. Now that ESR 45 has been released the systems with ESR 38 show they are missing ESR 45 instead of showing they are missing the most recent ESR 38 update. We changed ESR 45 to Not Approved and now the systems with ESR 38 show they are not missing any patches even though there is an update for ESR 38. Is there a way to get them to show that they are missing an update even though it's listed as superseded? I don't think
Remote Control launches window option menu on connect
Whenever I connect to a client, the top window's menu launches like this: It would also be nice to have an option to launch in view only mode with the ability to take control. The current 'view only' option is a global option and does not allow taking control after the session has started.
I can´t find the patch KB2687623 in patch Database
At work we will update the version of Exchange, The requirement for version Outlook 2010 is have installed the patch KB2687623. But i can´t find in patch database. we know the reason ?? It can be included ?? Thanks for all
Number max of clients
Hi, I wanted to try Dekstop Central because it seems to be a good alternative to other tools as SCCM. But before I try it, I need some information : - Does this solution can handle approximately 30 000 clients? - If yes, how much will it approximately cost? (as an example, if a client licence cost 50$, the price would be around 1 500 000$.. Such a price..) English isn't my native language, so sorry for the various faults and thanks for your advices.
Patch Sync Failed! quick fixes?
Patch Sync Failed! Your Patch Database is not up-to date. To synchronize your Patch Database, contact support with server logs. Yes, I have already opened a support ticket with support and uploaded my logs, was wondering if anyone has encountered this before and what the solution was? Update Vulnerability DB Last Update Time : Jan 4, 2016 01:00 AM
iTunes 12.3.2
iTunes 12.3.2 was released almost a week ago. Why is it still not available in patch management? Thank you. Regards Stefan
Default Browser Report
Is there a report I can run for all machines to show me what Default Browser is on each machine please? I know some machines have Microsoft Edge set as Default, others have Chrome, and I need a list of which browsers are set Default on each machine. Thanks in advance.
Office 2013 Repair Script Needed
Hi, we have installed Office 2013 on around 250 machines, however it has left Office 2010 installed. I have run the script to uninstall Office 2010 but when trying to run Word 2013 I get: "We're sorry, but Word has run into an error that is preventing it from working correctly. Would you like to us to repair now?" When clicking repair it will fix the problem, but I cannot find a script which I can push out via DC to repair after the uninstall of 2010. Any suggestions would be greatly appreciated
New service pack upgrade.
Hello Everyone, I have build no 91113 for Desktop Central and trying to upgrade to the latest service pack 92000. I have stopped all services but now when installing i get the error " Postgres DB migration failed. The action can't be completed because the folder or a file in it is open in another program. close the folder or file and try again. I have nothing open and i verified through task manager. Still same issue Thank you Aisha
Boottime
Does Desktop Central record the boot time of a device? Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Remote Control will not connect successfully.
I just upgraded Desktop Central last week to Build 92029. The Remote Control (HTML 5) which was working great is now not connecting and stays at loading or when I click connect it will go back to connecting and then will just hang.This is urgent since the majority of the computers we use are remote and now cannot connect to.
icon upgrade to Windows 10
On computers with Windows 7, we have the icon upgrade to Windows 10. It is possible with Central Desktop, remove this notification ??
reinvent the wheel for moving from WSUS to DC?
Hi, I am hoping that someone can save me the hours involved in trying to figure out the best/easiest way to push patches. Specifically, the issue is how do I use test computer groups for patches and then release/approve them to production when ready. Currently, WSUS provides a very simple way in the creation of your own computer groups. I have groups like XP - test, Windows 7 test, etc. Also, we do not want patches that we've approved for production clients getting pushed to any servers as we
Which report should I run?
I have set up Custom Groups (Admin > Custom Groups) based on OU from Active Directory. For example: UK-Marketing UK-Sales UK-HR etc It has assigned the machines using SoM, so each custom group only contains the machines in that department. I will then bee using Self Service Portal to assign only software each department use. For example, UK-Marketing will need Software1 and Software2 but the other departments won't, however, I need to run a report for the machines in UK-Marketing to show what software
Software Deployment - Preload Package; error saving the config
Hello, I just wanted to test Software Deployment with pre-loading the package. This would be useful for roaming users with slow internet/VPN connection. So I copied an existing (and functioning) configuration for installing software and then I enabled "Copy Folder To Client Machines". When I tried to save the configuration, I got the error message: Installation Switches/Arguments is not defined for this package. Click "Modify Package" to define install switches. This cannot be correct, the package
Patches needed but not showing in Desktop Central
I have a server(s) that report in Desktop Central that they need only 3 updates. When I check if the machine needs update locally (Windows Update) the server needs 21 update. I have updated the Patch DB everyday and reran the patch scan on the server. Still nothing changes. The updates that are needed are a week old. I search for a few of the missing updates in Desktop Central "All Patches", example 3098785 and 3134222, and they are not listed in "All Patches" Please advise
Template fails to download: IE11 Prerequesites
The Template for IE11 Prerequesites (x64) fails to load the following file: http://patchdb.manageengine.com/dccrs/updates/ie11_win7_64.vbs Could you please upload the file again and update the Software Template? Thanks in advance! Stefan
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