Citrix Xenapp
Hello, Is desktop central fully Citrix Xenapp compliant? Features like software metering per user, patching, license management (software scans), etc. Thanks
Software Metering Summary
We installed an agent on a Windows 7 system on May 5, 2017 10:43 AM. I had setup a software meter against Outlook.exe. Outlook.exe usage on this system is currently 43 days, 01 hours, 33 minutes. I'm not sure how Outlook.exe usage is > 43 days because the agent was installed 31 days ago. Version 10.0.87 How can this phenomenon be explained?
When we will get remote command prompt in Desktop Central MSP?
" Enhancements and Bug Fixes between 10.0.05 and 10.0.47 Enhancements Desktop Management Remote Command Prompt is introduced in System Manager. "
Delete alert for person no longer here
One of our employees had created an alert when certain software is installed. He has since left, and we recently disabled his email and now his reports are bouncing back to the helpdesk email account. I've looked though and been unable to find the report to delete it or direct it to a generic email address. I have a similar issue with ServiceDesk Plus, but will open another question in that forum as well. Any help is appreciated.
Patch Download status
Hi, I am trying to download the jre7u79-windows-x64.exe patch but I keep getting The http status code returned from web server:404 I am not having issues downloading any other patches. Thanks
Remote Control - can no longer have two techs connected at the same time.
This feature used to work, now it brings up the screen and never fully connects. Is that feature still available and is there anything I can do to fix the problem? This happens across multiple browsers and computers. We are running Build Version:10.0.91 currently. I do have a support case opened currently but wanted to post here as well.
Adding Certificate from Microsoft CA
Following: https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/importing_ssl_certificates.html I'm trying to add a certificate from our Microsoft domain CA. It gives me a .cer and .crt file When I import the .crt file it asks for a .key file. What do I need to do to get the .key file? Are there alternate instructions when using a Microsoft CA?
Schedule Reports : patch
Every week I export a patch report and then sort by remote office and send one report per office... Is it possible to automate these reports? I don´t see this option in Schelude Report -> Missing patch
Setting Chat to not showing up on End Users Machine till after first comment is made.
Is there a setting I am not seeing to set the chat to not show on end users till after the first message is sent?
Scan failed due to incorrect meta files....
To all, I am getting: Scan failed due to incorrect meta files. Please contact support with server and agent logs. Where do I find these logs to attach to this issue? Just manually added the agent to a Ubuntu 16.04 and although Desktop Central sees the device it cannot scan it. Thanks, Preston
Best way to upgrade to Desktop Central MSP?
To all, I have Desktop Central 9.0.2.82 and get the message before logging in to upgrade. What is the best way? Does it install over the top of the current version without issue? Thanks everyone, Preston
Mobile Device Management within Desktop Central
Does it offer OS update ? Thanks,
Agent SO
Hello, Does the ManageEngine Desktop Central Agent work on all types of Operating systems?
PostgreSQL Desktop Central
What is the default username, password and port to connect to PostgreSQL database in desktop central?
Best practice for Software Categories - Desktop Central
Hi All, Im looking for recommendations or best practice when creating Software Categories within Desktop Central. I have set up the following Categories but wondered what you other guys would recommend or what you have set up? Any advice would be greatly appreciated... My Categories: Business Software / Communication / Accounting / Database / Development / Games / Multimedia / Freeware / In House software / Office Suites / Patches & Drivers / Personal / Security Software / To
Would like to have a new product between Desktop central and security manager, based on plan
Hello i use security manager pro and Ms VISIO to manage my it parc. 600 pc i try desktop central but it is too much complex.... I would like Manage Engine make a software behind security manager and desktop central but the most important is that it is graphical! - based on ms visio or equal, - we could add plans - we could manage many locations - we could have icons panels (pc printers, router, switch and many more, we'd like to create wich can have some fields what user can define and changed,...name
Desktop Central Version 9.1.1.0.0
Hi! Can someone help me where can I download the version 9 of desktop central? Thanks, Gau
Generate patch summary 10.0.93
I just updated my server to 10.0.93 and notice that under the all system view. I noticed that when I refresh the page computers that were either scanned then patched that had missing patches or computer that were scanned and have missing patches just show up. As before if I refresh the page I would have to generate an patch summary to show the updated changes in missing patches. Any reason why I do not get this prompt anymore?
Removal of Spotify Application through ME
Hello: I am trying to remove the Spotify application through ME but it fails. Has anyone else tried this? Thank you in advance. Stephanie
Salud del disco
Buenas tardes Desktop central tiene la opción para ver la salud del disco duro ? Gracais
Run-Time Install
Is it possible to deploy software from server to clients during run-time of the client devices without the system restart or start up of the Clients?????
iOS VPP Distribution - Sync Failed
Hi Team When I'm trying to do an app sync I'm getting this error message: Sync Failed - Ensure that you have access to reach the domain: *.itunes.apple.com I've already checked the Token and on the DC server I'm able to ping itunes.apple.com. What could it be? Thanks Stefano
Patch for HP laptops with MicTray.exe
Is there a patch available in Desktop Central for the mictray.exe HP\Conexant issue? I can find it on HP's site, but nothing so far if this is available in DC. https://support.hp.com/us-en/document/c05519670
Applicable Patchs counter reset?
Hi, I did all Applicable patchs about wannacrypt. But, missing system counter dont reset. i patched all servers and then i reboot. they seem missing. How am i reset applicable patchs counter? i added screenshot about my problem. Thanks very much...
Workaround for Java 6 & 7 Patch Download Failure
Dear Users, Java 6 & 7 patch download will fail, since Java 6 and 7 update download links are available only for oracle customers. Refer this link for more details. Follow the below steps to download Java 6 and 7 updates, 1) Download the updates manually using the Oracle account Download the patch "jre-7u79-windows-i586.exe" and rename as 300796-jre-7u79-windows-i586.exe Download the patch "jre-7u79-windows-x64.exe" and rename as 300797-jre-7u79-windows-x64.exe Download the patch "jre-6u45-windows-i586.exe"
Force Google Safe Search into IE/Chrome/Firefox
Hello How force IE/Chrome/Firefox to use Safe Search? Regards
"Systems Requiring Reboot" Patch report not available as Scheduled report option
Build Version:10.0.84 As you can see in the attached screenshots, the "Systems Requiring Reboot" is available as an on-demand report, but is not listed under the available reports that can be scheduled. This effectively deems the report almost useless as we need to notify systems administrators of servers that requiring rebooting post-patch installation on a weekly basis. Is this a known bug or is it by design?
Can have "force reboot option" when we create a special task with "Deploy immediatly fields" different with the general parameter enable
Hello I turn off the windows reboot after "patch installed" for assets in general properties, good but sometimes i need to create specfic task to deploy immediatly patchs/software to specfics desktops, and i would like to have the option "force reboot available" at the end of the task. Regards
Wannacry Ransomeware - Quick summary
Hi Folks, Quick summary post on how to verify the below updates installed status for Wannacrypt Ransomware 4019474, 4019473, 4019472, 4016871, 4019472, 4019264, 4019265, 4019215, 4019217, 4019216, 4019218, 4012598 WannaCrypt Ransomware updates. OS Bulletin KB Number Release Date Supersede Info Latest Bulletin ID Latest KB Latest Patch IDs Released Date Windows XP MS17-010 4012598 2017-03-14 -- -- -- -- Windows Server 2003 MS17-010 4012598 2017-03-14 -- -- -- -- Windows Vista MS17-010 4012598 2017-03-14
Deploying MSI with Post Installation Task to delete Registry Keys does not work
Hello all, i´ve a problem to deploy software (MSI packet) with post installation tasks included. Detailed Problem.... Deploying the MSI Packet --> works old packet will be uninstalled, new packet will be installed The problem is, if the new packet is installed, it creates two registry keys which i must delete. First problem, the software is a VPN client software, so i must copy the new package to the client before the installation starts. After uninstall the old software package and install the new
Dat version of Virus scan
Hi, Is there a report that shows me the DAT version of the Mcafee. I want to check if computers are updated or not. Kind regards Tim Verduyn
Sambacry : Remote Code Execution Vulnerability in Linux
Hi Team, Nice to reach out amidst busy patching season. Here is yet another announcement on the new 'sambacry' vulnerability. What is "Sambacry"? Samba allows non-Windows operating systems, i.e. Linux Operating Systems to share network shared folders, files, and printers with Windows operating system. Samba is a Open-source software which extends SMB protocol to Linux. This runs on majority of the active Linux Operating System currently in use. A critical 'Remote Code Execution Vulnerability'
How am i do? Auto mode, only "Critical" and "Security Update" my domain computers?
Hi, How am i auto install about critial security updates to my domain computers? I want; When, i download new critial security patch in my manageengine server. Manageengine is make auto install to my domain computers. But, only critical security updates. Not third party...
Windows 10 Creator Update Deployment
Does the latest version of Desktop Central have the capabilities to Deploy the W10 Creator Update? How?
Patching Machines that come in and out of our network.
We have a large number of laptop users. They are based in our HQ and branch office which are connected via VPN(we don't use a distro server, all our patched from our main ofc) in both locations they take their laptops home nights, weekends, etc. One of my sys admins did some experimenting and was unable to get remote AND local patching to work correctly at the same time. If the LAN agent is installed the endpoint patches fine while in the office, and of course doesn't when its not. When he configured
Not accepting AD domain
I'm trying to set this up for an evaluation but the it doesn't seem to accept my domain. I've entered the full name of the domain and it asks me to use the short name. It even tells me the short name to use but when i put that short name in it says it is an invalid domain name. I cant find anything in the help to get this sorted. Any ideas? -Mahoney
Desktop Central Monitor Page?
Hi, I want to make display monitor page about Configurations. For ex. i want to see going updates or statistics about execute or in progress patchs. shortly, i want to see a Monitor Page about all statistics to Guest Level. Not admin... Can i make this thought? Thanks.
Sort by online/offline clients
Maybe it's already a feature and I'm just not seeing it but it would be great to be able to sort by a clients status, online, offline, not managed..
Service Pack Build 10.0.83
Hi everyone, Why my build version is 10.0.83 and manage Engine Service Pack Site is 10.0.73? All the best.
In-depth training on "Securing your Endpoints using Desktop Central"
Greetings from ManageEngine. The wave of WannaCry ransomware attacks affected a million users in 150 countries, waking up the wider world to the dangers of ransomware. To help your organisation prevent future threats, join us for an in-depth training on "Securing your Endpoints using Desktop Central" on May 25th scheduled at 11:30 EDT. Register using this link. Regards, Desktop Central Team
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