Desktop Central OS Deployment - Incorrect username/password after update
We updated Desktop Central to 10.0.366 over the week and now the OS deployment tool doesn't work. I have updated our bootable media but when we try to deploy image it does not work and I get either an Invalid Username/Password or The specified network password is not correct depending on how I try to deploy the image. I've tried via username/password, via PIN and via MAC address? ANy help greatly appreciated. Mike
System Health Report Filtered by Dynamic Custom Group
I have a dynamic custom group of servers that I use to do automated patch deployment with. I need to be able to schedule a system health report to send to my manager to report on our patching status to executives. When I go to create a System Health Report and add a Custom Group filter, only the static Custom Groups are available. Is there anyway to do this with our Dynamic Custom Groups?
Old configuration being reapplied automatically
Hello, Lets say that I have a computer name PCA to which I have pushed a configuration (software deployment). This pc is a VM and I have taken a snapshot of it just after I installed the desktop central agent. I decide to revert to my snapshot. Then when the pc is available, desktop central seems to push back the configuration i pushed earlier automatically. Is this normal behavior ? Thanks. Marco
Add Custom Fields/Edit Existing Fields to Hardware
Some hardware needs to be tracked by serial number which is not being detected with the scan. Would like to be able to manually add that information if needed. For example on a graphics adapter. Using build 10.0.329 and do not see this function available.
Uninstall Office 2010 and reinstall Office 365 on a network using desktop central
Does anyone have documentation on Uninstall Office 2010 and reinstall Office 365 on a network using desktop central Computers are Win 7 Pro Windows 10 Pro
Custom report for Bitlocker Encryption status?
I'd like to have a custom report to find the encryption status of multiple computers. Under the security tab on Inventory --> Computers, I can see the information, but I can not find the option to run it on a report. Assistance with a query would be greatly appreciated!
End of Support for MAC OS 10.6 - Snow Leapord
Hi Everyone, As you might all know Apple has stopped supporting MAC OS 10.6 - Snow Leapord by 2014 itself and did not provide any security patches after that. However, we still continued supporting them from Desktop Central till date to make use of other functionalities apart from patch. We started working on a Agent revamp with New technology in place of all agents and to support this new technology on MAC OS 10.6 - Snow Leapord we are having failures on them. So, we decided to stop supporting
Disable/postpone agent upgrade?
I'm looking at drafting a rollback policy for the event that a desktop central server version upgrade goes wrong (this has never happened, but I like to be paranoid) A potential problem is that as soon as the server is upgraded, it will automatically start upgrading agent versions (I have had a problem in the past where there was a bug in the agent upgrade process - support gave me a fix right away so it wasn't a big deal, but I did need to deploy it via other means) and I am concerned that if I
Security hole! domain password made public!
Hi, We found Security Vulnerabilities Desktop Central version 10.0.328 stores the password in clear text on Mobile Device Managment page. See attached picture. Please fix this as fast as possible.
Image Replication Failing
Hi All, I'm trying to get the remote site image replication working on our environment. I have the shared folder configured on the remote Windows 2012 R2 server that has the OD deployment components installed, but each time I try and run the image replication it comes up the the following error: Unable to replicate image to remote office - 404 - Not Found : The requested page could not be found When it initially tries to start the replication, it puts a file (ImageName.osdi) in the destination folder
Critical bug fixes in Google Chrome 74.0.3729.108
The Chrome team has rolled out the latest version Chrome 74.0.3729.108 with a huge list of bug fixes and improvements. This update comes with nearly 39 security fixes. Below is the list of CVE IDs that are rated 'Critical' CVE-2019-5805 CVE-2019-5806 CVE-2019-5807 CVE-2019-5808 CVE-2019-5809 CVE-2019-5810 CVE-2019-5811 CVE-2019-5812 CVE-2019-5813 CVE-2019-5814 CVE-2019-5815 CVE-2019-5816 CVE-2019-5817 CVE-2019-5818 CVE-2019-5819 CVE-2019-5820 CVE-2019-5821 CVE-2019-5822 CVE-2019-5823 To patch
Patch Management for Closed Network Not working in latest release 10.0.386
Hi, I think there is a bug in latest release 10.0.386 where Patch Management for Closed Network procedure is not working, I can update the database on internet but when transferring the updatedb folder to the closed network the update returns failed.
Group automated deployments
Currently, I am in the process of catching the machines up on updates. Since i've took over this position, it's been a very slow process. Due to a majority of our sites having very low bandwidth, we've opted to switch to manual pushes instead of automatic deployments. Mainly due to the fact that automated deployments grab all approved patches and push them all at once. What i want to do is create groups of deployments for patches, IE: Monthly security updates, Office updates, etc. Reasoning behind
OS Deployment Licensing
I inherited Desktop Central and was wondering how OS Deployment licensing worked. I see I have the following licensed: OS Deployment - Add on Number of Server Machines : 1 Deployed Server Machines : 0 Number of Workstation Machines : 4 Deployed Workstation Machines : 0 Does that mean I can deploy only one Server and one Workstation or does it mean I can only deploy one server and 4 workstations at a time? Looking to better automate and standardize our workstation deployments for
Custom Groups not showing up in Announcements
I have created several Dynamic Groups but when I try to use them in the Notifications area, they aren't an option. Static ones appear but no Dynamic ones. How can I get this to work? Thanks, Frank
Hp Warranty not working
As of last week I can no longer retrieve the warranty details of HP computers. When I try to scan one i get a message saying warranty details cannot be fetched because either the website is currently unavailable or the computer is not connected to the internet. kindly try after sometime. I know for a fact that the computer is connected to the internet. Is there an issue with the site used to get this data?
Secure Gateway Download Requires a Version of Desktop Central Not available
Not sure if I'm missing something but we've had a problem with not being able to patch Roaming computers (over the internet) ever since we moved to the Forward Server, which I now believe is called Secure Gateway. After trying to spend some time troubleshooting the issue I decided to download the latest version of Security Gateway and reinstall it on the server dedicated to it in our DMZ. The latest version to download says it requires Desktop Central Version 10.0.391 and above (https://www.manageengine.com/products/desktop-central/forwarding-server-download.html)
Setting up Distribution Server supposed to bypass replication policy?
We've been having bandwidth issues with some offices. So it was decided that we were moving all of our replication policies to an overnight set of hours (midnight to 5am) and lowering the bandwidth. I had to set up another DS this afternoon, and i noticed it's been replicating since. This is out side of the replication policy by a lot. When setting up a new distributions server, is it supposed to override the replication policy? Or is there some sort of glitch here? I've also noticed throughout
Desktop Cental - Duplicated Computers
We've got computers in Desktop Central that are duplicated. When we've re-imaged the machine we've changed the computer name, which I guess is what's led to the duplication. Is there anyway to identify all of the duplicated service tag codes and then remove the ones that haven't recently connected. Also, on the subject is there any way to prevent the duplications, or is it just a manual task of removing them.
Superseded patches still listed as missing after Desktop Central upgrade
We recently upgraded to version 10.0.347. Mainly due to a lot of bugs. However, we're still seeing updates that were superseded months ago listed in our missing patches list. Right now it's down to one last patch, 106372 MSWU-3134 2019-01 Cumulative Update for .NET Framework 3.5 and 4.7.2 for Windows 10 Version 1809 for x64 (KB4481031) This was superseded in Feb by MS19-FEB8. Granted it's only missing on 1 machine, but since it's been superseded for so long, it still counts against
Display real name of users + search for usernames
At the moment, desktop central refers to users via the windows/active directory user name (e.g. "jsmith") - this is shown in places like the "logged on users" column and in the "logged on user" field for patch info, etc. In our environment usernames are sequentially generated based on starting department (e.g. "tech0183") so it's not obvious who a user account refers to. It would be exceedingly useful if there was another column and field for "AD User Name" that would display "Joe Smith". It would
Which Meltdown and Spectre patches is ManageEngine preventing from being Installed?
Does anyone have a list or know of an quick way to get a list of the Microsoft Security patches that ManageEngine is preventing from getting installed because of the issues they may cause? Thank you, -Gerald
Approve Windows 7 April 2019 updates
Hi, We are not using Sophos products in our organization so we should not have an issue with booting. How do I go about manually deploying the critical Windows 7 updates which are marked as superseded? Thanks, Denis
sophos and patch 26487 MS19-APR6 2019-04 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4493472)
I have discovered that patch 26487 MS19-APR6 2019-04 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4493472) 26489 MS19-APR6 2019-04 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4493472) is causing an issue when sophos anti virus is installed https://community.sophos.com/kb/en-us/133945 when this patch is installed with sophos it will cause windows to hang for over an hour. is manageengine aware of this issue? for now i have declined this patch.
Adobe discontinues its support for Adobe Shockwave
Adobe has announced that Adobe Shockwave will not be supported anymore. Effecitve from April 9, 2019 Adobe Shockwave for Windows will no longer be available for download. But Adobe added that "Companies with existing Enterprise licenses for Adobe Shockwave continue to receive support until the end of their current contracts" Please note that Adobe has discontinued Adobe Shockwave for macOS on March 1, 2017. So, even if you have Adobe Shockwave installed in your environment, Desktop Central will
Desktop Central now supports Patch Tuesday April 2019 updates
Good day. A quick update on the April 2019 Patch Tuesday. New Security Bulletins : 2019-04 Security Update for Adobe Flash Player for Windows (KB4493478) 2019-04 Security Only Quality Update for Windows Server 2008 (KB4493458) 2019-04 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4493448) 2019-04 Security Only Quality Update for Windows Server 2012 for x64-based Systems (KB4493450) 2019-04 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4493467)
Replication Policy and Manual Push
I just have a question to clear up some confusion. If I have a replication policy to replicate from the Desktop Central server to the Distribution server set form 00:00 to 05:00, Monday through Friday, If I need to manually push an update to a handful of computers that are located at the site, will the manual deployment override the replication policy if a patch(es) are not on the distribution server yet? Or will the manual deployment status stay is Draft or In Progress mode, until the replication
Disable Patching
Is there a way to stop Desktop Central from patching specific computers, without uninstalling the agent?
Warranty scan feature for warranty - Fujitsu??
Hi Guys, We have a mix of Dell & Fujitsu laptops/Desktops in our organisation, mainly Fujitsu. Our Dell Service Tag/Serial Number picks up Warranty expiry date with a link to the update p[age which is great. The 1200 Fujitsu machines we possess show the Serial number but no Warranty Expiry date or link to the update page??? Is this something Desktop Central can fix or is it a Fujitsu issue? I really don't fancy manually searching for warranty information & filling in the custom data section so wondered
Windows 10 Feature Pack Update for Windows 10 (1803) - Spring Creators Update (x64) id:105611
HI, I followed these instructions to install this update but I have an error https://www.manageengine.com/patch-management/how-to/Windows-10-feature-pack-deployment.html Dependency Patches download status is failed, when i select the dependcy and re download : file already present. Can you help me ? Best regards
Chrome releases a new stable version 73.0.3683.103
Google has just rolled out a new update for Chrome 73 that comes with some minor bug fixes and performance updates. With this latest update, Chrome will be inching closer to releasing the next big update — Chrome 74. Desktop Central now supports updating your endpoints to the latest version - Chrome 73.0.3683.103. If you're looking to update your Chrome, just look for Bulletin ID - TU-017 and Patch ID - 309433 (32-bit) and 309434 (64-bit)
DC Version and update information
Hi all, I'm after some clarity if possible in regards to DC and how it manages updates/notifications about updates in regards to itself. I'm currently running Build Version:10.0.345 and there has been some times when DC has updated itself with a hotfix or upgrade and then other times when it has notified across the top that a new build is available. At the moment if I click on the build version it says "Desktop Central is up-to-date". However, If I click the Whats new in desktop central button
Microsoft warns BSOD on devices after enabling EUDC
Microsoft has warned that if per font end-user-defined characters (EUDC) is enabled, the system will stop working and a blue screen will appear at startup. But it can be avoided if you don't install the following updates: KB4489894, KB4489890, KB4489888 and KB4489889. Desktop Central has suspended these updates and for users who already have these updates in your endpoints, kindly follow the steps given in the Microsoft's official KB article. https://support.microsoft.com/en-in/help/4496149
Dell Command Update - Command line interface
Trying to utilize Dell command update's CLI using desktop central. For the most part, it works. But.. results vary and are very inconsistent https://www.dell.com/support/article/us/en/19/sln311129/dell-command-update?lang=en https://topics-cdn.dell.com/pdf/command-update-v24_users-guide_en-us.pdf Here is configuration that works for x64 systems. normally packages fail in desktop central all the time when adding the /reboot switch, hence the post deployment activity. But the dells won't reboot at
Manage Windows 10 (Universal) Apps
Hi, does Desktop Central provide capabilities to manage the new type of Apps under Windows 10 e.g. remove existing Apps or deploy new ones? Regards
How to determine when a Domain or Workgroup was added to SoM
I was going through some reports this morning and noticed a workgroup that I hadn't noticed before. Problem is that the SoM doesn't show who created or when it was created. Is there a way to get this information?
Skype automatic patch management
Hello, what is the best practice with Skype software update in patch management (Windows machines). Can we update Skype in automatic patch deployment time when user are logged in computers? Thanks!
Patch Management - Unknown Error. Code : 50007
Seeing the below error on our automatic patch deployment for the windows 1809 feature update Unknown Error. Code : 50007 Any ideas what this error means?
Patch ID 106556 (kb4023057) downloading wrong patch
It appears that this KB was re-released, Desktop Central attempts to download the older version from Feb. instead of the patch from march, attempting to install the older version results in deploymebnt failed See https://www.catalog.update.microsoft.com/Search.aspx?q=4023057 Desktop Central attempts to download the patch from here: http://download.windowsupdate.com/d/msdownload/update/software/updt/2019/02/windows10.0-kb4023057-x64_8a30185e593261fbb415ccb68d9dc398ce84ba7f.cab
Critical updates released for Mozilla Thunderbird, iCloud, and iTunes
Apple and Mozilla have released critical updates in their products — iCloud (7.11.0.19), iTunes (12.9.4.102) and Thunderbird (60.6.1) respectively. Desktop Central now supports the patching of these updates. Below are the possible exploits for each application if they're left unpatched. Application: iCloud (7.11.0.19) Possible Exploit if left unpatched: Elevation of Privilege, Remote Code Execution Application: iTunes (12.9.4.102) Possible Exploit if left unpatched: Elevation of Privilege,
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