Why are all my agent system tray icons grayed out
All my agent icons are grayed out. I right clicked on a grayed out agent and ran the troubleshooter, and it says everything is fine. When I try to remote control an agent, I get an error saying "Unable to establish connection with agent". I can run a scan of the workstations and the scan succeeds, so I know the server is talking to the workstation. I checked and port 8443 is open on the server, but not on the workstations. Does it need to be open on the workstations too? Any idea why
File Folder Operation for Mac
Hi, i want to push Files to some Users Desktop on Macs. It seems there is a configuration for Windows but none for Mac. how do i go about this? thanks
Decline Patches still appear in missing and downloaded patches ( How to exclude it )
Hi Support, Decline Patches still appear in missing and downloaded patches ( How to exclude it ) Thanks
Agent Uninstall
one of my servers disconnected from the central server and didn't get any updates, when I tried to install the agent again it asked to uninstall old agent and install it again. The problem is that I can't uninstall the agent from add/remove programs and can't uninstall it from the Desktop Central Server. what's the procedure to remove the agent? oalamani
Desktop Central Agent PopUp Balloon
I have unchecked the all the options from the agent that would show a popup balloon.... but durring logon you get a single balloon that lets you know that DC agent has started.... is there a way to stop that balloon... I want to give my users the interface, but I dont want that popup to show everytime. Any help anyone can provide will greatly be appreciated. thx.
Write registry key using Desktop Central MSP Registry settings
Hi, We are trying to write a new registry key (Windows XP x64) in Desktop Central MSP. The key path we need is "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\keyname", but the key is created "HKEY_LOCAL_MACHINE\SOFTWARE\keyname" and the Status is "Executed". How could we create a key in the desired path? Thanks!!
Hardware/Software alerts
I have alerts set up for hardware added/removed as well as software installed. I am getting an alert for all workstations whenever they are restarted. For example, when a PC is shut down, I get a Hardware Removed alert showing a Mapped Logical Disk : is removed from workstation for every mapped drive on my PC. After restarting, I get an alert showing that the same mapped drive was added. These alerts are being sent for every PC and server on the domain when they are rebooted. Is there a way
Continuous running Configurations
Do you all have the same problem with your continuous running configurations (folder operation, software deployment, all types) where the configuration is pointed to a target or targets (OU, Dynamic Group, OS Version etc.) That over time it will not pick
Remote Office Detection criteria Improvement
Hi Team, We been using Desktop central product for over a year and came across one small issue.this issue is related to detection Remote office. When we define scope in scope management and when DC agent\laptop receive IP address in defined scopt then
Cannot delete software package
During the short time where the Pro version was allowed to have the self-service portal, I had added some packages to the portal for easier software installation. Now I am running 92029 Pro and I don't have the option to manage the Self-Serve Portal. However, I want to delete some of the older packages linked to the portal still somehow. When I attempt to delete, it says Package cannot be deleted. It is published for the following groups : All Computers Group.
Custom Groups - Need More Features!
Why are custom groups so limited? There are hundreds of requests to improve this feature but nothing ever happens. We need the ability to create dynamic groups based on OU, Security Groups, etc. We need the ability to include/exclude devices that are
Integration with SentinelOne
Hi Team . any plans of support or connectors or anytype of integration with SentinelOne for patch management , or stuck with only ManageEngine’s products lineup is locked into the provided capabilities that come out of the box and align to the ro
Endpoint Central - How do you have your Automated Patch Deployment Tasks configured?
Hi all, I'm looking for input on how you are all using Automated Patch Deployments? I would like to automate as much of our patching policy as possible as today, we typically go in once a month to approve patching and a two separate APDs are created.
Request for Dark Mode Feature in Desktop Central
Merhaba, Umarım bu mesaj sizi iyi bulur. Birçok kullanıcının Desktop Central kontrol panellerinin parlaklığıyla ilgili olarak paylaşabileceğine inandığım bir endişeyi dikkatinize sunmak istedim. Bu parlak arayüzlere uzun süre maruz kalmanın ciddi göz
Bandwidth consumption in MDM for Endpoint Central
Hello everyone, I am wondering whether to activate MDM in Enpoint Central Cloud on Windows computers. Has anyone tried it? Is there a noticeable increase in bandwidth consumption? I am not clear about the benefits of activating it. Could you tell me about
Desktop Central support for IPV6
When will ManageEngine Desktop Central support IPV6?
Endpoint Central - Agent
If I remove a computer from the agent tab list, where can I locate it again? I can't seem to find it under Unmanaged Computers in AD unless I add the computer back.
Asset Management
Hi, I have been evaluating Asset Management module of Desktop Central but as checked asset management module is also available on ServiceDesk Plus. I just want to know the detailed difference between the two or the advantage of one to the another. Thank you for your response.
Java Alternatives
Hi, Like alot of companies, we are in catchup mode in terms of java licensing requirements going forward. At this time we are checking all systems to see what uses java and what does not etc. What are your companies doing ref this? Is OpenJDK an option & can this be managed by DesktopCentral? Thanks
Desktop Central Software doesn't support Windows 10 store apps
Windows 10 Store Apps cannot be identified as Commercial/ Non Commercial or allowed/Prohibited. I primarily use Desktop Central for Software auditing & struggle with Windows 10 store apps populating the inventory more & more. Is there also a way on the Software licencing page to add a "Goto page X of X" rather than just clicking next page? Is anyone else using this feature as i have emailed Support but not heard much back concerning progress? Regards Rich
custom report for local groups
I am trying to make a custom report to show users in the local admin group on computers in specific remote offices. I found how to run a report by local group members but that doesn't have all the fields and filter I need. I want to break out this report to show only domain users in this group and break it down by remote office. I can not do this in the local group member report. Is there another way to run this as a custom report?
Feature Request - Hardware Inventory: 1. UEFI or BIOS 2. Storage Controller 3. DNS/WINS info
1. UEFI / BIOS is primary concern for consideration regarding system restores, everything else is secondary to that. 2. Storage Controller Type. You already list network adapter type, storage controller type will fit along nicely with that. 3. DNS / WINS infor Desktop Central aids us in being more productive, rather than running around putt ing out fires. When a user has a problem regarding network items they can't access, this information would serve as an immediate resource for us to see
What is being done to resolve the support issues
Is anything being done to resolve the terrible support that has creeped in over the last year? We are getting extremely frustrated with the following. Only support staff available during our timezone have almost zero knowledge of the products so all they
Column widths of tables across the EC environment are reverting to default
The column widths of tables across the EC environment are reverting to default and not remembering the last adjustments. I believe this scenario started on 11.x version onward. For eg. This is from Patch Module (there are more if we scroll right wards)
Get alerts for a computer that goes ofline
Hi i am looking to see if i can get an alert from desktop central when a pc goes ofline, posisbly via email
Enabling windows service using Manageengine endpoint central
Hi All, I want to ask you if it is possible to enable windows services like wiredAuto Config for muliple desktop users using desktop central ? Regards
CVE-2021-44228 Announcement
Good Morning, Will there be an announcement soon regarding how many Zoho products are affected by this vulnerability? We also have a secure gateway and would like to know if it's affected. Thanks
Patch Tuesday May 2023
Please check latest security patches on Manage Engine
Patching open applications
We consistently have web browsers taking a while to be patched because the application is open during the patching period. When patching office applications, I believe there is an additional pop up asking to close out of office applications. Can this
Best Practice to Prevent user installing apps on Windows / Mac
i've tried following these We can try the below registry keys via registry settings configuration and update us on the status.
*HKEY_LOCAL_MACHINE\Software\Classes\Msi.Package\DefaultIcon*
Value: 0 to a 1 to disable Windows Installer. but this case
MFA authentication via API
Hi Everyone, Could you please assist me in configuring the MFA source for API authentication. I have configured the MFA source as Duo , and it works fine while trying to authenticate using the URLs. But while trying to authenticate using API , Endpoint
Errors with Office 365
We seem to have more than our share of errors with Office365 and updates. More commonly, after an Office update it breaks on or more of the products. Mostly outlook will fail to open. After this it seems the fix is to uninstall thesuite and reinstall.
Endpoint Central Control causing drive errors
Latest published Endpoint Central Command computers with the UEMS_Agent installed are all reporting this error- File System Filter 'FACEDrv' (Version 10.0, 2025-03-19T13:56:10.000000000Z) failed to attach to volume '\Device\Harddisk0\DR0'. The filter
"computer not in contact" automated email
Hi team I am trying to modify the automated "computer not in contact" email and cannot find where to configure this. Such an easy thing, I am sure. Regards Ronekzus
Patch Tuesday Updates: June 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-06 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5061072) (ESU) (CVE-2025-33073) 2025-06 Security Only
Remote application installation and automatic application installation on Mac computers with Endpoint Central
I would like to request support for deploying applications to existing macOS devices in Endpoint Central, as well as for setting up automatic application installation for new macOS...
Red Hat Linux Patching Alert: Update Nomination Settings Before July 7, 2025
Hello everyone! Starting July 7, 2025, Red Hat will no longer allow logins using an email address. If your Red Hat nomination currently uses an email ID instead of a username, this change could affect patch deployment and related automation workflows.
Inventory Information Archive
I'm wondering if there's a way to see history/archives of asset information such as Custom Computer Details or Custom Fields. We'd like to be able to see historical data of who was issued a particular computer, when it was issued to them, etc. For example:
Automatic Patch Deployment report
I'm looking for a predefined or custom report in Endpoint Central that can give me the status of all Automatic Patch Deployment Tasks per machine. I manage over 50 automatic patch deployment tasks, each with varying success and failure statuses. I've
Unable to install agent on client and connect it.
First, The Agent machine Admin$\temp is not accessible from server installed machine with the given domain credentials. In case of that, set file as share to local admin and domain permission but still did not work. Second, I tried to turn off all firewall
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