API and Custom Fields
I'm new to Application Manager and was using the APIs to integrate with additional systems. One struggle I am having is figuring out how to retrieve the values Custom Fields assigned to a Monitor. Is this possible? I was thinking it would be similar to the tags API in Site24x7 does it, but can't find any documentation related to this.
In the spotlight: ManageEngine Applications Manager secures a spot in Gartner's APM MQ!
ManageEngine Applications Manager has been recognized by Gartner's 2018 Magic Quadrant for application performance monitoring (APM) for the sixth time! The Gartner Magic Quadrant assesses 15 leading application monitoring vendors and rates their products based on specific criteria such as digital experience monitoring (DEM); application discovery, tracing, and diagnostics (ADTD); and artificial intelligence for IT operations (AIOps). Gartner then positions each vendor on two axes: completeness of
Monitor API - Custom Fields
Is there any option to set the custom field 'Configuration Item Id' through the API's ? We have almost everything in place for automatically updating Application Manager on AWS, but we need to fill this field (Configuration Item Id) or any other searchable field, with the instanceID of AWS.
SQL Server version supported
I currently have version 11 b11912 I can not add a monitor for a SQL Server 2014. What versions of SQL support AP version 11? Thanks
Greet us at the Red Hat Summit this May !
Thinking of attending the Red Hat Summit 2018? Awesome, drop by and say "hi" to the Applications Manager team at booth 239. The summit kicks off on May 8th and runs until May 10th, featuring presentations, networking sessions, training, certification opportunities, as well as hands-on labs held by subject experts on everything from API management to software storage. Come visit our booth and: Get a quick preview of industry trends in the areas of application monitoring, hybrid cloud infrastructure,
HELP! auto generated e-mail triggered because error has occurred in AM / Error report mailadress change?
I am trying to figure out from where these emails are generated and how to edit them since they create alot of spam to the wrong mailbox, need to change where these Monitor Error mails are sent. I found something similar where "self monitoring" is mentioned, if this is the case where do i edit the notification profile for this? See image below for one of the error reports that are sent.
Application Manager server hostname change
Hi, I'm playing with free version of AM for testing purposes. On working installation, I've changed server hostname (that's server where AM is running on). Now I can't review older Event Viewer events because when I click on View Events for particular Alarm, it's linked to old server hostname. I've tried update*. bat in \bin\troubleshooting folder, but it didn't help me much. Is it possible to change this at all? Thank you.
APM Insight Trace History shown is limited
Hi All, When a issue occurred more than 1 hour ago and the number of traces taken are more than 50, how to review the 51+ traces Go to APM Insight > [node] > Traces apminsight/overview.do?method=showDetails&resourceId=10025027&parentId=10016899&scope=INSTANCE&twID=H#I/TR/10025027/TW=hD Or is there another way to query this raw data ? Would be nice to search for specific traces and when they occurred beyond 1 day and 50 results. Greetings, Corné
Applications Manager User Conference and Training in Sydney and Melbourne!
We're happy to invite you to the Applications Manager User Conference and Training at Sydney and Melbourne between April 30th and May 4th. [Register now] This two-day event full of in-depth and intensive technical training will help you make IT management
Hadoop monitor to a Kerberos cluster
I have a Cloudera cluster that is configured with Kerberos. How can I configure the Hadoop Monitor against that cluster when there is no place to enter a Keytab file, request a ticket? Can I assume from current functionality of the Hadoop Monitor that is doesn't support Hadoop clusters configured with Kerberos?
How to get "Forecast Report of Disk Utilization of Servers " only 1
Hi everyone, How to get "Forecast Report of Disk Utilization of Servers " , Get only 1 Server
Downtime Scheduler - monthly
Hi All, I Want to plan a downtime every month, but i can't see this in tab [admin] - [downtime scheduler] in : RECURRENCE DETAILS screen my version is 13300 is it possible to add other period ? thanks
App Manager: integration with Pagerduty?
We have a requirement to use Pagerduty to manage alerts. How do we integrate alert actions with Pagerduty? We currently raise tickets in Service Desk Plus from App Manager but now need to use Pagerduty instead to route and manage alerts prior to raising a ticket.
Security Vulnerability issues fixed. Upgrade to the latest version of Applications Manager
This is a security advisory for Applications Manager customers using versions older than 13640. Our latest release addresses vulnerabilities that could allow unauthenticated blind SQL injection attacks and unauthenticated remote code execution. Customers using Version 13640 and above already have protection from the disclosed vulnerabilities. Security Vulnerability Issue fixes Unauthenticated SQL Injection Vulnerability issue in the JSON Feed is fixed. CVE-2018-7890: Unauthenticated remote code execution
Register now for Applications Manager free training series !
Hello folks, After our successful webinar series last time, we are back with a new set of webinar series for Applications Manager. With our industry experts, we will delve into the intricacies of application performance monitoring and cover every critical
Security Vulnerability issues fixed. Upgrade to the latest version of Applications Manager
This is a security advisory for Applications Manager customers using versions 13610 or older. Applications Manager Version 13620 addresses vulnerabilities that could allow unauthenticated blind SQL injection attacks, potentially revealing sensitive information or full compromise of the application. These vulnerabilities were identified and disclosed by Digital Defense, a provider of security risk assessment solutions. We at Applications Manager assign the highest priority to fixing security vulnerabilities,
Servicepak Webpage is'nt updated
I you look at the webpage for Servicepak to Appl. Mgr (https://www.manageengine.com/products/applications_manager/service-packs.html). The newest release are build #13450. But if you look at the release notes webpage (https://www.manageengine.com/products/applications_manager/release-notes.html), can you see (but not download) a Servicepak build #13610 So why is the pages not in sync ?
how to report hung state windows server
Hello Guys, We are using manage engine it 360 10500 build. we have a scenario In which windows server was reachable ( ping and telnet successfull) but the the server was in hung state. Tool generated a authentication failed alert as WMI was not happening due to hung state. but the server availability was green as server was reachable . so wanted to know is there any way we can identify a server in hung state and generate a alert showing the server is in hung state??? Regards, Prasad
How do we schedule a report to send raw polling data
How do we schedule a report to send raw polling data
IIS Application Pool monitoring
I need to setup a monitor for IIS Application Pools in IIS 10 on Windows Server 2016. I have setup the IIS monitor, it monitors the websites fine. But it shows none of the Application Pools, only directing me to a troubleshooting article. I have verified that everything is setup correctly according to the troubleshooting article but I still can't get Application Manager to show any IIS Application Pools. Is this a feature that is available only in a specific version or something like that? I was
Error with Mysql DB
Hi. while I try to configure simple select query I get : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'OPTION SQL_SELECT_LIMIT=50' at line 1" for the query "SELECT *FROM RT_agents_status ". what could be the reason ? Yaron
AppManager & OpenStack monitoring
Hi, we want to monitor OpenStack with openstack api in appmanager. We have user in openstack which has all priviliges to everything. It connects right to OpenStack APi on port 5000 and shows availability of openstack but there is no info about instances, images or services. OpenStack version is Pike. Can anybody tell me what's wrong with it? Thanks.
NOC Console/Manager of Managers
I have multiple AppManager production environments, and would like to display information from them in one master console for reference/quick access (like finding out which Managed Server a given monitor is on without searching through four different Admin consoles). Is there a Console or Manager of Managers type view for AppManager? If not, how have others accomplished this task to streamline workflow? Thanks...
APM- Availability History does not appear for the a specific user
Hi, I have and issue with the Availability History of a three group monitor. But with the admin user does not happend. Recently created this three monitor group with subgroups. The build number is 13300. Thanks & Regards!
drop amdb on OpManager 11.5
amdb on Op Manager is bloated-- I have 31gb right now--- I see the session info alone occupies 21GB, can I just drop it?
Application manager
cant restore the application manager in free trial edition? is that possible way in free trial application manager..
AzureStack monitor
It is posible integrate Application Manager to Azurestack plataform in order to monitor the Azue Stack software and tenent subscription healt service? I think is necesary a solution pack maybe are in roadmap.
Application Manager windows 2008 Server Disk & Cpu Data
Hi all, We have Application Manager 13. Problem is no data available on CPU and Disk partititon on some windows monitor. I run cpucore.vbs and disk.vbs scripts and results are attached. However, There is no data available in gui. I created a support file . How can ı upload it or how should ı work to get data? Thanks for helps, Best Regards.
SLA is not reflecting properly in Appmanager console
HI Expert, can you please help me to understand SLA configuration in AppManager. Or Where should I configure SLA. Thanks & regards Prasanna
How to get REST API Monitor Respond status code like 200 , 4xx , 5xx ?
Hi : I use REST API Monitor to monitor our company API Status. But I can not find the respond status code like 200 , 4xx , 500 on Dashboard. Dashboard only show respond time . Thanks a lot ,
Custom reports
Hi, I have few monitors for long time, a couple weeks ago I grouped it to a new group and now I want to create availability report for last year. However, report shows info only from date when the group was created. It is possible to create some report which shows availability info from few monitors?
Actions to send messages to Sprint & Verizon Phones Stopped
My actions are set-up as an "e-mail" to xxxxxxxxxx@@messaging.sprintpcs.com as well as xxxxxxxxxx@vtext.com I have never had issues, alerts would go out perfectly. But now, as of about a month ago the actions can no longer send alerts to Sprint or Verizon, it just stopped working. Does anyone else have this issue?
Register now for Applications Manager's free training series!
Hello IT folks! Mark your calendars for Applications Manager's free four-day training program on Jan 24th, Jan 31st, Feb 7th, and Feb 14th, 2018. With our industry experts, let us together help each other understand the nuances of Applications Performance Monitoring with Applications Manager. Distributed across four days, split into agendas covering every critical aspect in complete detail, this training will enrich your IT teams already working with Applications Manager as well as other employees
IBM MQ V8 monitoring QMgr for the number of active server connection channels and threshold alerting
Can ME/APM monitor the number of current/active MQ svrconn channel connections for a particular instance, say XXX.SVRCONN channel name and alert when a certain threshold is met.
Websphere monitoring using non recommended performance monitoring
Hi I have noticed that WebSphere monitoring required an old perfmon servlet based app to be installed, which is no longer recommended, and they sujest to user the new PMI( performance monitoring infrastrucure) for better management and monitoring of WebSphere instance. plus the new method is agentless. we dont need to install anything on the websphere profile links https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tprf_pmi.html https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tprf_pmijmx.html
Appmanager is slow
Good morning, Sometimes my appmanager is slow, take a long time to bring me a request... I would like to know what is minnimun features for applications run well, and what can I do to better its performance... Cordially, John Jiménez
Decrease SMS Verbosity
Can SMS alert messages be configured to be more succinct? For instance we are getting "roealc001w Warning – Monitor of interest : roealc001w Attribute of interest : Health Message: Health of roealc001w is warning Root Cause: CPU Utilization 55 > 50 % (threshold)." We would like to send "roealc001w Warning – Cause: CPU Utilization 55 > 50 % (threshold)." This is our alert template $MONITORNAME $SEVERITY $THRESHOLDMESSAGE Thank you, Josh
Metrics from ER- Model AppManager
Estimate, I need to take a few metrics from the database of Aplication Manager, I'm building a DataWarehouse. First I need how to get the Machine's IPs from the database of AppManager. Is It possible? Thanks.
Cannot associate a monitor to subgroup
Hi, I tried to add a monitor in a Sub-Group but send me the next message. But the monitors are selected. What happend? Thanks & Regards! A
Error count WebSphere
I am monitoring IBM WebSphere 7.0 through APM . It trend shows error count more than 100 in my war. But how to find exact error root cause
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