Add custom monitors by OID
Can you please advise if it is possible within Appmanager Build No. 8000 if it is possible to create custom monitors using an OID rather than browsing a MIB? I have a list of OIDs but without the name and if I broswe the MIB I have the names but not the OIDs. Thanks in advance.
Technical Support
Hello, We are running AppManager on a server where the timezone was incorrectly set up when it was installed. After making some changes to fix the timezone (was GMT +8 and now CEST +1) we realized that appmanager has stopped polling for all the monitors. Now every monitor has a next poll date in the future, so our biggest problem here it�s that we haven't any monitor running. Is there any way to solve this issue? It seems like a bug. Thanks. Jaume Tru��
[Apache Tomcat] Response Time calculation
Hi all, i have a little question about the Apache Tomcat monitor of ManageEngine. How the "Response Time" is calculated? Is there an internal process of ManageEngine that try to connect to the tomcat? Or is it a number provided by the Tomcat Administrator and ManageEngine only display and track it? Thank you! Sebastiano
Script Monitoring Exit Code
Using a Script Monitor to view statistics output from a database. The table is parsed correctly, but the script Health is always displayed as 'Resource is Down'. The message displayed at the top of the monitor page says 'Exit code is 1'. What does this mean? I see no reference to it within the product documentation. This is a simple batch file on a Windows Server 2003 machine and just echoes some text. The real output is in the file, but I would like to no why AppManager is failing this action.
Technical Support
Hi: I am evaluating the product Applicaiton Manager for URL monitoring. I have congured few URLs for monitoring their health and availability. In the monitor details view, I could see a feature called Last hour performance. I would like to see the same detailed view for an earlier period with the actual data(Not with average of hours). Is this feature available in the product? I see a report on down time summary, which is very useful one. Similarly I need to know when exactly the health of URL was
Technical Support
Any "packet loss Threshold or Monitor" can be set in the Applications Manager 8? Thanks. Mike Wong
Technical Support
Hi, Iam trying to add monitor for server and started all the required services but still after clicking add monitor its displaying an error like Kindly check whether the RPC Server is running in the System.Also check whether the selected OS Type is correct. Please let me know what might be the reason for this error. kokila
Technical Support
I have installed Application Management on Win2003. I need to change the IP address of the Server. What should I do to make your application work ? Regards Alessandro Volonteri
Disabling Alerts for x time period
Our NOC often has to disable alerts during maintenance windows. How can we set the tool to stop alerts for the next 30 minutes, yet still show the status in the monitor section. Thanks S
Technical Support
Hi Support, We are existing customer for OpManager and currently evaluating Application Manager. Can I schedule report for current connections of IIS server web sites for last 24 hours? or for last 1 hour? If yes, kindly, provide guide to configure the same. Regards, Sudarshan Sudarshan Dalvi
Refresh monitor
Hi, How can I force the execution of a monitor? I have a lot of cases where I get an error (for example, apache is down), I fix it, and I want AppManager to run the monitor again. How can I do it? Am I doing something wrong? I come from SiteScope, and there you have the "refresh" button on any monitor to launch it again and confirm. Thanks!
Windows Performance Counter Reports
I'm monitoring page file usage on a group of servers and want to do a single report showing the usage for all the servers. I only see where I can do the reports for the servers individually. Does anyone know how to combine the information from these multiple monitors into one report (they are all part of the same monitor group)? Thanks.
DB2 on Windows Database Health
hi, I have a Db2 on Windows database and have a monitor setup. All looks normal except the database information health indicator and the table space status health indicators. They are grey - never green, never red. Not sure where I have gone wrong! Any help appreciated. thanks, Lerwick
AppManager8 - URL Sequence and Cookies
The application I am working with requires a cookie and various other parameters be set. I have tried to use the URL Sequence recorder but it apparently does not capture the cookie. When the monitor runs with the recorded sequence, no cookie is sent to the server. I am using WireShark to capture network traffic between the server being monitored and the server running AppManager. During the capture process, the following line can be seen in the POST to the server: Cookie: cParam1=somevalue cParam2=somevalue
AppManager8 Directory Monitor
hi, Is there anyway to monitor a directory when a file gets added to a usually empty directory? I tried using a directory monitor with Critical Alert when the directory size changes > 0 but I don't get any alert. Monitoring by size won't work as that starts at 1MB.... thanks, Lerwick
cpu monitoring issue
I have a few servers that AM isn't monitoring CPU information for. The error in the log is: APPLNERR: HR 1 O/P not compatible with configurations for host servername :CPU Utilization-CPUUtilization Memory & drive space are monitored on these same servers with out any problem. The servers run different programs and are on different hardware (they are all blades, but different models & we have many other blade servers that monitor fine). I'm running App Manger 7 sp 3.10. Has anyone else encountered
Technical Support About AppManager 7
Product : Applications Manager Build Number : 7200 Service Pack : None License Type : Registered Number of Monitor(s) : 432 Named User(s) : 8 Expires on : May 24, 2008 Toll Free : +1-888-720-9500 Support : support@appmanager.com Hi Support We have problems with AppManager 7, recently we made changes with some monitors, the issues are: 1. The App does not reflect the changes after they are made, we have wait for two days and the changes aren't showed 2. Devices that are runnnig fine, the app displays
Monitoring process time and react
Hi, i'm trying to setup an alert that will react IF a process has been running for more than a value. Something like 1000 minutes. I can't see an option to monitor on this parameter. The only options i can see are - Availability - Num of Instances - Mem % - CPU % Is monitoring process time possible?
Script monitor- output file
hi, I have created a script monitor which regularly runs a .bat (batch) file. In the output settings, I have mentioned a output ile. My requirement is send some output to a output file.Depending upon value in output file some action has to be triggered. But I am unable to get any output in the output file. Though I am passing the values as arguments. Could you please help me out in this? Thanks in advance. seeta
APPICATIONS MANAGER- NETWORK MONITORING
Hi, wouldany one help me on the below query? DOES APPLICATIONS MANAGER SUPPORT NETWORK DEVICE MONITORING ALSO? ABDUL HAMMED SHAIK WAREEF UNITED COMPANY RIYADH
Technical Support
I am looking to change CPU Utilization to CPU Load Average. The CPU spikes are not as big a problem as the load average climbing. I have changed the unix script to:command="top b n 1 | grep 'load'". The command produces output from the command line but I am getting no data. Here is some additional information: Connection: ssh-2 Monitor OS: Sun Solaris 10.0 Monitoring station OS: Linus Ubunto 7.04 Any help you can provide would be appreciated. bob Bob Hahn
JBoss seam
Hi I am trying out the Applications Manager and are trying to set up a J2EE Web Transaction monitor in JBoss 4.0.2. Our application uses seam and EJB 3's. The monitor connects to my JBoss server and I get a green icon for health. However, it keeps on saying No transaction data available no matter how many times I excecute url's in my application. Does anybody know if I need a special setting for packages etc? Thanks in advance. Marius
Error in AppManager 7
Hi Support I'm from Mexcio City. We had a problem with the server where the AppManager is intalled, we lost the connectivity, after reboot the server, at the moment starts AppManager with the command ./startApplicationsManager.sh send us the next error: Starting Applications Manager "Primary" Server Modules, please wait ... Process : StandaloneApplnProcess [ FAILED ] Process : AppManagerRunApacheExeModule [ Started ] Process : AMScriptProcess [ Started ] Process : AuthMgr [ Started ] Process : AMDataCleanupProcess
Technical Support
Monitor Groups Summary is empty for Monitor Groups that contain more then 1 Monitor and it says: "Check the URL". But the other tabs (Availability and Performance)show the correct Monitors. We also have some Monitor Groups that contain only 1 Monitor and these Monitor Groups show the correct Monitor on the Summary page and do not show the "Check the URL" message. Stopping/Starting AppsManager 8 and the Server did not solve the issue. Han Balk
Technical Support
I need an updated version of MIBs to load on to software package named spectrum. Spectrum is out monitoring tool here. The MIBs that we have presently do not work with this application. There is no notification-type files. Can you please help. Andrew Crawford
Applications Manager 8 Released
Hi, We are glad to announce the release of Applications Manager 8 (build no. 8010). The major highlight of this release is the support for monitoring SAP Servers. ManageEngine Applications Manager's SAP monitor (Add-On) enables the customers to the reap the benefits of effective SAP monitoring. The availability and performance of complex SAP environment can be easily monitored from a centralized web console. The other significant features are * Availability & Performance Dashboards: In all Monitor
Server monitor
how can i remove/delete server monitor ?
HTTP-URL Sequence monitor
Hi i tried to creat a new HTTP-URL Sequence in the application. I was using the URL Sequence Recorder to record 2 steps 1) Connection to a webapplication 2) Enter a Number which is the ID of a Datapacket and press ok to start the search. Now i get the response and i want to use the field "Check for specific html content" in the Application Manager to check if i get the Data on the screan. I want to search the keyword "Shipment Details" If i try to search both words i get an error on the test. I have
Problems configuring Email server
Hi, Im having problems configuring the smtp server, an error appears. It show as the settings are done, but when I try the alerts appears a message ".mailsettings" not configured. Any idea what could be? The error is "IO Exception": Interrupted flush
Update from AppMan 7.4 to 8, config the user interface
Hello support, I updated my appmanager system from version 7.4 to 8.0 with the update script. I have some question about the use of the new program gui within the webbrowser: The panel view on the homepage was different to the version 7.4. I'm missing two panels, one views the server with highest cpu workload and one views the highest response time. How can I add the missing panels to the homepage again?? On homepage and on the monitor site are new pads named "summary", "performance" and "avaiability".
Error parsing MIB
Hello, i can't load any MIBs for a Netscreen FW Device. Error parsing MIB:NS-INTERFACE.mib Greeting from Germany
Monitoring Outlook Web Access
How do I create an HTTPS transaction monitor (sequence) that will work with the pop up authentication box for Outlook web Access?
Technical Support -- SQL Database Monitor
I am trying to monitor a SQL2005 DB with Applications Manager and everything appears to work until polling starts. I get this message "Problem in collecting data for the current status of MSSQL server. Refer Troubleshooting" and no data is returned. I am using the sa id/pw to monitor and the database is set to mixed mode. I monitor other SQL2005 and SQL2000 DB's with no problems. I set a trace on the db to monitor failed logins and this is the message that is returned when I set up the monitor, "Login
Technical Support
Hi, I try your software and I would like to know what is the time during the monitoring of one process and if I can change this time. Thanks OSIOWSKI St�phane OSIOWSKI
Script Monitor
Hello, I seem to have a problem adding a script monitor to a remote location. I use Telnet (server has local system account logging credentials), but it just returns a "Could not establish a session with the host. Kindly check the host information." message. Any idea why this is happening?? Thanks
How to configure appmanger to monitor a cluster
Hi i know that this is possible, i just cannot figure out how to achieve this in appmanager. Ihave a ftp cluster with two nodes that reside in the same App group today, this is a active passive cluster, when node A is active i recieve alarms from node B and vice versa. Any help appreciated. Regards Craig Gibb :?
Outlook Web Access
I have not been able to successfully use the recorder tool to setup an https transaction monitor for outlook web access. I believe the popup authentication window is whats killing it. Is there a way to do this?
Support
On average, how long would you say it takes to get support when you have a non-trial license?
Tomcat Monitor - Port 80
Hi, I can't add Tomcat Monitor I have two tomcat on my server. one at port 80 and another at port 8080 I successfully added monitor for tomcat running at port 8080, but in adding monitor for tomcat running at port 80 the following error occured: Host / IP ---- Port ---- Status ---- Message ip----------------- 80 ------ Failed ----- Service is not Running. When I clicked Diagnose the Problem? in Service Status section, the HTML code of my default page was displayed. Best Regards, MK.
Appmanager Windows Perf Counters
I'm figuring out how to configure Appmanager properly for monitoring 24x7. I've ran into a little problem, why can't generate reports from windows performance monitors? Does anyone have an answer?
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