application manager mssql performance monitors

Hi all
Im monitoring especifically instance in mssql, but only the respose time is available. other monitors such as performance monitors, active users...etc. is not available.
the error is: Problem in collecting data for the current status of MSSQL server

C:\Archivos de programa\AdventNet\ME\AppManager8\bin\troubleshooting>MsSQLDebug.
bat SRVEMAP1 1433 SQL SA RCW05DS EMAAPQ

Discovery for database using hostname srvemap1.emaapq.com.ec and port number 14
33 successfull after 281 ms

Discovery for database using ip address 10.1.1.10 and port number 1433 successf
ull after 313 ms

Unable to connect to MsSQL server while using the url-> jdbc:jtds:sqlserver://s
rvemap1.emaapq.com.ec/master;instance=EMAAPQ and user SA

java.sql.SQLException: Error de inicio de sesi�n del usuario 'SA'.
at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.j
ava:365)
at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2781)
at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2224)
at net.sourceforge.jtds.jdbc.TdsCore.login(TdsCore.java:599)
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java
:331)
at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java
:50)
at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:178)
at com.adventnet.appmanager.server.mssql.datacollection.ScheduleMsSQLDat
aCollection.main(ScheduleMsSQLDataCollection.java:475)

Unable to connect to MsSQL server while using the url-> jdbc:jtds:sqlserver://1
0.1.1.10/master;instance=EMAAPQ and user SA

java.sql.SQLException: Error de inicio de sesi�n del usuario 'SA'.
at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.j
ava:365)
at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2781)
at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2224)
at net.sourceforge.jtds.jdbc.TdsCore.login(TdsCore.java:599)
at net.sourceforge.jtds.jdbc.ConnectionJDBC2.<init>(ConnectionJDBC2.java
:331)
at net.sourceforge.jtds.jdbc.ConnectionJDBC3.<init>(ConnectionJDBC3.java
:50)
at net.sourceforge.jtds.jdbc.Driver.connect(Driver.java:178)
at com.adventnet.appmanager.server.mssql.datacollection.ScheduleMsSQLDat
aCollection.main(ScheduleMsSQLDataCollection.java:491)

C:\Archivos de programa\AdventNet\ME\AppManager8\bin\troubleshooting>

thanks for you help