Category view
Hi all I using the demo version of this application in last two days time Now when the user logs in. They could see all the categorical view page. Instead i would like to display only the used categories example Mail server category : Mail server RTT Custom monitor : FIles/DIrectories Server : Linux Webserver : Apache. I dont want to display other unused monitors for them is there any ways we can achive. If possible just a small set of step-by-step will help me thanks raosuno
WebTransactionAgent.jar loading error?
Tomcat 6 crashes as soon as I get it started. I have placed a copy of the WebTransactionAgent.jar in the $JAVA_HOME/lib directory (JDK 1.5.0_18) and added -javaagent:<$JAVA_HOME/lib path>/WebTransactionAgent.jar to the $JAVA_OPTIONS env variable of the shell script that starts up Tomcat 6. The contents of catalina.out are the following: Error opening zip file: /u01/java/jdk1.5.0_18/WebTransactionAgent.jar Error occurred during initialization of VM agent library failed to init: instrument
ERROR CODE : 515::Invalid License File
Hi, I am trying to use the free edition or Profession Edition in Eval period and after installation when the app manager comes up, it gives an error ERROR CODE : 515::Invalid License File and some contact information of Advent support. Does anyone out here know how to fix this issue. I am trying to evaluate this product and see if this would be a useful tool. Thanks, Rajesh
Problem with Web Service Monitor
Hello: We try creating a Web Services Monitor, but, always, we have de same error: "Problem while accessing the WSDL URL. Check if the WSDL URL is accessible or the UserName and Password is correct : java.io.IOException: ERROR: Missing element inFault "Exception" in operation "Exception", in binding getVersion" The web services is developed and deployed with axis2 and it don´t use any user/password Can you help us to resolve this problem? Thank you.
How to migrate Admin server?
It is needed to migrate an Admin server from an XP workstation to a Windows Server 2003. What are the requrements to perform this operation beyond the backup and restore of the MySql database? It is sure that the machine name and the IP address will be changed.
Blackberry Enterprise Server Monitoring
Has anyone used this product to monitor a BES. I cannot figure out how to create custom monitors using an upload blackberry MIB file. Any help would be greatly appreciated. Thanks, Jeff
Web Transaction Monitor shows no transaction Data
Hello, I've installed the Web Transaction Monitor into my Tomcat, and I am having difficulties to understand, how I could see the transaction Data of my WebApplication. I've copied the WebTransactionAgent.jar into Tomcats bin-Folder and added in the Java-Options of Tomcat this line: -javaagent:C:\Program Files (x86)\Apache Software Foundation\Tomcat 6.0\bin\WebTransactionAgent.jar Now I've succesfully added J2EE Web Transactions in my Applications Manager (with localhost as host), but after I called
sql jobs running to long
Is it possible to monitor a SQL job and alert if it takes to long to run?
secure & nonsecure items-message is annoying, can we remove it?
I have an issue with IE6; when i click on the tabs in AppMan, i always get the windows-message that the page contains boyth secure and nonsecure items. i tried to fix this by lowering/ticking the relevant options in internet-explorer security options, to no avail (i tried everything, adding in trusted sites, lowering all the settings to low; the works.) I' ve noticed that Firefox does not have this issue; also IE7 does mention this once, but once we confirm the option the message no longer appears
Uninstall ManageEngine Applications Manager 8 errors
Hello, I seem to be unable to uninstall your application. In the 'remove software' section on Windows XP i get: There is an error trying to remove this program. It seems it is allready uninstalled. Do you want to remove the application from this list? (I click no, because the application is still installed). I go to my start menu and look up applications manager 8, en click on the Uninstall shortcut. This gets me the following error: Directory Error! Uninstallation cannot proceed, the 'folder' directory
dns cache in application manager
Hi, I have a problem with dns resolution in application manager. I have add a snmp monitor few weeks ago, and his hostname has changed, but in application manager it doesn't make the change and try to have information from the old hostname (ip address hasn't changed). How we clean the dns resolution of application manager (as a flushdns in dns cache) ? Thanks. Bruno
Root cause in mail alert
Hi, Would it be possible to have a tree view of an alert root cause in mail sent by applications manager? When an alert is configured on a group containing sub-groups, we can't have the leaf reason of this alert (ie a tablespace warning on an oracle instance). Regards, -- Ali
Java Exception in url sequence monitor
Hi, I am receiving the following error while monitoring one of our sites: Exception while trying to acces the url java.io.IOException:ResponseCode - 200 The site is up and working fine. Any thoughts?
Technical Support
Hi, i am testing your software, Ap Mngmt 7. I put one URL to monitor ...but he result for this monitoirng is always ...Site DOWN ... The resource http://www.google.com/ is not available. Exception while trying to acces the url java.io.IOException:ResponseCode - 200 Can you check why this error occur? Many Thanks Vitor Silva Vitor Silva
JBOSS error
I'm trying to add some JBOSS monitors and am getting the error: Server redirected too many times (20) I've tried it by IP and by DNS. I've successfully added other JBOSS monitors, including ones on these same servers.
licensing problem
On point 4 of your SOFTWARE LICENSE AGREEMENT you say: Restrictions on Use: In addition to all other terms and conditions of this Agreement, you shall not: (i) install one copy of the Licensed Software on more than one CPU; How can I manage this one, since we only have 2 CPUs machines?
Business Hour
Hi everyone, I am a bit lost. I am trying to not have notification out of my business hour. How may I do that please? I have an entreprise edition with 2 managed server and 1 admin server. Jérôme
JMX attributes sorting
Kind Sirs, my applications are monitored using a monitor type "JMX applications". When I add the attributes, the order in which they are showed is not the one I would like to see. Is there any way to sort them? Thanks
Query Monitor
Is there any restriction on the query that can be executed with a query monitor. For me a simple query works fine but when I add an AND condition to it it just doesn't execute, no errors . Pls help
classes12.zip
Hi, i have error7 when trying to create oracle monitor. i replaced the classes12.zip whith the oracle server file, but still have the same error i tryed my local oracle client file, same error. the oracle server is installed in linux env "Redhat" the app manager is installed on my winXP thaks in advance for your help
Performance Problem
Hi, our Applications Manager works very slowly. Example: If we run diskusage report for the last 30days we have to wait about 15 minutes to see the results. Our Applications Manager is 8602. Thanks for help. Kind regards. Rosi
Actions problem: an action update on ssh action, makes the action return error
Hello, here is what happens: 1. an Action is created, which is the execution of a script done via SSH. the action works 2. then the action is updated, changing the "abort after" parameter. 3. from then on the action returns an error saying "the specified directory is invalid". Best regards
AIX memory bug
Hi, "The AIX operating system leaves in memory pages that have been read or written to. If these file pages are requested again, this saves an I/O operation." According to the sentence above, the memory stats collected by AM aren't accurate since they shouldn't contain the filesystem cache. Otherwise the memory used would always be 100% Filesystem cache memory is used until a process is requesting some. Please note the attached file. Regards,
SNMP / monitor switch SAN brocade on bladecenter
Hi, Is it possible to manage a brocade SAN switch module with a SNMP monitor ? It fails, just after the discovery. Thanks
Home Tab shows blank
Kind Sirs, sometimes after a period of normal use of the product, the Home Tab starts displaying nothing. Can you please explain? In attachment, please find the logs. Best regards
JMX Monitor: number of chars allowed in the Value field of an attribute
Hello, I found that the Value field of any attribute in the JMX monitoring allows just few chars (~30). is it possible to increase the number of chars in order to display bigger strings? Please let me know.
History of Custom Attributes from JMX
I am tracking some custom attributes from my JBoss monitor. When I view the JBoss monitor page I see the current values of the attributes in a table and then below that I see what appears to the graphs of the last 6 hours of the attribute values. 1) How can I view a longer history of the attribute values? 2) How far back is this data retained? Thanks, Mark McCall
Helth in script monitoring
Hi, is there a way to force health column in script monitoring ? I tried to put 0 or 1 but it doesn't work. The column Health still stay green. Regards.
opmanager 6.0
is there a way to set up notifications in opmgr or is it just down time notifications. it would be better for my techs to get into the office with true longer term systems down vs going in because of system reboots
Monitoring Exceptions in Log Files
I am attempting to monitor the log file from our Jboss 4.2.2 server such that if a particular Java Exception occurs in the log file X times over a given time range (for example, 20 times in a 15 minute span) than raise an alert. I would like to apply similar (although with slightly different thresholds) to multiple Exceptions within the same log file 1) I tried using the File Monitor with Content Matching. The problem I encounter is that as soon as the matched contents occurs in the log file a
Pop up on new request
Is there any option available for Pop up on new request arrival in service desk software.
Can I delete cookies programmatically in a script using QEngine
Hi , Can I delete cookies programmatically in a script using QEngine. Usecase goes like this I need to record a script for answering a survey page.When i playback the script i can see the previous answers of tht survey page.For that I need to delete the cookies and answer the script programmatically.So can I do that using QEngine. Thanks
JRE monitor with FioranoMQ and SonicMQ
I want to monitor memory these two Java Implemetation Message Broker. But I dont really know where can I put these options to To monitor a Java Runtime Environment the following java runtime options needs to be added to your application -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.port=1099 -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.authenticate=false Replace 1099 with the actual port number of the agent Please if somebody can tell me where should I do
Recording with AdventQEngine
How to do Recording with AdventQEngine, as i am new for this tool
Error while congiuring URL
Hi , Can any one help me on this? Exception while trying to access thr url javax.net.ssl.SSLKeyException:RSA premaster secret error I am getting above error while configuring one of URL to monitor. Regards Magesh D
Error while configuring URL
I am getting below error while configuring URL to monitor. Exception while trying to access thr url javax.net.ssl.SSLKeyException:RSA premaster secret error. Can any one help me on this? Regards Magesh D
Application manager doesn't logout of servers
Hi, Using Application Manager 8602 with Linux monitor (via SSH), we witness many occurrences of application manager not logging out of the server once finish running the monitor. This leads to hundreds of stuck bash processes accumulating on our production servers. What can I do in order to fix/prevent this from happening? Thanks, Adi.
Bulk importing JBoss with additional (JMX) attributes, and other monitors
Hello, I'm using Applications Manager 8610 for Windows/Linux. 1. I would like to bulk import a JBoss monitor with additional attributes, accessible via JMX MBeans. What should my CSV file look like? Is this even possible? 2. I would like to bulk import other types of monitors, like Java Runtime Monitor, Database Query Monitor and Script Monitor. Is this supported by the application? If so, where can I find example CSV files? Thanks very much in advance, Amnon
Error in monitoring JBoss
hello , i m new in forum i use the application manager 8 for monitoring jboss and i have a pb : Impossible d’établir la connexion avec le serveur Jboss PC-de-Marouane(the name of machine when App Mang run ). Cause fondamentale: Impossible d’établir la connexion avec http://PC-de-Marouane:8080/invoker/JNDIFactory à partir de la machine Applications Manager. Cause fondamentale : Le port de service 8080 n’est pas accessible à partir de PC-de-Marouane(the name of machine when App Mang run) i use the
Out of office options
Hi Support, Is there any way to set a Support Rep as being out of the office so that the automated responses they receive when a call is updated is automatically sent to another support rep or a team? Regards, Andy
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