Did You Know - Advanced Policy Configuration Part VII
This week I will take you through the rest of the settings under the Reset & Unlock tab. Reset & Unlock tab You can find settings related to the self-password reset and account unlock features under this tab. Auto-generate passwords based on custom password policy Enabling this option will automatically generate a password for the end users during password reset. End users requesting self-password reset will only be required to go through the identity verification process. After identity verification, instead
problema con los dispositivos moviles
estimado tengo un problema .ya configure la plataforma para teléfonos móviles pero se supone que me tiene q mandar a un link para que los usuarios instalen la aplicación y se registren y configuren todo pero me manda un link y ni siquiera carga https://autoservicio.zamorano.edu:443/m/mDeviceEnrollment
Pushing out GINA via GPO
Hello, I've search for and reviewed the documentation but curious if there are any additional steps or scripts to run prior to doing so or to be included. This is the current documentation Im working with. https://download.manageengine.com/products/self-service-password/gina-gpo-installation-guide.pdf ADSelfService Plus Current version: 5.3 Release: 5309
Running as NT service not working properly
I would like to run ADSS as a service but am running into a few hangups. 1. The service starts successfully on boot up but the portal page is not available until i log into the computer and start the portal piece. This also means that I must remain logged into the server for ADSS to work. 2. We do auditing of password changes and lock outs. When a user resets their password or unlocks their account, the alert is coming through but is showing that I performed the change (I assume because I
"User cannot change the password. Access is denied"
We just recently released the product to our users to register. Some have attempted to change their passwords and I'm see a LOT of the subject errors in the Change Password Audit Report. Some are successful, but most are giving the subject error (shown below). I've checked the policy and the root of the domain is checked and the "Don't inherit child OU(s)" is UNchecked. I don't have to select every sub OU for the user accounts, do I? The successful user is in an OU that is under the main OUs
Did You Know – Advanced Policy Configuration Part VI
This week I will take you through the first half of the settings under the Reset & Unlock tab. Reset & Unlock tab You can find settings related to the self-password reset and account unlock features under this tab. Let's see how to configure these settings to suite your requirements. Unlock account during password reset Enabling this option will automatically unlock users’ accounts when they reset their passwords using ADSelfService Plus. This option will save time for users as they no longer have
Password Synchronization with Salesforce
I am trying to get Salesforce to sync with AD and I am follow these instructions.....I am getting stuck at executing the command successfully. I have java 1.6.0_45 and I get an error. I will attach the picture at the end. Are there more detailed instructions or can someone help out with this? ________________________________________________________________________________________________________ Steps to create the required Salesforce API Note: You need to have Java jdk 1.6 installed in your environment
No notification mail
Hi, Unfortunately I always get the message that no reports are available. When I read out the Password Age emails must be sent. what can I do? Kind regards
problemas con el certificado
estimados una consulta.tengo problemas con el certificado ya que me lo pide para configurar la aplicación móvil y mi pregunta es si puedo usar un certificado wildcard que utilizamos dentro del dominio empresa .
Can ADSelfService Integrate with Thin Client Login
Hi All We have been looking to find a Self password reset solution for our Organisation - We Log on Via Thin Clients to Servers (RDS) so we want to avoid ano extra log on boxes for users and at the moment users use only one log on box on Thin Clients - MY question is : Can The self password integrate with Thin clients login as I have seen this option in some othet software providers - It is basically located under the user name and password - Is this possible through .msi package installed on Thin
Client software installation
Good day I have just tried doing a manual installation of the the client software on an end user machine then restarted. I was expecting to see the addition of the ADSelfService components on the logon screen but nothing happened. I was asked to input the server name and port during install. The client OS is Win7 Enterprise. How would I make sure the client installscorrectly to allow proper usage by end users. Regards
iOS/Android Configuration Issues
I really need assistance with an issue I am experiencing where I am unable to configure our Server/Site settings for iOS and Android mobile applications. We recently made the site accessible to the public internet, we have the site configured through an F5 balancer but since IP space in our environment is extremely limited we were forced to use SNI which allows the server to connect to multiple SSL Certificates to one IP address and gate. If I configure the settings on the iOS/Android application
Salesforce Password Sync
I am not able to successfully run the command to get the SFintegration.bat to work. I have jdk1.6.0_45 installed. Also, are there any other instructions on how to complete this? I am using this... _________________________________________________________ Steps to create the required Salesforce API Note: You need to have Java jdk 1.6 installed in your environment for the steps to work. Please download and install it before proceeding with the steps given below. Log in to your Salesforce account.
Changing Security Question Configuration Impact
If I already have 100 users signed up for AD Self-Serve, and then change the security question configuration to allow for user defined questions when enrolling in Self-Serve, how does changing to allow user defined questions impact my existing users?
Change in Security Question Configuration
If I already have 100 users signed up for AD Self-Serve, and then change the security question configuration to allow for user defined questions when enrolling in Self-Serve, how does changing to allow user defined questions impact my existing users?
End users computer locks when AD SelfService Pus opens
User logging into remote accounting package via Cirtix.When user logs the AD SelfService Pus opens asking to enroll and the computer hangs. and the only way out is Ctrl-Alt-Del and end task on the process. Then the user can log in normally It only happens once a day when they first login into Citrix. Any thoughts/ suggestions?
Change password form not being displayed correctly
I'm attempting the 32bit to 64bit upgrade of 5311. Everything is going very well with one showstopping issue. The 'Change Password' form for users is not visible, and therefor not usable. It looks like it's being tucked away into unusable screen space. If you look closely, you can see the border being drawn for the right edge of the form. I have attempted a clean install with no screen/form customization, but the issue persists.
Universal iOS App BOTH iPhone and iPad
Please can we have a UNIVERSAL iOS app for AD Self Service, both iPhone and iPad supported in the one app. The "zoomed" iPhone app on iPad is unimpressive. Additional, as asked by someone else, a specific button for "Change Password" and not having to select "Enroll" as users may already be enrolled. Also very importantly, be able to edit My Info from the app. Andrew IT Infrastructure Engineer SHG
Change password failed error message shows all errors
Change Password Failed Password chosen failed to meet any or all of the standards stated below: 1. Minimum Password Length: A longer password is required. 2. Password Complexity: Password should be a combination of alphabets & numerals. 3. Password History: Reuse of old password(s) prohibited. 4. Minimum Password Age: When set, you cannot change password for specified time. Every time a password change fails, the error message is showing all errors instead of the one causing the issues. Is
actualizacion delsoftware
como puedo actualizar la plataforma para no generar conflictos ya que esta en servicio en la empresa??
ADSelfservice App (IOS) not working
Hello, The app for the ADSelfservice portal is not working. Also, access to the mobile site via Safari is not possible (anymore). Chrome however, installed on IOS, works. most likely this has something to do with the SSL ciphers. I modified the server.xml as described in the fix for the "weak ephemeral Diffie-Hellman public key" issue. Still the app and Safari is not working. I am running on the latest version of ADSelfService. how to fix this ? kind regards, Marco Nedermeijer
Web Page hangs after Password Reset
we found that when a User is change his Password the Web Page hangs and the User just see the predefined Timer counts down but no Status Message. meant: a User change his password, click the Reset / O.K. Button and nothing is happen until the Counter runs to 0 Minutes, then the User get a Message called : your Session has been expired, please try again... but the Point is that the Users Password has been changed in the Background, so hi can re-login with the new created password. well, does anybody
ADSelfService_Enroll.hta file
We have this file being run during our login script process and we have the enforce="true" set. However, if a user ignores the prompt and waits for about 10 minutes, the prompt disappears and the user gets to their desktop. Is there any way to either increase the timeout or remove it completely? Thank you.
Registration Reports
Hi, currently we evaluating the Password SelfService and i`ve found some confused Part. on the Report Section there is a pre-defined Report called : Security Question Report where i can see all registered Users with their associated Securit Questions and Answers in clear Text. Is it possible to hide Users Answers from any Report or can i delete the Report of the Security Questions completly from System ? thanks for any Tip ! Mario
AD SelfService force enrolment
Hi I am having issue to get force enrolment working by using security group. I have managed to test using Organization Unit, but now I want only few people to enrol but I dont want to move their account to the different OU as they might loose other security settings. I have done the followings: 1. create security group 2. add users to the security group 3.connect policy settings to this group only 4. on a group policy object, delegation tabe Add security group and allow group policy. 5. Update
Automating the Password reset of users
Is it possible to use the automated password reset feature to auto-reset a specific user(s) pw on a specific schedule regardless if they are expired or not
AD SelfService Plus Password reset Icon
Hi I have installed Client software on laptops but it create other extra icons on windows logon. Please see attached file. can you advise if possible to remove the password reset icon? Thanks Abdul challah
Did You Know - Advanced Policy Configuration Part V
This week let me take you through the various advanced settings available under the Automation tab. This tab contains options which will allow you to automate password reset, account unlock and DC update. Automation Tab Automatic Reset & Unlock The first option – Automatic Reset & Unlock – aids in the creation of password reset/account unlock scheduler, which will automatically reset the expired passwords and unlock the locked accounts of end users. Steps to configure a password reset scheduler
GINA Customation
hello, currently i am trying to customize the GINA Settings, means add a Symbol (bmp file) over Configuration/ManagementTools/GINA.../Adjustment, but when deploy the GINA (Win7 Clients) no Symbol is visible at the Login Screen near the reset / unlock Text Line. is there any Trick to get this working ? thanks for any help ! Mario
Your account is not locked
We have multiple DCs in each of our sites and due to replication they are not all showing the user account as being locked out so depending on which DC the machine is authenticating against the user is intermittently getting the error that their account is not locked out. I've added all there relevant DCs under the site based DC configuration but this doesnt seem to work as expected. Is there a way to force the self service client to poll all of the available DCs for that site and if the account
Force user to change password via AD Self Service
Hello, can I force users to change password using the AD Self Service only? (cancel the option to change password using the windows form) and if so, there is any document about the needed configurations? thanks, Rotem.
SSL 3
We ran an audit and found that our ADSSP has ssl 3 enabled. How can i disable that?
Please add auto enroll automation
Please add a way to script the auto enroll feature. We only feed our users in by CSV and would like to automate that process. Having to log in every day to enroll users is very taxing. I asked almost a year ago and was told it would be done in a future release. That has never happened in the 3 service packs since. come on guys.. You cant have a request a feature button and not do any of the requests.
Did you know - Migrating from ADSelfService Plus 32-bit to ADSelfService Plus 64-bit
We have uploaded a step-by-step guide for migrating from ADSelfService Plus 32-bit to the 64-bit version in our knowledge base. Link to the KB article: https://www.manageengine.com/products/self-service-password/kb/ad-self-service-plus-32-bit-to-64-bit-migration.html If you face any issues in the migration process or have any feedback, please let us know by emailing us at support@adselfserviceplus.com.
script error in GINA when reseting pwd (ADSS v. 5303)
Hi, After installing new GINA client software (from ADSS version 5303) and attempting to reset password from Windows logon screen the below error shows up. Any idea? /Mar
ADselfservice Portal not working in chrome 48.0.2564.103
We are getting below error while opening self-service portal in google chrome. This webpage is not available ERR_SSL_VERSION_OR_CIPHER_MISMATCH A secure connection cannot be established because this site uses an unsupported protocol or cipher suite. This is likely to be caused when the server needs RC4, which is no longer considered secure. How it is working in IE.
Add Language
Hi , How i can add language to the user portal ? I found the resources file per language and no Hebrew there. Can i create file with translation in this folder ? Jo
Issue with enrollment some users
I enroll users by external data source but there are some users that when they try change their passwords they get a message indicating that they aren't enrollment. ¿Are there any solution? I obtain the next error in the serverout0 log: AuditType : adssp.common.text.reset_pwd ErrorMessage : adssp.reset_unlock.accounts.not_reg_security_qa
Multi domain managmenet for MSP´s
Hi, Has oneone found a good way to use ADSelf-Service for multiple domains (customers) management in single installation? The product seems great to handle multiple domains but if you have a domain list of 50+ you do not want users to scroll down to their domain when logging into the product. It would be much better if we could create unique landing page for each customer where only their domains would be listed. I have suggested this to ManageEngine but they claim customers are not requesting this
ADSelfService Plus 5.3 Build 5311
Hello, Everyone! We are glad to announce the release of the latest build of ADSelfService Plus – 5311. Issues Fixed: ● Missing 'Don't inherit child OUs' option in OU/Group selection under policy configuration has been restored. IMPORTANT: Existing customers can upgrade to the latest build by downloading the ADSelfService Plus Service Pack 5.3 SP 1.1 from the link below: http://www.manageengine.com/products/self-service-password/service-pack.html New customers should download the complete
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