I really need assistance with an issue I am experiencing where I am unable to configure our Server/Site settings for iOS and Android mobile applications.
We recently made the site accessible to the public internet, we have the site configured through an F5 balancer but since IP space in our environment is extremely limited we were forced to use SNI which allows the server to connect to multiple SSL Certificates to one IP address and gate.
If I configure the settings on the iOS/Android application I get the following error: Unable to connect to the server. Please try again later!
In the console we have the settings configured with SSL enabled, port 443.
On the iOS/Android mobile applications i am configure as follows:
Enable HTTPS (On)
Address: selfservice.domain.com
Port: 443
Accessing the site from a mobile browser or any browser works just fine, its just the mobile applications that I am have an issue with.
I am looking to implement this tool and launch to our firm of 3000 users before the end of the month and would like to have this issue resolved as soon as possible.
Thank you!