ADSelfService Plus 5.3 Build 5321
Hello Everyone! We are glad to release the latest version of ADSelfService Plus – build 5321. This build features an enhanced force enrollment feature and a number of bug fixes. Enhancements: Enhanced Force Enrollment: Now you can configure multiple force enrollment schedulers based on self-service policies. Option to exclude disable users while scheduling soon-to-expire password users and password expired users reports. Users can be restricted to select managers from a specific set of OUs or groups
Invited but not Enrolled - Report
We're currently in the phase where we're trying to roll out our ADSS+ to a live test group, to shake out any issues we have with the reception and function. However, our users in this group are not in an OU, but in a pair of Distribution Groups. As a result, when trying to invite them, we're first getting an error that there are no users listed in the policy, but clearly in the Active Directory, there are users setup in these groups. However, if this proves successful, then we'll move to groups
ADselfservice Plus not show correct value of Password Expiry Date when fine grained password set on DC.
ADselfservice Plus not show correct value of Password Expiry Date when fine grained password set on DC. Build Number : 5320 Not correct > Password Expiry Date show as never expire Correct > Password Expiry Date = password last set date + maximum password age set on fine grain password.
SQL Version 2016
Hello team, Does ADSELFSERVICE supports SQL 2014 & 2016? If so, can you please attach the steps to follow the a newly fresh installation and a possible migration from posgres to MSSQL 2014/2016. Thanks.
Block User without locking AD Account
Hi @all We have a Policy which locks User after 5 failed logins in our AD. Is it possible to block User after 3 failed attempts in the software but not in the AD? When I go to the "block User" settings and put there 3 times, 30 Minutes, the Account gets also locked in the AD. Thanks in advance.
Two-Factor Authentication - Verification No User Email
In our environment two factor authentication is a must. The issue that we are facing is that we some users that do not have company email, therefor there is no email in mail attribute. With two-factor authentication users cannot enroll due to now email associated to their account. Is there a way to allow users to enroll without and email? From there they can add email after they enroll. OR Is there an option to have the user enter an email during the enrollment process.
CustomLogin.html
We are working on customizing our Self Service portal and my web designer was curious as to why changes made to CustomLogin.html never get loaded. Appears that domainlogin.html and CustomLogin.html are the same page. Just curious if there's a more direct way for him to edit these pages or is it restricted due to security. Thank you.
Localisation - English (British)
I would like to know if it's possible to have a British English localisation of this product, and if not how I would go about getting one?
Minimum rights for service account running the ManageEngine ADSelfService Plus service?
We are changing the account used to start our ManageEngine ADSelfService Plus service, and need to know what are the minimum rights needed for the account? If you could let me know, or provide me with a link to documentation that explains this, I would appreciate it.
[Free Webinar] Granular Password Policies for different users in Same AD Domain
[Free Webinar] Granular Password Policies for different users in Same AD Domain Organizations have always wanted the ability to set different password policies for different users in the same domain but even Microsoft’s fine-grained password policies have fallen short of this expectation. Join Derek Melber, AD MVP in this live webinar to learn how to deploy granular password policies for different users in same AD domain with the next-gen password self-service management system. Date: 14th December
ManageEngine Customer Support is Experiencing a Slowdown
Some of you may have experienced slow customer service over the last 12 hours or so. Yes, we have an issue and I want to give you an update. A severe cyclone Vardah hit Chennai on Monday, December 12th and passed over the city several hours ago. All offices and schools in the region remained closed today. Zoho’s Chennai office was also closed, with the exception of our customer support staff who came in before the storm hit. However, customer support has been spotty as communication links have been
Server Security when exposing the site to the Internet
I need to make our ADSelfService site available to users via the Internet. Is there a white paper or guidelines available to properly do this? Currently I'm running ADmanage, Aduit, and SelfService on the same VM. I'm thinking I should probably peel Self Service off and put it on it's own machine in the DMZ. Thanks for your help. MC
ADSelfService Plus 5.3 Build 5320
Hello, Everyone! We are glad to announce the latest release of ADSelfService Plus – build 5320. This release introduces an easy and hassle-free way to configure Mobile Push Management (MPM). Enhancements: Configuring Mobile Push Management (MPM) is now a child's play. All you have to do is request the PLIST file from ADSelfService Plus support team and follow it up by getting the MDM managed certificate from Apple. For step-by-step instructions, click here. The server settings of ADSelfService
ADSelfService - Subset of users receiving "Permission Denied. Kindly contact your Administrator"
Hello We are running AD Self service on a dedicated Windows 2008 R2, Exchange 2010 server. ADSelf service is Product Version: 4.5 Build no: 4500 Random users are experiencing the follwing error when attempting to log into the portal with the correct username/passwords "Permission Denied. Kindly contact your Administrator" I looked through the list of fixes in version 4544 and fix 2 below seems to be addressing my issues. ==================================================================== Version
Ability for users to upload photo
I looked over the forums concerning this but did not find an answer to this question. Also looked at documentation but don't see a mention of it. I see the advanced option of 'Enable users to perform photo update' but I don't see where they go to do this. Any assistance is welcome. Thank you.
Disenroll multiple users from ADSelfService Plus
Is it possible to 'disenroll' multiple users in one go from AD SelfService Plus If possible, can someone let me know the steps? Cheers
How to deregister an enroll user?
Hello, Can anyone tell me how can i do to deregister an enroll user? Thanks
Query to BD - ADSelfService Plus
Hello Team, I would like to check if some user had registered with the same email, or differents users rigestered the same email? Can can I make a query to the postgreDB? We wanna prevent the users register with the same email. thanks
[FREE WEBINAR] Granular Password Policies for different users in Same AD Domain
Hi All, For years organizations have wanted different password policies in the same AD domain. Microsoft released Fine-grained password policies, but their solution was awkward and unimpressive. Now, seventeen years after AD has been available, Microsoft has still failed to develop a solution for better password policy controls. Now, there is an easy and cost effective solution! ADSelfService Plus provides granular control over passwords, such as denying consecutive passwords (Password1, Password2,
Trouble using the %givenName% macro in email notifications
Hi, Trying to format email notifications but having trouble using the %givenName% macro or any of the other macros, the only one that works is %userName%. Could someone point me in the right direction please? Thanks Nigel
Im extremely disappointed - ADSelfService Plus allow register with Duplicate email
Hello Team, Im extremely disappointed to know that the users can register with the same email, in my company we found around 64 users registered with the same emai... We cant allow the users registered with the same email in differentes accounts, because with this we are given them the opportunity to shares his passwords. In order to compliment our policies NEVER SHARE YOUR PASSWORD, can you help us to avoid or detects this issues? We've 30K users enrolled and is very thad to check if each user
Overwrite ADSelfService reports instead of creating new folder for storage
Hi The way the ADSelfService scheduled reports currently work make them impossible to link to. We run a daily report on soon-to-expire passwords and it would be very useful to write them to the same location with the same filename every day. We could then have a nice simple script to copy it over to another location for use on our intranet. As it stands with a new folder for each day, and then a folder, the name of which includes the time the report was run, for each report type, linking to or copying
Installing Free Trial and then Purchasing
Hi, Is it possible to install the free Trial and then after purchase upgrade the existing installation to the paid version , or would it require a reinstall and reconfig after purchase? Lewis
Office 365 survey: Take this quick survey to help us help you.
Ever since we released our Office 365 reporting solution, O365 Manager Plus, we’ve been continuously improving the product and adding new features. In order to make it even better for current and future users, we need to understand what your current plan is and what you think your future with Office 365 will look like. For that we are conducting a survey. It’s only 10 questions and won't take more than a minute to complete. We are grateful to everyone for taking the time to complete the survey. We
Approval Workflow - Some of the Directory Self-Update
As part of the deployment, we want to enable Directory Self-Updates, but some fields, like Title and Certificates, we want to go through the Workflow Approval. However, much of everything else we offer for self-update, we want to go through without approval. For example, we'd like users to be able to update addresses and phone numbers without going through a Workflow Approval. I haven't seen any documentation on how to break out the two parts, in that we can either have Workflow Approval, or we
What web server does ADSelfService use?
Does it get installed as part of the software or does it need to installed separately? If the web server used is IIS, what happens if IIS is already installed on the server?
ADSelfService Plus 5.3 Build 5319
Hello Everyone! The latest build of ADSelfService Plus – 5319 - is now available for download. The highlight of this release is the support for RSA SecurID to protect user login through two-factor authentication. Features Support for RSA SecurID to protect users logging into ADSelfService Plus through two-factor authentication. Issues fixed Fixed a vulnerability issue in two-factor authentication. IMPORTANT: Existing customers can upgrade to the latest build by downloading the ADSelfService
Questions on SMS Message and SMS License Alert Email
Morning, I have a couple of questions. 1) Is it possible to change the SMS alert message that is sent to users at all? If so how do I go about this. I have noticed that the generic built in message is 132 characters long which takes up two credits so I would like to see if I can cut this down to 70 or under to only take up 1 credit. 2) When reaching the threshold for the SMS messages an email alert is sent out which is fine. But is it possible to change the text on the message as it is slightly confusing
Solution for Problem in Change Password after Windows Security Update
Hello All, As some of our users reported here, there is an issue in the change password feature of ADSelfService Plus after Windows Security Update. End users trying to change their passwords will receive the message "Problem in change password". The logs will have the entry "{ERROR_CODE=800704f1, ERROR_MESSAGE=adssp.native.err.changepassword, ERROR_SEVERITY=SEVERE} This issue is caused by Windows update that was released few days ago. Note: This issue is not specific to the 5315 build and
Multi Domain Question
Afternoon, the current scenario I have is my client has multiple domains all running at various security levels. We have deployed manageeninge into the primary domain and so far this has been pretty successful. I am now being asked how we can roll this out to the other domains. Security are saying that we can't opening up the firewalls between the primary instance and the other domains. The only other option I can see is to setup another instance of ADSelfServicePlus which mean re-registration for
Contest: Win an iPad Mini 2 or $200 Amazon gift voucher!
Hello! It's that time of the year when we remember all that's spooky. Over the years, we have all come to fear several things. The dark, monsters under the bed, zombies, computers, wires, hackers...you get the drift. Network security has given us all a fright or two (or a hundred, but who's counting?). In the spirit of Halloween, we thought we could share our IT nightmares. Do take up our survey and let us know what scares you the most about network security. We're giving away an iPad Mini 2 and
ADFS 2.x and 3.x Integration
I found a post about ADFS integration that was last updated in 2015 by support stating that they were working on integration and I would like to know if there has been any progress with integration of ADSelfService Plus with ADFS 2.x and/or 3.x? We are looking at customizing the ADFS pages but want to see if instructions already exist that I'm not finding. Some of the things I'm pulling from to figure-out the integration. https://msdn.microsoft.com/en-us/library/ee895357.aspx?f=255&MSPPError=-2147217396
Importing users from AD
Hello, i'm using this file to import user from AD to ADSelfService Plus The problem is that two users stay with the mobile phone duplicated. I already delete them and import the file again and the problem persists Also if i change the email address field on Active directory these field is not updated on ADSelfService Plus Thank you
Default end user page
Hello, How can i reset the user logon page to the default settings?
Error in translated text. Possible to change?
Is it possible to change text in the interface myself or does this need to be done by the software developers? The reason I'm asking this, is because there's an error in the dutch translation on the unlock account page. If a user goes to the page https://<siteURL>/accounts/UnLock , the user is presented the screen below. The text should be 'Uw account ontgrendelen' and not what it shows now 'vergrendelen' (in dutch 'vergrendelen' means Lock and not unlock)
P7B certificate installation
Hello, I'm having issues installing a p7b certificate. Could some please provide me the right procedure to do it. I follow this procedure (https://www.manageengine.com/products/self-service-password/kb/ad-self-service-plus-certificate-install.html) but using the export option bellow it gives the error: Keytool error: Java.lang.Exception: Input not an X.509 certificate. If i use the Base-64 encoded X.509 (.cert) i'm getting the follwing error
Self Service with Citrix Store Front
Hi, Does anyone know how to integrate the reset password link for AD Self Service with Citrix Store Front? I know you can do it with Outlook OWA, but want to know if there is a way to do with with Citrix Store Front (we are using Store Front v1.2)
Customise the GINA "Reset Password" and "Unlock Account" 'buttons'
I'm attempting to customise the colour of the "Reset Password" and "Unlock Account" buttons on the Windows login GINA page but to no avail. I know the customisation of the start page is handled in the "ResetUnlock.html" and I have already gone about updating the logo, button text font etc. but I am seemingly unable to see where I need to change the background colour of the two 'buttons'. I have already updated the "Re-branding" element of the "Admin" panel and have set the "Change Theme Colour" to
How to add a license file to the AD SelfService if I can not get to the portal
I am a new network administrator and we have an AD Self Service redirected from Spiceworks portal set up by my predecessor. Our license has expired and we have a new license file but I can not find where to add the license file to allow for more than 50 users to use the portal. Does anyone have any words of wisdom on how to find the portal site so that I can add the new license? Thanks.
one-time purchase (no annual license renewal) for AD Self Service Plus
We are NON-PROFIT organization and I am interested to purchase AD Self Service Plus Standard edition for 1000 users. Do you have SPECIAL pricing for NON-PROFIT organization? Do you have an option for one-time purchase (no annual license renewal) as compared with the competing products? Thanks.
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