Monitoring AIX Servers using CLI
Hi, I try to add AIX 7.1 servers to OPManager but i face some difficulties. OPManager cannot get any data of resources such as CPU, memory, disk space and any other. As i see from the first image below those are the data that use CLI protocol. As i try, test cpu monitor i get the error "the monitor does not respond to test request" but as i test my credentials from server tab, CLI connects with success. What am i doing wrong or what should i check? Any help is appreciated. Thanks in advance.
Does OpManager WAN monitor support all IPSLA tests?
Hi, I have a customer interested to monitor ALL the possible tests he can configure with Cisco IPSLA. Currently you support ONLY ICMP and UDP Jitter. Is it right? Do you have any plan to support also other kind of tests like HTTP, FTP, DNS and so on? Otherwise the customer will buy Solarwinds that support that. Thanks, Roberto
Rebuild OpManager Central
Hi, I had to rebuild the OpManager Central from the scratch because the server get lost and I don't have any backup. I installed a new OpManager Central with the same IP address as the old one, but the Probe doesn't came up. How I can proceed? Thanks
How to connect Probes to another Central URL?
Hello. Our Central server has completely crushed and cannot be restored. The question is - how to connect all the probes to a new Central URL? We've already tried the following: - Setup new Central server - Backed up a Probe - Reinstall the Probe and attach to the new Central url - Restored the Probe from the backup The problem is that once the Probe is restored, its configuration settings are restored as well, hence it "looks" at the old Central URL. Thank you.
Manage Logs File
Hi, How can manage logs file, into ManageEngine\OpManagerProbe\logs i find some log file. There are 2 big file stdout and stdout1, they oppupy more than 15 Gb. How can i set op for reduce this files ? Can i delete or move it ? thk
OpManager_SMS Alarms Stop
I accidently set the SMS configuration and now I keep getting alarms from the OpManager_SMS. How can I stop them? Thanks
Enabling HTTPS / SSL in OpManager?
I am trying to enable HTTPS support for OpManager. I have tried the following: http://www.manageengine.com/network-monitoring/help/userguide/enabling_ssl.html But even after rebooting the server and restarting the service, https does not work and I can still only access OpManager on regular http. Hoping for some guidance for how to get this done. I have build 11300. Thanks, James
SWITCH 6509 - PROBLEMS TO SET THRESHOLD TEMPERATURE FOR INTERNAL MODULES
Dear Sirs. can you help me with the next problem, please? we are using OPManager to monitor a switch 6509 cisco temperature. we can see the temperature of each module, for example Module 6-asic 8, but when we select the option EDIT to modify independently each module appear the message: MESSAGE FROM LOCALHOST PAGE: 9090 ENTER THE SNMP OID The selected module 6 asic-8 shows as SNMP OID: .1.3.6.1.4.1.9.9.13.1.3.1.3.60069 We have added this snmp oid in the template of 6509 switch but again appears the
OpManager in English Netflow plugin in Chinese?
Hi, I've installed OpManager evaluation version and on top of that I installed Netflow plugin. I've dowloaded the latest versions of both applications. I want to have everything in English, but I keep getting NetFlow analyzer plugin in Chinese. I go to OpManager - Admin - Old UI - Jump to - Netflow Analyzer I've checked the language in Windows and in browser neither of them is in Chinese. What can I do to get Netflow plugin in English?
Business View Keeps Breaking
We are currently demoing OpManager in order to evaluate it as a replacement for SolarWinds. We have multiple business views set up for multiple locations. For some reason we are unable to complete one business view. it seems to break in mid creation where we are unable to add any more devices and even though the map has several devices the device count is set to 0. The only thing we can do is delete the business view and start again. However this is our second attempt and the issue has come up again.
OPM can't see the detail application of flow interface
Hi All, Recently I have a poc of OPM&NFA for new client. Customer has about 1500 devices, including routers/switches, and then they want to monitor about 20 interfaces to know network application and detail traffic. As above mention, we recommend that customer can use OPM central-probe mode and NFA standalone integrates with probe mode. We think the solution can satisfy customer's requirement. We downloaded the newest OPM and NFA to install and deploy. After that, we found that OPM
AD Group issue
Hi I have an issue after adding the AD group authorized i try to login choosing AD account a message apperead the USER does not exist and when i add one user AD i login into opmanager with success Regards Ahmed
Help - Probes/OpManager
Good afternoon all, I hope you can help I have a Windows 2012 box setup as a Central server and 2 CentOS 6.6 Boxes setup as a Probes. When installing the Probes and entering the correct IP/Port in the correct format I keep getting "Probe Registration Failed" back on the CentOS box. Wireshark on the Central server shows the HTTP GET and response, plus a TCP Dump on the Linux box shows communication is working. Basic communication such as Ping/Telnet are working so it would seem to be a fault with
Problem with adding notification "Log a Ticket" on 10400 release
Hi, When trying to add a notification "Log a Ticket" error message "Please configure the Mail server settings before adding Email/SMS profiles" Integration with SDP MSP configured via SDPMSPConfig.xml and works. Mail server is configured and a test email is coming. Please help to fix this problem.
Cisco UCS-C220 Template
Hello, we have 4 Cisco UCS-C220 servers, we have configured the SNMP. In the opmanager, we have created a Device Templace, called Cisco UCS-C220 and we use the button "Query Device" to get the oid´s of this server and we receive this: "SysOID:.1.3.6.1.4.1.cisco.ciscoProducts.1682 ". Also we upload the MIB of cisco: "CISCO-UNIFIED-COMPUTING-MIB " and others. On the other hand if we go to MIB Browser, and select this mib´s "CISCO-UNIFIED-COMPUTING-MIB " and in the section of SNMP, we select V1/V2
integration with ServiceDesk Plus
Hi there, Opmanager: build 11400 ServiceDesk Plus: Build 9027 We're just setting up OpManager for the first time and wondering if there's a way to somehow "sync" the assets currently in our SDP. We've already set up our SDP since last year and have 150+ devices already inventoried. I saw this option on OpManager: Settings > Configuration > Add-On/Products Integration (see image below) under ServiceDesk Settings tab, there's a section called "Assest Sync details" (yes, it's a typo); unfortunately
Cisco UCS Monitoring in OpManager
I have upgraded my OpManager install to 11400, but I cannot figure out how to add Cisco UCS monitoring to it. Is there any documentation on how to do this? Thank you, Carey Durbin
Availability Report not containing all devices in business map
Hi, I am using OP Manager 9 builded 9410 64 Bit on Windows platform. I am facing issues when i am generating Availability Report Dashboard of particular Business Map but reporting showing few devices in in and few not. Kindly guide me for the same. BR
Templates for Nortel/Avaya Switches
Hi, Just wondering if there are any plans to provide templates for Nortel/Avaya Devices , specifically ERS 8600 & ERS 5500 switches. We would find these to be of great help and benefit. Cheers RH
Opmanager "About" screen, not displaying newest available update
I'm running opmanager 11300 I use the "about" screen for my notification about new available updates. I notice 11400 is out, but the "about" screen does not reflect that.
Integrate OpManager with ServiceDesk Plus MSP
Hello, Isn't it possible to integrate OpManager with ServiceDesk Plus MSP? I can see in the settings that it does to SDP, but it doesn't mention anything about SDP MSP. Yet, I tried to save the integration settings, but I get the error Unable to connect SDP. Error message from SDP : Account name cannot be empty Regards
Cisco Aironet 1140 - Template?
Hi Guys, I'm trying to add my Cisco Aironet 1140 AP's to OPManager but for whatever reason, no existing template finds the interfaces, cpu, memory or anything else. I'm wondering if there is a template for these devices because at the moment I'm only able to view certain statistics through the MIB browser. Thanks.
CONFIGURING TEMPERATURE THRESHOLD FOR SWITCH CISCO
We are monitoring a switch cisco 2960s and when after set the attention, trouble, critical and rearm thresholds appears the following message: we have configured all snmp oid for each option at device template but the message appears constantly every time we try to set temperature threshold: Can you tell us where is the problem, so we can set this option correctly? the template for this device is: Waiting your sooner answer. Attn.
Change Logs path
Hi, how can i change logs path for my opmanager ? thk
Cannot login to OpManager 11.4 after install
Hi, I've just installed OpManager 11.4 on a Windows Server 2008 R2 std, and this is with a SQL database on a seperate SQL backend. I can login remotely via web browser to http:\\hostname:80 but i'm unable to login locally on the server http://localhost Is there a config setting in an xml file needed to log in locally? Thanks, Dan
MS SQL Template?
Hi, In our environment, we have over 20 SQL Servers and although the monitors are working perfectly, I want to modify the settings for all servers at once just like we do for device templates. I don't find the place to do this so maybe someone can point me in the right direction?
Email for threshold violated IN traffic and OUT traffic
Hi, on "Interface Properties" i set Threshold value Threshold value Rearm value Utilization % % Errors % % Discards % % Alert if threshold is violated time(s) consecutively When threshold is violated this alarm is generate : Interface 'GigabitEthernet0/0' util threshold violated.Current IN traffic is 36.123 Mbps(60.21%) and OUT traffic is 1.578 Mbps(2.63%), whereas configured threshold is 40% I need to set an notification profile when "Current IN and Current OUT traffic" threshld
Incorrect Exchange monitor "RPC Requests sent per Second"
OpManager on our Exchange 2010 server is alerting on “RPC Requests sent per Second”, being 288,000,000. This is an incorrect value. This is actually the value of "RPC Requests sent" in total since the server was powered on. The RPC sent/per sec is actually around 130 which is normal. I have confirmed this by running Perfmon on the Exchange server. Is this a known bug with OpManager? We are running v10 build 11100.
When migrating from one server to another ESXI he disappears from the monitor.
When migrating from one server to another ESXI he disappears from the monitor (from all devices, from business views). What can be done? Migration occurs automatically in the server cluster.
Routers missing on Network
Hi There I have an issue where I am not able to discover/add routers into opmanager network which existed previously but deleted by mistake. how ever the same/all routers are visible in Netflow but I cant seem to add under network any ideas how to resolve the issue I am using OPmanager 9410 I have tried rediscovery, add a device which picks up but doesn't discover any interfaces on the device Please advise if you require more information. Thanks Mann
Memory Utilization
well , we have HP-Unix Server with SNMP service enabled , the problem is that for Memory Utilization we are not receiving any flow.
Box next printer guide
Hi all, I have all my printers in OpManager and monitor by SNMP. When I using map view of Printer The box next to printer but I don't know how to using it (How to config it). I want config to when Toner, out of paper, OpManager will display alert (eg: when out of paper, the paper low light is display orange. Please guide me how to config it. All most my printer are HP.
Error parsing MIB file
Hello, When I try to upload a new MIB table, I got this error : Error parsing MIB:PHION-MIB.txt Exception while loading MIB:Could not parse the file D:/Program Files/ManageEngine/OpManager/./mibs/PHION-MIB.txt. The error occured at the line no: 77 ,column: 24. The identifier should not start or end with number or special character. Could you please correct my MIB table? Thank you for your help!
Notification Central or Probe ?
Hi, i need to configure the notification. the best practice is configure on Central or Probe ? Thk
Trouble Message without Monitor
Hi, i have a Server witch got the message: MSSQL - VIM_SQLEXP Service is Down But there is no Monitor for that Service and i can not add an Monitor for it because the Service is not installed on the device. Any idea?
CRC/Interface Collisions on Cisco Router
I have setup thresholds on my router templates to report back CRC and collision errors. I have done a clear count on the router to clear the interface statics, but the alarm is still showing the old values. How do i clear the alarm?
Folder Monitor | File Size/Age
Good afternoon, the display of folders is not responding to file size / age option, wanted to monitor if there are any files being created in a particular folder periodically. Attachments: printscreen the configuration I'm trying to do and printscreen showing that OpManager folder but it does not recognize the warning.
Reports using Hardware Inventory info
Hi, I would need to run a report to match the Hardware Inventory with the Device Names and their IP's. I have run the "select * from hardwareinformation;" query and i have these info, but i don't know how to get another report with MOID, Device Name, Device IP, etc. Thanks and Regards, Razvan Despa
OpManager. QNAP template
Hello colleagues! I start users Opmanager. Thank you for good app! I have windows server 2008 R2 with OM and QNAP TS-239 Pro II+ Could you tell me, how to map getting monitors with graphs on dashboard. I can't see CPU utilization and Disk utilization. Maybe you have correct templates to QNAPs... Sorry for my English Thanks a lot!
differences.
Hello, I want to know the differentiation between unmanage/manage devices, schedule down time, Alarm suppression.in OpManager.
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