SMS Modem does not send SMS anymore
Hi, I am using Opmanager 8812 along with a Multitech GPRS GSM Wireless modem to send SMS notifications for alarms. After a while i see that the modem stops sending the SMS and the SMS_OUT table has alot of SMS with dispatch_date as NULL i.e. these SMS have not been sent. This is a very critical production system and we have no other way to receive alerts. Could you recomment some customisation/fine tuning or troubleshooting in order to resolve the issue. Each time I need to restart Opamanger,truncate
Graph does not match data
When I generate a traffic utilization graph that is beyond one day (week, 7-day, month, etc) the graph displayed does not match the data shown in the table. For example, below is a one month traffic report graph for an interface. I know for a fact this interface spikes to 20M every night and the data in the table show max in/out at over 20M. Note that the graph shows traffic maxing out at 4.25M. I suspect that the graph is showing some average, but that is not helpful for me. Is there any way
Log Analyzer plugin stopped working after trial period
I am using the free version of OpManager, as I have only 10 devices to monitor. I was told that Log Analyzer plugin would work in the free version but after the trial period ended, I can no longer access Log Analyzer. The same thing happened with App Manager, too. The web page is no longer accessible for either product.
Alarm Clear messages looping after status "Clear"
Sometimes we get looping alarm "Clear" messages via e-mail or SMS, even though it should only send 1 message I presume. In this example two of our switch ports went down yesterday at about 15:15, and within 1 minute they were up again. Opmanager sent three "Trouble" messages correctly, and also three "Clear" messages correctly both in e-mail and SMS. After this those Clear messages kept coming via SMS between 120 minute interval (as configured in recurring trigger if not acknowledged), but only from
linux opmanager auto start after server reboot
Hi, I have installed opmanager in redhat 6.5 & changed as service. But I am not able to add the same in chkconfig (for service auto start after reboot). Please see the message below. Help me regarding the same. Thanks. Regards, Ganapathi Ram
Folder Monitor
I setup a folder monitor to notify me when a folder is changed. This doesn't happen very often, but when it does I want to know about it. The first time it notified me I thought it was working great. Then another hour passed and the monitor notified me again that the folder changed and the notification had the same date/time as the first notification. Once the folder is modified the monitor should not notify me until it changes again. Have I missed a setting somewhere?
Issues with WMI and DCOM
Hi, For a while now, I've been having issues with WMI and DCOM rendering OpManager only half as good as it was before. From my OpManager server, I am unable to authenticate to any other server on my network so none of my stats including memory and CPU usage, SQL information, etc. are showing up on any of the systems in OpManager. I've had several support requests but have yet to find a solution so I'm reaching out to everyone to see if anyone else has any ideas. The specific error I receive is
Link to bad hostname
Hello, When logged into OpManager and I open Virtualization > All Devices and click on a host, it looks like it wants to take me to the probe screen (example link is: http://10.3.1.52/devices/objectdetails.do?requestid=SNAPSHOT&name=10.2.1.11.10000000001) But it fails to load the page, because it refreshes to "http://win7" instead of the IP "http://10.3.1.52" Win7 is the name of the server, but "win7" doesn't resolve on our network. How/where can I change this to the IP? (Using latest enterprise
OpManager to monitor free space on NTFS mounted volumes
We are looking to monitor the free space/used space on several NTFS mounted drives. I have tried the Folder monitor but errors arise from no files. Is this the correct method to be monitoring these drives? NetApp LUNs --> NTFS folder mounted drives on Server 2012 R2. Thanks.
Service Monitoring
Is there anyway to monitor only the services marked "Automatic" on all devices we currently have? I spoke to ManageEngine Support and they said that you can write a custom script to do that. Can you help with the script? Thanks.
MSSQL monitor database freespace
Hi all, Is it possible to monitor one or more MS-SQL databases for the amount of free space remaining and alert when that matches a threshold and if so how? Ideally we would need this for specific databases. Thanks, Matt
SMS
i'm doing a manual insert on SMS_OUT table but the sms still not sending but when i try to send alert from OPMANAGER i can get the SMS
No interfaces are there for this device.
Hi, We are using Opmanager 11 . The issue : We got a device which we want monitoring its interfaces . When we click on "rediscovery " in the interfaces section we see all interfaces appears on the screen. We click on save and a message says : Selected Interfaces Changes wil be updated to(...)Continue ?. we click on "Ok" All perfect until here. Finally a message says " Interfaces added successfully " And we got this : Interfaces No interfaces are there for this device. ( we can repeat the same
OpManager9 : Weird device name...
Hello all ! I have just installed OpManager 9, and added some devices but i have got weird display concerning devices names and some other parameters. For instance, here's what my device name look like : ëñáè<ä âÅ/ÁøÄ?Êø%?Ä/% Do you have any idea about this issue ? Thanks in advance for your help, Best Regards, Adrien
SMS Alarms Not Working - "Modem is not connected properly. Check your settings"
Hi guys, I´m having problems with SMS alarms. When I go to SMS Server Settings I get the following message " Modem is not connected properly. Check your settings!" But the modem is connected to the server Best Regards.
Duplicate VM entries on Hyper-V cluster member
On our Hyper-V cluster we are seeing a number of VMs that show up twice: on with an IP address and one without. We have tried the following: Delete the entry with an IP address This results in two entries without IP addresses. We can add an IP to one or the other. Add the IP address to the one without This is disallowed by OpManager. We get the following error: "Error: This device is already mapped to a VM. Delete the VM and re-discover the Host to rectify it." Add a bogus IP address and then
Add UCS to OPManager
For some weird reasons, when I try to add my UCS to OPM I always get Device Failed. What are the credentials that I have to provide. What is the port number supposed to be ? Thanks
Support for Visio 2013
Is there a beta plugin for Visio 2013? I found the Visio 2010; however, I have not used that old version of Visio in several years.
Esxi Monitoring
Hi Guys, We have been getting a lot of alerts from OpManager regards to our ESX farm and want to tune it down, My ESX Engineer has asked if any of the following is possible: ESXi hosts and Datastore alerts: 1) ESXi host rebooted or crashed. 2) ESXi host network connectivity lost for Ethernet adapters / any failures. 3) Datastore multipath lost or redundancy lost. 4) Datastore read/write latency for 3 pools each 5 minute interval >15 milliseconds. 5) Datastore filling up
Eaton UPS "UPS battery is low"
I have an Eaton 9355 with the ConnectUPS-X Web/SNMP card. OpManager 9101 is showing the alarm "UPS battery is low", however I believe this to be wrong. I can't see where the alarm is triggered as the Monitors are all normal. How do I correct/verify this alarm?
Error Add VCENTER
I'm having trouble adding the VCENTER When I added the VCENTER OpManager hangs and does not open. wrapper.log ********************************************************************************************************************* E:\OpManagerProbe\bin>StartOpManagerServer.bat Windows Server 2008 inside addon check Starting AdventNet WebNMS "Primary" Server Modules, please wait DMS is waiting or registration from the Central Server. DMS has successfully registered with the Central Server. Process :
moving opmanager from one machine to another.
this might be a silly question but i want to use opmanger on another machine actually install it on a dedicated server. i have custom setings I need to move over how do I do that?
checkpoint MIBS for Gaia R77.20
Hi Support team, would like to monitor the checkpoint firewall GAIA R77.20 for the CPU/memory, and disk utilization. i have downloaded the the MIBs from checkpoint,however when i perform a snmp get from the MIB browser i am getting the following error Request failed or timed out. No error.attached is the screen shot. Appreciate if some one can help to fix the issue. regards, Gangadhar
error unable to connect to mail server check port
I am trying to setup the mail server settings so i can get alert email. I can ping the mail server by name or ip and verified the port is active I used the telnet test telnet server 25 I get mail service ready. not sure why it will not take in optmanager. I dont have to use outside mail server name or ip, internal should work, I did not see on optmanagr where to check error logs?
setting up custom monitor instructions step missing.
I would like to install a mib from a firewall into opt manager, I download the mid and placed it in the C:\ManageEngine\OpManager\mibs I am following the steps to setup custom monitor, http://help.opmanager.com/add_custom_monitors settings\configuration\device templates\ I do not see option to add a new monitor
NTLM pass-through authentication
NTLM pass-through authentication is it possible to get this feature added to OpManager?
CCTV View in SharePoint
so using an iframe combined with cctv view and embedding the user name and password into the url as outlined in this post: https://forums.manageengine.com/topic/viewing-cctv-or-dashboard-outside-of-opmanager#49000003898078 i am able to successfully embed a dashboard view into SharePoint for my users to look at. See my attached screen shot. The problem i have is my users are actually able to follow links in CCTV view, view other dashboards, individual servers, and even change server asset information!!!
OpManager
How I can reset the OpManager password, I forgot it. Thanks
Email alerts not working correctly
This morning one of our LAN switches went down, but OpManager didn't send an alert of it. There is a notification profile configured, settings below. Any ideas where to start troubleshooting?
IPMI Monitoring of HP servers
Hello, Can anyone explain, what is purpose of IPMI ip address ? Is it an iLO ip address ? ps. OpManager 10 Thanks
Fortigate MIB
Hi I'm getting an error when load the new Fortigate MIB, please can you look at the below error and the attached MIB and advise accordingly. IMPORTS failed: Could not find the file : C:/PROGRA~1/MANAGE~1/OPMANA~1/./mibs/INET-ADDRESS-MIB
snmp V3
I have HP Procurve 2510 Switch and want to SNMPv3 Configure with Opp Manager
Unable to add a Hyper-V host for Opmanager VM host machine
I have Opmanager installed as a VM running on Microsoft Hyper-V (Windows Server 2012 datacenter).I cant seem to add the host server that is hosting the Opmanager VM. It doesn't recognize. All other host server are added successfully except the server hosting the Opmanager VM. Any Help would be very much appreciated.
Importing Device Issue
Hi, We have an issue importing one particular device in OpManager. The Device is discovered correctly and Imported successfully but when I try to add the Device into a Map I cannot find the device at all. If I go back and try to Discover the Device it will be still Discovered but again it's not in the List when I want to add it to a map. Can anyone help please? Thanks a lot!
Unable to add MIBs for F5 Big IP 3600
Hello, I've extracted the appropriate MIB text files to the C:\ManageEngine\OpManager\mibs directory but I get the following error while trying to use the MIBs: Error parsing MIB:F5-BIGIP-GLOBAL-MIB.txt Exception while loading MIB:IMPORTS failed: Could not find the file : C:/MANAGE~1/OPMANA~1/./mibs/INET-ADDRESS-MIB I attached the MIBs to this post. Please help me with this issue. Thanks, Sam Fox
What type of query does the DNS service monitor issue?
Hello, I'm trying to monitor our DNS servers. They only allow DNS queries and they do not respond to ping. They also do not allow recursive queries. As such, we need to issue queries from OpManager only for domains which our servers are authoritative for. How can I customize the DNS service monitor so that it queries for our specific domains? Currently, the DNS services show as down even though BIND is running and operational. Also, is there a log I can view to see why OpManager thinks the DNS
just a few VMs are being monitored
I'm testing VM Manager Plus, and my Hyper-V host has 50 Vms, but just 20 are being monitored. I thought this tool was free and unlimited?
Monitoring VMware ESX
Hello everyone, I'm currently trying to set up monitoring for VMware ESX. I have asked for a service account and have been asked in return a couple of questions. 1) Do I need access to vCenter or to the hosts? 2) What access level does this account need? Thank you kindly. Rob
OpManager Activation
Dear team , we purchased the license for opmanager essential version , with plug- in for netflow , Ncm , ipam , etc . my configuration was initially designed for enterprise . when I opmanager central and probe on the same server . I saw that you can not register the license by consolle of " probe " but only the " central " . if I register the license in the central console , also will keep my probe (only one ) in which they are installed all the plug -in , and these will be activated ? Thank you.
Sflow and Dell PowerConnect
I want to get more insight in my network so I would like to enable the NetFlow plug-in in OpManager. I've installed the NetFlow plug-in on the OpManager server and it's listiging to port 9996. If I go to the NetFlow dashboard it says that there is no router configured to sent NetFlow packets to the NetFlow analyzer. SNTP clock synchonisation is enabled: show clock 08:48:52 (UTC+1:00) Mar 24 2015 Time source is SNTP SNMP is enabled as well: show snmp Community-String Community-Access View Name
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