Migrating from OpManager Professional Edition v124000 to Enterprise Edition
Hello Support. One question. If we currently have OpManager Essential (Professional) v124034 on Windows Server 2012 R2 with MSSQL and want to migrate to OpManager Enterprise Edition, what is the procedure to do this migration? Regards. Rafael Vega.
2 Virtual interface, force tcp communiction only to one
I would like to show you an environment/configuration question I have PMP and OPManager in HA installed, this is the environment: 1 VM PMP 1 VM OPmanager 1 physical Machine with PMP and OpManager installed Physical machine have 2 virtual interface with different ip and different VLAN. 1 VLAN for PMP and 1 VLAN for OPManager Is it possible to configure OPManager run on physical Machine to have TCP Communication and listening port only to one of those virtual interface?
Is there a way to disable automatic discovery of devices?
I would like to stop OPmanager from rediscovering all the devices I delete and don't want in my monitoring. When I seach the forums, I can only find very old topics which don't seem applicable anymore and I can't seem to find the option in the settings. This automatic re-discovery is driving me insane. I just want to monitor a static set of devices.
Download device templates
So I have a few HP R3000 and R5500 UPS. I've started to create a custom template for them, and see I can upload my device template to share with other users. Where do I go to see what other templates users have created? I can't find it anyplace on the opmanager web site. Jeff
Sync asset OpManager with Service Desk Plus
I configured integrate Op-manager with service-desk plus in Op-manager and The message of success shows me (Sync Asset details done successfully) But no Asset is sent to Service Desk Plus .
Change IP Management GUI
I need to change the IP address of NCM manager OPmanager, how do I change the GUI interface access IP? NOTE: I'm in version 12
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We'd love to see you in Toronto for the ManageEngine User Conference from September 10 to 12, 2019. It's going to be three action-packed days designed to help you get more out of your ManageEngine experience - with an entire track dedicated to IT Operations Management, and individual sessions focused on the products you love. REGISTER NOW Here's what you can look forward to: Attend in-depth product presentations that cover everything from feature updates and how-tos, to industry best practices.
Join us in Toronto for our first ever User Conference in Canada: 3 days of invaluable training, and fun networking!
We'd love to see you in Toronto for the ManageEngine User Conference from September 10 to 12, 2019. It's going to be three action-packed days designed to help you get more out of your ManageEngine experience - with an entire track dedicated to IT Operations Management, and individual sessions focused on the products you love. Click here to check out all the details. Here's what you can look forward to: Attend in-depth product presentations that cover everything from feature updates and how-tos,
Unable to connect OpManager to client server using Domain Account (RPC Server is Unavailable).
I have done exhaustive research into this topic, and no solution I have tried thus far has yielded any success. I am attempting to connect a new server to OpsManager, the server was added successfully, but when attempting to have OpsManager connect to the Server and begin monitoring using the Domain Admin Service Account that I have designated, I receive the "RPC Server is Unavailable" error. However, when connecting using ONLY a Local Admin account, it connects just fine and there are no issues.
Retrieve a device's OS name in Rest API
Hi, How could we get the device OS name and version via API request? In the listDevice and getDeviceSummary endpoints, there's a type property which is giving the OS name in some cases (like windows 2008 R2, Windows, Linux (without any more details), ...) But it also has the values like Cisco Catalyst 3750 Series or Compaq Device which obviously aren't OS names. On the other hand, in the listVirtualDevices endpoint, there's an OS_NAME property which gives a more accurate OS details and has only the
Device template with same name already exists
Hi, I was having an issue backing up our new Aruba switches. I noticed there was a new device template on the ME site, so downloaded the XML. Tried to import it and I get the error message "Device template with same name already exists." I deleted the devices associated to that template, I only had 3, and tried to reimport and I get the message "Device template with same name already exists." Decided to delete the original template from Settings --> NCM --> Device Templates and tried to reimport....same
Internal Server Error while calling getProbeURL
Hi, Trying to get probe url via API, it returns Internal Server Error: {"error":{"message":"Internal Server Error while processing this request.","code":5000}} This is the sample url I try to get API response through: http://<CentralOPManager>:8060/api/json/device/getProbeURL?apiKey=<API_KEY>&name=172.18.63.3.70000000001 P.s: I don't have access to system logs or OPManager web console with full access permission. Please porpose potential possible reasons for this internal error. Thanks
API call is blocked on central server
Hi, I want to call getDeviceSuammary and many other device/interface specific endpoints on a Master-slave installation of OPManager. But I get this error mesage in API repsone: {"error":{"message":"This operation is blocked in Central Server.","code":5004}} However, The call of listDevice endpoint returns the correct answer without any error. What's the reason and how could I get details of the devices which are behind probes? Thanks
Please Select a Vendor
Hi, I am trying to add a Polycom device to be monitored but it is asking me to select a vendor before I can add monitors. Problem is, Polycom isn't an available vendor. Should I just select something random or can additional vendors be added somehow?
Mikrotik Temperature via SNMP
Hi ALL i have Mikrotik router RB3011UiAS I tried get Temperature via SNMP. Mikrotik has IOD for it: [admin@MikroTik] > system health print oid voltage: .1.3.6.1.4.1.14988.1.1.3.8.0 temperature: .1.3.6.1.4.1.14988.1.1.3.10.0 i ADD this OID ( .1.3.6.1.4.1.14988.1.1.3.10.0) to custom monitor in OpManager but OpManager get temperature in x10 value real temperature (in mikrotik terminal or winbox) is 36 C in OpManager is 360 C Why???
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Upgrade to 124033 service pack
Hi. After I Upgrade OPManager to 124033 service pack, I cannot connect to server by mobile app( I tested android & IOS app) but it established on web browsers.
Custom Monitoring using snmptable
Currently we can add the OID which can be use via snmpwalk command. Since its not available in Opmanager, We unable to monitor some parameter which can be found using snmptable command. e.g in F5, we want to monitored the Pool Member state.
To add existing email notification to device in new version
How to add existing email notification to specific device performance monitor (example memory utilization threshold)? for new version 12.3.097. The old version is more simple
OP Manager new version is troublesome
The new version is not user friendly the GUI is troublesome and confusing.i already use the old version almost 5 year. Any idea how to revert back to old version.if cannot plan to use other application form other vendor instead Opmanager
release notes for opmanager 12.4 and above
release notes for opmanager can be found at the following link but it appears to stop with the 12.3 branch. https://www.manageengine.com/network-monitoring/help/read-me.html?servicePacks where can i find relase notes for the 12.4 branch.
Network topology map
Hi , I have 10 routers between different countries connected ISIS and BGP peering .. How i can draw map for these network topology using these BGP peer and monitor them ,, Thanks in advance
Send a list of parameters in the API request
Hi, There are some API requests that accept parameters to filter the repsone; like discovery/searchDevice which gets deviceName a the parameter. How could we send a list of values (more than one value) so the response includes all devices which are meeting criteria? e.g : discovery/searchDevice?deviceName=[192.168.20.2, 192.168.20.5] Thanks
Get a list of default "Types" and "Statuses" in OPManager via Rest API
Hi, There are someendpoints in API which list all default Vendors or Categories in OPManager (device/getVendorList and device/getCategoryList respectivly). I need such thing for gettting a list of all default Types (Windows 10, Linux, ...) and Statuses (Clear, On Hold, Critical, etc...) in the OPManager database, via Rest API. Is it possible? and what's their API endpoints? Thanks
Filter listDevices API response with added time and isNew
Hi, On the documentation of OPManager's Rest API, the parameters of device/listDevices are listed as deviceName, Type and Category. But how could one filter the output based on if a device's isNew vlaue in json response is true, or the added time of the device if after a specific time (or inside an interval) Thanks
Getting last modification time of a device via Rest API
Hi, How could we get the last modification informations of a device? This information should comprise these data: The time of last modification Items which have been changed in this modification What's the API endpoint to get these information? Also, Could we have the last polled Time of a device's status in the OPManager and with API? Thanks
Improve Disk Usage By Drives Report
Because I can't get the same metrics into a custom report, it would be nice to improve the tables in the CSV output of the Disk Usage by Drives built-in report. Right now, the layout doesn't allow for good sorting and analyzing. When exporting, the table looks like the "Current" attachment. If you add another column for "Device" with the device name next to each partition, creating an Excel table and doing an analysis would be so much easier. See "Proposed" attachment for an example. See the
Edit custom report
Is it possible to edit the definition of reports in OpManager - for example changing the fields/columns included in the report? I'm only seeing an Eton to delete reports from the report list, and the More Actions menu in the report only contains Email, Print, Copy and Schedule.
SNMP trap processor match and rearm criteria
hello Let say that I have this case: Im receiving traps from a system about disabling and enabling users I want to arm a alert when specific user is disabled and rearm when user is enabled again. SNMP varbind $8 contains info about that Operator FileactInput - Disabled now when someone enables that user (FileactInput) I want to rearm that alert. varbind $8 for enabling user is : Operator FileactInput - Enabled Is this possible to use wildcards or something in match criteria to arm and rearm such
Attend the Singapore workshop and get certified as an ITOM expert!
Get ready, Singapore—our ITOM workshop is all set to take place on Aug 29, 2019. Join us for an action-packed day filled with informative sessions on IT Operations Management. We'll cover the latest trends in network, server, and application management to help you meet your ever-growing business demands. Register now Highlights: See interactive product demos Attend one-on-one question and answer
OpManager unable to monitor HTTPS sites
I saw several post from years ago about users unable to monitor HTTPS sites. Does anyone know if this has been resolved? We are on build 12.3.308 and still unable to monitor.
New grouping feature and user permissions
Hi, I have grouped a number of different interfaces into different groups, but a user with operator permissions cannot access these groups.
database backup issue
Hi can I backup opmanager system without stopped service? in new version, OpManager service has to be stopped before run backup.bat. any ideas to backup system without service stopped automatically? thank you.
Exagrid Monitoring
Hi Has anyone setup a template or any monitoring of an Exagrid before? I would like to monitor storage usage so that i get notified when 90% full, i have added the mib but need a little direction how i setup the monitor required and ideally a custom dial would be good. Regards Mike
[Announcement]: Free OpManager training series starting July 10, 2019
Hola Amigos! With how popular the OpManager training series was in April, we've decided to continue it through July as well! Join us on July 10 to learn about new features, interesting business scenarios, and much more. In this training session, we'll get to the bottom of various challenges of server and network performance monitoring. Register now! A quick look at what you'll learn about: Adding devices into OpManager and automating configurations using the rule engine Monitoring device availability
Opmanager with a SQL 2017 back end
Hi there, We're looking to upgrade the back end we have for Opmanager. It's currently an old instance of MSSQL 2k8R2. We're looking to upgrade to 2017, however the software requirements don't make any mention of 2017 - http://opmanager.helpdocsonline.com/hardware-and-software-requirements While it lists a number of SQL versions, it also says they're minimum requirements. If it can't handle 2017, we'll have to just upgrade the instance to 2016, but I'd rather future proof a little more if I can.
Opmanager layer2 discovery map not working
Installed opmanager yesterday and trying to generate a layer2 map. Enabled snmp on my switches (C3750) and added credentials like so: public public@2 (for vlan 2) public@3 (for vlan3) etc... But the generated map only shows my workstation and the pc with opmanager installed, and the switch itself. Tried with 2 switches, same thing. If I add the switches under Inventory/Devices, most everything about the switches is discovered. I also tested mib-browser agains the list of OID's and that is working.
Opmanager layer2 map problem
Sorry if this is a double post but I can't find my post from last week. I recently installed opmanager. have a c3750 as a core switch and inventory/discovery is working, it finds bunch of hosts and devices. It even sees switch details etc. Next I tried to create a layer2 map. However it only maps my workstation, the switch and the pc running opmanager. I tried querying the switch with mib-browser according to: https://www.manageengine.com/network-monitoring/faq/layer2-mapping-troubleshooting-device-mapping-does-not-exist.html
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Save the date! Our IT Operations Management workshop is coming to Dubai on July 22, 2019. We have interesting sessions on monitoring that are aimed to help you meet your business demands.You can participate in the interactive demos of our solutions and learn how to get the most out of your IT while getting certified as an ITOM expert. You can connect with our product experts, make new friends and share knowledge. So, come discover how you can improve the performance of your IT.
Join our free ITOM Dubai workshop and resolve your network monitoring woes!
Save the date! Our IT Operations Management workshop is coming to Dubai on July 22, 2019. We have interesting sessions on network monitoring that are aimed to help you meet your business demands. This workshop will guide you on the various ways through which you can ensure seamless network performance. You can participate in the interactive demos of our solutions and learn how to get the most out of your IT while getting certified as an ITOM expert. You can connect with our product experts, make
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