How can I start the OpManager on Linux?
Hi, I'm trying to start the OpManager on Linux. After sh ./StartOpMangaerServer.sh, there was a hang after "Created table PROTOCOLDETIALS" and it does not works. After that, I have to go for Ctrl+C and tried the startOpmangaerserver.sh but now it hangs at inside add check. I'm using the CentOS 6.4 64 bit. Best Regards. SC Jung
Alarm
in the last few days alarmed host "The device does not respond: Probably down or busy" and then return to clear. what is the solution?
Can't start ManageEngine OpUtils service
Hi, I have recently updated from OpUtils 6 to OpUtils 7 following the steps you recommended via email. Done great! Today, because of an automatic update (I think), the OpUtils stops working unexpectedly. I tried to restart de service several times e nothing. I just get the message and the service stops again and again and again…: Best Regards. I appreciate your help! Happy New Year,
Can't take backup before upgrading Service pack.
Hi, I am trying to upgrade from version 10100 to 11100 in OpManager. Getting a java error while taking backup. Please help. See below. [01-16-2014]|[13:43:13:912]|[FINE] : ******************* Backup DB Started *********************** [01-16-2014]|[13:43:13:914]|[FINE] : Backup Started on 01-16-2014 at 13:43:13:913 [01-16-2014]|[13:43:13:917]|[FINE] : no_of_threads = 2 [01-16-2014]|[13:43:14:933]|[FINE] : [01-16-2014]|[13:43:14:933]|[INFO] : Please wait ! Trying to start database server ..... [01-16-2014]|[13:46:33:266]|[SEVERE]
OpManager 10 backup? How?
We upgrade OpManager form 9410 to 10000 and see that backup procedure was changed. If earlier was universal BackupDB.sh which made full OpManager's backup. Now there are some scripts and subdirectory /fileBackUp where is script BackupDB.sh. But when we run ./BackupDB.sh, we get next output: [root@localhost fileBackUp]# ./BackupDB.sh ./BackupDB.sh: line 8: ./setEnv.sh: No such file or directory ./BackupDB.sh: line 17: /bin/java: No such file or directory [root@localhost fileBackUp]# Question is how
Require WMI script to track all users login / logoff time
Help ! Needed i find a WMI script that tracks the login time and logoff time for a computer Thanks
Adding ESX 4 Host - Couldn't fetch information from webservice
Hey Guys I am having a problem adding a ESX Host. I am getting "Couldn't fetch information from webservice" - I have confirmed that the User and Password are correct
Phone Call for notification
Is anyone using any type f service or cloud based product to send a notification to a phone? I'm currently using zapier.com and twilio.com to call me and read me the email notification. Which works well but zapier has a 15 minute delay (5 min for paid version at $50 a month). i'm looking for a better solution. Would like a phone call right away not wait 5 to 15 min to be notified. Thanks in advance. p.s. I'm currently looking at making my own program that connects to the twilio rest API. But that
Add interface to switch problem
Hi, since v11.100 we cannot add interfaces to a switch anymore. When you discover, select one interface, click safe, you get a popup the interface is going to be added. But looking at the interface list, it isn't added. We now have two seperate 11.100 installations which has exact the same problem. We need to add interfaces, is there a fix?
V-centre Error PLEASE HELP ASAP!
Vcentre server dropped out of opmanager taking out about 400 servers with it and we have lost all historical data Please help ASAP I have uploaded a support file but have not heard back from anyone Thanks, Stephen
License Issue
We moved Opmanager installation on other server with a full backup restore, after that we have the license expiring message. Also we tried to renew the registration trough the xm licence file, but without any success. Could you help us to solve this issue, we have a valid AMS but we can't access the support portal (support.opmanager.com) with the provided credential. Thanks in advance.
VM Performance monitors alerts
does anyone know if notifications on "VM Performance monitors" available?
custom report for alarms
Hello, How can i create two schedulable reports about : - how many alarms have been cleared by wich technician by status (display : category, date, source, site name) - how many alarms have been acknowledged by wich technician by status (display : category, date, source, site name)
ESX Hardware info (Inventory Details)
Hi, when i try to show hardware details (under Inventory Details panel ->hardware tab) for Vmaware ESX, there's no available info Nor in the History Reports panel how to show them?? regards, huthayfa
cisco cat4849e buffer hits misread
Hi, There is a issue with the default medium and big buffer hits for cisco cat4948e. For instance a) OID: .1.3.6.1.4.1.9.2.1.34.0 is assigned to the default monitor "Big Buffer Hits". Mib browser GET gives the real value while the monitor test responses with value "0". b) OID:: .1.3.6.1.4.1.9.2.1.26.0 - "Medium Buffer Hits" monitor also gives 0 where #show buffers on the switch and mib browser both give n-value. Although "Small Buffer Hits" does work fine. To mitigate this flaw had to create a custom
Problem with monitoring a device
Hi, I'm needing help how to trobleshooting the monitoring system relation to devices. Any devices on my company has been monitoring. However, others hasn't. The devices that hasn't been monitoring, the SNMP service is running. However, the monitor didn't monitoring the servers. Reading the page - ManageEngine OpManager - Troubleshooting Guide, I persived the subtopic about SNMP problem and tried use the MIB browser under Opmanager folder. Anyone could help me? Is there any tutorial here about the
Alarm
The option to HEAR diferent ALARM tones, not only on the server.
Alarm not clear after hitting rearm value
Hi, I received an alarm for Memory utilisation. I have rebooted the server, and the memory utilisation is reduced. It is also shown in the device snapshot screen - the Memory Utilization meter. But the alarm is not cleared, although it has reach the rearm value. May I know why? Thanks.
OpManager Instability
Hello! In my enterprise core, the OpManager has been suffering a instability when I try to connect a specific server monitored by its. I've logged in server itself. The connect is okay, but I don't know what test I can do to know and to solve this problem. - The log in system is okay, - the monitoring system is okay also, - only the web interface has suffering a little delay to stablish the page. Anyone could help me, please? So, thanks for all! Machado, Willian.
AD group and business views
Hello. Can a business view be assigned to an AD group? A business view can be assigned to an AD user, but the problem is that the "Authorize AD Group Users" menu doesn't have this option. It's very inconvenient to add each user to the system and assign a business view to them, and also we don't want so that everyone could see all the servers and other monitored systems Build: 11100 Thank you.
How to update the distribution edition?
Is this same as standard one? Also what is the latest version of the OpManager distributed edition?
Install on same server as ADAuditplus
Can I install and run OpsManager on the same server that my ADAuditPlus is running? Server is a Windows 2012 R2 running ADAuditPlus
HP ML350 G6 Hardware Monitoring
Hi, We have just installed OpManager to monitor our servers on our remote sites. We can see in the HP Home Page on each server that the HP Management Agents are installed and show all the information about the hardware such as RAID controllers, Physical Disks, Fans, Power Supplies etc. The SNMP community strings in the HP tools are set from the SNMP service on the server with the OpManager server as the Trap destination. However we can only see the Power supply, temp and Fans in the OpManager
Cisco GSR CPU
Hi there.. We are trying to monitor a Cisco GSR 12012 and everything works except for CPU - how can we monitor the CPU load on this router? Thanks!
OpManager doesn't start after installation
Hi all, Just tried to install the demo version of OpManager. Installation seems to be succesfull, no errors or anything else. But OpManager fails to start. I tried installing in through the One Click option and the Advanced option. Both with no luck. I'm installing it on a Windows 2008 R2 Server, with SQLExpress. Hope anyone can help / this a an evaluation killer for me... Thank you in advance! Regards Below is some information that might help troubleshooting. OpManager Service This service is configured
Spercific WMI counters not working
Hi all, I am having issues with the Disk read/write bytes and disk queue length WMI counters. When I add the counters to a Virtual Machine (they work fine on a physical machine) they do not work nor test. In this instance we require these stats to be pulled from the Windows OS, as the servers in question are hosted in a public cloud and we are unable to use the vsphere API or run snmp queries against the underlying virtual infrastructure. I can successfully run a powershell string which querys
Add more devices to Ping
Hi, Good Evening. I would like to perform ping test from a device to many other ip based device. Currently i could see ping test happens with only the devices which are added in the OpManager. But, as like URL Monitors under Admin page, i want to know whether OpManager has an option to add IP address to have a continues ping test and alert if it is not responding. Thanks in advance. Best Regards, Saravanan. V
how to monitor aix errpt report??
dear sir I would like to monitor the error report (errpt) on a Aix server with OPmanager would you give me some suggestion or detail solution. thank you
Custom reports
Hello, Is it possible to create totally customized reports with Opmanager? I would like to have a daily report that contains certain traffic graphs from different (types) of devices as well as cpu usage and some custom graphs. It would be nice to be able to just select some graphs to display and type some header above it to explain the graph below.
Map Layer2 topology
I am using the Map Layer2 topology, but it is not showing the switches. I have 10 SW assets and all configured correctly with the community, but the drawing does not show the other SW. Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Netapp stats
Hi, The volume stats (volume size, available space...) that Opmanager pulls in for my netapp fas 3020c are completely wrong, completely different values than what the netapp device provides through the ssh command line. Can someone please advice. Perhaps there is a better compatible MIB that someone knows of. Thanks
Office 365 Incoming mail issue
We have deployed Office 365 with an SMTP Relay server. I cannot get the incoming mail settings to accept in ServiceDesk 8.0.0 Build 8009 There should be no auth needed for this server No combination of settings seem to work Please advise
SLA milestone notification are not received
Dear, We have an issue in the SLA milestone notification! I have configured customized SLA notification for response and resolution. But none of the assignees and owners receives the notification. could any body can help ,because we have issues in production environment . SLA 's are getting attached but when response time exceed to 50% ..user is not getting warning breached notification to their mails. Remedy ITSM 8.0 looking to hear from you in next future. Thanks, Rakesh
Version 10100 - Hardware monitoring giving false positives
We're running version 10100 and we're noticing false positives on the hardware sensors. We rec'd a failed power supply alert this morning from opmanager for one of our VM Hosts and verified it was a false positive. Both p/s are green, the HP SIM and iLO status showing p/s running normally. Has anyone come across this error? From OpManager: Hardware Sensor : Power - power supply 1 power supply 1: failure status From HP iLO: Subsystems and Devices Subsystems and Devices Status Fans OK Temperatures
Enterprise - Move devices to another probe
Hey We have just had our OpManager converted from Essentials to Enterprise, and all the devices was stuck in the same probe. My co-admin, delete the probe server (Old essentials) this week :( How can I move the devices / rules and everything to a new probe ?
SBS 2003 cannot monitor AD and Exchange at same time
I'm using the free version right now, I can't seem to find a way to monitor both. Just trying this on an SBS 2003 server that holds all roles. Is there a way to get the Exchange AND AD monitoring to work? It seems like it is one or the other.
Emerson-Liebert 30 KVA UPS
Emerson-Liebert 30 KVA UPS Load and UPS Status not displaying Parthiban
OpManager Upgrade to 11100 Problems
I recently upgraded to build 11100. I also upgraded the NetFlow Plug-in and the IPAM / SPM Plug-in. After the upgrade, I have many problems logging in using the AD pass through authentication using Google Chrome. I finally had it working for two hours and then it stopped working and tells me Invalid username and/or password.It does work with IE browser. Chrome browser version is 31.0.1650.63 m When I log in using IE browser, the IPAM and SPM plug-ins do not work. Everytime I click on the IPAM or
workflow edit/add issue
Hi there, OpManager build: 10100 2 issues with regards to workflow: can't add workflow to an existing device the only way to add it is by creating new workflow on that particular device can't edit workflow to include other device pressing [save] after editing simply removed the added device(s) Are those known issues? Thank you for your advice.
Viewing traps
I need a way to see all events recorded by a device in the device view, in a device view I can click "Show alarms" under "Actions" but I don't see traps. There is no way too see this as far as I know, please tell me where too find it or could you make a feature request for this. Thanks -Helgi
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