Community and Support
            Knowledge Base ServiceDesk Plus Customisations / Automations Request

            Script to download all the attachments in single click

            Use Case:
            When multiple attachments are present in a request, downloading all the attachment in a single click is more convenient than downloading one after the other.

            Execution Steps:
            1.  Place the attachment under ..\ManageEngine\Servicedesk\integration\resources - folder.
            2.  Configure a Request Custom Menu: Go to Admin > Request Custom Menu > give a menu name > Action Type : Custom HTML File > downloadAll.html  
            3.  Invoke this script from Request Details page > Actions > Menu Name.



            Attachments (1)
            Updated: 24 Oct 2018 05:32 AM
            Helpful?  
            Help us to make this article better
            0 0