Script to download all the attachments in single click - SDP MSP

Script to download all the attachments in single click - SDP MSP

Use Case:

When multiple attachments are present in a request, downloading all the attachment in a single click is more convenient than downloading one after the other.

Execution Steps:
1.  Place the attachment under ..\ManageEngine\Servicedesk\integration\resources - folder.
2.  Configure a Request Custom Menu: Go to Admin > Request Custom Menu > give a menu name > Action Type : Custom HTML File > downloadAll.html  
3.  Invoke this script from Request Details page > Actions > Menu Name.

4. Execute the menu from the request where you want to download the attachments in single click.