[Community Digest] ServiceDesk Plus - January 2020

Happy New Year!!
We hope you all had a great start in 2020!
We welcome you all to the ServiceDesk Plus monthly digest for January! Here is a quick recap on a few KB Articles, Announcements, Blogs, Popular forum posts and much more...
Version and Build releases:
- New version 11100 (Released on 20th January 2020) for more details click on the link given below.
- New builds, 11010 and 11101 (Released on 2nd and 30th January 2020) for more details click on the link given below.
Product highlights:
API V2 Removal: Rest API V2 will no longer be supported.
- Framework Upgrade Information:
JRE Update: JRE updated from Oracle JRE 1.8.152 to Zulu openjre 1.8.222 [This is a free version].
KB Articles:
Most discussed topic:
New support channel: