Announcements
Masterclass 2026: Get ready to level up your ServiceDesk Plus MSP Cloud expertise
Hi there, Presenting our all new on-demand ServiceDesk Plus MSP Cloud Masterclass to help you master PSA capabilities, ITSM practices, and AI-driven service delivery at your own pace. We've reimagined our Masterclass series into a flexible, on-demand
Masterclass 2026: Get ready to level up your ServiceDesk Plus MSP expertise
Hi there, Presenting our all new on-demand ServiceDesk Plus MSP Masterclass to help you master PSA capabilities, ITSM practices, and AI-driven service delivery at your own pace. We've reimagined our Masterclass series into a flexible, on-demand format
Upcoming enhancements in Maintenance of Task, Problem Closure Rule, Problem Form Rules, Problem Workflow and Revamped System Notification Email Templates in ServiceDesk Plus Cloud
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements in Maintenance of Task, Problem Closure Rule, Closure Rule Violation Handling, Problem Form Rules, Problem Workflow, Microsoft Teams - Conversational Zia Support
Upcoming enhancements in Microsoft Teams Widget For Technicians in ServiceDesk Plus Cloud
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements in Microsoft Teams Widget For Technicians in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements A dedicated Microsoft Teams widget
RecoveryManager Plus rolls out build 6320
We are glad to release the latest version of RecoveryManager Plus, build 6320. Features: AD site and subnet backup: You can now back up and restore Active Directory sites and subnets using RecoveryManager Plus. Microsoft Entra ID local administrator password