Masterclass 2026: Get ready to level up your ServiceDesk Plus MSP expertise
Hi there,
Presenting our all new on-demand ServiceDesk Plus MSP Masterclass to help you master PSA capabilities, ITSM practices, and AI-driven service delivery at your own pace. We've reimagined our Masterclass series into a flexible, on-demand format with a new video releasing every month.
Masterclass lessons guide you through using ServiceDesk Plus MSP. You'll learn how to master MSP-specific configurations, automate service workflows, deploy end-to-end ITSM, gain full asset visibility, and use AI to improve support efficiency. By the end, you'll be ready to run a profitable, scalable MSP business right from your fingertips.
Why join the Masterclass?
Master MSP-specific configurations: Get your MSP service desk ready from day one.
Run a profitable MSP business: Turn service delivery into a measurable revenue stream.
Deploy end-to-end ITSM for your customers: Go beyond ticketing and deliver structured, audit-ready ITSM to every customer.
Automate across the entire service life cycle: Minimize manual work and keep your service desk running like clockwork.
Gain full visibility into client assets and infrastructure: Build a connected IT asset inventory that reflects the real state of every client environment.
Leverage AI to work faster and smarter: Bring AI into every step of your support workflow.
How does it work?
Step 1: Click Register now to enroll in the Masterclass. After clicking, you will be redirected to the TrainerCentral portal where this Masterclass is hosted and available for free.
Step 2: Select Enroll, add your details in the signup form, and click Submit.
Step 3: You are registered and can start learning. New lessons will drop every month, and you will be notified when new lessons are available.
Step 4: Once you complete the course, you will automatically receive a Masterclass completion certificate to your registered email address from TrainerCentral.
If you have any questions during or after finishing any lesson, feel free to post them in the Discussion forum, and our product experts will promptly assist you.
Have any questions regarding this Masterclass course? Please write to us at hello@servicedeskplus.com, and we'll be happy to help.
Regards,
Aditya
