Receiving the twice the report email from the schedule.
Hi , We are receiving twice email with one attaching the report subject "Report" and other with no report to attach subject "No data available to generate report" . Please suggest any fix for this.
Infrastructure Engineer
Infrastructure Engineer Infrastructure Engineer's roles include being responsible for designing, building, implementing and maintaining the IT infrastructure using the latest technology. https://www.fieldengineer.com/skills
MFA - DUO Push
Now that MFA is being enforced are there any plans to allow us to use our own DUO MFA instance to provide push authentication like it allows on Password Manager Pro? Getting kinda old having to use multiple different apps to two-factor into things when
Bulk removal of Devices / Bulk unenroll
How can I wipe multiple devices in MDM. Also, after wiping multiple devices, how can I remove these multiple Unmanaged devices?
Mass Remove "Protect Object from Accidental Deletion"
Our user creation templates that have the "Protect object from accidental deletion" check box checked. Unfortunately, this causes our User De-provision automation to fail since the "protect object from accidental deletion" also protects the user from
ADmanager Plus with Workday
We're doing some implementation and testing with ADMP and Workday (HCM and Student), and need to know if ADMP can connect to a single Tenant, but multiple modules? For example: at the end of the implementation project, both HCM and Student Workday user
Azure AD SSO
Guys. Has anyone configured KMP with Azure AD SSO? I am trying to set this up but all I find is documentation for Okta. I have something setup but think i am missing a bit of info to make it work. Thanks in advance
cycle
Hi support team who is can help me I want to create lyfe cycle and add status assign i am created it personally. If technician clicked this button the ticket shoud be assigned to technician who is clicked to him Why it is not work how can i resolve
Migrate Database ManagedEngine from SQL Server 2012 to 2016
Hi Guys, i have an existing manageengine system using the SQL Server 2012, and i have to migrate the version of SQL Server 2016, and change the user policy, so in the existing system, i use user 'sa' to connect SQL Server 2012 which using for manage engine database, and now i have to migrate this database from SQL Server 2012 to my new database server which is SQL Server 2016, using the new user to connect, such as 'helpdesk'. The plan is : 1. Shutdown the service of ManageEnginePlus on windows,
Connect with us at the ManageEngine User Conference, Australia, 2022
We're thrilled to invite you to our User Conferences in Australia. Gather in Melbourne and Sydney for a unique learning and networking experience during this two-day event. We'll bring you in-depth product presentations on all aspects of IT management,
[Analytics Plus webinar] What's new in Analytics Plus in Q1 and Q2, 2022?
Hello folks, We're delighted to inform you that we're hosting a webinar on July 14, 2022, where we'll discuss all the latest features and updates in Analytics Plus. Date and time: July 14, 2022 11am AEST | 11am GMT | 11am PDT Agenda: During the session,
Custom Software Report
I'm trying to create a custom Software report. I have this so far but i cannot figure out how to get the total install count. SELECT softwarelist.softwarename "Software_Name", Max(swmfg.NAME) "Manufacturer", Max(softwareinfo.fileversion)
Unknown emails are automatically added to requesters, why?
So we do an import from AD every 1 day to keep our requestersdatabase up to date. We fetch our request from an inbox. This al works great but Suppose that i have 3 members in AD, person A, B and C. Now person D who is not in our AD, sends an email to our helpdesk-inbox. That member is automatically added to our requesterslist. How can we prevent this from happening. We want to receive the mail offcourse, but we don't want them in our requesterslist. Please advise, Kind regards zztemp
Upgrade Error
Hello, We are trying to update the 11300 to 12000 version. We are getting the following error, Anybody sees that problem? DB Version :: 9.5.21 (internal db) [INFO] : ERROR CODE : 100 [INFO] : ERROR IN : Pre install [INFO] :
Build No 125638 - June 21, 2022
Hi ALL! OpManager: Around 165 new device templates have now been added for proper classification of devices during Network Discovery. OpManager: Around 271 new SNMP performance monitors are now added. OpManager: A few default performance monitors are
Announcement: End of Support for NTLM Single Sign-on as an authentication method in Access Manager Plus
Hi All, ManageEngine Access Manager Plus will no longer support Microsoft NTLM Single Sign-on (SSO) as an authentication method. This is an advance announcement that, from July 2022 onwards, the support for Microsoft NTLM SSO as an authentication method
Custom View - Technican is "me"
Hi, it would very helpful when under the Field Technican is a "me" which point to the current technican. Currently every Technican must create his own view or use the build in views.
Need a query to export the SDP complete requester list.
Need a query to export the SDP complete requester list. System : SPD build 8127 SQL: MSSQL 2008 please help to provide this query. regards kunal
[SDF-89540] Reply in request without send mail
Hi, In my office, we don't use mail server and I (technician) want to send reply as locally in software like requester. But if I didn't set mail server in admin configuration, SDP error me and mandate me to set mail server settings. I want to reply in request with send mail. What should I do? Do you have any solution for my issue? Thanks for helping
Agent Install issue
We are in the middle of replacing all our desktop PCs. Part of the image sequence is to install the Endpoint Central agent. 99% of the time this works fine, but occasionally some seem to hang up. I can see them in the console, but the agent is not reporting.
Expected behavior on Build 10.1.2220.3?
Is it normal for the ManageEngine UEMS - Apache server to stop itself? This is the behavior I'm encountering on the latest build of Endpoint Central.
ManageEngine ServiceDeskPlus Cloud User Conference in Australia
Hello Everyone, We're thrilled to invite you to our User Conferences in Australia. Gather in Melbourne and Sydney for a unique learning and networking experience during this two-day event. We'll bring you in-depth product presentations on all aspects
Announcement: End of Support for NTLM Single Sign-on as an authentication method in PAM360
Hello Everyone, ManageEngine PAM360 will no longer support Microsoft NTLM Single Sign-on (SSO) as an authentication method. This is an advance announcement that, from July 2022 onwards, the support for Microsoft NTLM SSO as an authentication method will
Clean up requesters
Is there a way to bulk clean up the requesters list? Like based on criteria or something like that.
Is it possible to send a automated reminder to requesters
Hi all, is it possible to send a automated email to a requester after a period of time once a ticket ahs been moved to 'Awaiting user feedback' as our requesters tend to forget to respond leaving tickets open until a technician manually prompts the requester.
Creating an account under domain
Hi, I tried creating a local account under a domain with pam360 but it did reflect on the other end. its only created on the pam360 product. is there configuration/steps for it? instead of doing it manually on the computer I want to use pam360 to do
Problema con el envio de notificaciones y la configuracion de correo.
Buenas tardes Estoy presentando problemas a la hora de enviar las respuestas iniciales de las solicitudes creadas, no me esta enviando los correo y me da el siguiente error "Error al enviar la notificacion" . Les adjunto una imagen del error que me da. No tengo ningun log que me de mas detalles de este error y del porque del mismo. Estoy casi segura que la configuracion de correo saliente en el sistema esta bien dado que lo tengo montado en otro server y funciona perfectamente. El server de correo
Connect with us at ManageEngine Australia User Conference!
We're thrilled to invite you to our User Conferences in Australia. We'll bring you multiple in-depth product presentations on all aspects of IT management, as well as plenty of tips and tricks, opportunities for one-on-ones with product experts, and some
Connect with us at ManageEngine Australia User Conference!
We're thrilled to invite you to our User Conferences in Australia. We'll bring you multiple in-depth product presentations on all aspects of IT management, as well as plenty of tips and tricks, opportunities for one-on-ones with product experts, and some
Connect with us at ManageEngine Australia User Conference!
We're thrilled to invite you to our User Conferences in Australia. We'll bring you multiple in-depth product presentations on all aspects of IT management, as well as plenty of tips and tricks, opportunities for one-on-ones with product experts, and some
Connect with us at ManageEngine Australia User Conference!
We're thrilled to invite you to our User Conferences in Australia. We'll bring you multiple in-depth product presentations on all aspects of IT management, as well as plenty of tips and tricks, opportunities for one-on-ones with product experts, and some
EWS / Oauth configuration
Hi, I'm having some issues getting going with EWS and OAuth, and perhaps someone has some input on what I might have missed. Currently on v11.1.0 Build 11133 - clean install for testing purposes. When saving the config I get a popup for 365 signin, where
I can't pass verification for a subdomain
Good afternoon! There is a domain rdms.ru . There is a cloud platform Service Desk Zoho. I'm trying to log in to the Service Desk through a subdomain it.rdms.ru . I do it according to the instructions - https://help.sdpondemand.com/customized-domains
Fetching mail from Office 365 mailbox using modern authentation?
Hello I am reading that legacy protocols will be permitted to connect to Office 365 after Oct 13 2020. No more POP, IMAP, EWS, etc. What are my options, come October, for retrieving email to create tickets? Presently emails go to a helpdesk mailbox, which is read by ManageEngine to create tickets. Thanks
Connect with us at ManageEngine Australia User Conference!
We're thrilled to invite you to our User Conferences in Australia. We'll bring you multiple in-depth product presentations on all aspects of IT management, as well
DB Select Statement for Custom Computer Details
I use Microsoft PowerApps as my Inventory tool and currently I'm writing everything to a SharePoint List and to the AD seamlessly. I'd love to do the same with ManageEngine but I haven't found the table yet. Could someone help me with the select statement?
Introducing OAuth Authentication feature for mail server settings
Hey folks, We've got news! You can finally configure the Patch Connect Plus mail server using OAuth authentication. Upgrade now! As you may already know, Microsoft and Google are deprecating basic authentication (using username and password) and
Create a task on multiple PCs using EndPoint Central
Hello - I want to create a local task on multiple PCs to have the PCs reboot at a specific time. I know how to do that locally but how can I create a script and push that thru Endpoint Central? This is needed for both Windows and MacOS. I want the reboot
We have good news for you! The latest version of Log360 Cloud is out.
Here's what's new in Log360 Cloud! Log360 Cloud now offers event correlation capabilities. You can now configure threshold for alerts in Log360 Cloud. Click here to view the complete list of features, enhancements, and fixes.
Bundled postgres role not created by installer
I have downloaded the latest 64bit Linux installer and attempted to do an Enterprise install. The installer completes with a single error: Pgsql Err Msg ------------- Problem in Initializing Postgres !!.. Kindly check logs... I eventually found the logfile
Next Page