Cannot login after Upgrade to build 8810
Hi, I did an upgrade on OpManager from 8050 to 8810 successfully. However once the upgrade completed, I could not login to the webclient. I uninstalled my antivirus and tried restarting Opmanager server again with no luck. When i tried to logint o the stand alone client it gave me an error saying make sure the Opmanager server is running. However when i see it in services. msc in windows i see the service running fine. I later tried stopping and restarting opmanager from the console using ShutdownOpmanager.batvand
Automatic map creation in OpManager 8
Hello, How can I create map of the network being monitored by OpManager 8? I read in the help documentation that I can put a seed device and then it creates the network map according to the seed device. However, I do not see an option in OpManager 8 to specify the seed device. The only option I see is to create the maps manually using the Maps tab--> Add Infrastructure view, Add Business View. Thank you.
CPU Ready report values are different
Hello I am trying to perform some capacity planning, but when I run the reports for CPU usage, I get different values for the same time frame when my report range is inside vs outside the 7 day range. See attached screen shots for more information. Why is it, that on 8/7/2011 at 00:00:00 one average value is 2805ms and the other 241ms?
Anyone Has Any Success Monitoring SuSE x86_64 using SNMP?
Hi all, I have no problem monitoring SuSE i686 machines via SNMP, with all 3 dials showing data. But with SuSE x86_64, I can only get 2 dials (CPU & Memory) data, while Disk Utilization is blank. Just wondering anyone has any success or similar experience. Rgds, -- OpM_support
Entries for the device are either partially added or removed.Click [here...] to remove and readd the device
I try to add a server HQ2 (Windows 2008) into opmanager but it fail as it say it already in HQ1 interface (HQ1 and HQ2 is deifferent server physically). So i delete HQ1 so i could add HQ2. After adding HQ2, im adding back HQ1 but got this problem. What is this? How to solve this....
Problem to add device after upgrade to build 8811
I just upgraded my opmanager to build 8811 few minutes ago but facing problem to add device as the "Add Device" button is unable to click. So I got mad and click rapidly the button until by accident click on far right edge of the button then it works..... tested on Chrome12.0 , IE9
Create a new WMI monitor doesn't show performance counters.
Hello. I can't create a new WMI monitor because I can't select the performance counters and the instances. I follow the instructions of the OpManager User Guide (page 64). I do the points 1 to 8 without problems, but when I select the WMI class nothing happens, I can't select the performance counters and doesn't appear the OK button. I have try it with Firefox and Internet explorer but the situation is the same. I'm using the version 8722 of OpManager, it's the problem?. Thanks for your time.
Outage Duration in Opmanager
Hi... In Opmanager I can see the outage history with start and end of outage, can I get this in duration of minutes. I tried exporting CSV and use difference formular for outage history but its not working
Work around for issue with adding SNMPv3 devices in OpManager.
Currently Running: CentOS 5.6 (Linux) OpManager 8.8 (8811) RAM: 2 GB Sometimes when adding a new SNMPv3 device in OpManager you will notice that it seems to take a very long time to added it, but when you search for the newly added device you will be unable to locate it. The reason is because for some reason in the mysql database the EngineID will report as nothing. The only way I have found to successfully correct this issue issue is to edit OpManager’s MySQL database and restart the service.
Ops Manager 8
since installing the new version I cannot login and get the following error "Oops looks like a few tables got corrupted. Don't worry.. Run RepairDB.bat from bin directory and restart the server " I follow the repair instructions and restart the server and get the same error. Any ideas ???
does opmanager have funcationality like solarwind's lansurveyor
does opmanager have funcationality like solarwind's lansurveyor?? Sir whenever i am giving the seed device address it is throwing an error "no switch found for this device...." We are using 8723 trial version and looking forward to implement it on our network.
Custom Monitor
Hi, We have a concern on adding monitor, we created same monitor on Add bulk and New monitor using SNMP,but we having a problem on Add bulk. Please see my screenshot for details. Please advice, Thanks, Joe Reyes Pre-Sales System Engineer AG Datacom Phils., Inc
New Device Report
We have numerous people adding new devices into OpManager without telling me! Is there a way to easily identify what new devices have been added? Either on screen or in a report - or any method really! We have 500 devices, so it's not that easy to go through the list manually
why opmanager don't create URL monitor Alert
my server URL is down. but opmanager con not create this alarm for this server and any of servers. please help me.
Problem by capturing protocol information WMI in Windows 2008 servers 32 and 64 bit
Good morning. OpManager is not able to monitor features of Windows 2008 32 bit and 64 bit. As shown in a picture 1 he is accessing the server with the WMI protocol. The second picture 2 shows that she was not able to capture the information via the WMI protocol. Picture 3 shows my version of OpManager Figure 4 shows that it is configured to monitor Figure 5 shows that OpManager can not capture the information. this problem only occurs on servers running Windows 2008 picture 1 picture 2 picture
Reading Memory Usage from Topas in AIX
Opmanager return 98-99% in memory usage for my AIX server. Reading from nmon is the same but topas return only 50% usage. How to make OpManager read from topas?
Business view Enhancement for Links
Dear Team, Today every Core switch and edge switch have more then two links for redundancy purpose. But in OpManager we can only Monitor 1 Link between two device. Today every body requires to monitor more then 1 link. Is it possible to work on this feature? And also auto grid adjustments and etc................ Waiting................. Regards,
Problem's Opmanager via BlackBerry
Hi, We uses BES server and Black berry mobil devices..I have opmanager 8.5 and last service pack. I want connect opmanager via blackberry. But How use it , I don't find... I'm read help document but no about this a problem... Can you help me ? Thanks, Ahmet OZKAN IT Director BALNAK Logistics
Uptime on Availability Seems Wrong
In availability report, uptime seems a bit nonsense. If i want a report for whole of April, i will start the duration from 1 April 2011 (00:00) until 1 May 2011 (00:00). A report will generate, and uptime will be "30 Days 18hours". How come there is 18hours while April will only have 30 days? Build Number : 8723
We need a SNMP device simulator
Hello I am looking for a SNMP device simulator. Do you have any available? We want to run demostrations using Opmanager without any real device Any suggestion is welcome Regards Orlando
Threshold rule in notification profile : cannot disable threshold notification
Hello, Opmanager 8811 latest version is running on my server. I meet the two following issues 1- When I edit criteria for a notification profile for a server for exemple, uncheck every "threshold rule is violated" checkboxes and do next and save - My modifications are not saved and notifications continue to be fired in case of threshold violation - I see that first checkbox is unchecked but throught "selected" I can see that every threshold are checked. If I try to uncheck just one, modification
Problem adding Tripp Lite UPS
I am trying to add a Tripp Lite UPS to my OpManager 7101 install. I have added the device, created a new device template, and added custom monitors using the ups-mib and tripplite-mib. I have updated the update the ups_monitors.xml file: <?xml version="1.0" encoding="ISO-8859-1"?> <UPS-MONITORS> <MONITOR name="upsModel"> <PARAM type="APC UPS" oid=".1.3.6.1.4.1.318.1.1.1.1.1.1.0"/> <PARAM type="Liebert UPS" oid=".1.3.6.1.4.1.476.1.1.1.1.1.2.0"/> <PARAM type="Tripp Lite UPS" oid=".1.3.6.1.4.1.850.1.0"/>
OpManager MYSQL server does not start
Hello, I had to shutdown Opamanger and restart it again this morning, since it was not responding. However, when I now try to start the service, it says DBServer failed. I tried to start the MYSQL from the OpManager installation directory using "sh bin/startMySQL.sh" and it give sme below error: # sh bin/startMySQL.sh # 110705 18:14:52 InnoDB: Database was not shut down normally! InnoDB: Starting crash recovery. InnoDB: Reading tablespace information from the .ibd files... InnoDB: Restoring
Real-time monitor on high speed links
We are finding that the real-time monitors work well for slower speed links like a T-1 but for high speed links with say 15 megabits of traffic the chart jumps wildly. It will spike up to 200 megabits per second for one second and the next nothing then the next second back to 200 megabits per second. What are you using to find the interface speed per poll? Are you assuming a packet is 1500 bytes? Some of our links move a great deal of packets but they are VoIP packets so they are 64 bytes each.
Report on the network
Hi, Maybe this question seems easy but there is confusion in my head. Could someone explain to me in the report tabs -> health and performance: what is the different between Interfaces (RX & TX) traffic and Interfaces By TotalBytes Transfered. Kindly please advice. Thank You, Ahmad
OpManager service will not start
I have installed OpManager 8 on a Windows 2008 R2 server. Every time that I try and start the service it instantly fails. This message appears in the event viewer. "The ManageEngine OpManager service terminated unexpectedly. It has done this 2 time(s)." I have fully uninstalled the software, rebooted the server and installed the software again. Still the issue occurs. Any ideas?
Test WMI Credential TIMEOUT
Hello, Running 8810. Unable to test wmi credentials, it times out. I am unable to add any new monitors to either physical or virtual servers. I uploaded the SIF. Thanks.
Problem with "WAN RTT"
We use WAN RTT and VOIP ,It runs well for some time,but then it says "Not Collected" with "Next Poll Time",What's worry with this?
How to change Trap Severity based on EventSeverity or EventDescription values (in OpManager)
We have a new product on our network that it has a unique OID in its MIB for the traps. I would like to know is there any way to modify trap severity depending on varbind (Message value)?. Now all traps are listed as critical, but we want it to show EventSeverity variable value instead.
Opmanager not detecting MS Exchange / SQL server machines
Hello All, I am evaluating OpManager 8 to mange my servers. Opmanager is detecting my Domain controller machines correctly and showing it under active directory tab and showing all active directory services. But it is not detecting my exchange server machines ( CAS , MAILBOX ) , Opmanger show them like a normal machine and dont show any Exchange server dashboard and services. Same is the problem with SQL server machines. Basically it is not showing Exchange / Sql Server Dashboard , like it is showing
Trap received from a Virtual Machine
Hi guys, Yesterday we have activated on a VM to send traps from a software to OP-Manager so we can generate alarms. We have made the rules so we can see a lot of traps in order to define what trap processors we need. Then we will reduce them to only the needed ones. Other TRAPS are received by OP-Manager from CISCO and NETAPP devices in this period. After 12 hours no TRAPS are listed from this server (VM) in the UNSOLICITED. We are sending the same traps to multiple IP and using "SNMP Trap Watcher"
AD Group changes
Hi, We are looking to monitor if a user is added to an AD Group, Ie such is Domain Admins, so we can be alerted. Will Op Manager do this ?
Need to change OpManager WebServer IP Address
How do I change the ip address that OpManager runs under? Tyson Moore
Can the URL Monitor do the sound alarm?
I create a sound alarm and apply it to all devices. But there is no sound when the URL is down. Is there any way to let it sound when the url is down? And the url is not a monitor of any server in the opmanager. It is a URL Monitor of URLs Category of Infrastructure.
Custom Monitor - Threshold and Rearm Value
Hello, I want to setup a custom SNMP Monitor. The OID counts the hosts in my network that have not virus scanner enabled. For that the Threshold Alert Value should be >0. But I can't save without entering a Rearm Value. If I enter 0 or values below 0 I get an error as well. How can I setup this custom Monitor. Thanks in Advance Marco
Telnet,SSH and http access
Hi, Our client having a problem in OpManager, they wanted to used telnet,ssh and http to acces the device but the said tools doesn't work even OpManager server have a privileged to access the device. Do you have any idea or workaround regarding this problem? Please advice, Thanks, Joe M. Reyes Senior Pre-Sales System Engineer AG Datacom Phils., Inc
Managing rectifiers
I would like to know if OpManager can manage Argus rectifiers? Thanks.
Last 7 days Report missing days of data points
If I run a report for the last 7 days on any of my reportable data, I am missing everything from 6/24 at about 10:30 PM through 6/27 at about 6:15 AM. If I run the report for a custom range that includes those days, the data is present. It appears to be happening when the data points change from 'Recorded' to 'Hourly' intervals. For example, on one server I have 15 minute recording intervals for Memory Utilization. If the report shows 15 minute data points, it shows from 6/24 to 6/27 (like a
Embed Virtual Devices widget
Hello, Running 8810, is it possible to embed the Virtual Device widgets? E.g., Virtual Devices, Top Hosts, Top CPU Consumers, there is no option to embed. We need to show over/under utilized ESX hosts. Thanks.
We want to manage a disk I/O.
Dear all, We want to manage a disk I/O. Possible? if yes, how to? example: Start -> Setup -> Control Plan -> Administrator tools -> Performance -> under console root -> system monitor In the counter, we want to manage Avg.Disk Queue Length and so on. We attached snapshot. Thank you in advance for help me. Ko Young Suk
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